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Northwest Administrators Jobs (NOW HIRING)

Northwest Administrators, Inc.

Chief of Staff

Seattle, WA · On-site

$15K - $20K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Northwest Administrators, Inc. is an industry leader in third-party administration of employee benefits. We administer one of the largest multi-employer pension plans in the country, along with ...

NWA

Customer Service Representative

Seattle, WA · On-site

$26.29/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Northwest Administrators, Inc. is an industry leader in third-party administration of employee benefits. We administer one of the largest multi-employer pension plans in the country, along with ...

NWA

Benefits Eligibility Clerk (Retiree)

Mountlake Terrace, WA · On-site

$29.32/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Northwest Administrators, Inc. is an industry leader in third-party administration of employee benefits. We administer one of the largest multi-employer pension plans in the country, along with ...

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Northwest Administrators information

See salary details

$31.5K

$86.3K

$144.5K

How much do northwest administrators jobs pay per year?

As of Aug 20, 2026, the average yearly pay for northwest administrators in the United States is $86,287.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,000.00 and $92,500.00 per year, depending on experience, location, and employer.

What is a Northwest Administrator?

Northwest Administrators, Inc. (NWA) is a third-party administrator specializing in the administration of employee benefit plans, particularly for unionized workers. They manage pension, health, and welfare benefit plans on behalf of employers and labor unions, ensuring compliance with regulations and efficient processing of claims and contributions. NWA acts as a liaison between plan participants, employers, and providers, handling recordkeeping, customer service, and benefit disbursement tasks. Their services help streamline benefits administration and provide clarity for participants about their plans.

What are the typical responsibilities and daily workday of an administrator at Northwest Administrators?

At Northwest Administrators, administrative professionals are responsible for managing data entry, processing pension and health benefit claims, responding to participant inquiries, and supporting both internal departments and external clients. A typical day involves handling phone and email correspondence, updating records in the company’s database, and collaborating closely with both team members and supervisors to ensure timely and accurate service delivery. The role often requires balancing multiple tasks, maintaining attention to detail, and adapting to changes in procedures or regulations within the benefits administration industry.

What skills and qualifications are needed to thrive as an administrator at Northwest Administrators?

To thrive as an Administrator at Northwest Administrators, you generally need strong organizational skills, attention to detail, and experience with office administration, often supported by a relevant degree or equivalent work experience. Familiarity with office software such as Microsoft Office Suite, database management systems, and document processing tools is typically required. Excellent communication, problem-solving, and time management skills set standout candidates apart in this role. These skills ensure efficient operations, accurate record-keeping, and effective collaboration within the organization.

What is the difference between Northwest Administrators vs Claims Adjusters?

AspectNorthwest AdministratorsClaims Adjusters
CredentialsTypically requires insurance licensing, relevant certificationsRequires licensing, often state-specific, and insurance knowledge
Work EnvironmentOffice-based, insurance company or third-party administratorField and office-based, investigating and settling claims
Industry UsageUsed by insurance companies and third-party administratorsCommonly employed by insurance carriers and third-party firms

Northwest Administrators and Claims Adjusters both operate within the insurance industry, often requiring similar licensing and certifications. While Northwest Administrators primarily manage claims processing and administrative tasks, Claims Adjusters focus on investigating and settling claims. Both roles are essential in the claims management process, with overlapping skills but different primary responsibilities.

More about Northwest Administrators jobs

What cities are hiring for Northwest Administrators jobs?

Cities with the most Northwest Administrators job openings:

What states have the most Northwest Administrators jobs?

States with the most job openings for Northwest Administrators jobs include:

What job categories do people searching Northwest Administrators jobs look for?

The top searched job categories for Northwest Administrators jobs are:

Northwest Administrators jobs near you
Infographic showing various Northwest Administrators job openings in the United States as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $86,287 per year, or $41.5 per hour.

Field Service Representative - Bilingual Spanish (Hybrid)

Northwest Administrators, Inc.

Pasadena, CA • Hybrid

$27.64 - $37.40/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Job description

At Northwest Administrators Inc., we pride ourselves in delivering superior client and customer service. Meeting expectation is never enough, as we want to exceed with flawless follow through in every contact.

Our Field Service Representatives are a key component to our success. They liaison between a variety of stakeholders. These include but are not limited to; benefit plan participants, local union representatives, and employer representatives. With on-the-job training, the field service representatives provide ongoing communication and education about our retirement and health benefit plans.

If working for a company that is focused on customer satisfaction, delivers on their promises, and is never satisfied with the status quo in performing superior work is of interest to you, we hope you'll consider NWA for your next career move.

What you'll be doing...

We get it. Employee benefits are complicated. Typically, when someone needs to use their benefits, they are also going through momentous changes. They're newly retired or planning to soon. Or they are dealing with an important health issue. It may be that they are new in their careers and trying to understand what their benefits mean.

That's where our Field Service Representatives help. We see this role as a "trainer" or a "teacher" in helping our participants understand the value of the benefits they rightfully have earned.

If hired, you will receive fully paid on-the-job training. With your expertise, you will perform a variety of duties including:

  • Travel regionally to worksites & union halls to present to plan participants (may involve overnight stays)
  • Coordinate and conduct individual, small, and large group meetings to explain benefits and answer questions
  • Take ownership of participant benefit issues to ensure resolution
  • Communicate (verbal/written) with participants in English and Spanish
  • Support activities related to ongoing benefit documentation using the MS Office suite of tools
  • Interact professionally & sensitively with individuals from diverse backgrounds & perspectives
  • Progress through a structured career development program

Who you are...

  • Service Minded. Provide superior customer service, every day.
  • Educated. Bachelor's degree or equivalent combination of education and experience.
  • Experienced: Prior experience in pensions, benefits, training and/or Human Resources preferred.
  • Communication. Strong verbal/written communication & presentation skills; bilingual Spanish language skills required.
  • Skilled. Exercise professional judgment, tact and discretion when dealing with sensitive matters.
  • Traveler. A confident & willing traveler with an excellent driving record. Regional travel required, which may include multiple overnight stays.

Who we are...

Northwest Administrators, Inc. is an industry leader in third-party administration of employee benefits. We administer one of the largest multi-employer pension* plans in the country, along with numerous large health and welfare plans. As part of our team, you will benefit from many training and development opportunities and can expect a better-than-market benefits package.

*A pension plan provides regular payments during a person's retirement from an investment fund to which that person, or their employer, has contributed during their working life.

If hired, you can expect...

  • Starting hourly range of $27.64 - $37.40 per hour (dependent on experience and qualifications) 
  • Medical, dental (w/orthodontia), vision, Rx benefits, disability & life insurance
  • Optional benefits: health flex spending, dependent care assistance & pet insurance
  • Generous 401(k) plan with company base contribution & match
  • Paid Vacation (10 days), Sick Leave (10 days) and Holidays (10 days)
  • Career growth and development opportunities

Apply