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Non Voice Jobs (NOW HIRING)

My3Tech Inc

IVR Developer

Newark, NJ · On-site

... Voice and Non-Voice (SMS, Email, Chat, Voice Bot etc.) applications solutioning using Genesys Cloud CX Architect Bot Flows. - Delivery credentials for Self Service and Analytics solutions enabled ...

1840 & Company

Customer Service Representative

$16.50 - $22.25/hr

Customer Service - Non-Voice Support * Manage communication via voicemail, e-fax, email, Bazaar reports, and social media escalations. * Respond promptly and professionally to customer inquiries and ...

1840 & Company

Tier 1 - Customer Service

$16.50 - $22.25/hr

Customer Service - Non-Voice Support * Manage communication via voicemail, e-fax, email, Bazaar reports, and social media escalations. * Respond promptly and professionally to customer inquiries and ...

Diverse Lynx

Claims Associate

Tampa, FL · On-site

$16.25 - $21.75/hr

Non-Voice / Back Office * Good typing speed required Principal Responsibilities * Medical Claims Processing: Accurately review, verify, and process insurance claims as per company policies and SOPs.

Irvine School of Music

Voice Instructor

Irvine, CA · On-site

$26 - $32/hr

Wellness resources Join Irvine's Fastest-Growing Music School as a Part-Time Voice Teacher! Are you ... Minimum 12-month commitment for non-substitute positions Preferred Qualifications: * Experience ...

FEDITC LLC

Voice Engineer III

Scott Air Force Base, IL · On-site

$125K - $175K/yr

Seeking a Senior Voice Engineer to identify and resolve performance issues and be responsible for ... Our commitment to non-discrimination in employment extends to every location in which our company ...

FEDITC LLC

Voice Engineer III

Scott Air Force Base, IL · On-site

Seeking a Senior Voice Engineer to identify and resolve performance issues and be responsible for ... Our commitment to non-discrimination in employment extends to every location in which our company ...

Heirloom Cloud

Voice Over Talent

Mount Pleasant, SC · On-site +1

The Role We're searching for the voice of the Heirloom brand-a versatile storyteller who can ... Respect for privacy and empathy for older or non-technical users. Nice to Have * Experience voicing ...

Heirloom

Voice Over Talent

Mount Pleasant, SC · On-site

The Role We're searching for the voice of the Heirloom brand-a versatile storyteller who can ... Respect for privacy and empathy for older or non-technical users. Nice to Have * Experience voicing ...

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All JobsNon Voice Jobs

Non Voice information

See salary details

$5

$48

$76

How much do non voice jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for non voice in the United States is $48.17, according to ZipRecruiter salary data. Most workers in this role earn between $39.18 and $60.10 per hour, depending on experience, location, and employer.

What is the difference between Non Voice vs Customer Support Executive?

AspectNon VoiceCustomer Support Executive
Work EnvironmentPrimarily involves communication via chat, email, or ticketing systemsIncludes phone calls, emails, and sometimes chat interactions
Required SkillsStrong written communication, patience, and problem-solvingGood verbal communication, active listening, and customer handling skills
Common CertificationsCustomer service certifications, computer proficiencyCustomer service certifications, communication skills training
Industry UsageUsed across IT, e-commerce, banking, and telecom sectorsCommon in retail, telecom, and tech support industries

Non Voice roles focus on written communication channels like chat and email, requiring strong written skills and patience. Customer Support Executives often handle calls and emails, emphasizing verbal communication and active listening. Both roles are vital in customer service, but they differ mainly in communication mode and skill emphasis.

What kind of non-voice jobs are in demand?

Non-voice jobs in demand include roles such as data entry, content moderation, virtual assistance, transcription, and customer support through chat or email. These positions often require strong communication skills, computer literacy, and the ability to work independently, with flexible schedules being common.

What are Non Voice jobs?

Non Voice jobs refer to roles in business process outsourcing (BPO) or customer service that do not involve verbal communication with customers over the phone. Instead, these positions focus on tasks such as responding to emails, chat support, data entry, and managing online queries. Non Voice roles are ideal for individuals who prefer written communication and may require strong typing, reading comprehension, and problem-solving skills. These jobs are commonly found in industries like IT, e-commerce, and customer service. They offer opportunities for people who are comfortable working behind the scenes and handling multiple digital tasks simultaneously.

