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Non Customer Facing Remote Jobs (NOW HIRING)

iStaff Pros

Remote Insurance Support Specialist

Orinda, CA · Remote

$19 - $22/hr

This is a part-time, fully remote opportunity ideal for someone with prior insurance or Farmers experience who prefers a non-customer-facing role. This position focuses on quoting, data entry, and ...

Displays2Go

Customer Solutions Representative

$20/hr

The ability to work without interruptions from household members, visitors, or other non-work ... Please Note This is a customer-facing remote position. Applicants must have a professional ...

Adobe

Senior Customer Facing Applied AI Engineer

San Jose, CA · On-site +1

$122K - $168K/yr

Work with customer-facing teams (Customer Success, Solutions, Forward Deployed) to: * Turn customer ... Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the ...

Adobe

Senior Customer Facing Applied AI Engineer

Seattle, WA · On-site +1

$118K - $163K/yr

Work with customer-facing teams (Customer Success, Solutions, Forward Deployed) to: * Turn customer ... Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the ...

Adobe

Lead Customer Facing Applied AI Engineer

San Francisco, CA · On-site +1

$120K - $159K/yr

Work with customer-facing teams (Customer Success, Solutions, Forward Deployed) to: * Turn customer ... Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the ...

Adobe

Lead Customer Facing Applied AI Engineer

Seattle, WA · On-site +1

$116K - $153K/yr

Work with customer-facing teams (Customer Success, Solutions, Forward Deployed) to: * Turn customer ... Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the ...

Adobe

Lead Customer Facing Applied AI Engineer

San Jose, CA · On-site +1

$120K - $158K/yr

Work with customer-facing teams (Customer Success, Solutions, Forward Deployed) to: * Turn customer ... Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the ...

Clear Demand

Director - Customer Success Operations

AR · Remote

Reduction in time CSMs spend on non-customer-facing operational tasks. Required Skills & Qualifications: * 5+ years of experience in CSM, CS Operations, or a closely related function within a SaaS or ...

Clear Demand

Director - Customer Success Operations

AR · Remote

Reduction in time CSMs spend on non-customer-facing operational tasks. Required Skills & Qualifications: * 5+ years of experience in CSM, CS Operations, or a closely related function within a SaaS or ...

Perun HR

Remote Customer Service Associate

$14.75 - $20.50/hr

Remote Customer Service Associate Topeka, Kansas, United States About the Job Who We Want: * You ... Minimum of one year of experience working in a customer facing role, preferably in customer service ...

Axelon

Remote Customer Service Representative

$20/hr

Job Title Pay Rate: $20 per hour Summary Work Mode: Remote Class Start - 09/28/2026 ... customer-facing role. * Active Property & Casualty Producers insurance license in home state plus ...

Axelon

Remote Customer Service Representative

$20/hr

Remote * Class Start - 09/28/2026 Responsibilities: * Manage inbound phone, email, and chat ... customer-facing role. * Active Property & Casualty Producers insurance license in home state plus ...

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Non Customer Facing Remote information

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How much do non customer facing remote jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for non customer facing remote in the United States is $18.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.91 per hour, depending on experience, location, and employer.

What are some common challenges faced in non customer facing remote roles, and how can they be addressed?

A key challenge in non-customer facing remote roles is maintaining effective communication and collaboration with team members, as there is less direct interaction compared to in-office settings. It can also be difficult to stay motivated and organized without regular supervision or immediate feedback. To address these challenges, it's important to establish clear communication channels, set regular check-ins or team meetings, and utilize project management tools to track progress. Prioritizing self-discipline and proactively seeking clarification when needed can also help remote employees thrive in these roles.

What is the difference between Non Customer Facing Remote vs Customer Service Representative?

AspectNon Customer Facing RemoteCustomer Service Representative
Work EnvironmentRemote, no direct customer interactionRemote or in-office, direct customer interaction
Required SkillsTechnical skills, data analysis, documentationCommunication, problem-solving, empathy
Common CertificationsNone specific, depending on industryCustomer service certifications often preferred
Industry UsageIT, finance, administrative rolesRetail, tech support, hospitality

Non Customer Facing Remote roles focus on tasks like data management and technical support without direct customer contact, while Customer Service Representatives handle customer inquiries and support. Both can be remote, but their skills and interactions differ significantly.

What are the key skills and qualifications needed to thrive in a non customer facing remote role, and why are they important?

To thrive in a non-customer-facing remote role, you typically need strong self-management skills, proficiency in your field (such as data entry, research, or software development), and relevant educational or experience-based qualifications. Familiarity with collaboration tools like Slack, project management systems such as Trello or Asana, and remote communication platforms is often essential. Excellent organizational skills, reliability, and proactive communication are standout soft skills in this context. These abilities ensure that tasks are completed efficiently and accurately, supporting team goals without direct supervision.

