Role Overview Customer Experience & Video Moderation Specialists serve as the front-line support ... Moderate live and recorded content in real time to ensure videos align with platform safety ...
Role Overview Customer Experience & Video Moderation Specialists serve as the front-line support ... Moderate live and recorded content in real time to ensure videos align with platform safety ...
Customer Experience & Video Moderation Specialist
New York, NY · On-site
$60K - $75K/yr
Role Overview Customer Experience & Video Moderation Specialists serve as the front-line support ... Moderate live and recorded content in real time to ensure videos align with platform safety ...
Customer Experience & Video Moderation Specialist
New York, NY · On-site
$60K - $75K/yr
Role Overview Customer Experience & Video Moderation Specialists serve as the front-line support ... Moderate live and recorded content in real time to ensure videos align with platform safety ...
Event Recording Technical Intern
$14 - $18.75/hr
Ensure Smooth Video Stream Experience and Proper Recording of Chapels: - Operates the in-chapel ... no class be taken during 9:30 - 10:45 a.m. on Tuesday, Wednesday or Thursday during the Fall and ...
Event Recording Technical Intern
$14 - $18.75/hr
Ensure Smooth Video Stream Experience and Proper Recording of Chapels: - Operates the in-chapel ... no class be taken during 9:30 - 10:45 a.m. on Tuesday, Wednesday or Thursday during the Fall and ...
Event Recording Technical Intern
Wilmore, KY · On-site
$11/hr
Ensure Smooth Video Stream Experience and Proper Recording of Chapels: - Operates the in-chapel ... no class be taken during 9:30 - 10:45 a.m. on Tuesday, Wednesday or Thursday during the Fall and ...
Event Recording Technical Intern
Wilmore, KY · On-site
$11/hr
Ensure Smooth Video Stream Experience and Proper Recording of Chapels: - Operates the in-chapel ... no class be taken during 9:30 - 10:45 a.m. on Tuesday, Wednesday or Thursday during the Fall and ...
Social Video Producer
New York, NY · On-site
$135K - $137K/yr
We're looking to add an experienced video editor to help us stand out in the feed. We need someone ... No hand-holding needed. You know when something isn't working and you say it. You ship when it ...
New
Social Video Producer
New York, NY · On-site
$135K - $137K/yr
We're looking to add an experienced video editor to help us stand out in the feed. We need someone ... No hand-holding needed. You know when something isn't working and you say it. You ship when it ...
New
Experience working with multi-camera recording setups. * Familiarity with syncing external audio ... No college degree required. * Relevant experience, portfolio, or work samples (especially spoken ...
Experience working with multi-camera recording setups. * Familiarity with syncing external audio ... No college degree required. * Relevant experience, portfolio, or work samples (especially spoken ...
Video Production Specialist
Westminster, MD · On-site
$22.50/hr
Experience working with multi-camera recording setups. * Familiarity with syncing external audio ... No college degree required. * Relevant experience, portfolio, or work samples (especially spoken ...
Video Production Specialist
Westminster, MD · On-site
$22.50/hr
Experience working with multi-camera recording setups. * Familiarity with syncing external audio ... No college degree required. * Relevant experience, portfolio, or work samples (especially spoken ...
Head Video Analyst
Los Angeles, CA · On-site
$100K - $120K/yr
POSITION SUMMARY The Head Video Analyst is responsible for recording and analyzing video footage of ... Minimum of 3 years' experience with a professional sports team or related position required.
Head Video Analyst
Los Angeles, CA · On-site
$100K - $120K/yr
POSITION SUMMARY The Head Video Analyst is responsible for recording and analyzing video footage of ... Minimum of 3 years' experience with a professional sports team or related position required.
Related Experience: Video pre-production, production, post-production processes Compensation Grade ... No state income tax! Grants-in-Aid for Faculty Employees The University is proud to provide a ...
Related Experience: Video pre-production, production, post-production processes Compensation Grade ... No state income tax! Grants-in-Aid for Faculty Employees The University is proud to provide a ...
Los Angeles, CA No prior experience or specialized skills required! Compensation (per person) * 1.5 ... Consent to audio and video recording * Join the session together with a family member or friend
Quick apply
Los Angeles, CA No prior experience or specialized skills required! Compensation (per person) * 1.5 ... Consent to audio and video recording * Join the session together with a family member or friend
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Video Surveillance Operator
Las Vegas, NV · On-site
$16.37/hr
Coordinate with IT support for technical issues (no troubleshooting required). Required ... Preferred Experience * Call center, dispatch, or control center experience. * Video gaming or fast ...
Quick apply
Be Seen First
Video Surveillance Operator
Las Vegas, NV · On-site
$16.37/hr
Coordinate with IT support for technical issues (no troubleshooting required). Required ... Preferred Experience * Call center, dispatch, or control center experience. * Video gaming or fast ...
