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Non Customer Facing Remote Jobs in Rochester, NY

micro1 AI

AI Training Specialist - Chemistry

Rochester, NY · Remote

$70 - $90/hr

Remote micro1 is engaging Chemistry Specialists to participate in a project supporting a leading ... customer in the scientific and research domain. In this role, you'll apply your expertise to help ...

Webbing

Head of Sales Americas

York, NY · On-site +1

You will work across geographically dispersed customers, partners, and internal teams, ensuring ... Fully remote role. * Medical benefits. #LI-HT1

Pronexus, LLC

Senior Accountant

Rochester, NY · Remote

$68K - $85K/yr

Senior Accountant *Part-Time or Full-Time, Remote, On-Site, and Hybrid Opportunities Available ... Experience in a customer service role / client facing, public accounting, consulting or advisory ...

Rochester Institute of Technology

Cook II

Rochester, NY · On-site +1

$13.75 - $18.50/hr

  • Medical

  • Retirement

  • PTO

Ability to deliver exceptional customer service Minimum Education & Experience * High School ... FLSA Category Non-Exempt Work Location Remote Compensation 16.50-22.00 Application Materials When ...

QuidelOrtho

Global Product Manager - Clinical Labs

Rochester, NY · On-site +1

$150K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This position is remote eligible supporting east coast working hours. If you are located near our ... External Customers: * Works with various partner companies to fill menu gaps and build portfolio ...

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All JobsNon Customer Facing JobsNon Customer Facing Remote JobsNon Customer Facing Remote Jobs in Rochester, NY

Non Customer Facing Remote information

See Rochester, NY salary details

$9

$18

$25

How much do non customer facing remote jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for non customer facing remote in Rochester, NY is $18.61, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $20.62 per hour, depending on experience, location, and employer.

What is a non customer facing remote job?

Non customer facing remote jobs are positions that allow employees to work from home or another remote location without directly interacting with customers. These roles typically involve internal tasks such as data analysis, software development, content writing, accounting, or IT support. Employees in these jobs communicate mainly with coworkers or management rather than clients or the public, making them ideal for those who prefer behind-the-scenes work. The demand for such remote roles has increased with the rise of digital workplaces and flexible work arrangements.

What are the key skills and qualifications needed to thrive in a non customer facing remote role, and why are they important?

To thrive in a non-customer-facing remote role, you typically need strong self-management skills, proficiency in your field (such as data entry, research, or software development), and relevant educational or experience-based qualifications. Familiarity with collaboration tools like Slack, project management systems such as Trello or Asana, and remote communication platforms is often essential. Excellent organizational skills, reliability, and proactive communication are standout soft skills in this context. These abilities ensure that tasks are completed efficiently and accurately, supporting team goals without direct supervision.

What are some common challenges faced in non customer facing remote roles, and how can they be addressed?

A key challenge in non-customer facing remote roles is maintaining effective communication and collaboration with team members, as there is less direct interaction compared to in-office settings. It can also be difficult to stay motivated and organized without regular supervision or immediate feedback. To address these challenges, it's important to establish clear communication channels, set regular check-ins or team meetings, and utilize project management tools to track progress. Prioritizing self-discipline and proactively seeking clarification when needed can also help remote employees thrive in these roles.

What is the difference between Non Customer Facing Remote vs Customer Service Representative?

AspectNon Customer Facing RemoteCustomer Service Representative
Work EnvironmentRemote, no direct customer interactionRemote or in-office, direct customer interaction
Required SkillsTechnical skills, data analysis, documentationCommunication, problem-solving, empathy
Common CertificationsNone specific, depending on industryCustomer service certifications often preferred
Industry UsageIT, finance, administrative rolesRetail, tech support, hospitality

Non Customer Facing Remote roles focus on tasks like data management and technical support without direct customer contact, while Customer Service Representatives handle customer inquiries and support. Both can be remote, but their skills and interactions differ significantly.

What are popular job titles related to Non Customer Facing Remote jobs in Rochester, NY?

For Non Customer Facing Remote jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Non Customer Facing Remote jobs in Rochester, NY look for?

The top searched job categories for Non Customer Facing Remote jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Non Customer Facing Remote jobs?

Cities near Rochester, NY with the most Non Customer Facing Remote job openings:

Non Customer Facing Remote jobs near you
Infographic showing various Non Customer Facing Remote job openings in Rochester, NY as of August 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 11% In-person, and 89% Remote job distribution, with an average salary of $38,711 per year, or $18.6 per hour.

