Having recognized the advantages of remote work, including employee morale, productivity, reduced ... A data platform powering ingestion, streaming, integration, and analytics and a customer-facing AI ...
Having recognized the advantages of remote work, including employee morale, productivity, reduced ... A data platform powering ingestion, streaming, integration, and analytics and a customer-facing AI ...
Sr Customer Success Engineer - Bilingual French (Remote: Montreal)
Montreal, QC ยท Remote
CA$200K/yr
... facing technical roles such as Customer Success Engineering, Technical Account Management, Solutions Engineering, Consulting, Professional Services, or similar positions focused on data protection ...
Sr Customer Success Engineer - Bilingual French (Remote: Montreal)
Montreal, QC ยท Remote
CA$200K/yr
... facing technical roles such as Customer Success Engineering, Technical Account Management, Solutions Engineering, Consulting, Professional Services, or similar positions focused on data protection ...
Build customer-facing features end to end, from UI and interaction design through the supporting ... Remote-first culture * Opportunity to shape and scale a category-defining FinTech platform
Build customer-facing features end to end, from UI and interaction design through the supporting ... Remote-first culture * Opportunity to shape and scale a category-defining FinTech platform
TecsysIQ Data/AI Services Delivery Lead
Montreal, QC ยท On-site +1
Having recognized the advantages of remote work, such as improved employee morale, increased ... This is a customer-facing leadership role responsible for overseeing and scaling our TecsysIQ ...
TecsysIQ Data/AI Services Delivery Lead
Montreal, QC ยท On-site +1
Having recognized the advantages of remote work, such as improved employee morale, increased ... This is a customer-facing leadership role responsible for overseeing and scaling our TecsysIQ ...
IT Project Manager - 100% Remote
Montreal, QC ยท On-site +1
Comfortable working with technical and non-technical stakeholders. * Experience with project ... Experience managing client-facing projects. * Experience with software implementation or systems ...
IT Project Manager - 100% Remote
Montreal, QC ยท On-site +1
Comfortable working with technical and non-technical stakeholders. * Experience with project ... Experience managing client-facing projects. * Experience with software implementation or systems ...
... customer-facing applications. * Education: A Bachelor's or Master's degree in Computer Science ... Remote work and flexibility (supporting work-life balance) * RRSP contribution * Healthcare ...
Quick apply
... customer-facing applications. * Education: A Bachelor's or Master's degree in Computer Science ... Remote work and flexibility (supporting work-life balance) * RRSP contribution * Healthcare ...
Collaborate closely with product managers, developers, and AI specialists to deliver customer-facing capabilities with measurable impact. * Investigate and resolve complex production issues in non ...
Quick apply
Collaborate closely with product managers, developers, and AI specialists to deliver customer-facing capabilities with measurable impact. * Investigate and resolve complex production issues in non ...
Collaborate closely with product managers, developers, and AI specialists to deliver customer-facing capabilities with measurable impact. * Investigate and resolve complex production issues in non ...
Collaborate closely with product managers, developers, and AI specialists to deliver customer-facing capabilities with measurable impact. * Investigate and resolve complex production issues in non ...
Technical Support Representative
Montreal, QC ยท Remote
CA$55K - CA$60K/yr
Enjoy a remote-first, flexible work environment that supports your well-being and balance. * Be ... customer-facing experience in customer service, technical support, or a related role * Bachelor ...
Technical Support Representative
Montreal, QC ยท Remote
CA$55K - CA$60K/yr
Enjoy a remote-first, flexible work environment that supports your well-being and balance. * Be ... customer-facing experience in customer service, technical support, or a related role * Bachelor ...
Experience making data trustworthy for customer-facing or revenue-critical use. Benefits ... Remote-first culture * Opportunity to shape and scale a category-defining FinTech platform
Experience making data trustworthy for customer-facing or revenue-critical use. Benefits ... Remote-first culture * Opportunity to shape and scale a category-defining FinTech platform
... customer facing roles to achieve and exceed goals, and elevate the knowledge and skills of our ... Remote, with a preference for alignment with Canada/US business hours. Priority will be given to ...
... customer facing roles to achieve and exceed goals, and elevate the knowledge and skills of our ... Remote, with a preference for alignment with Canada/US business hours. Priority will be given to ...
Enjoy a remote-first, flexible work environment that supports your well-being and balance. * Be ... Monday through Friday, 10:30 am - 7 pm EST Education and Experience: * 2+ years of customer-facing ...
Enjoy a remote-first, flexible work environment that supports your well-being and balance. * Be ... Monday through Friday, 10:30 am - 7 pm EST Education and Experience: * 2+ years of customer-facing ...
