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Ez Pass Customer Service Jobs (NOW HIRING)

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Field Service Technician

Bethpage, NY · On-site

$29 - $38/hr

Our client will provide a company vehicle with an EZ Pass. Any travel expenditures outside our ... Advise customers on potential upgrades or new parts. * Ensure company vehicles and tools are ...

Qik n EZ

Customer Service Representative

Springfield, IL · On-site

$16 - $16.50/hr

Join the Q Crew at Qik n' EZ -- a fast-paced, team-oriented workplace where dependable employees ... What You'll Do: * Provide friendly, fast customer service. * Operate the register and process ...

Qik n EZ

Customer Service Representative

Pana, IL · On-site

$16 - $16.50/hr

Join the Q Crew at Qik n' EZ -- a fast-paced, team-oriented workplace where dependable employees ... What You'll Do: * Provide friendly, fast customer service. * Operate the register and process ...

EZ Stop

EZ STOP STORE TEAM MEMBER

Newport, TN · On-site

EZ Stop Store Job Opportunity EZ Stop stores are family-owned, community-centered convenience ... If you are committed to customer service, have excellent communication skills, and enjoy working in ...

Qik n EZ

Customer Service Representative

Springfield, IL · On-site

$16 - $16.50/hr

Join the Q Crew at Qik n' EZ -- a fast-paced, team-oriented workplace where dependable employees ... What You'll Do: * Provide friendly, fast customer service. * Operate the register and process ...

Qik n EZ

Customer Service Representative

Normal, IL · On-site

$16 - $16.50/hr

Join the Q Crew at Qik n' EZ -- a fast-paced, team-oriented workplace where dependable employees ... What You'll Do: * Provide friendly, fast customer service. * Operate the register and process ...

Qik n EZ

Customer Service Representative

Jacksonville, IL · On-site

$16 - $16.50/hr

Join the Q Crew at Qik n' EZ -- a fast-paced, team-oriented workplace where dependable employees ... What You'll Do: * Provide friendly, fast customer service. * Operate the register and process ...

Qik n EZ

Customer Service Representative

Springfield, IL · On-site

$16 - $16.50/hr

Join the Q Crew at Qik n' EZ -- a fast-paced, team-oriented workplace where dependable employees ... What You'll Do: * Provide friendly, fast customer service. * Operate the register and process ...

Qik n EZ

Customer Service Representative

Springfield, IL · On-site

$16 - $16.50/hr

Join the Q Crew at Qik n' EZ -- a fast-paced, team-oriented workplace where dependable employees ... What You'll Do: * Provide friendly, fast customer service. * Operate the register and process ...

EZ Stop

EZ Stop Store Team Member

Sevierville, TN

$14/hr

Up to $14-00/hour It's easy to have nice people who provide good customer service in East Tennessee ... EZ Stop stores are family-owned, community-centered convenience stores located throughout the ...

EZ Stop

EZ Stop Store Team Member

Maryville, TN · On-site

$14/hr

Up to $14-00/hour It's easy to have nice people who provide good customer service in East Tennessee ... EZ Stop stores are family-owned, community-centered convenience stores located throughout the ...

EZ Stop

EZ Stop Store Team Member

Knoxville, TN · On-site

$14/hr

Up to $14-00/hour It's easy to have nice people who provide good customer service in East Tennessee ... EZ Stop stores are family-owned, community-centered convenience stores located throughout the ...

EZ Stop

EZ Stop Store Team Member

Maryville, TN · On-site

$14/hr

Up to $14-00/hour It's easy to have nice people who provide good customer service in East Tennessee ... EZ Stop stores are family-owned, community-centered convenience stores located throughout the ...

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Ez Pass Customer Service information

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How much do ez pass customer service jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for ez pass customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does an EZ Pass Customer Service representative do?

