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Non Client Facing Jobs (NOW HIRING)

Non-US candidates are welcome to apply. About Us We're TNT Growth - a performance-driven agency ... Role Overview You are the primary client-facing owner for a portfolio of direct mail accounts. You ...

This is open to training the right individual who is coming from Operations in Financial services non-client facing who wants a client facing position. You'll have the opportunity to work supporting ...

This is open to training the right individual who is coming from Operations in Financial services non-client facing who wants a client facing position. You'll have the opportunity to work supporting ...

This is open to training the right individual who is coming from Operations in Financial services non-client facing who wants a client facing position. You'll have the opportunity to work supporting ...

Client Strategist

New York, NY · On-site

$60K - $75K/yr

This is an internal non-client facing role which relies on highly proficient Excel skills to extract and manipulate data to inform strategy combined with the ability to build effective partnerships ...

Financial Planner

Owings Mills, MD · Hybrid

$72K - $97K/yr

Role Summary This is a great non client facing role that will work with business partners in Legal and Compliance, Oversight, Brokerage Operations, Multi-Asset and Product Management to provide ...

Coaches are compensated for all hours spent in the studio, including non-client-facing time, and we offer fixed working schedules within our operating hours: Hours of Operation: * Monday to Friday: 6 ...

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Non Client Facing information

What types of projects or tasks are typically handled in non-client facing roles?

Non client facing roles typically focus on supporting the business through internal projects such as process improvement, data analysis, reporting, documentation, and operational support. You may work on tasks like monitoring workflow efficiency, managing databases, generating internal reports, or collaborating with cross-functional teams to resolve issues. These roles are essential for ensuring that the organization operates smoothly and meets its objectives behind the scenes. Expect to interact frequently with other departments, but rarely with external clients. This environment can offer opportunities to specialize and advance within your area of expertise.

What jobs don't require you to talk to customers?

Non client facing jobs include roles such as data entry, software development, graphic design, accounting, and warehouse work. These positions typically involve minimal or no direct interaction with customers and often focus on individual tasks or behind-the-scenes work. Skills like computer proficiency and attention to detail are common requirements for these roles.

What jobs don't have customers?

Non client facing jobs are roles that do not involve direct interaction with customers or the public, such as data analysts, software developers, and administrative assistants. These positions typically focus on behind-the-scenes work, often requiring technical skills, computer use, and independent tasks, with little to no customer contact.

What are non-client facing roles?

Non-client facing roles are jobs where employees do not interact directly with clients or customers. These positions often involve tasks such as data analysis, administrative work, or behind-the-scenes support, and may require skills in communication, organization, or technical tools. They are common in various industries and typically focus on internal operations rather than external customer service.

What does non-client facing mean?

A non-client facing job involves tasks that do not require direct interaction with clients or customers. Employees in such roles typically focus on internal work, such as data analysis, administrative tasks, or support functions, often working behind the scenes or in team environments.

What is a Non Client Facing job?

A Non Client Facing job is a role that does not involve direct interaction with customers or clients. These positions typically focus on internal operations, such as data analysis, software development, accounting, or administrative support. Employees in these roles contribute to the company's success by ensuring smooth processes, maintaining systems, or providing essential services behind the scenes. While they may collaborate with internal teams, their responsibilities do not require direct client communication.

What are the key skills and qualifications needed to thrive in the Non Client Facing position, and why are they important?

Excelling in a Non Client Facing role requires strong analytical abilities, attention to detail, and proficiency in your specific field, which may include data analysis, operations, or technical support. Familiarity with relevant software tools—such as Microsoft Office Suite, project management platforms, or industry-specific systems—and certifications like Six Sigma or ITIL can be advantageous. Strong teamwork, time management, and communication skills help ensure efficient collaboration internally without direct client interaction. These skills are crucial for maintaining high productivity, supporting organizational goals, and ensuring smooth internal operations.

More about Non Client Facing jobs
What cities are hiring for Non Client Facing jobs? Cities with the most Non Client Facing job openings:
What are the most commonly searched types of Non Client Facing jobs? The most popular types of Non Client Facing jobs are:
What states have the most Non Client Facing jobs? States with the most job openings for Non Client Facing jobs include:
Infographic showing various Non Client Facing job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 11% Part Time, and 5% Contract. Highlights an 76% Physical, 2% Hybrid, and 22% Remote job distribution.

Client Facing Direct Mail Specialist

TNT Growth

Dallas, TX • On-site, Remote

$60K - $80K/yr

Contractor

Posted 10 days ago


Job description

Direct Mail Experience Is Required.
This role is 1099 for the first 90 days and then open to W2 conversion. Non-US candidates are welcome to apply.
About Us

We're TNT Growth - a performance-driven agency that helps leading companies acquire more leads and more customers. Our core focus is on Paid Search management, conversion rate optimization, and reporting & analytics. Our team is sharp, collaborative, and results-obsessed. If you thrive in fast-paced environments, want to grow quickly, and actually care about your impact - you'll love it here!
Former and current clients include: Salesforce, Gusto, Formula 1 Miami, Sweet James, and more.
Role Overview
You are the primary client-facing owner for a portfolio of direct mail accounts. You manage the relationship, the timeline, and the output - end to end. The channel strategy lead owns strategy; you own the execution and the client experience. This role exists so clients never wonder what's happening, and leadership never has to step in to fill gaps.
What You Own
  • Day-to-day client communication across your portfolio
  • Campaign timelines: from brief to mail drop, nothing falls through without you catching it
  • Proactive status updates - clients hear from you before they ask
  • Coordination with internal teams (creative, data, print vendors) to hit deadlines
  • Flagging risks early and escalating with a proposed solution, not just a problem
  • Documentation: creative approvals, list specs, drop dates, performance recaps
  • First-line troubleshooting on delivery issues, USPS tracking, and campaign discrepancies

What You Do Not Own
  • Channel strategy
  • Media budget decisions
  • Final creative direction

What Success Looks Like
  • Clients hit their targets and know why - or why not
  • Zero surprises on drop dates, list issues, or budget overruns
  • Client sentiment scores trend up quarter over quarter
  • The channel strategy lead is freed to focus on strategy, not logistics
  • Leadership never has to step in as interim AM

What We're Looking For
  • MUST have 2-4 years in a client-facing account or project management role, in direct mail, print, or performance marketing
  • MUST have superb strategy and communication skills (written and verbal)
  • MUST be highly organized... clients and leadership should never have to ask twice.
  • Comfortable in ambiguity without needing hand-holding
  • Detail orientation that doesn't slow you down
  • Familiarity with direct mail production cycles, USPS Informed Delivery, or list management is a strong plus
  • You ask questions early, not after something breaks

Culture Fit Signal
You take ownership without being told to. You treat client relationships like partnerships, not transactions. You escalate the right things and handle everything else. You're the kind of person who checks the mail drop confirmation before the client does.
Compensation
  • $30,000 - $80,000 depending on experience, skill set, and location (Including non-US)
  • Fully Remote
  • Benefits Upon Hire for US Candidates (Review at 90 days)