What jobs can I do without a voice?

Non-voice jobs include roles such as data entry, graphic design, writing, programming, and administrative tasks that primarily rely on written communication and computer skills. These jobs often require minimal or no verbal interaction and can be performed remotely or in office environments.

What is an example of a non voice job?

A non-voice job involves tasks that do not require speaking on the phone, such as data entry, email support, chat support, or content moderation. These roles often focus on written communication and can be performed remotely using computers and relevant software tools.

What are the key skills and qualifications needed to thrive as a Non-Voice Process Associate, and why are they important?

To thrive as a Non-Voice Process Associate, you need strong written communication skills, attention to detail, and basic computer literacy, often supported by at least a high school diploma. Familiarity with CRM software, ticketing systems, and productivity tools like MS Office is typically required. Excellent time management, problem-solving abilities, and adaptability help individuals excel in managing customer queries efficiently. These skills ensure timely, accurate service delivery and effective customer support in high-volume, text-based environments.

What are some common challenges faced by Non-Voice Process professionals, and how can they be managed?

Non-Voice Process professionals often encounter challenges such as managing high volumes of data entry, ensuring accuracy in written communication, and meeting strict deadlines. Since these roles typically involve back-office tasks like email support, chat support, or data processing, attention to detail and time management are crucial. To manage these challenges, it's helpful to develop strong organizational skills, become proficient in relevant software tools, and maintain open communication with team members when clarifications are needed. Regular feedback and ongoing training also contribute to improved performance and job satisfaction.

How to make $10,000 a month with no degree?

Non-voice jobs such as freelance writing, digital marketing, or virtual assistance can generate high income without a degree by building skills, gaining experience, and establishing a strong client base. Success often depends on consistent effort, networking, and developing expertise in in-demand tools like social media platforms or content management systems.
More about Non Voice jobs
What cities are hiring for Non Voice jobs? Cities with the most Non Voice job openings:
What are the most commonly searched types of Non Voice jobs? The most popular types of Non Voice jobs are:
What states have the most Non Voice jobs? States with the most job openings for Non Voice jobs include:
What job categories do people searching Non Voice jobs look for? The top searched job categories for Non Voice jobs are:
Non Voice jobs near you
Infographic showing various Non Voice job openings in the United States as of June 2026, with employment types broken down into 92% Full Time, 4% Part Time, and 4% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $100,198 per year, or $48.2 per hour.
Workplace Tech Microsoft Platforms Manager

Workplace Tech Microsoft Platforms Manager

Addison Group

Dallas, TX • Hybrid

Full-time

Medical, Retirement, PTO

Posted 4 days ago

Job description

Title: Workplace Tech Microsoft Platforms Manager

Location: Dallas, TX - Onsite 1 day a week

Salary: $140k

Benefits: This role is eligible for health, welfare, 401(k) savings plan with dollar-for-dollar match up to 5%, tuition reimbursement and 27 days of untracked PTO per year.


Summary:

The Workplace Tech Microsoft Platforms Manager is responsible for managing delivery, governance, and continuous improvement of enterprise Microsoft platforms that support patient care and healthcare operations. This role combines a strong engineering background, people leadership, and ethical decision-making in a highly regulated, mission-driven environment.

The Workplace Tech Microsoft Platforms Manager owns the Microsoft Tech stack including Microsoft collaboration platforms (Teams non-voice, SharePoint, OneDrive), Power Platform solutions, and analytics capabilities using Microsoft Fabric/Power BI and Active Directory and Group Policy Management. The role contributes to platform architecture, executes roadmaps, and leads multiple delivery teams—including offshore resources—to deliver secure, scalable, and user-centered solutions.

Working closely with clinical, operational, cybersecurity, and enterprise architecture partners, this position ensures technology platforms are reliable, compliant, and designed to reduce clinician burden, protect patient data, and support high-quality care across the organization.