Experience with Video Switchers, Video Signal Processing, Video Projection Screens, Video Resolutions and Aspect ratios, Computer A/V Interfaces, Video Recording for Live Events, Common Video ...
Experience with Video Switchers, Video Signal Processing, Video Projection Screens, Video Resolutions and Aspect ratios, Computer A/V Interfaces, Video Recording for Live Events, Common Video ...
Los Angeles, CA No prior experience or specialized skills required! Compensation (per person) * 1.5 ... Consent to audio and video recording * Join the session together with a family member or friend
Los Angeles, CA No prior experience or specialized skills required! Compensation (per person) * 1.5 ... Consent to audio and video recording * Join the session together with a family member or friend
Experience with Video Switchers, Video Signal Processing, Video Projection Screens, Video Resolutions and Aspect ratios, Computer A/V Interfaces, Video Recording for Live Events, Common Video ...
Experience with Video Switchers, Video Signal Processing, Video Projection Screens, Video Resolutions and Aspect ratios, Computer A/V Interfaces, Video Recording for Live Events, Common Video ...
... in recording the videos, although you don't need to do this, and you don't need to this at the beginning. Qualifications * Video expertise, preferably experience publishing to YouTube. Should at ...
... in recording the videos, although you don't need to do this, and you don't need to this at the beginning. Qualifications * Video expertise, preferably experience publishing to YouTube. Should at ...
Youtube Video Content Editor/Marketing (youtube/vlog) - Finance & Data Science
Los Angeles, CA · On-site
... in recording the videos, although you don't need to do this, and you don't need to this at the beginning. Qualifications * Video expertise, preferably experience publishing to YouTube. Should at ...
Youtube Video Content Editor/Marketing (youtube/vlog) - Finance & Data Science
Los Angeles, CA · On-site
... in recording the videos, although you don't need to do this, and you don't need to this at the beginning. Qualifications * Video expertise, preferably experience publishing to YouTube. Should at ...
Video Engineer/ (V1)
Tewksbury, MA · On-site
Stagedge is seeking an experienced Video Engineer (V1) to join a growing team as a leader on Live ... recording, professional display systems (LED and Projection) and broadcast technology with strong ...
Quick apply
Video Engineer/ (V1)
Tewksbury, MA · On-site
Stagedge is seeking an experienced Video Engineer (V1) to join a growing team as a leader on Live ... recording, professional display systems (LED and Projection) and broadcast technology with strong ...
Video Production Specialist Student Assistant | Titan TV Apply now Job no: 557907 Work type ... Use video cameras ensuring quality sound and video recording * Assist with setting up lights ...
Video Production Specialist Student Assistant | Titan TV Apply now Job no: 557907 Work type ... Use video cameras ensuring quality sound and video recording * Assist with setting up lights ...
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Audio Video Technician Experienced
Orange, CA · On-site
Suggested 3-year experience as an AV Tech * Valid Drivers License and Clean Driving Record ... Organized About Experience Audio Video Experience Audio Video is a family-run business since 1999.
Quick apply
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Audio Video Technician Experienced
Orange, CA · On-site
Suggested 3-year experience as an AV Tech * Valid Drivers License and Clean Driving Record ... Organized About Experience Audio Video Experience Audio Video is a family-run business since 1999.
Minimum two years' experience operating video recording equipment (More for larger markets and less for smaller markets) * Proficiency with computers, telephones, copiers, scanners, fax machines and ...
Minimum two years' experience operating video recording equipment (More for larger markets and less for smaller markets) * Proficiency with computers, telephones, copiers, scanners, fax machines and ...
No Experience Video Recording information
See salary details
$15.38 - $17.68
10% of jobs
$19.19 is the 25th percentile. Wages below this are outliers.
$17.68 - $19.97
23% of jobs
The median wage is $22.27 / hr.
$19.97 - $22.27
17% of jobs
$22.27 - $24.56
12% of jobs
$24.56 - $26.86
5% of jobs
$28.18 is the 75th percentile. Wages above this are outliers.
$26.86 - $29.15
14% of jobs
$29.15 - $31.45
6% of jobs
$31.45 - $33.74
5% of jobs
$33.74 - $36.04
5% of jobs
$36.04 - $38.33
1% of jobs
$38.33 - $40.63
1% of jobs
$15
$25
$40
How much do no experience video recording jobs pay per hour?
What is the difference between No Experience Video Recording vs Video Editor?
| Aspect | No Experience Video Recording | Video Editor |
|---|---|---|
| Required Skills | No prior experience needed; basic knowledge of recording equipment | Proficiency in editing software; creative skills |
| Work Environment | On-location or studio recording sessions | Desktop-based editing in office or home studio |
| Certifications | Not typically required | Optional certifications in editing software |
| Industry Usage | Entry-level recording roles in media, events, or content creation | Post-production editing in media, advertising, or entertainment |
While No Experience Video Recording focuses on capturing footage with minimal prior skills, Video Editors specialize in post-production editing. Both roles are essential in content creation, but they require different skill sets and work environments. Understanding these differences helps job seekers identify the right entry point in the video production industry.

