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Non Phone Customer Support Jobs (NOW HIRING)

Talkdesk

Customer Support Representative - Phone Support

$17.50 - $22.25/hr

Prior call center or customer service experience * Bilingual (Spanish/English) preferred but not required * Familiarity with phone-based or computer-based support environments Additional Information

Modsquad

Customer Service Phone Support

Jamaica, NY · On-site +1

$17.75 - $22.75/hr

Are you passionate about helping people and delivering exceptional service? We're looking for dedicated and customer-focused individuals to join our dynamic talent network as Customer Phone Support ...

Autodesk

Customer Support Associate

Atlanta, GA · On-site

$16.75 - $23/hr

Support customers through live chat, email, and outbound phone. Customer interactions may include technical troubleshooting, product usage questions, onboarding, account setup, mobile application ...

Autodesk, Inc.

Customer Support Associate

Atlanta, GA · On-site

$16.75 - $23/hr

Support customers through live chat, email, and outbound phone. Customer interactions may include technical troubleshooting, product usage questions, onboarding, account setup, mobile application ...

Autodesk, Inc.

Customer Support Associate

Atlanta, GA · On-site

$16.75 - $23/hr

Support customers through live chat, email, and outbound phone. Customer interactions may include technical troubleshooting, product usage questions, onboarding, account setup, mobile application ...

Current Opportunities

Phone Support Supervisor

Fairmont, MN · On-site

$74K - $112K/yr

This full-time technical leadership position combines people management with hands-on customer support responsibilities. This role requires balancing day-to-day supervision of the Phone Support team ...

REsimplifi, Inc.

Be Seen First

Customer Support Specialist

Kansas City, MO · Remote

$50K - $70K/yr

Remote | Full-time | Phone-Based Customer Support Preferred hours: 10:00 a.m.-6:00 p.m. ET or 11:00 a.m.-7:00 p.m. ET Submit a resume with your salary expectations, and a non-traditional cover letter.

REsimplifi, Inc.

Be Seen First

Customer Support Specialist

Salt Lake City, UT · Remote

$50K - $70K/yr

Remote | Full-time | Phone-Based Customer Support Preferred hours: 10:00 a.m.-6:00 p.m. ET or 11:00 a.m.-7:00 p.m. ET Submit a resume with your salary expectations, and a non-traditional cover letter.

TicketManager

Customer Support Associate

Arizona City, AZ · On-site

$17.50 - $24.25/hr

... and non-paid support accounts by resolving day-to-day questions across the TicketManager platform, ticketing, and guest management. You'll communicate directly with customers through phone, Zoom ...

Fortive

Non-Technical Customer Support

Everett, WA · On-site

... phone and email. - Good computer skills with focus on MS Word, Excel, Outlook and Oracle and ... will support customers today and in the future. We are a customer-obsessed market leader with a ...

Fortive

Non-Technical Customer Support

Everett, WA · On-site

... phone and email. - Good computer skills with focus on MS Word, Excel, Outlook and Oracle and ... will support customers today and in the future. We are a customer-obsessed market leader with a ...

TruArc Health

Customer Support

Irvine, CA

$21 - $24/hr

The Customer Support Associate handles high volume of inbound and outbound calls. They listen to ... Successfully manage and monitor the phone queue * Correspond professionally with customers via ...

Ironwood

Customer Support

Oxford, MS · On-site

$16 - $20.50/hr

Provide enthusiastic customer service for inbound/outbound phone and email support * Be compassionate and dedicated in handling escalated issues * Work closely and professionally with other ...

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Non Phone Customer Support information

See salary details

$12

$19

$28

How much do non phone customer support jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for non phone customer support in the United States is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.91 per hour, depending on experience, location, and employer.

What is non phone customer support?

Non phone customer support refers to assisting customers through channels other than voice calls, such as email, live chat, social media, or helpdesk tickets. This role is ideal for those who prefer written communication and can handle multiple conversations at once. Non phone support representatives help resolve customer queries, provide product information, and troubleshoot issues efficiently through digital platforms.

What are the key skills and qualifications needed to thrive as a non phone customer support representative?