Field Service Technician II - Montreal, QC
Montreal, QC ยท On-site +1
... customer-facing service delivery Leica Biosystems, a Danaher operating company, offers a broad ... We recognize the benefits of flexible, remote working arrangements for eligible roles and are ...
Field Service Technician II - Montreal, QC
Montreal, QC ยท On-site +1
... customer-facing service delivery Leica Biosystems, a Danaher operating company, offers a broad ... We recognize the benefits of flexible, remote working arrangements for eligible roles and are ...
Senior GTM Talent Partner
Montreal, QC ยท Remote
Strong understanding of GTM talent markets, including revenue-generating and customer-facing roles ... remote
Quick apply
Senior GTM Talent Partner
Montreal, QC ยท Remote
Strong understanding of GTM talent markets, including revenue-generating and customer-facing roles ... remote
Senior GTM Talent Partner
Quebec, QC ยท Remote
Strong understanding of GTM talent markets, including revenue-generating and customer-facing roles ... remote
Quick apply
Senior GTM Talent Partner
Quebec, QC ยท Remote
Strong understanding of GTM talent markets, including revenue-generating and customer-facing roles ... remote
Inside Sales Account Manager, Eastern Canada
Montreal, QC ยท Remote
CA$75K - CA$90K/yr
This is an individual contributor, office based role, based in Laval, QC. Remote candidates will ... or a customer-facing role within the technology industry. Valued but not required skills or ...
Inside Sales Account Manager, Eastern Canada
Montreal, QC ยท Remote
CA$75K - CA$90K/yr
This is an individual contributor, office based role, based in Laval, QC. Remote candidates will ... or a customer-facing role within the technology industry. Valued but not required skills or ...
Bilingual Customer Service Representative
Montreal, QC ยท On-site +1
CA$23.32/hr
Remote, QC Salary: $23.32/hr Reporting to: Team Leader Start date: November 9, 2026 The Opportunity ... Enjoying helping others is a non-negotiable requirement. * Can easily communicate both by phone and ...
Bilingual Customer Service Representative
Montreal, QC ยท On-site +1
CA$23.32/hr
Remote, QC Salary: $23.32/hr Reporting to: Team Leader Start date: November 9, 2026 The Opportunity ... Enjoying helping others is a non-negotiable requirement. * Can easily communicate both by phone and ...
Bilingual Customer Service Representative
Montreal, QC ยท On-site +1
CA$23.32/hr
Remote, QC Salary: $23.32/hr Reporting to: Team Leader Start date: November 9, 2026 The Opportunity ... Enjoying helping others is a non-negotiable requirement. Can easily communicate both by phone and ...
Bilingual Customer Service Representative
Montreal, QC ยท On-site +1
CA$23.32/hr
Remote, QC Salary: $23.32/hr Reporting to: Team Leader Start date: November 9, 2026 The Opportunity ... Enjoying helping others is a non-negotiable requirement. Can easily communicate both by phone and ...
Customer Marketing Manager
Montreal, QC ยท Remote
This role is remote-based, ideally in EST or CST in the US or Canada. Who We Are DoiT is a global ... Other non-paid customer channels, such as in-app messaging, customer newsletters, and webinars, as ...
Quick apply
Customer Marketing Manager
Montreal, QC ยท Remote
This role is remote-based, ideally in EST or CST in the US or Canada. Who We Are DoiT is a global ... Other non-paid customer channels, such as in-app messaging, customer newsletters, and webinars, as ...
Solution Line Manager, Create
Montreal, QC ยท On-site +1
Facilitate effective collaboration between technical and non-technical teams * Provide clear ... Strong customer-facing experience with the ability to identify business needs and translate them ...
Solution Line Manager, Create
Montreal, QC ยท On-site +1
Facilitate effective collaboration between technical and non-technical teams * Provide clear ... Strong customer-facing experience with the ability to identify business needs and translate them ...
Non Customer Facing Remote information
What is a non customer facing remote job?
What are the key skills and qualifications needed to thrive in a non customer facing remote role, and why are they important?
What are some common challenges faced in non customer facing remote roles, and how can they be addressed?
What is the difference between Non Customer Facing Remote vs Customer Service Representative?
| Aspect | Non Customer Facing Remote | Customer Service Representative |
|---|---|---|
| Work Environment | Remote, no direct customer interaction | Remote or in-office, direct customer interaction |
| Required Skills | Technical skills, data analysis, documentation | Communication, problem-solving, empathy |
| Common Certifications | None specific, depending on industry | Customer service certifications often preferred |
| Industry Usage | IT, finance, administrative roles | Retail, tech support, hospitality |
Non Customer Facing Remote roles focus on tasks like data management and technical support without direct customer contact, while Customer Service Representatives handle customer inquiries and support. Both can be remote, but their skills and interactions differ significantly.
