Indiana Home Title (IHT) is seeking a motivated, detail-oriented Settlement Professional to join our team in Seymour, Indiana.
The Settlement Professional plays an important role in creating a smooth, accurate, and professional closing experience for buyers, sellers, real estate professionals, lenders, and other transaction partners. This position manages transactions through pre-closing, closing preparation, and the closing itself while providing exceptional customer service throughout the process.
The ideal candidate is organized, comfortable managing multiple deadlines, an effective communicator, and committed to delivering an excellent customer experience.
Essential Duties & Responsibilities
While this is not a comprehensive list of all duties and responsibilities, a successful Settlement Professional will be expected to develop proficiency in the following areas:
Pre-Closing Processing
· Request and obtain information required to prepare the transaction for closing, including any information not previously provided.
· Request and obtain mortgage payoffs, HOA information and fees, invoices, and other required documentation.
· Order surveys when necessary.
· Work to satisfy and clear title requirements prior to closing.
· Confirm closing dates, times, and transaction details.
· Complete and communicate special instructions and requests.
· Maintain communication with transaction parties to help keep files moving toward closing.
Closing Preparation
· Receive and accurately enter lender figures, information, and closing instructions.
· Prepare Closing Disclosures (CDs), settlement statements, and other required closing documents.
· Send settlement statements to lenders for review and obtain necessary approvals.
· Distribute approved settlement statements to appropriate transaction parties.
· Communicate with lenders, Realtors, buyers, sellers, and other transaction parties to answer questions and resolve outstanding items before closing.
· Review the file for accuracy and completeness prior to the scheduled closing.
Closing
· Receive and receipt incoming funds and balance the closing file.
· Prepare and print title company and non-lender closing documents.
· Professionally conduct real estate closings with buyers, sellers, and other transaction parties.
· Clearly explain closing documents and guide customers through the signing process.
· Prepare completed files for post-closing processing.
· Follow up with customers and maintain strong relationships following the transaction.
· Be willing and able to travel to various Indiana Home Title and/or Advantage Title office locations as needed to conduct closings, including Indianapolis, Lafayette, Bloomington, Columbus, Evansville, and other Indiana locations.
Customer & Business Relationships
The Settlement Professional is also expected to:
· Develop and maintain excellent customer relationships, including positive working relationships with the brokers and real estate professionals of Berkshire Hathaway HomeServices Indiana Realty.
· Work collaboratively with the Indiana Home Title team to identify needs, solve problems, and provide a seamless closing experience.
· Work closely with affiliated companies to promote a consistent and exceptional customer experience.
· Assist with planning and participating in social, networking, and customer-appreciation functions that promote Indiana Home Title and affiliated companies.
· Provide feedback to management and identify opportunities to improve processes, service, and overall operations.
· Represent Indiana Home Title professionally within the local real estate community.
Qualifications & Skills
Successful candidates should demonstrate:
· Excellent organizational skills and strong attention to detail.
· Strong written and verbal communication skills.
· Ability to manage multiple transactions, deadlines, and priorities simultaneously.
· Professional and confident customer-service skills.
· Ability to communicate effectively with Realtors, lenders, buyers, sellers, and other industry professionals.
· Strong problem-solving skills and the ability to work effectively in a fast-paced environment.
· Ability to work independently while also contributing to a collaborative team environment.
· Comfort working with financial figures, settlement statements, and detailed transaction documents.
· Willingness to learn and develop expertise in title insurance, real estate closings, and settlement procedures.
· Ability and willingness to travel to other Indiana Home Title and Advantage Title locations when business needs require.
About Indiana Home Title
Indiana Home Title is committed to providing a professional, efficient, and customer-focused closing experience. Our team works closely with real estate professionals, lenders, buyers, sellers, and affiliated partners to make the closing process as seamless as possible.
We believe the Settlement Professional is more than the person conducting a closing. This role is an important relationship-builder and a key part of the experience our customers and real estate partners have with Indiana Home Title.
Location: Seymour, Indiana
Position: Settlement Professional
If you’re organized, personable, detail-oriented, and enjoy helping people through one of the most important transactions in their lives, we’d love to hear from you.
Indiana Home Title is an Equal Opportunity Employer.