What is a non customer facing remote job?

Non customer facing remote jobs are positions that allow employees to work from home or another remote location without directly interacting with customers. These roles typically involve internal tasks such as data analysis, software development, content writing, accounting, or IT support. Employees in these jobs communicate mainly with coworkers or management rather than clients or the public, making them ideal for those who prefer behind-the-scenes work. The demand for such remote roles has increased with the rise of digital workplaces and flexible work arrangements.
More about Non Customer Facing Remote jobs
What cities are hiring for Non Customer Facing Remote jobs? Cities with the most Non Customer Facing Remote job openings:
What are the most commonly searched types of Non Customer Facing jobs? The most popular types of Non Customer Facing jobs are:
What states have the most Non Customer Facing Remote jobs? States with the most job openings for Non Customer Facing Remote jobs include:
What job categories do people searching Non Customer Facing Remote jobs look for? The top searched job categories for Non Customer Facing Remote jobs are:
Non Customer Facing Remote jobs near you
Infographic showing various Non Customer Facing Remote job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,234 per year, or $18.9 per hour.

Senior Project Manager (Customer Facing) - Remote

CentralSquare Technologies

Remote

Full-time

Life, PTO

Posted 25 days ago

Job description

What We're About
At CentralSquare, we don't just build software - we power public servants and uplift communities with Hero-Grade Technology. Every line of code, every feature we deliver helps heroes across North America protect, serve, and save lives. When you join us, you become part of a mission-driven team creating technology that makes communities safer and stronger.
Your Growth Matters. We believe heroes deserve opportunities to rise. That's why we invest in your career with mentorship, learning programs, and clear paths for advancement. If you're motivated, there's no limit to how far you can go.
Your Commitment Deserves Reward. We offer competitive compensation and a benefits package designed to support your life inside and outside of work-tuition reimbursement, parental leave, paid volunteer hours, and unlimited PTO. Plus, our flexible work environment gives you the freedom to balance your heroic work with personal well-being, whether you're in the office or remote.
Join us and help build the tools that power real-life heroes. Together, we make a difference.
The Opportunity
This role is responsible for the overall planning, directing, and coordination of project activities and resources for assigned projects regarding our Public Safety products. These projects may involve the implementation of a combination of software, hardware, and services within the organization. This role is responsible for the successful on-time completion of projects and for managing interactions between different internal departments, as well as clients and vendors. This role works with minimal supervision with latitude for independent judgment. Work performed in this role will directly impact the productivity and effectiveness of the project team and resulting in customer satisfaction. This role serves as the primary contact for our clients throughout their software implementation projects.
Job Duties Include:
  • Initiates, plans, executes, controls, and closes projects.

  • Assembles the project team, assigns individual responsibilities, identifies appropriate resources needed, and develops the schedule to ensure the timely completion of the project.

  • Coordinates and leads both internal and customer facing project status calls.

  • Subject-matter expert knowledge of the implementation process and contractual language.

  • Manages issues and risks on projects, escalating to management as needed.

  • Leads technical discussions between product and operations on process improvement for specific modules.

  • Drives and refines the process.

  • Works on the most challenging and large-scale projects with minimal supervision.

  • Assists other PMs on escalations when needed.

  • Leads large group meetings on process and product.

  • Displays good communication skills with a customer service focus.

  • Performs all other duties as assigned

Skills & Requirements
Requirements
  • 5+ years of experience in Project Management

  • B.A. or B.S. Degree with PMP and/or CSM certifications preferred

  • Advanced skills in project management and implementation processes and methodologies

  • Demonstrated leadership experience in managing complex teams and clients while mentoring and driving seamless collaboration

  • Proven track record contributing, creating, and implementing project management processes and methodologies

  • Advanced experience and proficiency in deploying, configuring, and/or managing various PM tools for the management of schedules, milestones, risks, issues, forecasts, and revenue

  • Must be able to comfortably and effectively present to audiences of various sizes

  • Must be able to manage a strategic portfolio including high revenue engagements with little to no supervision
  • Must be able to travel up to 25%

CJIS Clearance
A required part of the onboarding process for this role involves obtaining CJIS (Criminal Justice Information Services) clearance-a critical credential for safeguarding public safety data. At CentralSquare, we'll stand with you every step of the way to secure this clearance should you be selected for hire. As part of the process, a comprehensive background check will be conducted, and please note that U.S. citizenship or permanent residency is generally required to obtain CJIS clearance.
Qualifications

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