What job categories do people searching Non Customer Facing Remote jobs in Quebec look for?
The top searched job categories for Non Customer Facing Remote jobs in Quebec are:

Full-time
Re-posted 20 days ago
Key responsibilities
Define and execute the product strategy and roadmap across data and AI platform domains
Own data platform capabilities including ingestion, streaming, transformation, integration, and analytics
Own the vision and delivery of a customer-facing AI platform, including assistants, workflows, and intelligent tools
Job description
Having recognized the advantages of remote work, including employee morale, productivity, reduced commuting on employee wellbeing and the environment, we are proud to be a digital-first company. The technologies and programs in which we invested have provided a fantastic foundation to this end. Our digital-first work environment, together with our conveniently located offices and collaborative workspaces, provide our team with the freedom and flexibility to work in the way that makes our employees most productive.
About usTecsys is a fast-growing innovator offering supply chain solutions to industry leading healthcare systems, hospitals, and pharmacy businesses to distributors, retailers, and 3PLs. We work with industry leaders to transform their supply chains through technology. If you thrive on tackling interesting challenges with continuous learning opportunities, then Tescys could be a good fit for you!
About the RoleWe are looking for a Product Manager, Data Platform & AI Platform to define the strategy and drive delivery of next-generation data, analytics, and AI capabilities. This role sits at the intersection of platform engineering, customer-centric product management, and applied AI innovation, spanning two key domains: A data platform powering ingestion, streaming, integration, and analytics and a customer-facing AI platform enabling intelligent tools, workflows, and AI-assisted experiences. You'll own the vision, roadmap, and execution across both areas, working hands-on with engineering teams while shaping the future of AI-driven user experiences for our customers.
Responsibilities- Define and execute the product strategy and roadmap across data and AI platform domains
- Own data platform capabilities including ingestion, streaming, transformation, integration, and analytics
- Lead product direction for data quality, governance, security, observability, and scalability
- Partner with engineering, architecture, and cross-functional teams to translate business needs into technical solutions
- Own the vision and delivery of a customer-facing AI platform, including assistants, workflows, and intelligent tools
- Translate customer needs into intuitive, scalable, and impactful AI-driven product experiences
- Drive adoption of AI capabilities by gathering feedback, measuring usage, and iterating based on outcomes
- Manage and prioritize product backlogs, write user stories, and support Agile delivery processes
- Conduct market research and competitive analysis to inform product direction
- Define success metrics and KPIs to guide decision-making and measure impact
- Contribute to go-to-market planning and communicate product vision to stakeholders
- Balance short-term delivery goals with long-term strategic platform investments
Requirements
Qualificationsย- 3+ years of experience in product management or a similar role within a technical software environment
- Strong understanding of data platforms (pipelines, streaming, integration, modeling, governance, and analytics)
- Experience with modern cloud data ecosystems (Databricks and AWS preferred)
- Familiarity with AI/ML product concepts, especially customer-facing applications like copilots or intelligent workflows
- Proven ability to translate customer needs into product requirements, roadmaps, and deliverables
- Hands-on experience managing backlogs and working closely with engineering teams in Agile environments
- Strong communication, stakeholder management, and collaboration skills
- Analytical mindset with strong problem-solving capabilities
- Track record of delivering products or features end-to-end
We understand that experience comes in many forms and that careers are not always linear. If you don't meet every requirement in this posting, we still encourage you to apply.
At Tecsys, we are committed to fostering a diverse and inclusive workplace where all employees feel valued, respected, and empowered. We believe that diversity drives innovation and strengthens our ability to deliver exceptional solutions. We welcome and encourage applicants from all backgrounds, experiences, and perspectives to join our team.
Tecsys is an equal opportunity employer. Accommodation is available for applicants selected for an interview.
NB: if you are applying to this position, you must be a Canadian Citizen or a Permanent Resident of Canada,ย OR, have a valid Canadian work permit.
***
A Note on Our Hiring Process:ย We do not use AI to automatically screen or reject candidates. However, we do use specific screening questions to prioritize the most relevant applications for human review.
At Tecsys, we welcome the thoughtful use of AI tools to help you prepare your application, for example, to improve clarity, organize your resume, or practice interview responses. However, we ask that all information you provide reflects your real experience, and that any assessments or written submissions represent your own work and thinking.
During interviews, we expect candidates to engage without the use of AI tools, scripts, or real-time assistance. Authentic, direct conversation helps us get to know how you think, collaborate, and communicate. AI can support your preparation, but it shouldn't speak or act on your behalf. We genuinely want to meetย you.
#LI-TECSYS