Senior Consultant, Boiler Inspector

Liberty Mutual

Rochester, NY • Remote

$75K - $140K/yr

Full-time

Posted 4 days ago

Liberty Mutual rating

8.8

Company rating: 8.8 out of 10

Based on 161 frontline employees who took The Breakroom Quiz

47th of 310 rated insurance

Job description


Description

Advance your career with Liberty Mutual Insurance – A Fortune 100 Company

Are you looking for an opportunity to use your degree in the business world? Then Liberty Mutual’s Equipment Breakdown Risk Control group might be right for you. Our team works closely with customers to help them identify, quantify, mitigate, or eliminate serious threats to their businesses. In the process, we help fulfill Liberty Mutual’s mission of helping people live safer, more secure lives.

Liberty Mutual is currently hiring an Equipment Breakdown Risk Control Consultant to provide jurisdictionally required inspections and other services to an assigned group of customers.

This role is 100% remote within the assigned territory. This role is also eligible for a company car. Additional information will be provided if you moved forward to speak with a recruiter. 

The role provides commercial lines customers with boiler and pressure vessel inspections services through the successful completion of an entry-level training program and experience. Conducts extensive research, data collection and evaluation and analysis in order to make recommendations to control customer's source of risk, loss and/or costs.

The selected candidate will support projects and customer needs throughout New York, Massachusetts, and Connecticut and will be required to travel regularly within the region. This is a remote, home-based position with significant field-based responsibilities, and candidates must reside within the assigned territory. Preferred locations include Western Massachusetts and New York’s Capital Region, including Albany, Troy, and surrounding areas. Residency within or near the designated territory is strongly preferred to facilitate effective business operations, customer engagement, and timely travel to support project and operational requirements.
 

This position may be filled at various levels, commensurate with the candidate’s qualifications and possession of an NBIC Commission. Candidates who do not yet have an IS Commission are considered at a trainee level. The role involves a hybrid work arrangement, combining remote responsibilities with field-based activities. The Risk Control team operates in a collaborative environment, working virtually across multiple target territories to support operational objectives. 

Reporting to the Equipment Breakdown Engineering Manager, you will:

  • Perform internal and external inspections of boilers, pressure vessels, steam and hot water systems, combustion equipment and associated piping and controls.
  • Conduct non destructive testing (ultrasonic thickness, magnetic particle, dye penetrant) and verify results.
  • Evaluate combustion efficiency, flue gas conditions and burner operation where applicable.
  • Assess water treatment and chemistry records and advise on corrosion or scaling risks.
  • Verify compliance with applicable codes, standards and regulations (e.g., ASME Boiler & Pressure Vessel Code, NBIC, and local/state requirements).
  • Prepare clear, accurate inspection reports, deficiency notices and certificates of inspection.
  • Recommend and document required repairs or modifications, and inspect completed repairs for compliance.
  • Coordinate inspections with owners, contractors and regulatory authorities.
  • Stay current on code updates, inspection techniques and industry best practices.
  • Exposure to noise, heat, confined spaces, and industrial environments; use of personal protective equipment required.
  • After hours or emergency inspections may be required.
Qualifications
  • Bachelor’s degree or equivalent with coursework in mathematics and engineering or related area, plus a minimum of 3 years of directly related consulting experience.
  • NBBI IS Commission or ability to obtain NBBI IS Commission.
  • Demonstrated ability to retrieve and enter information using various proprietary software applications and create/modify documents and spreadsheets using Microsoft Office suite.
  • Knowledge, skills, and experience in boiler and pressure vessel inspections, service planning and delivery, risk assessment, risk analysis, solutions management, and progress measurement.
  • Fully effective interpersonal, writing, and other communication skills required to develop and maintain relationships with customers, peers, and industry contacts.
  • Ability to work closely with Claims and Underwriting.
  • Position requires regular travel.
About Us

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices

  • California
  • Los Angeles Incorporated
  • Los Angeles Unincorporated
  • Philadelphia
  • San Francisco

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About Liberty Mutual

Sourced by ZipRecruiter

Since 1912, we've grown into the fifth largest global property and casualty insurer based on 2022 gross written premium. We also rank 86 on the Fortune 100 list of largest corporations in the US based on 2022 revenue. ​At Liberty Mutual Insurance we work hard every day to support our customers and our people, so they can protect their families, build their businesses and invest in their futures. We are headquartered in Boston, but our people, our customers and our reach span the globe. So to better serve our global customers and employees, we are organized into three business units.

Industry

Insurance services

Company size

10,000+ Employees

Headquarters location

Boston, MA, US

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