IT Support Specialist
Albuquerque, NM · On-site
As an IT Support Support Specialist in the Joint Navigation Warfare Center (JNWC) you will help ... Schedules and coordinates customer desk-side support for the installation of new software or to ...
IT Support Specialist
Albuquerque, NM · On-site
As an IT Support Support Specialist in the Joint Navigation Warfare Center (JNWC) you will help ... Schedules and coordinates customer desk-side support for the installation of new software or to ...
... help desk and user support, network and systems administration, incident response, and planned ... Additional qualifications can include specific skills, education, licensure, or experience that are ...
... help desk and user support, network and systems administration, incident response, and planned ... Additional qualifications can include specific skills, education, licensure, or experience that are ...
... help desk and user support, network and systems administration, incident response, and planned ... Additional qualifications can include specific skills, education, licensure, or experience that are ...
... help desk and user support, network and systems administration, incident response, and planned ... Additional qualifications can include specific skills, education, licensure, or experience that are ...
... help desk and user support, network and systems administration, incident response, and planned ... Additional qualifications can include specific skills, education, licensure, or experience that are ...
... help desk and user support, network and systems administration, incident response, and planned ... Additional qualifications can include specific skills, education, licensure, or experience that are ...
... help desk and user support, network and systems administration, incident response, and planned ... Additional qualifications can include specific skills, education, licensure, or experience that are ...
... help desk and user support, network and systems administration, incident response, and planned ... Additional qualifications can include specific skills, education, licensure, or experience that are ...
... help desk and user support, network and systems administration, incident response, and planned ... Additional qualifications can include specific skills, education, licensure, or experience that are ...
... help desk and user support, network and systems administration, incident response, and planned ... Additional qualifications can include specific skills, education, licensure, or experience that are ...
... help desk and user support, network and systems administration, incident response, and planned ... Additional qualifications can include specific skills, education, licensure, or experience that are ...
... help desk and user support, network and systems administration, incident response, and planned ... Additional qualifications can include specific skills, education, licensure, or experience that are ...
... help desk and user support, network and systems administration, incident response, and planned ... Additional qualifications can include specific skills, education, licensure, or experience that are ...
... help desk and user support, network and systems administration, incident response, and planned ... Additional qualifications can include specific skills, education, licensure, or experience that are ...
Field Service Tech
Albuquerque, NM · On-site
IT Field Technician Is this position remote or in person? Both. Some remote work from home doing ... field tech experience (help desk exp does not count). What will the work schedule be for this ...
New
Field Service Tech
Albuquerque, NM · On-site
IT Field Technician Is this position remote or in person? Both. Some remote work from home doing ... field tech experience (help desk exp does not count). What will the work schedule be for this ...
New
Field Service Tech
Albuquerque, NM · On-site
IT Field Technician Is this position remote or in person? Both. Some remote work from home doing ... field tech experience (help desk exp does not count). What will the work schedule be for this ...
New
Field Service Tech
Albuquerque, NM · On-site
IT Field Technician Is this position remote or in person? Both. Some remote work from home doing ... field tech experience (help desk exp does not count). What will the work schedule be for this ...
New
... help desk and user support, network and systems administration, incident response, and planned ... Additional qualifications can include specific skills, education, licensure, or experience that are ...
... help desk and user support, network and systems administration, incident response, and planned ... Additional qualifications can include specific skills, education, licensure, or experience that are ...
... help desk and user support, network and systems administration, incident response, and planned ... Additional qualifications can include specific skills, education, licensure, or experience that are ...
... help desk and user support, network and systems administration, incident response, and planned ... Additional qualifications can include specific skills, education, licensure, or experience that are ...
... help desk and user support, network and systems administration, incident response, and planned ... Additional qualifications can include specific skills, education, licensure, or experience that are ...
... help desk and user support, network and systems administration, incident response, and planned ... Additional qualifications can include specific skills, education, licensure, or experience that are ...
... help desk and user support, network and systems administration, incident response, and planned ... Additional qualifications can include specific skills, education, licensure, or experience that are ...
... help desk and user support, network and systems administration, incident response, and planned ... Additional qualifications can include specific skills, education, licensure, or experience that are ...
... help desk and user support, network and systems administration, incident response, and planned ... Additional qualifications can include specific skills, education, licensure, or experience that are ...
... help desk and user support, network and systems administration, incident response, and planned ... Additional qualifications can include specific skills, education, licensure, or experience that are ...
... help desk and user support, network and systems administration, incident response, and planned ... Additional qualifications can include specific skills, education, licensure, or experience that are ...
... help desk and user support, network and systems administration, incident response, and planned ... Additional qualifications can include specific skills, education, licensure, or experience that are ...
... help desk and user support, network and systems administration, incident response, and planned ... Additional qualifications can include specific skills, education, licensure, or experience that are ...
... help desk and user support, network and systems administration, incident response, and planned ... Additional qualifications can include specific skills, education, licensure, or experience that are ...
