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Remote Kroger Customer Service Jobs in Rochester, NY

HMG Careers

Remote Sales and Service Advisor

Piffard, NY · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Remote Kroger Customer Service information

See Rochester, NY salary details

$9

$18

$26

How much do remote kroger customer service jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for remote kroger customer service in Rochester, NY is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What is the difference between Remote Kroger Customer Service vs Remote Walmart Customer Service?

AspectRemote Kroger Customer ServiceRemote Walmart Customer Service
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-based with flexible hoursRemote, home-based with flexible hours
Employer & IndustryKroger, grocery retailWalmart, retail and e-commerce

Both roles involve providing customer support remotely, requiring similar credentials and work environments. The main difference lies in the employer and specific retail focus, with Kroger specializing in groceries and Walmart covering a broader retail spectrum. Candidates should consider their familiarity with each company's products and customer base when choosing between these roles.

What are the most commonly searched types of Kroger Customer Service jobs in Rochester, NY? The most popular types of Kroger Customer Service jobs in Rochester, NY are:
What job categories do people searching Remote Kroger Customer Service jobs in Rochester, NY look for? The top searched job categories for Remote Kroger Customer Service jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Remote Kroger Customer Service jobs? Cities near Rochester, NY with the most Remote Kroger Customer Service job openings:
Remote Kroger Customer Service jobs near you

Remote Customer Service Representative

Viajemos Solas pero en Grupo

Rochester, NY • Remote

$15.75 - $21.50/hr

Part-time

Re-posted yesterday

Job description

We are seeking motivated and customer-focused individuals to join our remote team as Customer Service Representatives. In this role, you will assist clients with inquiries, coordinate reservations and scheduling requests, provide support throughout the customer experience, and help ensure exceptional service standards are maintained.

The ideal candidate is organized, professional, detail-oriented, and enjoys helping others.

Responsibilities
  • Respond to customer inquiries via phone, email, chat, and online platforms
  • Provide accurate information regarding services, options, and availability
  • Assist with reservations, scheduling, and customer coordination
  • Maintain customer records and documentation
  • Follow up with customers regarding requests and appointments
  • Address concerns and escalate issues when appropriate
  • Deliver exceptional customer service and support
  • Participate in ongoing training and team meetings
Qualifications
  • Strong communication and interpersonal skills
  • Excellent customer service mindset
  • Ability to multitask and manage priorities effectively
  • Strong organizational and problem-solving skills
  • Comfortable using online systems, email, and web-based tools
  • Previous customer service, hospitality, administrative, or support experience is a plus
  • High school diploma or equivalent preferred
Benefits
  • Remote work environment
  • Flexible scheduling options
  • Ongoing training and development
  • Supportive team atmosphere
  • Opportunities for professional growth
  • Recognition and performance-based advancement opportunities
Ideal Candidate

You enjoy working with people, have strong attention to detail, communicate professionally, and take pride in providing excellent customer experiences from initial inquiry through completion of services.

Apply