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Kroger Customer Service Jobs (NOW HIRING)

Kroger Delivery

Customer Service Delivery Driver

Romulus, MI

$15.50 - $19.50/hr

Drive a company delivery vehicle showing safe, efficient driving behavior and following Kroger ... Excellent communication and customer service skills * Must have a good driving record * Ability to ...

Kroger Delivery

Customer Service Delivery Driver

Dallas, TX · On-site

$15.25 - $19.25/hr

Drive a company delivery vehicle showing safe, efficient driving behavior and following Kroger ... Excellent communication and customer service skills * Must annually pass a DOT regulated medical ...

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How much do kroger customer service jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for kroger customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is Kroger's starting pay?

Kroger customer service associates typically start at around $12 to $15 per hour, depending on location and experience. The company may also offer additional benefits such as employee discounts and flexible scheduling for entry-level roles.

What is a Kroger Customer Service job?

A Kroger Customer Service job involves assisting customers with inquiries, processing transactions, handling returns, and ensuring a positive shopping experience. Employees in this role may work at the customer service desk or as cashiers, resolving issues and providing information about store policies, promotions, and loyalty programs. Strong communication and problem-solving skills are essential to ensure customer satisfaction.

How hard is it to get hired at Kroger?

Getting hired for a Kroger customer service position typically involves submitting an online application, passing a background check, and completing an interview. The hiring process can vary in length but generally requires demonstrating good communication skills and a customer-focused attitude. Prior retail or customer service experience can improve chances of being hired.

What position in Kroger gets paid the most?

In Kroger, store managers and department heads typically earn the highest salaries among customer service-related roles. These positions require leadership skills, experience, and often involve overseeing store operations or specific departments. Compensation varies based on location, experience, and store size.

What are the typical daily responsibilities of a Kroger Customer Service representative?

As a Kroger Customer Service representative, your day-to-day duties generally include assisting customers with questions or concerns, processing transactions at the register, and helping to resolve product or service issues. You may also be responsible for handling returns, restocking shelves, and maintaining the cleanliness and organization of your work area. Customer Service representatives often collaborate with other store associates and management to ensure a smooth shopping experience for all customers. This hands-on role provides valuable exposure to various aspects of retail operations, which can be helpful if you're seeking opportunities to advance within the company.

What are the key skills and qualifications needed to thrive in the Kroger Customer Service position, and why are they important?

To thrive as a Kroger Customer Service representative, you need excellent communication skills, a basic understanding of retail operations, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems and store inventory software is typically expected. Strong problem-solving abilities, patience, and a friendly demeanor help you exceed customer expectations and work well with team members. These competencies are vital for ensuring positive shopping experiences, quickly resolving issues, and contributing to the store’s overall success.

How much does Kroger pay a courtesy clerk?

Kroger typically pays courtesy clerks around the federal minimum wage or slightly above, which varies by location but generally ranges from $10 to $15 per hour. Pay rates may increase with experience or additional responsibilities, and some stores offer benefits for part-time employees.
More about Kroger Customer Service jobs
What cities are hiring for Kroger Customer Service jobs? Cities with the most Kroger Customer Service job openings:
What are the most commonly searched types of Kroger Customer Service jobs? The most popular types of Kroger Customer Service jobs are:
What states have the most Kroger Customer Service jobs? States with the most job openings for Kroger Customer Service jobs include:
What job categories do people searching Kroger Customer Service jobs look for? The top searched job categories for Kroger Customer Service jobs are:
Kroger Customer Service jobs near you
Infographic showing various Kroger Customer Service job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Delivery Driver

Kroger Delivery

Romulus, MI

$15.50 - $19.50/hr

Full-time

Medical, Dental, Vision, PTO

Posted 18 days ago

Job description

Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and following Kroger's driving standards. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family! 

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

  • A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
  • Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
  • Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
  • Valuable associate discounts on purchases, including food, travel, technology and so much more.
  • Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
  • Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page! 
  • Valid driver's license
  • Must have Chauffer License
  • Excellent communication and customer service skills
  • Must have a good driving record
  • Ability to operate a delivery van and handheld tablet device
  • Must be able to lift up to 50 lbs. with or without reasonable accommodation
  • Must be at least 21 years old
  • Must annually pass a DOT regulated medical exam
We continuously accept applications for roles like the one posted. Our team regularly reviews submissions and will contact applicants should a position become available that aligns with the applicant's qualifications and our organizational priorities.
  • Provide excellent customer service while delivering orders to the customer
  • Act as a brand ambassador when discussing Kroger's Seamless Experience and delivery process with customers
  • Ensure a high degree of professionalism and personal presentation when interacting with customers
  • Drive a company vehicle safely and in accordance to Kroger's driving standards
  • Ensure customer orders are delivered on time and in good condition, resolving any issues that may occur
  • Maintain customer communication while in route to inform them of any issues or changes to their delivery in adherence with Kroger delivery standards
  • Control and maintain an accurate record of customer deliveries
  • Assist fellow drivers that may encounter difficulties while out delivering
  • Ensure that goods are kept within the correct temperature guidelines; monitor and record temperatures to follow food health and safety regulations
  • Handle product safely and in accordance with food safety guidelines; record any serious breakages or contamination issues and report to supervisor
  • Complete pre-inspections check of company vehicle before use and report any defects to supervisor
  • Operate company provided technology devices for mapping and customer interaction
  • Must be able to perform the essential job functions of this position with or without reasonable accommodation

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