$60K - $75K/yr
Other
Medical, Dental, Vision, PTO
Posted 22 days ago
Job description
Customer Experience & Video Moderation Specialists serve as the front-line support team responsible for maintaining a safe, high-quality user experience across Citizen's platform. In this role, you will support app users, paid subscribers, video creators, law enforcement partners, and external stakeholders by reviewing live and recorded video content, providing real-time customer support, and making fast, thoughtful decisions in high-volume environments.
This position requires strong judgment, the ability to operate effectively in high-volume, real-time environments, and close collaboration with cross-functional teams. You will play a critical role in supporting customer trust, platform safety, content quality, and operational excellence.
Key Responsibilities
Video Moderation & Platform Safety
- Review inbound video footage across creator channels, including Citizen app users, contractors, and external partners.
- Moderate live and recorded content in real time to ensure videos align with platform safety, quality, and editorial standards.
- Exercise strong judgment when handling sensitive, graphic, urgent, or evolving public safety content.
- Support incident creation, video distribution, and timely updates during breaking events.
- Identify high-priority safety risks, escalate when needed, and coordinate with internal stakeholders to support accurate and responsible platform coverage.
- Help improve moderation workflows, tooling, and quality standards as automation and AI-powered systems evolve.
- Support the full enterprise customer lifecycle, owning the end-to-end customer experience from trial through renewal to ensure long-term success and satisfaction.
- Provide hands-on support for enterprise customers during onboarding, including structured trial education to ensure stakeholders understand product value, use cases, and success criteria from day one.
- Guide customers through implementation, coordinating with cross-functional teams to ensure seamless setup.
- Deliver ongoing product education through tailored resources and real-time support to drive adoption across enterprise users.
- Provide ongoing proactive and reactive support for all enterprise customers, acting as a trusted advisor to resolve issues, optimize usage, and identify expansion opportunities.
- Work cross-functionally to help manage renewal cycles by tracking customer health, demonstrating ROI, and partnering with account teams to secure long-term retention and growth.
- Offer real-time support to Premium subscribers through video, call, or chat during safety-related situations.
- Ensure all sessions are answered and resolved within defined SLAs; quickly triage session severity and escalate through 911 protocols when necessary.
- Respond to inbound support inquiries from Citizen app users across multiple channels, ensuring timely response and resolution.
- Track and share user feedback with relevant cross-functional stakeholders, including Product and Engineering teams, to inform ongoing improvements and resolve app-related issues.
- Manage inbound inquiries from law enforcement agencies, including data requests and time-sensitive escalations, in accordance with established protocols.
- Work cross-functionally to obtain necessary data and/or information to ensure accurate, timely, and compliant responses to all law enforcement inquiries.
- Serve as the primary support contact for external partners and enterprise customers, providing timely and effective assistance to maintain and strengthen working relationships.
- Collaborate cross-functionally to stay informed on upcoming product launches and operational workflows, ensuring top-tier support and guidance for external partners.
- Demonstrated ability to manage high-volume, multi-channel workflows, with strong prioritization and time management skills.
- Strong judgment in triaging the severity of customer issues across diverse verticals, including the ability to make real-time decisions that may directly impact customer safety.
- Experience in customer success, account management, or enterprise support functions, with a track record of building relationships and driving outcomes across the account lifecycle.
- Exceptional judgment when handling sensitive subject matter, including content moderation, safety-related escalations, and law enforcement requests.
- Proficiency in AI-powered tools and workflows, with the ability to quickly adopt and integrate new technologies into day-to-day operations.
- Strong cross-functional collaborator willing to adapt to rapidly evolving priorities in a fast-paced operational environment.
Thursday/ Friday/ Sunday: 5:00 PM - 3:00 AM ET
Saturday: 2:00 PM - 12:00 AM ET
Salary Range
This role offers a base salary of $60,000-$75,000 per year, plus equity.
Compensation & Benefits
We offer competitive salary, equity, and a full benefits package, including:
- At least one fully employer-sponsored medical plan option
- Dental and vision coverage, with a small employee contribution
- Unlimited PTO
- Up to 14 weeks paid parental leave (for all parents)
- Monthly tech stipend
- Free mental health support
- Hybrid work environment + catered lunches (NYC HQ)
Diversity, Equity & Inclusion at Citizen
Citizen is an equal opportunity employer. We're building a team that reflects the diversity of the communities we serve - across race, gender identity, sexual orientation, age, ability, and background.
We know that diverse teams make better decisions and build more effective products. If you don't meet every listed qualification, we still encourage you to apply. Skills, potential, and lived experience matter.