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Ez Pass Customer Service Jobs (NOW HIRING)

EZ Stop

EZ Stop Store Team Member

Knoxville, TN · On-site

$14/hr

Up to $14-00/hour It's easy to have nice people who provide good customer service in East Tennessee ... EZ Stop stores are family-owned, community-centered convenience stores located throughout the ...

EZ Stop

EZ Stop Shift Leader

Vonore, TN · On-site

$13 - $16/hr

EZ Stop stores are family-owned, community-centered convenience stores located throughout the ... Previous experience in retail or customer service, preferably in a supervisory role Strong ...

EZ Stop

EZ Stop Store Team Member

Mcdonald, TN · On-site

$14/hr

Up to $14-00/hour It's easy to have nice people who provide good customer service in East Tennessee ... EZ Stop stores are family-owned, community-centered convenience stores located throughout the ...

Kodiak Labor Solutions

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HVAC Account Executive

Chantilly, VA · On-site

$120K - $150K/yr

Collaborate with internal operations teams to deliver exceptional customer service * Consistently ... EZ Pass * 401(k) with Company Match * Medical, Dental, Vision, and Life Insurance * Paid Time Off ...

New

EZ Stop

EZ Stop Store Team Member

Seymour, TN · On-site

$14/hr

Up to $14-00/hour It's easy to have nice people who provide good customer service in East Tennessee ... EZ Stop stores are family-owned, community-centered convenience stores located throughout the ...

EZ Stop

EZ Stop Store Team Member

Seymour, TN · On-site

$14/hr

Up to $14-00/hour It's easy to have nice people who provide good customer service in East Tennessee ... EZ Stop stores are family-owned, community-centered convenience stores located throughout the ...

EZ Stop

EZ Stop Store Team Member

Sevierville, TN · On-site

$14/hr

Up to $14-00/hour It's easy to have nice people who provide good customer service in East Tennessee ... EZ Stop stores are family-owned, community-centered convenience stores located throughout the ...

EZ Stop

EZ Stop Store Team Member

Knoxville, TN · On-site

$14/hr

Up to $14-00/hour It's easy to have nice people who provide good customer service in East Tennessee ... EZ Stop stores are family-owned, community-centered convenience stores located throughout the ...

EZ Stop

EZ Stop Store Team Member

Seymour, TN · On-site

$14/hr

Up to $14-00/hour It's easy to have nice people who provide good customer service in East Tennessee ... EZ Stop stores are family-owned, community-centered convenience stores located throughout the ...

EZ Stop

EZ STOP STORE TEAM MEMBER

Alcoa, TN · On-site

Job Opportunity It's easy to have nice people who provide good customer service in East Tennessee ... EZ Stop stores are family-owned, community-centered convenience stores located throughout the ...

EZ Stop

EZ Stop Store Team Member

Maryville, TN · On-site

$14/hr

Up to $14-00/hour It's easy to have nice people who provide good customer service in East Tennessee ... EZ Stop stores are family-owned, community-centered convenience stores located throughout the ...

EZ Stop

EZ Stop Store Team Member

Corryton, TN · On-site

$14/hr

Up to $14-00/hour It's easy to have nice people who provide good customer service in East Tennessee ... EZ Stop stores are family-owned, community-centered convenience stores located throughout the ...

EZ Stop

EZ Stop Store Team Member

Maryville, TN · On-site

$14/hr

Up to $14-00/hour It's easy to have nice people who provide good customer service in East Tennessee ... EZ Stop stores are family-owned, community-centered convenience stores located throughout the ...

EZ Stop

EZ Stop Store Team Member

Knoxville, TN · On-site

$14/hr

Up to $14-00/hour It's easy to have nice people who provide good customer service in East Tennessee ... EZ Stop stores are family-owned, community-centered convenience stores located throughout the ...

EZ Stop

EZ Stop Store Team Member

Vonore, TN · On-site

$14/hr

Up to $14-00/hour It's easy to have nice people who provide good customer service in East Tennessee ... EZ Stop stores are family-owned, community-centered convenience stores located throughout the ...

EZ Stop

EZ Stop Store Team Member

Newport, TN · On-site

$14/hr

Up to $14-00/hour It's easy to have nice people who provide good customer service in East Tennessee ... EZ Stop stores are family-owned, community-centered convenience stores located throughout the ...

EZ Stop

EZ Stop Shift Leader

Mcdonald, TN · On-site

Qualifications & Experience: • Previous experience in retail or customer service, preferably in a supervisory role • Strong leadership and team management skills • Excellent communication and ...

EZ Stop

EZ Stop Store Team Member

Corryton, TN · On-site

$14/hr

Up to $14-00/hour It's easy to have nice people who provide good customer service in East Tennessee ... EZ Stop stores are family-owned, community-centered convenience stores located throughout the ...

EZ Stop

EZ Stop Store Team Member

Lenoir City, TN · On-site

$14/hr

Up to $14-00/hour It's easy to have nice people who provide good customer service in East Tennessee ... EZ Stop stores are family-owned, community-centered convenience stores located throughout the ...

