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Non Customer Facing Remote Jobs in Quebec (NOW HIRING)

Account Executive

Quebec, QC ยท On-site +1

You are welcome to work in our office, hybrid or remote * Internal job title: Account Executive ... Bachelor's Degree in any similar field * 3-5 years of experience in customer facing, sales or ...

... client-facing workshops and translate technical integration concepts for technical and non ... Fully remote and occasional on-site arrangements possible depending on mandates. * Group benefits ...

Specialist, CRM

Montreal, QC ยท On-site +1

Company Description VOSKER is a North American leader in remote area surveillance. Every day, we're ... A dynamic, non-routine daily life every day is different, and that's what makes it exciting! * A ...

... remote work. Responsibilities The successful candidate will contribute across the full product ... and customer-facing teams. About Rambus Rambus is a global company that makes industry-leading ...

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Non Customer Facing Remote information

What are some common challenges faced in non customer facing remote roles, and how can they be addressed?

A key challenge in non-customer facing remote roles is maintaining effective communication and collaboration with team members, as there is less direct interaction compared to in-office settings. It can also be difficult to stay motivated and organized without regular supervision or immediate feedback. To address these challenges, it's important to establish clear communication channels, set regular check-ins or team meetings, and utilize project management tools to track progress. Prioritizing self-discipline and proactively seeking clarification when needed can also help remote employees thrive in these roles.

What is the difference between Non Customer Facing Remote vs Customer Service Representative?

AspectNon Customer Facing RemoteCustomer Service Representative
Work EnvironmentRemote, no direct customer interactionRemote or in-office, direct customer interaction
Required SkillsTechnical skills, data analysis, documentationCommunication, problem-solving, empathy
Common CertificationsNone specific, depending on industryCustomer service certifications often preferred
Industry UsageIT, finance, administrative rolesRetail, tech support, hospitality

Non Customer Facing Remote roles focus on tasks like data management and technical support without direct customer contact, while Customer Service Representatives handle customer inquiries and support. Both can be remote, but their skills and interactions differ significantly.

What are the key skills and qualifications needed to thrive in a non customer facing remote role, and why are they important?

To thrive in a non-customer-facing remote role, you typically need strong self-management skills, proficiency in your field (such as data entry, research, or software development), and relevant educational or experience-based qualifications. Familiarity with collaboration tools like Slack, project management systems such as Trello or Asana, and remote communication platforms is often essential. Excellent organizational skills, reliability, and proactive communication are standout soft skills in this context. These abilities ensure that tasks are completed efficiently and accurately, supporting team goals without direct supervision.

What is a non customer facing remote job?

Non customer facing remote jobs are positions that allow employees to work from home or another remote location without directly interacting with customers. These roles typically involve internal tasks such as data analysis, software development, content writing, accounting, or IT support. Employees in these jobs communicate mainly with coworkers or management rather than clients or the public, making them ideal for those who prefer behind-the-scenes work. The demand for such remote roles has increased with the rise of digital workplaces and flexible work arrangements.

What are popular job titles related to Non Customer Facing Remote jobs in Quebec?

For Non Customer Facing Remote jobs in Quebec, the most frequently searched job titles are:

What job categories do people searching Non Customer Facing Remote jobs in Quebec look for?

The top searched job categories for Non Customer Facing Remote jobs in Quebec are:

Infographic showing various Non Customer Facing Remote job openings in Quebec as of August 2026, with employment types broken down into 80% Full Time, 17% Part Time, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.

Product Manager (Data Platform & AI Platform)

Tecsys Inc.

Montreal, QC โ€ข On-site, Remote

Full-time

Re-posted 26 days ago


Job description

Having recognized the advantages of remote work, including employee morale, productivity, reduced commuting on employee wellbeing and the environment, we are proud to be a digital-first company. The technologies and programs in which we invested have provided a fantastic foundation to this end. Our digital-first work environment, together with our conveniently located offices and collaborative workspaces, provide our team with the freedom and flexibility to work in the way that makes our employees most productive.

