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Novant Billing Jobs (NOW HIRING)

Novant Health

Patient Services Coordinator IV

Clemmons, NC · On-site

$14 - $18.50/hr

What We Offer Patient Services Coordinator Be the Heartbeat of Exceptional Care at Novant Health ... Manage patient records, insurance information, and billing processes with accuracy and ...

Novant Health

Clinic Administrator I

Winston Salem, NC · On-site

$30 - $40.75/hr

What We Offer Novant Health is seeking a Clinic Administrator I to manage, supervise and coordinate ... billing and collecting), and/or special projects, (i.e. practice start up), as directed by ...

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How much do novant billing jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for novant billing in the United States is $21.96, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $23.08 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Novant Billing Specialist, and why are they important?

To excel as a Novant Billing Specialist, you need strong knowledge of medical billing and coding, insurance procedures, and a high school diploma or equivalent, often paired with specialized training or certification in medical billing. Familiarity with electronic health record (EHR) systems, billing software such as Epic, and an understanding of CPT/ICD-10 codes are typically required. Attention to detail, problem-solving skills, and effective communication are important soft skills for managing complex billing inquiries and collaborating with patients and staff. These abilities ensure accurate claim processing, timely reimbursements, and compliance with healthcare regulations, which are vital for efficient revenue cycle management.

What is the difference between Novant Billing vs Medical Billing Specialist?

AspectNovant BillingMedical Billing Specialist
CredentialsTypically requires medical billing certifications or related trainingOften requires certification like Certified Professional Biller (CPB) or similar
Work EnvironmentHospitals, clinics, healthcare systems like Novant HealthMedical offices, billing companies, healthcare providers
Employer & IndustryHealthcare providers, hospital networksMedical practices, billing services, healthcare organizations
Common Search/ComparisonYesYes

Novant Billing professionals focus on managing billing processes within Novant Health's healthcare system, while Medical Billing Specialists work across various healthcare providers and billing companies. Both roles require similar certifications and involve handling insurance claims, patient billing, and coding. The main difference lies in the specific employer and work environment, with Novant Billing tied to Novant Health facilities and Medical Billing Specialists working more broadly in the healthcare industry.

What are some common challenges faced by Novant Billing specialists, and how can new hires prepare for them?

Novant Billing specialists often work in a fast-paced environment where accuracy and attention to detail are crucial, particularly when dealing with insurance claims and patient billing inquiries. Common challenges include keeping up with frequent policy changes, managing high volumes of claims, and effectively communicating with both patients and insurance representatives. New hires can prepare by familiarizing themselves with medical billing software, staying updated on healthcare regulations, and developing strong customer service skills. Team collaboration is essential, as billing specialists often coordinate with clinical staff and other administrative departments.

What are Novant Billing specialists?

Novant Billing specialists are professionals responsible for managing and processing medical billing and insurance claims for Novant Health, a large healthcare provider. They ensure that patient accounts are accurate, claims are submitted to insurance companies correctly, and payments are tracked and posted. These specialists also assist patients with billing inquiries, resolve discrepancies, and help ensure compliance with healthcare regulations. Their work is essential for maintaining the financial health of the organization and providing clear communication to patients regarding their medical bills.
More about Novant Billing jobs
What cities are hiring for Novant Billing jobs? Cities with the most Novant Billing job openings:
What states have the most Novant Billing jobs? States with the most job openings for Novant Billing jobs include:
What job categories do people searching Novant Billing jobs look for? The top searched job categories for Novant Billing jobs are:
Novant Billing jobs near you
Infographic showing various Novant Billing job openings in the United States as of May 2026, with employment types broken down into 86% Full Time, 11% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $45,672 per year, or $22 per hour.

Patient Billing Support Specialist FT (Corporate)

Novant Health Urgent Cares LLC

Columbia, SC

$15.75 - $19.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Job description

Title: Patient Billing Support Specialist
Location: Columbia, SC (Corporate)
Status: Full-Time
Who Are We?
Novant Health Urgent Cares provides non-medical management and administrative services to over 50 Doctors Care urgent care centers and 24 Progressive Physical Therapy facilities located throughout South Carolina. Novant Health Urgent Cares is headquartered in Columbia, South Carolina. Doctors Care has operated for over 30 years, providing an exceptional, convenient, and affordable healthcare experience.
What Are We Looking For?
Novant Health Urgent Cares is currently looking for a patient billing support specialist to join our billing team. Responsible for providing quality customer service while efficiently and handling inquiries, customer complaints, and/or billing questions whether by phone, email, mail or fax and to resolve any issues, as well as accurately collecting payments for medical service rendered.
Do You Have What It Takes?
A good candidate will bring with them:
  • A minimum of High School Diploma or GED is required to work as a medical customer service representative.
  • The knowledge or ability to quickly learn commonly used concepts, practices, and procedures is critical for success
  • A strong customer service background and knowledge of insurance policies are required. Also, at least 1 year of medical call center experience is a plus and demonstrated flexibility to adapt to changes in procedures and job assignments is required
  • Excellent oral and written communication skills: Ability to communicate effectively and professionally with patients, visitors, physicians, and coworkers. It is also vital that medical customer service representatives express ideas clearly, both verbally and in writing, as well as provide strong documentation
  • Strong active listening/comprehension skills: They must be able to listen actively to comprehend and decode the customers’ message as well as deduce what is implied in the communication
An ideal candidate would also have:
  • 1-2 years previous billing/customer service experience
Preferred Qualifications
  • Associate degree or higher level of education
  • 2 years of Medical Accounts Receivable experience
  • Medical Terminology or other healthcare certification
  • Bilingual
What Do We Offer?
  • Competitive wages
  • Generous PTO that increases with tenure
  • 403B
  • Health, dental, vision insurance
  • Flexible Spending Account
  • Short term and Long term Disability
  • Whole and Term Life Insurance
  • Employee Discounts
  • Rewarding Careers

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