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Non Voice Jobs in Virginia (NOW HIRING)

... non-residential and residential end markets, nationwide. With over 370 locations across the U.S ... Here, we value diversity and want to ensure each voice is heard. Here, our team members thrive as a ...

Senior Voip Engineer

Quantico, VA ยท On-site

$110 - $150/hr

Troubleshoots voice related issues and outages, which may occur during non-core hours * Works with vendors in support of the ITCSU * Performs preventative maintenance services on all devices within ...

Senior VOIP Engineer

Quantico, VA ยท On-site

$112K - $154K/yr

Troubleshoots voice related issues and outages, which may occur during non-core hours * Performs preventative maintenance services on all devices within the VoIP area of responsibility * Maintains a ...

Senior VOIP Engineer

Quantico, VA ยท On-site

$112K - $154K/yr

Troubleshoots voice related issues and outages, which may occur during non-core hours * Performs preventative maintenance services on all devices within the VoIP area of responsibility * Maintains a ...

Troubleshoots voice related issues and outages, which may occur during non-core hours * Works with vendors in support of the ITCSU * Performs preventative maintenance services on all devices within ...

Troubleshoot and resolve voice, video, and unified communications issues, including support during non-core business hours as required. * Configure and support SIP trunks, Session Border Controllers ...

Troubleshoot and resolve voice, video, and unified communications issues, including support during non-core business hours as required. * Configure and support SIP trunks, Session Border Controllers ...

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Non Voice information

See Virginia salary details

$5

$47

$76

How much do non voice jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for non voice in Virginia is $47.76, according to ZipRecruiter salary data. Most workers in this role earn between $38.85 and $59.57 per hour, depending on experience, location, and employer.

What is a non voice?

Non Voice jobs refer to roles in business process outsourcing (BPO) or customer service that do not involve verbal communication with customers over the phone. Instead, these positions focus on tasks such as responding to emails, chat support, data entry, and managing online queries. Non Voice roles are ideal for individuals who prefer written communication and may require strong typing, reading comprehension, and problem-solving skills. These jobs are commonly found in industries like IT, e-commerce, and customer service. They offer opportunities for people who are comfortable working behind the scenes and handling multiple digital tasks simultaneously.

What are the key skills and qualifications needed to thrive as a non voice process associate?

To thrive as a Non-Voice Process Associate, you need strong written communication skills, attention to detail, and basic computer literacy, often supported by at least a high school diploma. Familiarity with CRM software, ticketing systems, and productivity tools like MS Office is typically required. Excellent time management, problem-solving abilities, and adaptability help individuals excel in managing customer queries efficiently. These skills ensure timely, accurate service delivery and effective customer support in high-volume, text-based environments.

What are some common challenges faced by non voice process professionals, and how can they be managed?

Non-Voice Process professionals often encounter challenges such as managing high volumes of data entry, ensuring accuracy in written communication, and meeting strict deadlines. Since these roles typically involve back-office tasks like email support, chat support, or data processing, attention to detail and time management are crucial. To manage these challenges, it's helpful to develop strong organizational skills, become proficient in relevant software tools, and maintain open communication with team members when clarifications are needed. Regular feedback and ongoing training also contribute to improved performance and job satisfaction.

What is the difference between Non Voice vs Customer Support Executive?

AspectNon VoiceCustomer Support Executive
Work EnvironmentPrimarily involves communication via chat, email, or ticketing systemsIncludes phone calls, emails, and sometimes chat interactions
Required SkillsStrong written communication, patience, and problem-solvingGood verbal communication, active listening, and customer handling skills
Common CertificationsCustomer service certifications, computer proficiencyCustomer service certifications, communication skills training
Industry UsageUsed across IT, e-commerce, banking, and telecom sectorsCommon in retail, telecom, and tech support industries

Non Voice roles focus on written communication channels like chat and email, requiring strong written skills and patience. Customer Support Executives often handle calls and emails, emphasizing verbal communication and active listening. Both roles are vital in customer service, but they differ mainly in communication mode and skill emphasis.

What are the most commonly searched types of Non Voice jobs in Virginia?

The most popular types of Non Voice jobs in Virginia are:

What are popular job titles related to Non Voice jobs in Virginia?

For Non Voice jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Non Voice jobs in Virginia look for?