An EZ Pass Customer Service representative assists customers with issues related to their EZ Pass accounts, such as account setup, billing inquiries, payment processing, and resolving transponder problems. They answer questions about toll charges, account balances, and violations, and provide guidance on how to manage and update account information. Representatives may also help customers dispute charges and ensure all account concerns are addressed efficiently.

What are the key skills and qualifications needed to thrive as an EZ Pass Customer Service representative?

To thrive as an EZ Pass Customer Service representative, you need strong communication skills, problem-solving abilities, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and EZ Pass account management portals is typically required. Patience, active listening, and professionalism are essential soft skills for effectively addressing customer inquiries and resolving issues. These skills and qualities ensure efficient service delivery, customer satisfaction, and the smooth operation of toll account systems.

What is the difference between Ez Pass Customer Service vs Toll Booth Attendant?

AspectEz Pass Customer ServiceToll Booth Attendant
Required CredentialsHigh school diploma; customer service skills; familiarity with electronic toll systemsHigh school diploma; basic math; ability to operate toll equipment
Work EnvironmentCall centers, offices, or remote support; primarily indoorToll plazas; outdoor; variable weather conditions
Employer & Industry UsageTransportation agencies, toll authoritiesHighway agencies, toll collection points
Common Search & ComparisonCustomer support roles in toll systemsManual toll collection jobs

Ez Pass Customer Service representatives handle inquiries related to electronic toll systems, account management, and technical support, often working indoors. Toll Booth Attendants physically collect tolls at highway toll plazas, working outdoors in various weather conditions. Both roles support toll collection but differ in environment, credentials, and daily tasks.

What are some common challenges faced by EZ Pass Customer Service representatives, and how can they be effectively managed?

Ez Pass Customer Service representatives often handle a high volume of calls and inquiries, especially during peak travel seasons or when system updates occur. Common challenges include resolving billing disputes, assisting customers with account management, and explaining toll policies clearly. To manage these challenges effectively, representatives rely on thorough training, up-to-date knowledge of policies, and strong communication skills. Team collaboration and support from supervisors also play a key role in problem-solving and ensuring customer satisfaction.
More about Ez Pass Customer Service jobs
What cities are hiring for Ez Pass Customer Service jobs? Cities with the most Ez Pass Customer Service job openings:
What states have the most Ez Pass Customer Service jobs? States with the most job openings for Ez Pass Customer Service jobs include:
What job categories do people searching Ez Pass Customer Service jobs look for? The top searched job categories for Ez Pass Customer Service jobs are:
Ez Pass Customer Service jobs near you
Infographic showing various Ez Pass Customer Service job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Service Technician / Appliance Repair - Manhattan NY Area

SEBCO

New York, NY • On-site

$19 - $27/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago

Job description

Description:

What does a great employer look like to you?


In today's world, working for a great company with great people is essential. For over 50 years, we’ve been that place, where great people come to work and stay until retirement.


Daily Responsibilities Include:

Service washers and dryers in common area apartment building laundry rooms and other locations. Drive a Company provided work vehicle to field locations with an EZ Pass and Gas Card.


Benefits:

  • Paid Vacation - PTO
  • Holiday Pay
  • Paid Personal Days
  • Paid Sick Days
  • 401k - Retirement Plan
  • Medical Insurance
  • Vision Insurance
  • Dental Insurance
  • Pet Insurance Discounts
  • Auto Insurance Discounts
  • Homeowners Insurance Discounts
  • Verizon Wireless 12% Discount
  • Factory training from Laundry Equipment manufacturers (Maytag Red Carpet, Speed Queen, Wascomat)
  • Gas Card
  • EZ Pass
  • Uniform and IPhone Provided
Requirements:

Job Requirements:

  • Proven field service experience (Appliance, Laundry or HVAC)
  • Ability to troubleshoot, test, repair and service technical equipment
  • Familiarity with IPhone and mobile applications
  • Strong customer service skills - must be customer friendly
  • Clean driving record