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Non Customer Facing Remote Jobs in Rochester, NY

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Non Customer Facing Remote information

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$9

$18

$25

How much do non customer facing remote jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for non customer facing remote in Rochester, NY is $18.61, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $20.62 per hour, depending on experience, location, and employer.

What is a non customer facing remote job?

Non customer facing remote jobs are positions that allow employees to work from home or another remote location without directly interacting with customers. These roles typically involve internal tasks such as data analysis, software development, content writing, accounting, or IT support. Employees in these jobs communicate mainly with coworkers or management rather than clients or the public, making them ideal for those who prefer behind-the-scenes work. The demand for such remote roles has increased with the rise of digital workplaces and flexible work arrangements.

What are the key skills and qualifications needed to thrive in a non customer facing remote role, and why are they important?

To thrive in a non-customer-facing remote role, you typically need strong self-management skills, proficiency in your field (such as data entry, research, or software development), and relevant educational or experience-based qualifications. Familiarity with collaboration tools like Slack, project management systems such as Trello or Asana, and remote communication platforms is often essential. Excellent organizational skills, reliability, and proactive communication are standout soft skills in this context. These abilities ensure that tasks are completed efficiently and accurately, supporting team goals without direct supervision.

What are some common challenges faced in non customer facing remote roles, and how can they be addressed?

A key challenge in non-customer facing remote roles is maintaining effective communication and collaboration with team members, as there is less direct interaction compared to in-office settings. It can also be difficult to stay motivated and organized without regular supervision or immediate feedback. To address these challenges, it's important to establish clear communication channels, set regular check-ins or team meetings, and utilize project management tools to track progress. Prioritizing self-discipline and proactively seeking clarification when needed can also help remote employees thrive in these roles.

What is the difference between Non Customer Facing Remote vs Customer Service Representative?

AspectNon Customer Facing RemoteCustomer Service Representative
Work EnvironmentRemote, no direct customer interactionRemote or in-office, direct customer interaction
Required SkillsTechnical skills, data analysis, documentationCommunication, problem-solving, empathy
Common CertificationsNone specific, depending on industryCustomer service certifications often preferred
Industry UsageIT, finance, administrative rolesRetail, tech support, hospitality

Non Customer Facing Remote roles focus on tasks like data management and technical support without direct customer contact, while Customer Service Representatives handle customer inquiries and support. Both can be remote, but their skills and interactions differ significantly.

What are popular job titles related to Non Customer Facing Remote jobs in Rochester, NY?

For Non Customer Facing Remote jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Non Customer Facing Remote jobs in Rochester, NY look for?

The top searched job categories for Non Customer Facing Remote jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Non Customer Facing Remote jobs?

Cities near Rochester, NY with the most Non Customer Facing Remote job openings:

Non Customer Facing Remote jobs near you
Infographic showing various Non Customer Facing Remote job openings in Rochester, NY as of September 2026, with employment types broken down into 81% Full Time, 13% Part Time, and 6% Contract. Highlights an 100% Remote job distribution, with an average salary of $38,711 per year, or $18.6 per hour.

Remote Licensed Mental Health Counselor - Full-Time Opportunities Available

Rochester, NY • Remote

SLI Community Mental Health Center
See more jobs at SLI Community Mental Health Centerexternal

$90K - $104K/yr

Full-time

Medical, Dental, Vision

This job post has expired today. Applications are no longer accepted.

Job description

Position Overview

SLI Community Mental Health Center is seeking dedicated and compassionate Licensed Mental Health Counselors to join our innovative team. This remote, full-time position is ideal for licensed professionals who are passionate about delivering high-quality mental health services and supporting clients on their journey to improved mental well-being.

About the Organization

At SLI Community Mental Health Center, we are committed to transforming mental health care. Our mission is to provide exceptional therapy services to individuals facing various mental health challenges. We are a rapidly growing organization that values the expertise of licensed professionals dedicated to making a positive impact in the lives of our clients. By integrating evidence-based practices with a client-centered approach, we empower individuals to achieve their mental health goals.

