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Non Customer Facing Remote Jobs in Georgia (NOW HIRING)

Entrust Datacard

$25 - $28/hr

Serve as a liaison between customer and non-customer facing colleagues to ensure timely and ... Whether you're remote, hybrid, or on-site, we offer flexible options that fit your lifestyle.

S&S's Customer Information Systems

The Sr Implementation Consultant is customer-facing and plays a key role in effectively translating customer requirements into solution deliverables. This remote role welcomes candidates anywhere in ...

Scandit

Customer Success Engineer

Atlanta, GA · On-site +1

Use modern AI tooling (Claude Code, etc.) to accelerate customer-facing technical work Who You Are ... USA, East Coast (Remote). Ideally based in Boston or another East Coast city. You'll work US ...

ForgeFit

Remote Customer Service Specialist

Athens, GA · Remote

$16.50 - $21.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... facing role * Strong communication and problem-solving skills * Ability to stay organized and ...

ForgeFit

Remote Customer Service Specialist

Atlanta, GA · Remote

$16.25 - $21.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... facing role * Strong communication and problem-solving skills * Ability to stay organized and ...

ForgeFit

Remote Customer Service Specialist

Atlanta, GA · Remote

$16.25 - $21.75/hr

Remote Customer Service Specialist At ForgeFit, we supply premium fitness equipment to gyms ... facing role Strong communication and problem-solving skills Ability to stay organized and manage ...

ForgeFit

Remote Customer Service Specialist

Atlanta, GA · Remote

$16.25 - $21.75/hr

Remote Customer Service Specialist At ForgeFit, we supply premium fitness equipment to gyms ... facing role Strong communication and problem-solving skills Ability to stay organized and manage ...

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Non Customer Facing Remote information

What is a non customer facing remote job?

Non customer facing remote jobs are positions that allow employees to work from home or another remote location without directly interacting with customers. These roles typically involve internal tasks such as data analysis, software development, content writing, accounting, or IT support. Employees in these jobs communicate mainly with coworkers or management rather than clients or the public, making them ideal for those who prefer behind-the-scenes work. The demand for such remote roles has increased with the rise of digital workplaces and flexible work arrangements.

What are the key skills and qualifications needed to thrive in a non customer facing remote role, and why are they important?

To thrive in a non-customer-facing remote role, you typically need strong self-management skills, proficiency in your field (such as data entry, research, or software development), and relevant educational or experience-based qualifications. Familiarity with collaboration tools like Slack, project management systems such as Trello or Asana, and remote communication platforms is often essential. Excellent organizational skills, reliability, and proactive communication are standout soft skills in this context. These abilities ensure that tasks are completed efficiently and accurately, supporting team goals without direct supervision.

What are some common challenges faced in non customer facing remote roles, and how can they be addressed?

A key challenge in non-customer facing remote roles is maintaining effective communication and collaboration with team members, as there is less direct interaction compared to in-office settings. It can also be difficult to stay motivated and organized without regular supervision or immediate feedback. To address these challenges, it's important to establish clear communication channels, set regular check-ins or team meetings, and utilize project management tools to track progress. Prioritizing self-discipline and proactively seeking clarification when needed can also help remote employees thrive in these roles.

What is the difference between Non Customer Facing Remote vs Customer Service Representative?

AspectNon Customer Facing RemoteCustomer Service Representative
Work EnvironmentRemote, no direct customer interactionRemote or in-office, direct customer interaction
Required SkillsTechnical skills, data analysis, documentationCommunication, problem-solving, empathy
Common CertificationsNone specific, depending on industryCustomer service certifications often preferred
Industry UsageIT, finance, administrative rolesRetail, tech support, hospitality

Non Customer Facing Remote roles focus on tasks like data management and technical support without direct customer contact, while Customer Service Representatives handle customer inquiries and support. Both can be remote, but their skills and interactions differ significantly.

What are the most commonly searched types of Non Customer Facing jobs in Georgia?

The most popular types of Non Customer Facing jobs in Georgia are:

What are popular job titles related to Non Customer Facing Remote jobs in Georgia?

For Non Customer Facing Remote jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Non Customer Facing Remote jobs in Georgia look for?

The top searched job categories for Non Customer Facing Remote jobs in Georgia are:

What cities in Georgia are hiring for Non Customer Facing Remote jobs?

Cities in Georgia with the most Non Customer Facing Remote job openings:

Non Customer Facing Remote jobs near you
Infographic showing various Non Customer Facing Remote job openings in Georgia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Temporary Customer Data Specialist

Entrust Datacard

On-site, Remote

$25 - $28/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

Join us at Entrust

At Entrust, we're shaping the future of identity centric security solutions. From our comprehensive portfolio of solutions to our flexible, global workplace, we empower careers, foster collaboration, and build solutions that help keep the world moving safely.