EZ Stop

EZ Stop Store Team Member

Maryville, TN

$14/hr

Up to $14-00/hour It's easy to have nice people who provide good customer service in East Tennessee ... EZ Stop stores are family-owned, community-centered convenience stores located throughout the ...

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Showing results 41-60

All JobsEz Pass Customer Service Jobs

Ez Pass Customer Service information

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$9

$18

$26

How much do ez pass customer service jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for ez pass customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does an EZ Pass Customer Service representative do?

An EZ Pass Customer Service representative assists customers with issues related to their EZ Pass accounts, such as account setup, billing inquiries, payment processing, and resolving transponder problems. They answer questions about toll charges, account balances, and violations, and provide guidance on how to manage and update account information. Representatives may also help customers dispute charges and ensure all account concerns are addressed efficiently.

What are the key skills and qualifications needed to thrive as an EZ Pass Customer Service representative?

To thrive as an EZ Pass Customer Service representative, you need strong communication skills, problem-solving abilities, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and EZ Pass account management portals is typically required. Patience, active listening, and professionalism are essential soft skills for effectively addressing customer inquiries and resolving issues. These skills and qualities ensure efficient service delivery, customer satisfaction, and the smooth operation of toll account systems.

What is the difference between Ez Pass Customer Service vs Toll Booth Attendant?

AspectEz Pass Customer ServiceToll Booth Attendant
Required CredentialsHigh school diploma; customer service skills; familiarity with electronic toll systemsHigh school diploma; basic math; ability to operate toll equipment
Work EnvironmentCall centers, offices, or remote support; primarily indoorToll plazas; outdoor; variable weather conditions
Employer & Industry UsageTransportation agencies, toll authoritiesHighway agencies, toll collection points
Common Search & ComparisonCustomer support roles in toll systemsManual toll collection jobs

Ez Pass Customer Service representatives handle inquiries related to electronic toll systems, account management, and technical support, often working indoors. Toll Booth Attendants physically collect tolls at highway toll plazas, working outdoors in various weather conditions. Both roles support toll collection but differ in environment, credentials, and daily tasks.

What are some common challenges faced by EZ Pass Customer Service representatives, and how can they be effectively managed?

Ez Pass Customer Service representatives often handle a high volume of calls and inquiries, especially during peak travel seasons or when system updates occur. Common challenges include resolving billing disputes, assisting customers with account management, and explaining toll policies clearly. To manage these challenges effectively, representatives rely on thorough training, up-to-date knowledge of policies, and strong communication skills. Team collaboration and support from supervisors also play a key role in problem-solving and ensuring customer satisfaction.
More about Ez Pass Customer Service jobs
What cities are hiring for Ez Pass Customer Service jobs? Cities with the most Ez Pass Customer Service job openings:
What states have the most Ez Pass Customer Service jobs? States with the most job openings for Ez Pass Customer Service jobs include:
What job categories do people searching Ez Pass Customer Service jobs look for? The top searched job categories for Ez Pass Customer Service jobs are:
Ez Pass Customer Service jobs near you
Infographic showing various Ez Pass Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

EZ Stop Store Team Member

EZ Stop

Knoxville, TN • On-site

$14/hr

Full-time

Medical, PTO

Re-posted 13 days ago

Job description

Pay Rate: Up to $14-00/hour

It's easy to have nice people who provide good customer service in East Tennessee when we employ great people right from the communities we serve.

We know that you have lots of options when it comes to where you work which is why we do our best to provide you with the best place to work in the market.

Come join us where we believe in nice!
Job Description

EZ Stop stores are family-owned, community-centered convenience stores located throughout the foothills of the Great Smoky Mountains. Our mission is to run community convenience stores made exceptional by fresh, local products and good, friendly people.

EZ Stop is seeking nice people to provide an exceptional customer experience in our stores. If you are committed to customer service, have excellent communication skills, and enjoy working in a fast-paced environment, then you would be a great fit for this role. Candidates with a desire to learn and grow their skillset will stand out.

Job Responsibilities:

  • Greet customers and provide a friendly, positive, and genuine shopping experience
  • Complete customer transactions efficiently and comply with all state regulations when selling restricted products such as alcohol and tobacco
  • Maintain cleanliness of the store, deli, bathrooms, and outdoor areas (i.e. dusting, mopping, emptying trash, cleaning, etc.)
  • Receive and replenish products throughout the store
  • Provide customer feedback to the store manager and deliver on our promise of Nice People. Good Stuff.

Qualifications & Experience: 

  • Ability to multitask in a fast-paced customer service environment
  • Ability to work well individually and as a member of a team
  • Excellent communication skills and customer service skills
  • Must be able to perform repeated physical behaviors such as standing, reaching, bending, and lifting up to 35 pounds
  • Ability to work various shifts and overtime as needed
  • Must be 16 years or older

Benefits:

       Competitive pay

       Employee discounts

       Opportunities for career advancement

       Comprehensive training programs

       Health and wellness benefits

       Paid time off

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