To thrive as a Non Phone Customer Support representative, you need strong written communication skills, attention to detail, and proficiency in customer service practices, often supported by a high school diploma or equivalent. Familiarity with helpdesk software, live chat platforms, and CRM systems is typically required. Outstanding organizational skills, patience, and problem-solving abilities help you excel in resolving customer issues efficiently. These skills are crucial for delivering accurate, timely support and maintaining customer satisfaction through digital channels.

What types of communication tools do non phone customer support specialists typically use, and how does this impact daily workflow?

Non Phone Customer Support specialists primarily interact with customers through channels such as email, live chat, social media, and sometimes ticketing systems. These tools allow for multitasking and managing several conversations simultaneously, which can make the work fast-paced but also flexible. Since communication is written, attention to detail, clear writing, and the ability to quickly reference resources are crucial. Effective collaboration with other team members often happens through internal chat platforms and shared documentation, ensuring customer issues are resolved efficiently.

What is the difference between Non Phone Customer Support vs Live Chat Customer Support?

AspectNon Phone Customer SupportLive Chat Customer Support
Communication MethodPrimarily written (email, ticket systems)Real-time written chat
Work EnvironmentRemote or office-based, independentRemote or office-based, interactive
Required SkillsStrong written communication, patienceFast typing, multitasking, written communication
Common CertificationsCustomer service certifications, technical knowledgeCustomer service certifications, technical skills

Both roles involve assisting customers through written communication, often remotely. Non Phone Customer Support focuses on email or ticket systems, while Live Chat Customer Support involves real-time chat interactions. The main difference lies in immediacy and interaction style, but both require strong written skills and industry knowledge.

More about Non Phone Customer Support jobs

What cities are hiring for Non Phone Customer Support jobs?

Cities with the most Non Phone Customer Support job openings:

What states have the most Non Phone Customer Support jobs?

States with the most job openings for Non Phone Customer Support jobs include:

What job categories do people searching Non Phone Customer Support jobs look for?

The top searched job categories for Non Phone Customer Support jobs are:

Non Phone Customer Support jobs near you
Infographic showing various Non Phone Customer Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $39,926 per year, or $19.2 per hour.

Customer Support Representative

MPC AZ Contact Center LLC

Phoenix, AZ • On-site

$15.25 - $20.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 14 days ago

Job description

Description:

Moxie Pest Control | Full-Time | Day Shift | In-Person (Priest & Broadway)

$19/hour + Bonus/Commission Opportunities + Full Benefits + Paid Training

At Moxie Pest Control, we’re building a team of dependable, positive people who enjoy helping customers and working together in a fast-growing company that values attitude, reliability, and effort.This is a stable full-time position with benefits, paid training, and opportunities to grow.

We’re hiring a Customer Support Representative who genuinely likes helping people and we’ll give you the training and support to do it well.

No pest control experience needed, we’ll train you.

Why People Apply Here:

  • Paid training from day one
  • Stable full-time schedule
  • Full benefits package
  • Opportunities to grow within the company
  • Positive, team oriented environment
  • Leadership that values reliability and effort
  • Fun office culture with team celebrations and incentives

What You’ll Do

You'll be the friendly voice answering phones, emails, and texts from existing Moxie customers. You'll:

  • Schedule appointments
  • Answer questions
  • Process payments
  • Resolve customer issues
  • Provide excellent customer service
  • Help customers improve and customize their service plans
  • Recommend service add-ons and plan customizations that genuinely benefit the customer (this earns commission/bonus)

Schedule

Monday–Friday (Daytime)
Rotating Saturdays (with a weekday off)

Benefits

  • 401(k)
  • Dental insurance
  • Health insurance
  • Vision insurance
  • Paid time off
  • Parental leave
  • Referral program

Is This Role a Fit for You?

This job will be a great fit if you:

  • Genuinely enjoy talking with customers on the phone throughout the day
  • Are reliable, detail-oriented, and show up consistently
  • Want a structured daytime schedule with rotating Saturdays
  • Are comfortable working toward clear performance goals
  • Enjoy problem-solving and helping customers find solutions

This role may not be the best fit for someone looking for an unstructured work environment, a non-phone-based role, or a position without performance expectations.

*If you’re dependable, professional, and enjoy helping people, we’d love to meet you.

Apply today to join the Moxie team.

Moxie Pest Control is an Equal Opportunity Employer and participates in E-Verify.

Requirements: