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Willbanks Metals, Inc. (WMI) is a diverse steel servicecenter and fabrication provider serving customers for over 50 years. WMI isknown for superior service and unmatched integrity, delivering large-scalesteel distribution and fabrication solutions for end users and steeldistributors across the Southwest United States.

The Director of Logistics provides strategic and day-to-dayleadership for WMI's logistics functions, including Dispatch, Shipping &Receiving, and the Yard Department. This role is accountable for safe,accurate, and on-time execution of inbound receiving, internal materialmovement, yard organization, outbound shipping, carrier coordination, andcustomer deliveries/pickups. The Director of Logistics drives performancethrough standard work, staffing and training, KPI management, and continuousimprovement to reduce truck turn time, prevent damage, protect traceability,and deliver an excellent customer experience.

       Safe execution of all yard, dock, loading,unloading, and dispatch activities.

       On-time shipment performance and reliabledelivery/pickup scheduling.

       Accurate shipping/receiving documentation,inventory movement, and material traceability.

       Efficient yard flow (staging, spotting, trafficpatterns) and reduced congestion/truck dwell time.

       Strong leadership, training, and accountabilityacross Dispatch, Shipping & Receiving, and Yard teams.

Leadership &Management

       Lead and develop supervisors/leads acrossDispatch, Shipping & Receiving, and Yard; establish clear expectations,goals, and accountability.

       Create staffing plans that align labor toproduction and shipment demand (shifts, overtime, peak periods); support hiringand performance management.

       Promote a strong safety culture; ensurecompliance with WMI safety policies, OSHA requirements, and safe rigging/loadsecurement practices.

       Standardize work processes and training toimprove consistency, accuracy, and throughput across all logistics areas.

       Partner with Operations, Production, Planning,Sales, and Quality to align priorities and meet customer commitments.

Dispatch /Transportation

       Oversee dispatch operations for company andcontracted transportation, including routing, appointment scheduling, andreal-time communication with drivers.

       Manage carrier relationships and performance(service levels, claims/damage, on-time performance, capacity); support carrierqualification as needed.

       Coordinate customer deliveries and will-callpickups to minimize delays, re-handling, and schedule conflicts with productionreadiness.

       Develop and maintain yard and dock schedules(doors, staging lanes, spotting priorities) to support efficient outbounddepartures.

       Ensure DOT-related practices are followed whereapplicable, including load securement expectations and driver/vehiclerequirements.

Shipping &Receiving

       Ensure inbound and outbound loads areloaded/unloaded safely and verified to documentation prior to driver release,including accuracy of grade, size, quantity, and identifiers.

       Drive disciplined execution ofshipping/receiving processes, including staging, packaging, banding/blocking,and paperwork preparation (BOLs, packing lists, MTRs/traceability documents).

       Ensure timely and accurate ERP transactions forreceipts, shipments, and inventory movements to maintain real-time inventoryaccuracy and traceability.

       Establish escalation paths for shortages,overages, damage, or documentation discrepancies; ensure corrective actions andclaims processes are followed.

       Coordinate with Production and Planning toconfirm load readiness and prevent missed shipments; ensure shift-to-shifthandoffs are effective.

Yard Operations

       Oversee outside material handling and storageactivities, including safe movement of plate, structural shapes, coils, andfinished goods.

       Maintain organized yard layout and storagediscipline to support efficient picking, staging, and inventory locationaccuracy.

       Ensure cranes, forklifts, rigging, and yardequipment are used correctly; coordinate inspections, certification, andmaintenance support.

       Optimize truck flow, traffic patterns, stagingareas, and safety signage to reduce congestion and improve turn time.

       Partner with Shipping & Receiving tocoordinate spotting and trailer positioning (including yard mule/spotteractivities where applicable).

PerformanceManagement & Continuous Improvement

       Track and improve KPIs such as safety incidents,on-time shipment performance, truck turn time, loading accuracy, damage/claims,and inventory location accuracy.

       Lead root-cause analysis and corrective actionsfor late shipments, damage events, misloads, or inventory discrepancies.

       Drive 5S/housekeeping standards in docks,staging, and yard areas; implement visual controls and standard work.

       Identify and execute process and technologyimprovements (ERP discipline, yard check processes, communication tools, andworkflow standardization).

       Support audits and compliance reviews related toshipping documentation, traceability, safety, and customer requirements.

       5+ years of progressive experience in logistics,shipping/receiving, yard operations, or supply chain within a heavy industrial,metals, fabrication, or distribution environment.

       3+ years of leadership experience managingsupervisors/leads and frontline teams across multiple operational functions.

       Strong working knowledge of shipping/receivingdocumentation (BOLs, packing lists, purchase orders) and material traceabilitypractices.

       Experience coordinating dispatch/routing andworking with carriers and drivers in a fast-paced, customer-driven environment.

       Proficiency with ERP/WMS systems and MicrosoftOffice (Outlook, Excel, Word); ability to analyze data and drive performance.

       Demonstrated ability to build standard work,train teams, and lead continuous improvement in safety, quality, andthroughput.

       High school diploma or GED required; bachelor'sdegree in supply chain, logistics, business, or related field preferred (orequivalent experience).

       Experience in a steel service center,fabrication shop, or industrial distribution environment handling long andheavy loads.

       Knowledge of DOT load securement requirementsand best practices for protecting steel products during transport.

       Forklift and overhead crane operationalexperience and/or familiarity with certification requirements; riggingknowledge.

       Experience leading physical inventories andcycle count programs; proven record reducing inventory discrepancies.

       Experience implementing logistics KPIs,dashboards, or scheduling/yard management tools.

This position operates in both indoor warehouse and outdooryard environments within a steel fabrication and distribution facility. Thework environment includes exposure to moving trucks, forklifts, cranes, andother heavy equipment. Noise levels can be moderate to loud. While this is aleadership role, routine time in the yard and on the docks is required tosupport safety, coaching, and operational execution. PPE is required inproduction, yard, and shipping/receiving areas.

Full-time, on-site. Schedule aligns to operational needs andmay include early mornings, evenings, and occasional weekends to supportcustomer deliveries, production demands, and peak shipping periods.

Willbanks Metals, Inc. is an Equal Opportunity Employer. Wecelebrate diversity and are committed to creating an inclusive environment forall employees. Reasonable accommodations may be made to enable individuals withdisabilities to perform the essential functions. This job description is notdesigned to cover or contain a comprehensive listing of activities, duties, orresponsibilities that are required of the employee; duties, responsibilities,and activities may change at any time with or without notice.