About us

Tecsys is a fast-growing innovator offering supply chain solutions to industry leading healthcare systems, hospitals, and pharmacy businesses to distributors, retailers, and 3PLs. We work with industry leaders to transform their supply chains through technology. If you thrive on tackling interesting challenges with continuous learning opportunities, then Tescys could be a good fit for you!

About the Role

We are looking for a Product Manager, Data Platform & AI Platform to define the strategy and drive delivery of next-generation data, analytics, and AI capabilities. This role sits at the intersection of platform engineering, customer-centric product management, and applied AI innovation, spanning two key domains: A data platform powering ingestion, streaming, integration, and analytics and a customer-facing AI platform enabling intelligent tools, workflows, and AI-assisted experiences. You'll own the vision, roadmap, and execution across both areas, working hands-on with engineering teams while shaping the future of AI-driven user experiences for our customers.

Responsibilities
  • Define and execute the product strategy and roadmap across data and AI platform domains
  • Own data platform capabilities including ingestion, streaming, transformation, integration, and analytics
  • Lead product direction for data quality, governance, security, observability, and scalability
  • Partner with engineering, architecture, and cross-functional teams to translate business needs into technical solutions
  • Own the vision and delivery of a customer-facing AI platform, including assistants, workflows, and intelligent tools
  • Translate customer needs into intuitive, scalable, and impactful AI-driven product experiences
  • Drive adoption of AI capabilities by gathering feedback, measuring usage, and iterating based on outcomes
  • Manage and prioritize product backlogs, write user stories, and support Agile delivery processes
  • Conduct market research and competitive analysis to inform product direction
  • Define success metrics and KPIs to guide decision-making and measure impact
  • Contribute to go-to-market planning and communicate product vision to stakeholders
  • Balance short-term delivery goals with long-term strategic platform investments

Requirements

Qualificationsย 
  • 3+ years of experience in product management or a similar role within a technical software environment
  • Strong understanding of data platforms (pipelines, streaming, integration, modeling, governance, and analytics)
  • Experience with modern cloud data ecosystems (Databricks and AWS preferred)
  • Familiarity with AI/ML product concepts, especially customer-facing applications like copilots or intelligent workflows
  • Proven ability to translate customer needs into product requirements, roadmaps, and deliverables
  • Hands-on experience managing backlogs and working closely with engineering teams in Agile environments
  • Strong communication, stakeholder management, and collaboration skills
  • Analytical mindset with strong problem-solving capabilities
  • Track record of delivering products or features end-to-end

We understand that experience comes in many forms and that careers are not always linear. If you don't meet every requirement in this posting, we still encourage you to apply.

At Tecsys, we are committed to fostering a diverse and inclusive workplace where all employees feel valued, respected, and empowered. We believe that diversity drives innovation and strengthens our ability to deliver exceptional solutions. We welcome and encourage applicants from all backgrounds, experiences, and perspectives to join our team.

Tecsys is an equal opportunity employer. Accommodation is available for applicants selected for an interview.

NB: if you are applying to this position, you must be a Canadian Citizen or a Permanent Resident of Canada,ย OR, have a valid Canadian work permit.

***

A Note on Our Hiring Process:ย We do not use AI to automatically screen or reject candidates. However, we do use specific screening questions to prioritize the most relevant applications for human review.
At Tecsys, we welcome the thoughtful use of AI tools to help you prepare your application, for example, to improve clarity, organize your resume, or practice interview responses. However, we ask that all information you provide reflects your real experience, and that any assessments or written submissions represent your own work and thinking.

During interviews, we expect candidates to engage without the use of AI tools, scripts, or real-time assistance. Authentic, direct conversation helps us get to know how you think, collaborate, and communicate. AI can support your preparation, but it shouldn't speak or act on your behalf. We genuinely want to meetย you.

#LI-TECSYS