Key Responsibilities

People Leadership & Delivery

  • Lead and manage multiple onshore and offshore teams, including engineers, analysts, and developers.
  • Set clear expectations, delivery standards, and performance goals.
  • Coach and develop team members with a focus on engineering rigor, accountability, and continuous improvement.
  • Ensure predictable, high-quality delivery across multiple workstreams.

Architecture & Roadmap Execution

  • Contribute to platform and solution architecture in alignment with enterprise standards.
  • Participate in the development and execution of platform roadmaps across identity, collaboration, automation, and analytics.
  • Balance innovation, technical debt reduction, and operational stability.
  • Identify risks, dependencies, and improvement opportunities early.

Platform & Service Ownership

  • Lead collaboration platforms including Microsoft Teams (voice & non-voice), SharePoint Online, and OneDrive.
  • Manage Power Platform delivery, including functional solution design & development task.
  • Oversee analytics solutions using Microsoft Fabric and Power BI to support operational, quality, and performance reporting.
  • Apply UI/UX principles to ensure solutions are intuitive and aligned to healthcare workflows.

Active Directory & Group Policy Management

  • Contribute to Active Directory Services, including domain structure, OU design, governance, and lifecycle management.
  • Lead Group Policy Management (GPM) design, standardization, and lifecycle governance.
  • Ensure AD and GPO configurations support:
    • Secure access to clinical and business systems
    • Endpoint configuration and security baselines
    • Performance, usability, and reliability standards
  • Partner with endpoint, security, and compliance teams to meet HIPAA and audit requirements.
  • Oversee AD and GPO operations through teams (not hands-on administration).

Governance, Ethics & Risk Management

  • Execute governance models across identity, collaboration, automation, and analytics platforms.
  • Demonstrate ethical leadership in technology decisions, delivery, and vendor management.
  • Ensure responsible handling of patient and workforce data.
  • Partners with cybersecurity and compliance teams to support regulatory, privacy, and audit readiness.
  • Establish and monitor KPIs, service health indicators, and quality metrics.

Stakeholder Partnership

  • Partner with clinical, operational, and administrative leaders to understand priorities and constraints.
  • Communicate complex technical concepts clearly to non-technical audiences.
  • Serve as a trusted advisor for platform capabilities, risks, and roadmap decisions.

AI & Emerging Technology Leadership

  • Enable and govern the responsible use of AI and emerging technologies across Microsoft platforms, including Microsoft 365 Copilot, Power Platform AI capabilities, and Fabric/Power BI analytics.
  • Ensure platforms are AI-ready through proper identity, access, policy, and data controls (Active Directory, Entra ID, Group Policy).
  • Partner with cybersecurity, compliance, and legal teams to deploy AI solutions that are secure, ethical, explainable, and aligned with healthcare regulations.
  • Identify and evaluate emerging Microsoft capabilities to improve clinician experience, operational efficiency, and insight generation.
  • Promote innovation while enforcing guardrails that protect patient data, privacy, and organizational trust.

This role balances innovation with responsibility, ensuring AI enhances healthcare delivery without compromising safety, ethics, or compliance.

Qualifications

Preferred Requirements

  • Bachelor’s degree in information systems, Computer Science, Engineering, or equivalent experience.
  • 7–10 years of progressive IS/IT experience with a strong engineering foundation.
  • 2–4 years of people management experience.

Demonstrated experience with:

  • Active Directory and Group Policy Management
  • Microsoft 365
  • Azure AD / Entra ID
  • Microsoft Teams (non-voice)
  • Power Platform
  • Microsoft Fabric and/or Power BI
  • Experience contributing to architecture, executing roadmaps, and leading multi-team delivery.
  • Experience managing or coordinating offshore teams.
  • Strong communication skills and a demonstrated commitment to ethical leadership.
  • Experience in healthcare or other highly regulated environments.
  • Microsoft certifications
  • Experience supporting endpoint, clinical, or shared services platforms.
  • Familiarity with Agile or product-based delivery models.

Minimum Requirements

  • Bachelor's or 4 years of work experience above the minimum qualification
  • 5 – 10 Years of Experience
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.