... help desk and user support, network and systems administration, incident response, and planned ... Additional qualifications can include specific skills, education, licensure, or experience that are ...
... help desk and user support, network and systems administration, incident response, and planned ... Additional qualifications can include specific skills, education, licensure, or experience that are ...
... help desk and user support, network and systems administration, incident response, and planned ... Additional qualifications can include specific skills, education, licensure, or experience that are ...
... help desk and user support, network and systems administration, incident response, and planned ... Additional qualifications can include specific skills, education, licensure, or experience that are ...
... help desk and user support, network and systems administration, incident response, and planned ... Additional qualifications can include specific skills, education, licensure, or experience that are ...
... help desk and user support, network and systems administration, incident response, and planned ... Additional qualifications can include specific skills, education, licensure, or experience that are ...
No Experience It Help Desk information
See Rio Rancho, NM salary details
$11.98 - $13.79
2% of jobs
$13.79 - $15.60
6% of jobs
$15.60 - $17.41
12% of jobs
$17.92 is the 25th percentile. Wages below this are outliers.
$17.41 - $19.22
17% of jobs
The median wage is $20.67 / hr.
$19.22 - $21.03
16% of jobs
$21.03 - $22.84
16% of jobs
$23.74 is the 75th percentile. Wages above this are outliers.
$22.84 - $24.65
12% of jobs
$24.65 - $26.45
7% of jobs
$26.45 - $28.26
6% of jobs
$28.26 - $30.07
3% of jobs
$30.07 - $31.88
2% of jobs
$11
$21
$31
How much do no experience it help desk jobs pay per hour?
As of Aug 13, 2026, the average hourly pay for no experience it help desk in Rio Rancho, NM is $21.78, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $24.42 per hour, depending on experience, location, and employer.
What is a no experience IT help desk?
A No Experience IT Help Desk job is an entry-level position in information technology designed for individuals who may not have prior professional experience in IT. These roles typically involve assisting users with troubleshooting hardware, software, and network issues, either remotely or in person. Employers provide on-the-job training, making them ideal for those looking to start a career in IT. Essential skills include good communication, basic computer knowledge, and a willingness to learn. These positions can also serve as a stepping stone to more advanced IT roles.
What is the difference between No Experience It Help Desk vs No Experience Network Support Specialist?
| Aspect | No Experience It Help Desk | No Experience Network Support Specialist |
|---|---|---|
| Certifications | Basic certifications like CompTIA A+ | Similar certifications, often including CompTIA Network+ |
| Work Environment | Help desk, support tickets, remote or on-site | Network troubleshooting, on-site or remote |
| Industry Usage | Common in IT support roles across various industries | More focused on network infrastructure roles |
| Search & Comparison | Often searched by entry-level IT support seekers | Compared for roles involving network troubleshooting |
Both roles are entry-level IT positions requiring similar certifications and work environments. The main difference is that the Help Desk role focuses on general user support, while Network Support Specialists handle network-specific issues. Your choice depends on whether you prefer general IT support or network infrastructure work.
What are common challenges faced by entry-level IT help desk professionals with no prior experience, and how can they overcome them?
Entry-level IT Help Desk professionals often encounter challenges such as troubleshooting unfamiliar technical issues, managing a high volume of support requests, and communicating effectively with users who have varying levels of technical knowledge. To overcome these, it's important to proactively learn from experienced colleagues, use internal knowledge bases, and develop strong customer service skills. Embracing a willingness to ask questions and seek feedback can accelerate your learning curve and help you handle new situations with confidence.
What are the key skills and qualifications needed to thrive as a no experience IT help desk professional?
To thrive as a No Experience IT Help Desk professional, you need a basic understanding of computer systems, troubleshooting, and customer service, often supported by a high school diploma or equivalent. Familiarity with ticketing systems, remote desktop tools, and foundational IT certifications like CompTIA A+ can be advantageous. Strong communication, patience, and problem-solving skills help you effectively assist users and learn on the job. These skills are crucial for quickly resolving technical issues and providing a positive support experience, which builds trust and efficiency within an organization.
Is it possible to get an it help desk job without experience?
Yes, entry-level IT help desk positions often do not require prior experience and focus on basic technical skills, customer service, and problem-solving abilities. Candidates can improve their chances by obtaining certifications like CompTIA A+ and gaining familiarity with common tools such as ticketing systems and remote support software.
What are the most commonly searched types of It Help Desk jobs in Rio Rancho, NM? The most popular types of It Help Desk jobs in Rio Rancho, NM are:
What are popular job titles related to No Experience It Help Desk jobs in Rio Rancho, NM? For No Experience It Help Desk jobs in Rio Rancho, NM, the most frequently searched job titles are:
What job categories do people searching No Experience It Help Desk jobs in Rio Rancho, NM look for? The top searched job categories for No Experience It Help Desk jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for No Experience It Help Desk jobs? Cities near Rio Rancho, NM with the most No Experience It Help Desk job openings:
Job description
Overview
JST is currently seeking a IT Support Specialist to join our team.