Get to Know Us

Headquartered in Minnesota, Entrust is an industry leader in identity-centric security solutions, serving over 150 countries with cutting-edge, scalable technologies. But our secret weapon? Our people. It's the curiosity, dedication, and innovation that drive our success and help us anticipate the future.

Position Overview:

At Entrust, our strength is how we effectively deliver leading-edge products and solutions to our customers, and we're proud to set the standard for success in our industry. To support our growth, we're seeking a Customer Data Specialist within the Global Customer Operation's team. The Customer Data Specialist is responsible for the administration and tactical maintenance of data within the Oracle Trading Community Architecture (TCA) module. The position requires the use of independent judgment to manage all assigned projects, daily tasks, and interpret and apply Entrust business practices and systems. This individual is also responsible for providing Entrust's internal customers with a highly reliable experience and additional projects and responsibilities as assigned.

Responsibilities:

Customer Experience

  • Address opportunities for process and/or system improvements to enhance the customer experience

  • Serve as a liaison between customer and non-customer facing colleagues to ensure timely and appropriate transfer of information and response to inquiries

  • Accurately document inquiries and issues into proper databases

  • Collaborate with colleagues as needed to manage workload

  • Meet or exceed performance standards and metrics with a focus on quality, accuracy, timeliness, and effective communication

Installed Base (IB)

  • Manage and respond to all Installed Base requests sent to Customer Master including, but not limited to:

    • Moving serial numbers or instances to different partner or direct accounts

    • Updating bill to or ship to site locations for serial number or instances

    • Adding and updating preferred service technicians tied to their respective regions

    • Moving serial numbers or instances to different end user accounts

    • Inactivate and expire instances as requested by service, contracts, or marketing

    • Create instances for items not in the installed base due to system errors

    • Researching serial number information for service or contracts as requested

    • Create child instances for field upgraded products

    • Maintain integrity of the data that is entered into the Oracle Installed Base

    • Inactivate, merge, and maintain all information in the Installed Base on an ongoing basis using the established processes and approvals

    • Act as subject matter expert on Installed Base for departmental projects

    • Additional responsibilities as assigned by department manager

Qualifications:

Basic Qualifications

  • High School Diploma/GED and equivalent training, Associates Degree preferable

  • 2+ years of customer service experience

  • Experience in a service or manufacturing environment utilizing integrated business systems

  • Proficiency with Microsoft Office

  • Skilled in fast-paced, accurate data entry

  • Familiarity with Oracle EBS, specifically for trading community, order management, and installed base

  • Familiarity with Salesforce.com or another CRM system

Preferred Qualifications

  • Bachelor's degree in Business

  • Excellent verbal and written communication

  • Able to work independently and in a team environment, demonstrating professional demeanor in all work-related interactions

  • Self-motivated with the ability to execute multiple projects at once with high-quality output

  • Exhibits agility and flexibility to adjust to changing demands

  • Ability to engage and interact with various teams with impact and influence

  • Customer Service experience in a business-to-business environment

At Entrust, we don't just offer jobs - we offer career journeys. Here is what you can expect when you join our team:

  • Career Growth: Whether you're a budding developer or a seasoned expert, we're invested in your professional journey. With learning-forward initiatives and exciting challenges, your growth is our priority.

  • Flexibility: Life is all about balance. Whether you're remote, hybrid, or on-site, we offer flexible options that fit your lifestyle.

  • Collaboration: Here, your voice matters. Our teams thrive on sharing ideas, brainstorming solutions, and working together to build a better tomorrow.

We believe in securing identities-but it doesn't stop there. At Entrust, we're passionate about valuing all identities. Our culture is built on diversity, inclusion, and respect. From unconscious bias training for our leaders to global affinity groups that connect colleagues across the globe, we're creating a community where everyone is encouraged to be themselves.

Ready to Make an Impact?

If you're excited by the prospect of innovating, growing your career, and collaborating in a dynamic environment, Entrust is the place for you. Join us in making a difference. Let's build a more secure world-together.

Apply today!

For more information, visit www.entrust.com. Follow us on, LinkedIn, Facebook, Instagram, and YouTube

Compensation Range:


The pay range for this position is $25.00 - $28.00 per hour (in the primary posting location). Actual compensation will be determined based on geographic location, education, skills and experience. In addition to your pay, Entrust offers eligible colleagues and their dependents comprehensive health and well-being programs which include medical, vision, dental, a generous 401(k) matching contribution, life and disability insurance, mental health coaching, virtual fitness programs, paid personal time off plus 12 paid holidays, parental leave and education reimbursement. Please speak with the recruiter for more details. Note: Benefit and Compensation programs are subject to eligibility requirements and other terms of the applicable plan or program. Entrust has the right to end, suspend or amend any of its plans at any time in whole or in part.

For US roles, or where applicable:

Entrust is an EEO/AA/Disabled/Veterans Employer

For Canadian roles, or where applicable:

Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities.

If you require an accommodation, contact accessibility@entrust.com.

Recruiter:

Marcina StewartMarcina.Stewart@entrust.com

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