The top searched job categories for Non Voice jobs in Virginia are:

Infographic showing various Non Voice job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 2% Contract, and 1% Nights. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $99,339 per year, or $47.8 per hour.

Shipboard Telecommunications Mechanic

United Support Services

Norfolk, VA โ€ข On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago


Job description

United Support Services, Inc., founded in 2003, is an innovative engineering and technology business headquartered in San Diego, CA. We have an exciting new opportunity and are currently looking for an experienced Shipboard Telecommunications Mechanic II to provide support to U.S. Navy operations in the Hampton Roads, VA area. This position offers a competitive salary and unique opportunity to perform various shipboard and communications support duties.Military Veterans highly encouraged to apply!


Duties and Responsibilities
Install, remove, maintain, modify, troubleshoot, and repair voice and non-voice communication systems including intercoms, public address systems, alarm systems, and electronic and electromechanical telephone systems.
Install and maintain telecommunications cabling, computer networking systems, line drivers, terminal connectors, and associated communications equipment.
Run cables and wire to telephone sets, terminal connectors, lugs, pins, screws, and terminating equipment for voice and non-voice circuits.
Install, maintain, troubleshoot, and repair equipment including PAC-STAR telephone systems, modems, patch panels, station carrier units, line couplers, speed dialers, voice recorders, telefax machines, and local wire and cable systems.
Utilize testing equipment including voltmeters, ohmmeters, continuity testers, handsets, breakout boxes, decibel meters, optical time domain reflectometers, and computer diagnostic equipment.
Analyze and restore faulty voice and non-voice circuits supporting computers, data systems, and alarm circuits.
Provide technical assistance to entry-level computer operators, programmers, systems analysts, and subject matter specialists in resolving communications and equipment issues.
Maintain, troubleshoot, and repair fire and flooding alarm systems.
Maintain, troubleshoot, and repair CATV systems and LAN equipment.
Troubleshoot and repair X09/X10 door locks and KABA Simplex locking systems.
Resolve difficult computer operating issues involving unusual equipment connections, channel configurations, and processing requirements.
Receive work assignments through service tickets, work orders, or project assignments and independently determine work sequences, tools, and materials required.
Follow layout sheets, craft plans, floor plans, circuit schematics, technical descriptions, and manufacturer guidance.
Employees are expected to provide their own customary trade hand-tools necessary to perform their job duties, subject to applicable federal, state, and local laws.

  • Employees are expected to perform other duties as assigned, including tasks outside of their primary trade, when required to support operational needs. Such assignments may be temporary or may continue for an extended period of time.


Required Experience:

Shipboard experience required.

Messing & Berthing Barge Experience preferred.

Familiarity with naval vessel environments and shipboard operations.

Minimum of three (3) years of experience installing, testing, maintaining, removing, and repairing intercom and public address systems and calibrating communications equipment.
Troubleshooting experience with voice and non-voice communication systems.
Experience with computer cabling and networking systems.
Experience utilizing testing equipment including voltmeters, ohmmeters, current flow testers, and continuity testers.
Ability to work independently and perform duties with minimal supervision.
Ability to read, interpret, and implement job specifications and technical documentation.

Experience troubleshooting and repairing CATV systems and LAN equipment.
Experience troubleshooting and repairing phone systems, alarm systems, intercoms, and communications networks.
Experience performing testing of installed wiring using specifications and technical drawings.
Ability to lift, carry, and transport heavy equipment and materials weighing up to 50 lbs.
Ability to work aboard ships, in shipyards, confined spaces, and industrial environments.
Ability to climb ladders and work in high heat, humidity, noisy, and physically demanding conditions.
Strong verbal communication and technical reporting skills.


Qualifications:

Must have Security Clearance.

Must have Drivers License.

Associate's Degree in a related field.

Ability to pass a government background investigation.


ADA Notations:

The physical job requirement involves, but is not limited to, walking, reaching, bending-over, concentration in the presence of noise, lifting items up to 50 lbs., and traversing narrow passageways, climbing ladders/stairs, and operating in confined spaces onboard naval vessels, barges, and in buildings.


Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Vision insurance


Job Type: Full-time, Non-Exempt


United Support Services, Inc. is proud to be an Equal Employment Opportunity and affirmative action employer.