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Non Voice Jobs (NOW HIRING)

Donato Technologies, Inc

IVR Chatbot

Newark, NJ · On-site

... Non-Voice (SMS, Email, Chat, Voice Bot, etc.) applications using Genesys Cloud CX Architect Bot Flows. · Delivery credentials for Self-Service and Analytics solutions enabled with speech-based ...

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Seven Seven Software

Developer - Others

Newark, NJ · On-site

... Non-Voice (SMS, Email, Chat, Voice Bot, etc.) applications solutioning using Genesys Cloud CX Architect. - Thorough understanding of Genesys Framework, Integration with internal and external ...

Seven Seven Software

IVR Chatbot Developer

Newark, NJ · On-site

$108K - $126K/yr

... Voice and Non-Voice (SMS, Email, Chat, Voice Bot etc.) applications solutioning using Genesys Cloud CX Architect Bot Flows. - Delivery credentials for Self Service and Analytics solutions enabled ...

Bowhead

BTS Site Manager

Minot Air Force Base, ND · On-site

... non-voice circuits. They may be asked to assist with switch maintenance and administration in Avaya and Cisco systems. Responsibilities The BTS Site Manager must have a global knowledge of how Base ...

Carnival Corporation

Cruise Expert

Barnegat, NJ · Hybrid

$20.50 - $28.25/hr

Manage non-voice written channels (emails) with commercial and professional approach. * Identify and assess customers' needs to achieve satisfaction Get things right * Build sustainable relationships ...

Holland America Group

Cruise Expert

Barnegat, NJ · Hybrid

$20.50 - $28.25/hr

Manage non-voice written channels (emails) with commercial and professional approach. * Identify and assess customers' needs to achieve satisfaction Get things right * Build sustainable relationships ...

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All JobsNon Voice Jobs

Non Voice information

See salary details

$5

$48

$76

How much do non voice jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for non voice in the United States is $48.17, according to ZipRecruiter salary data. Most workers in this role earn between $39.18 and $60.10 per hour, depending on experience, location, and employer.

What is the difference between Non Voice vs Customer Support Executive?

AspectNon VoiceCustomer Support Executive
Work EnvironmentPrimarily involves communication via chat, email, or ticketing systemsIncludes phone calls, emails, and sometimes chat interactions
Required SkillsStrong written communication, patience, and problem-solvingGood verbal communication, active listening, and customer handling skills
Common CertificationsCustomer service certifications, computer proficiencyCustomer service certifications, communication skills training
Industry UsageUsed across IT, e-commerce, banking, and telecom sectorsCommon in retail, telecom, and tech support industries

Non Voice roles focus on written communication channels like chat and email, requiring strong written skills and patience. Customer Support Executives often handle calls and emails, emphasizing verbal communication and active listening. Both roles are vital in customer service, but they differ mainly in communication mode and skill emphasis.

What kind of non-voice jobs are in demand?

Non-voice jobs in demand include roles such as data entry, content moderation, virtual assistance, transcription, and customer support through chat or email. These positions often require strong communication skills, computer literacy, and the ability to work independently, with flexible schedules being common.

What are Non Voice jobs?

Non Voice jobs refer to roles in business process outsourcing (BPO) or customer service that do not involve verbal communication with customers over the phone. Instead, these positions focus on tasks such as responding to emails, chat support, data entry, and managing online queries. Non Voice roles are ideal for individuals who prefer written communication and may require strong typing, reading comprehension, and problem-solving skills. These jobs are commonly found in industries like IT, e-commerce, and customer service. They offer opportunities for people who are comfortable working behind the scenes and handling multiple digital tasks simultaneously.

What jobs can I do without a voice?

Non-voice jobs include roles such as data entry, graphic design, writing, programming, and administrative tasks that primarily rely on written communication and computer skills. These jobs often require minimal or no verbal interaction and can be performed remotely or in office environments.

What is an example of a non voice job?

A non-voice job involves tasks that do not require speaking on the phone, such as data entry, email support, chat support, or content moderation. These roles often focus on written communication and can be performed remotely using computers and relevant software tools.

What are the key skills and qualifications needed to thrive as a Non-Voice Process Associate, and why are they important?

To thrive as a Non-Voice Process Associate, you need strong written communication skills, attention to detail, and basic computer literacy, often supported by at least a high school diploma. Familiarity with CRM software, ticketing systems, and productivity tools like MS Office is typically required. Excellent time management, problem-solving abilities, and adaptability help individuals excel in managing customer queries efficiently. These skills ensure timely, accurate service delivery and effective customer support in high-volume, text-based environments.

What are some common challenges faced by Non-Voice Process professionals, and how can they be managed?

Non-Voice Process professionals often encounter challenges such as managing high volumes of data entry, ensuring accuracy in written communication, and meeting strict deadlines. Since these roles typically involve back-office tasks like email support, chat support, or data processing, attention to detail and time management are crucial. To manage these challenges, it's helpful to develop strong organizational skills, become proficient in relevant software tools, and maintain open communication with team members when clarifications are needed. Regular feedback and ongoing training also contribute to improved performance and job satisfaction.

How to make $10,000 a month with no degree?

Non-voice jobs such as freelance writing, digital marketing, or virtual assistance can generate high income without a degree by building skills, gaining experience, and establishing a strong client base. Success often depends on consistent effort, networking, and developing expertise in in-demand tools like social media platforms or content management systems.
More about Non Voice jobs
What cities are hiring for Non Voice jobs? Cities with the most Non Voice job openings:
What are the most commonly searched types of Non Voice jobs? The most popular types of Non Voice jobs are:
What states have the most Non Voice jobs? States with the most job openings for Non Voice jobs include:
What job categories do people searching Non Voice jobs look for? The top searched job categories for Non Voice jobs are:
Non Voice jobs near you
Infographic showing various Non Voice job openings in the United States as of June 2026, with employment types broken down into 92% Full Time, 4% Part Time, and 4% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $100,198 per year, or $48.2 per hour.

Remote Customer Service Specialist (Voice/Non-Voice)

Free Up

Remote

$17.50 - $23/hr

Other

Posted 9 days ago

Job description

Freelancing As A Customer Service Specialist With FreeUp

FreeUp is a freelance marketplace dedicated to connecting business owners with talented freelancers and remote workers from all over the world. We believe that freelancing is the future of business, and we're building the best community for freelancers possible.

Want to learn more about FreeUp? Check out our website here, our Glassdoor reviews here, or read this feature in the LA Times about how we're the freelance platform everyone wants to be part of.

Remote CSR Requirements:
  • Prior experience as a customer service representative
  • Experience using word-processing software and tools (G-Suite, etc.)
  • Experience with CRM tools like Salesforce
  • Experience using VOIP
  • High-level organizational skills
  • Top-tier communication and collaboration skills
  • Strong internet connection
  • Excellent English communication skills (Verbal and written)

Apply