This is a full-time position at Kirtland AFB in Albuquerque, NM. JST offers a full benefit package, a collaborative work environment and strong company culture. Veterans and military spouses are encouraged to apply.
As an IT Support Support Specialist in the Joint Navigation Warfare Center (JNWC) you will help empower the Department of Defense's navigation warfare (NAVWAR) mission ensuring positioning, navigation and timing superiority. You will serve a s a member of a team providing combatant commanders and joint force commanders with subject matter expertise on planning and conducting NAVWAR by providing knowledge of friendly and enemy NAVWAR order of battle and PNT-related successes and threats. You will support the Government with the integration, at the theater strategic level, of C4, cyber, and cyberspace operations into JNWC's strategic and operational objectives.
IT Support Specialist Responsibilities
IT Support Specialist Qualifications
IT Support Specialist Desired Qualifications
Required Clearances and Screenings
About Joint Strategic Technologies (JST)
No objective is beyond reach! Joint Strategic Technologies (JST) enables successful mission outcomes from the back office to the battlefield. Our team includes leading experts from military, government and the private sector, all working together to help federal customers make a difference. Our goal is to Elevate the Impact that our employees have on our customers and treat every employee as a valued member of our team. JST empowers employees to make decisions and take-action, thus improving overall organizational growth and employee development.
Culture isn't something you talk about. It's something you do. JST is committed to creating a positive environment 'that reaches beyond work and careers' to support every employee's professional and personal objectives. JST values the well-being of every employee and encourages healthy lifestyles, family activities and community involvement.
JST is a proud equal opportunity employer. All qualified applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. JST will not tolerate discrimination or harassment.
JST is currently seeking a IT Support Specialist to join our team.
This is a full-time position at Kirtland AFB in Albuquerque, NM. JST offers a full benefit package, a collaborative work environment and strong company culture. Veterans and military spouses are encouraged to apply.
As an IT Support Support Specialist in the Joint Navigation Warfare Center (JNWC) you will help empower the Department of Defense's navigation warfare (NAVWAR) mission ensuring positioning, navigation and timing superiority. You will serve a s a member of a team providing combatant commanders and joint force commanders with subject matter expertise on planning and conducting NAVWAR by providing knowledge of friendly and enemy NAVWAR order of battle and PNT-related successes and threats. You will support the Government with the integration, at the theater strategic level, of C4, cyber, and cyberspace operations into JNWC's strategic and operational objectives.
IT Support Specialist Responsibilities
- You will provide technical support for end user devices hardware (laptops, printers, tablets, mobile devices) and peripherals, software (COTS, GOTS, Web), network infrastructure (routers, switches, etc.), Voice over Internet Protocol (VoIP), audiovisual display systems, duress alarms, analog and wireless technologies
- Schedules and coordinates customer desk-side support for the installation of new software or to performance hardware or software break/fix activities
- Sets-up and configures new end-user equipment including laptops, mobiles devices, printers, copiers, VTC units, VoIP phones and other peripherals
- Investigates and resolves all connectivity issues related to end-user, site infrastructure and IT equipment
- Actively participates in construction project planning, providing detailed requirements for facility IT specifications
- Responsible for the on-site coordination of break/fix installations with hardware maintenance providers, providing after hours support when required
- Executes and maintains IT infrastructure inventory information, completing regularly scheduled inventories of all IT cabinets and IT cabinet equipment, updating pictures, drawings and asset information
- Recommends customer service and IT process support enhancements by researching and recommending new technologies and processes
IT Support Specialist Qualifications
- 5 Yrs. Relevant experience.
- BA/BS technical degree in computer science, information technology or a related field.
IT Support Specialist Desired Qualifications
- Information Assurance Level Technician experience in a large gov consulting environment.
- IAT Level II Certifications: CompTIA CySA+/CompTIA Security+/EC-Council CND
Required Clearances and Screenings
- MUST have an active TS/SCI security clearance
- MUST be able to pass a US Government Security Clearance
About Joint Strategic Technologies (JST)
No objective is beyond reach! Joint Strategic Technologies (JST) enables successful mission outcomes from the back office to the battlefield. Our team includes leading experts from military, government and the private sector, all working together to help federal customers make a difference. Our goal is to Elevate the Impact that our employees have on our customers and treat every employee as a valued member of our team. JST empowers employees to make decisions and take-action, thus improving overall organizational growth and employee development.
Culture isn't something you talk about. It's something you do. JST is committed to creating a positive environment 'that reaches beyond work and careers' to support every employee's professional and personal objectives. JST values the well-being of every employee and encourages healthy lifestyles, family activities and community involvement.
JST is a proud equal opportunity employer. All qualified applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. JST will not tolerate discrimination or harassment.
About Joint Strategic Technologies
Sourced by ZipRecruiter
Industry
Public administration
Company size
11 - 50 Employees
Headquarters location
Southlake, TX, US
Year founded
2013