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Freelance Non Voice Jobs (NOW HIRING)

Customer Service Representative

$16.50 - $22.25/hr

Customer Service - Non-Voice Support * Manage communication via voicemail, e-fax, email, Bazaar ... We specialize in connecting companies with world-class freelance professionals and delivering top ...

This freelance opportunity is remote and hours are flexible, so you can work whenever is best for ... For non-core work, such as during initial project onboarding or project overtime phases, lower ...

... hours ensuring brand voice and a high level of responsiveness is maintained * Adhere to an ... Non-essential Job Functions * Directly manage clients' CM needs in the absence of the full time ...

Developing a consistent voice for the Drink Channel Editing and regularly updating The Daily Meal ... freelance contributors Working with the social and audience development teams to help promote ...

Developing a consistent voice for the Drink Channel Editing and regularly updating The Daily Meal ... freelance contributors Working with the social and audience development teams to help promote ...

Maintain a consistent brand voice across all channels while * adapting tone appropriately for each ... Comfortable working independently in a remote, freelance capacity. * Preferred Experience

Non Standard Job Profiles Job Subfunction: Contingent Who We Are Weber Shandwick is more than a ... voice. This freelance role is perfect for a strategic thinker who thrives on creating clever ...

Non Standard Job Profiles Job Subfunction: Contingent Who We Are Weber Shandwick is more than a ... voice. This freelance role is perfect for a strategic thinker who thrives on creating clever ...

Own the Sciforium brand: positioning, messaging architecture, visual identity, and voice, kept ... Select tooling, manage agencies and freelance creative talent, build repeatable launch and asset ...

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Freelance Non Voice information

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$14

$47

$132

How much do freelance non voice jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for freelance non voice in the United States is $47.71, according to ZipRecruiter salary data. Most workers in this role earn between $24.28 and $61.78 per hour, depending on experience, location, and employer.

What is a freelance non voice?

Freelance non-voice jobs are remote or contract-based positions that do not require verbal communication over the phone or in person. These roles typically involve tasks such as data entry, content writing, email support, online research, transcription, and chat-based customer service. They are ideal for individuals who prefer to work independently, have strong written communication skills, and seek flexible work arrangements. Non-voice jobs can be found on various freelancing platforms and often allow workers to manage their own schedules.

What skills and qualifications are needed to thrive as a freelance non voice professional?

To excel as a Freelance Non Voice professional, you need strong written communication, attention to detail, and proficiency in tasks like data entry, content moderation, or customer support, often supported by a high school diploma or equivalent. Familiarity with productivity tools such as Google Workspace, Microsoft Office, and CRM or ticketing systems is typically required. Time management, self-motivation, and problem-solving are essential soft skills that set top performers apart in remote, text-based roles. These skills ensure accuracy, efficiency, and client satisfaction in a competitive freelance environment.

What are common challenges faced by freelance non voice professionals, and how can they be overcome?

Freelance Non Voice professionals often encounter challenges such as managing multiple clients with varying expectations, maintaining productivity without direct supervision, and ensuring clear communication despite the absence of verbal interaction. To overcome these challenges, it's important to set clear boundaries, use effective project management tools, and regularly update clients on progress through written reports or emails. Building strong organization and time management skills can also help freelancers deliver quality work consistently and foster long-term client relationships.

What is the difference between Freelance Non Voice vs Freelance Data Entry?

AspectFreelance Non VoiceFreelance Data Entry
CredentialsBasic computer skills, typing proficiencyBasic computer skills, fast typing
Work EnvironmentRemote, flexibleRemote, flexible
Industry UsageCustomer support, transcription, content moderationData input, database updating
Search & ComparisonOften compared for remote, non-verbal rolesCommonly searched for data-related freelance work

Freelance Non Voice involves tasks like content moderation and transcription, focusing on non-verbal communication, while Freelance Data Entry centers on inputting and managing data. Both roles are remote, require basic computer skills, but differ in specific tasks and industry applications.

More about Freelance Non Voice jobs

What cities are hiring for Freelance Non Voice jobs?

Cities with the most Freelance Non Voice job openings:

What are the most commonly searched types of Non Voice jobs?

The most popular types of Non Voice jobs are:

What states have the most Freelance Non Voice jobs?

States with the most job openings for Freelance Non Voice jobs include:

Infographic showing various Freelance Non Voice job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 3% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $99,230 per year, or $47.7 per hour.

Customer Service Representative

1840 & Company

Remote

$16.50 - $22.25/hr

Other

Re-posted 2 days ago


Job description

Customer Service Representative

We are seeking a Customer Service Representative with excellent communication skills, a strong customer service mindset, and the ability to handle inquiries, order processing, and escalations. This role requires critical thinking, problem-solving skills, and attention to detail to assist customers across multiple channels, including voice, email, voicemail, social media, and e-fax.

Key Responsibilities:
  • Customer Service – Voice Support
  • Assist customers with basic product questions, order processes, shipping details, and website guidance.
  • Provide updates on existing orders, assist with creating customer accounts, and help place standard orders.
  • Handle escalated customer concerns and ensure satisfactory resolutions.
  • Customer Service – Non-Voice Support
  • Manage communication via voicemail, e-fax, email, Bazaar reports, and social media escalations.
  • Respond promptly and professionally to customer inquiries and complaints.
  • Ensure accurate documentation of interactions and resolutions.
  • Customer Account Management
  • Assist in managing Reseller Accounts by setting up new accounts in M3.
  • Support UPS Claims by researching lost packages, initiating traces, and assisting with claims processing.
  • Outbound Lead Generation
  • Identify new potential customers to expand brand presence.
  • Conduct internet research, outbound calls, and email outreach to generate leads.
Qualifications & Requirements:
  • Fluent, conversational, and natural English proficiency.
  • 1+ year of contact center and/or customer service experience, including handling escalated cases and upselling.
  • Excellent verbal & written communication skills with a professional and empathetic demeanor.
  • Strong attention to detail, critical thinking, and problem-solving skills.
  • Typing speed of 20+ WPM.
  • Ability to work independently and manage time effectively.
  • Reliable and punctual.
Why Join Us?
  • Work in a dynamic and supportive environment.
  • Opportunity for career advancement.
  • Hands-on training and professional development.
  • Competitive hourly pay and benefits.
  • If you are passionate about providing exceptional customer service, thrive in a fast-paced environment, and meet the qualifications listed above, we encourage you to apply today!

About 1840 & Company

1840 & Company is a global leader in Business Process Outsourcing (BPO) and remote talent solutions, dedicated to propelling businesses forward through our comprehensive suite of services. We specialize in connecting companies with world-class freelance professionals and delivering top-tier outsourcing services, across over 150 countries worldwide.

Our mission is to empower growth for forward-thinking businesses, seamlessly bridging any skill or resource gaps with our expertly vetted talent pool. We firmly believe in fostering an environment where exceptional individuals can achieve an optimal work-life balance, working remotely from any location, while maximizing their professional growth and earning potential.