Work Environment

As a fully remote organization, our counselors enjoy the flexibility of working from home while engaging with a vibrant community of professionals. This setup allows our therapists to balance their personal and professional lives effectively while minimizing commute time. Our outpatient office facility serves as a resource hub, providing comprehensive support to counselors as needed, ensuring you remain connected and engaged with your peers.

Key Responsibilities
  • Conduct thorough initial assessments to evaluate clients' mental health status, utilizing standardized assessment tools and personal interviews to establish a baseline for treatment.
  • Collaborate with clients to develop tailored treatment plans that align with their unique goals, addressing personal, emotional, and psychological challenges.
  • Offer individual therapy sessions to adult clients, utilizing evidence-based therapeutic modalities such as Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), and solution-focused approaches.
  • Provide teletherapy via secure digital platforms, ensuring client confidentiality and comfort during virtual sessions.
  • Deliver timely crisis intervention services when necessary, equipping clients with coping strategies and resources to manage acute situations.
  • Participate in regular supervision and professional development sessions to stay current with evolving best practices and industry standards.
Patient Population / Client Focus

Our counselors primarily work with adult clients facing a range of mental health conditions, including anxiety disorders, depression, trauma-related issues, and relationship challenges. By focusing on individual strengths and fostering a collaborative therapeutic relationship, our counselors enhance clients' self-efficacy in managing their mental health.

Qualifications
  • Possession of a valid and active professional license as either a Licensed Marriage and Family Therapist (LMFT), Licensed Mental Health Counselor (LMHC), Licensed Clinical Social Worker (LCSW), or Doctor of Psychology (PsyD).
  • A master's or doctoral degree in Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology is required.
  • Exceptional communication and interpersonal abilities to build rapport and trust with clients.
  • a compassionate, empathetic demeanor, combined with an unwavering non-judgmental attitude towards clients' experiences.
  • Strong organizational skills to manage caseload efficiently and ensure timely documentation.
  • A clean disciplinary record with no history of sanctions or misconduct.
Preferred Experience
  • Prior experience in a mental health counseling role, particularly within telehealth settings, is highly desirable.
  • Familiarity with electronic health records (EHR) systems and teletherapy platforms.
  • Demonstrated experience in crisis intervention and support strategies.
Compensation and Benefits
  • Competitive annual salary ranging from $90,000 to $104,000, commensurate with experience and client caseload.
  • Comprehensive health insurance coverage, including dental and vision, to support your health and wellness.
  • Insurance coverage for therapists to mitigate personal liability risks.
  • A retirement savings plan with a company match to help secure your financial future.
  • Flexible work schedules allowing for a work-from-home lifestyle.
  • Unlimited referrals to help you quickly establish and expand your client base.
  • Minimal administrative paperwork, allowing counselors to focus more on client care.
  • Rapid onboarding process to facilitate immediate integration into our team, coupled with ongoing support for your career advancement.
Career Growth Opportunities

As a valuable member of SLI Community Mental Health Center, you will have access to extensive career development opportunities. Our organization fosters a culture of continuous learning and encourages participation in further training and certifications. Peer mentorship and leadership roles are available for those seeking to advance their careers in mental health counseling.

Why Join Our Team

Joining SLI Community Mental Health Center means being part of a nurturing and collaborative environment that prioritizes the well-being of both clients and staff. We celebrate diversity and inclusivity and are dedicated to creating a workplace where each counselor can thrive personally and professionally. If you are driven by the desire to help clients achieve their mental health goals, we invite you to be part of our mission.

Application Information

If you are a licensed mental health therapist inspired to make a significant difference in the lives of clients dealing with mental health challenges, we encourage you to apply today. Please submit your resume and a cover letter detailing your qualifications and passion for mental health counseling. We look forward to welcoming you to our committed and supportive team at SLI Community Mental Health Center.

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