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Noc Manager Jobs in Raleigh, NC (NOW HIRING)

IONNA LLC

Ev Charging Tier 2 Technician

Raleigh, NC · On-site

$75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Reports To: Sr Technical Support Manager This role requires a full-time onsite presence in Durham ... You will work directly with our call center, our NOC engineer, field techs, and hardware ...

IONNA LLC

Ev Charging Tier 2 Technician

Raleigh, NC · On-site

$75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Reports To: Sr Technical Support Manager This role requires a full-time onsite presence in Durham ... You will work directly with our call center, our NOC engineer, field techs, and hardware ...

WCPSS

Senior Administrator - Networking

Cary, NC · On-site

Knowledge of software change management, defect management and software support; * Knowledge of ... Tracks warranty status, lifecycle, and upgrade documentation for WAN, LAN, and NOC hardware and ...

WCPSS

Senior Administrator - Networking

Cary, NC

Knowledge of software change management, defect management and software support; Knowledge of ... Tracks warranty status, lifecycle, and upgrade documentation for WAN, LAN, and NOC hardware and ...

Marvell

Principal Design Verification Engineer

Morrisville, NC · On-site

$127K - $155K/yr

  • Life

  • Retirement

Hands-on verification experience with subsystems such as ARM/processor, memory, networking, NoC ... Work independently & manage deliverables to align with the project goals Education : * Bachelor ...

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All JobsNoc JobsNoc Manager JobsNoc Manager Jobs in Raleigh, NC

Noc Manager information

See Raleigh, NC salary details

$56.5K

$98.5K

$194.8K

How much do noc manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for noc manager in Raleigh, NC is $98,540.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,675.00 and $106,323.00 per year, depending on experience, location, and employer.

What is a NOC manager?

A NOC (Network Operations Center) Manager oversees the monitoring, maintenance, and performance of an organization's network infrastructure. They lead a team of network engineers and technicians to ensure system uptime, troubleshoot issues, and optimize network efficiency. Their responsibilities often include incident management, escalations, process improvements, and ensuring adherence to service level agreements (SLAs). NOC Managers also collaborate with other IT departments to enhance security and operational resilience. Strong leadership, technical expertise, and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive as a NOC manager?

A NOC Manager must possess strong knowledge in network operations, incident management, and IT infrastructure, typically supported by a degree in computer science or a related field. Familiarity with network monitoring tools (like SolarWinds or Nagios), ticketing systems, and certifications such as CCNA or ITIL are often required. Excellent leadership, communication, and problem-solving skills help a NOC Manager effectively coordinate teams and resolve issues. These competencies are vital to ensure network reliability, manage critical incidents swiftly, and maintain seamless business operations.

What are some common challenges faced by NOC managers and how are they addressed?

NOC Managers often face challenges such as handling unexpected network outages, coordinating rapid response to incidents, and managing a 24/7 team environment. To address these issues, successful managers implement robust monitoring and escalation processes, provide ongoing training for staff, and foster a culture of proactive problem-solving. These challenges also offer growth opportunities, as overcoming them helps develop advanced technical skills and strong leadership qualities. Collaboration with other IT and business units is crucial, ensuring timely communication and coordinated efforts during critical events.

What are the most commonly searched types of Noc jobs in Raleigh, NC?

The most popular types of Noc jobs in Raleigh, NC are:

What are popular job titles related to Noc Manager jobs in Raleigh, NC?

For Noc Manager jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Noc Manager jobs in Raleigh, NC look for?

The top searched job categories for Noc Manager jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Noc Manager jobs?

Cities near Raleigh, NC with the most Noc Manager job openings:

Noc Manager jobs near you
Infographic showing various Noc Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 64% Full Time, 27% Part Time, and 9% Contract. Highlights an 100% In-person job distribution, with an average salary of $98,540 per year, or $47.4 per hour.

Community Solutions Central Operations Specialist I

SPECTRUM Careers

Morrisville, NC

$48K - $64K/yr

Full-time

Posted 2 days ago

New

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Seeking a role where you can help rapidly resolve network outages and ensure customers stay connected? As a Community Solutions Central Operations Specialist I, at Spectrum, you’ll monitor Managed Wi-Fi networks, triage alarms, support field technicians and drive swift ticket resolution. Your expertise will directly influence restoration times and enhance the efficiency of our fix agents, making a measurable difference in service reliability. 

Shift desired: Sun-Thurs, 2:00 pm-11:00 pm


How You’ll Make an Impact    

  • Monitor Managed Wi-Fi network performance and detect outages or impairments using alarms, telemetry and network topology data 
  • Investigate property equipment as alarms are received and create tickets to document issues, ensuring prompt action 
  • Communicate with customers via outbound calls and support calls from internal care teams to troubleshoot and resolve issues remotely 
  • Prioritize and stage severity levels based on outage investigations, managing multiple urgent trouble tickets simultaneously 
  • Proactively identify area problems using monitoring equipment and escalate significant events to Level 2 or Senior Specialists for review 
  • Dispatch technicians and collaborate with fix agents to minimize service interruptions and drive efficient restoration 
  • Set up phone call deflection and trouble call blocking for Managed Wi-Fi issues according to company standards, escalating and documenting issues that require additional coordination 

Working Conditions    

  • Office environment with a variable schedule that may include nights, weekends and holidays 

What You’ll Bring to Spectrum    


Required Qualifications    


Education    

  • Two-year degree or certificate with emphasis in telecommunications or IT 

Experience    

  • 2+ years of experience in a 24x7 Operations Center 
  • 2+ years of cable or telecommunications experience in field operations, HFC plant troubleshooting or maintenance technician roles 
  • 2+ years of experience in NOC, dispatch, call center or help desk support 

Skills    

  • Ability to read, write and speak English 
  • Knowledge of HFC network concepts, DOCSIS and end-user support principles 
  • Familiarity with Managed Wi-Fi tools and the ability to use them to troubleshoot basic issues 
  • Ability to collaborate effectively within a team environment 
  • Practical problem-solving skills and the ability to address situations with limited standardization 
  • Proficiency with desktop computer hardware and software monitoring tools for network performance analysis 
  • Ability to write routine reports and correspondence and produce reports outlining network trends 
  • Capability to distinguish and identify various colors for alarm state identification in current tools and software 

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