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Night Shift Director Client Relations Jobs (NOW HIRING)

Bcbsa

Director, Trade Client Relations

Baltimore, MD · Remote

$155K - $175K/yr

The Trade Client Strategy Director liaises with Synergie Participants and manages clinical policies ... drug share shift and utilization management strategies * Client Relations - Serve as Trade ...

Bcbsa

Director, Trade Client Relations

Ohio, IL · Remote

$155K - $175K/yr

The Trade Client Strategy Director liaises with Synergie Participants and manages clinical policies ... drug share shift and utilization management strategies * Client Relations - Serve as Trade ...

Bcbsa

Director, Trade Client Relations

Shelbyville, KY · Remote

$155K - $175K/yr

The Trade Client Strategy Director liaises with Synergie Participants and manages clinical policies ... drug share shift and utilization management strategies * Client Relations - Serve as Trade ...

Bcbsa

Director, Trade Client Relations

Gaithersburg, MD · Remote

$155K - $175K/yr

The Trade Client Strategy Director liaises with Synergie Participants and manages clinical policies ... drug share shift and utilization management strategies * Client Relations - Serve as Trade ...

Bcbsa

Director, Trade Client Relations

New York, NY · Remote

$155K - $175K/yr

The Trade Client Strategy Director liaises with Synergie Participants and manages clinical policies ... drug share shift and utilization management strategies * Client Relations - Serve as Trade ...

Bcbsa

Director, Trade Client Relations

Florida, NY · Remote

$155K - $175K/yr

The Trade Client Strategy Director liaises with Synergie Participants and manages clinical policies ... drug share shift and utilization management strategies * Client Relations - Serve as Trade ...

Bcbsa

$155K - $175K/yr

The Trade Client Strategy Director liaises with Synergie Participants and manages clinical policies ... drug share shift and utilization management strategies * Client Relations - Serve as Trade ...

Bcbsa

$155K - $175K/yr

The Trade Client Strategy Director liaises with Synergie Participants and manages clinical policies ... drug share shift and utilization management strategies * Client Relations - Serve as Trade ...

Bcbsa

Director, Trade Client Relations

Michigan, ND · Remote

$155K - $175K/yr

The Trade Client Strategy Director liaises with Synergie Participants and manages clinical policies ... drug share shift and utilization management strategies * Client Relations - Serve as Trade ...

Bcbsa

Director, Trade Client Relations

Tennessee, IL · Remote

$155K - $175K/yr

The Trade Client Strategy Director liaises with Synergie Participants and manages clinical policies ... drug share shift and utilization management strategies * Client Relations - Serve as Trade ...

Bcbsa

$155K - $175K/yr

The Trade Client Strategy Director liaises with Synergie Participants and manages clinical policies ... drug share shift and utilization management strategies * Client Relations - Serve as Trade ...

Bcbsa

Director, Trade Client Relations

Chicago, IL · Remote

$155K - $175K/yr

The Trade Client Strategy Director liaises with Synergie Participants and manages clinical policies ... drug share shift and utilization management strategies * Client Relations - Serve as Trade ...

Bcbsa

$155K - $175K/yr

The Trade Client Strategy Director liaises with Synergie Participants and manages clinical policies ... drug share shift and utilization management strategies * Client Relations - Serve as Trade ...

Bcbsa

$155K - $175K/yr

The Trade Client Strategy Director liaises with Synergie Participants and manages clinical policies ... drug share shift and utilization management strategies * Client Relations - Serve as Trade ...

Bcbsa

$155K - $175K/yr

The Trade Client Strategy Director liaises with Synergie Participants and manages clinical policies ... drug share shift and utilization management strategies * Client Relations - Serve as Trade ...

Bcbsa

Director, Trade Client Relations

New Hampshire, OH · Remote

$155K - $175K/yr

The Trade Client Strategy Director liaises with Synergie Participants and manages clinical policies ... drug share shift and utilization management strategies * Client Relations - Serve as Trade ...

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Night Shift Director Client Relations information

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$39K

$103.9K

$173K

How much do night shift director client relations jobs pay per year?

As of Aug 8, 2026, the average yearly pay for night shift director client relations in the United States is $103,920.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,000.00 and $128,500.00 per year, depending on experience, location, and employer.

What does a night shift director client relations do?

A night shift director of client relations oversees communication and service delivery to clients during overnight hours, ensuring customer satisfaction and resolving issues promptly. They manage staff, coordinate with other departments, and use tools like CRM software to monitor client accounts and performance metrics.

What is the difference between Night Shift Director Client Relations vs Night Shift Supervisor?

AspectNight Shift Director Client RelationsNight Shift Supervisor
CredentialsTypically requires a bachelor's degree in business, communications, or related field; experience in client relations or managementHigh school diploma or equivalent; experience in operations or customer service preferred
Work EnvironmentOffice or client-facing settings, overseeing client accounts and team managementOperational settings, supervising staff and ensuring shift productivity
Employer & Industry UsageUsed in service industries, corporate client management, and customer relations departmentsCommon in retail, manufacturing, and service industries for shift supervision

The Night Shift Director Client Relations focuses on managing client relationships and strategic oversight during night shifts, often requiring higher-level communication skills and industry knowledge. In contrast, the Night Shift Supervisor handles day-to-day operational supervision of staff, ensuring shift tasks are completed efficiently. Both roles are vital for smooth night operations but differ mainly in scope and responsibilities.

What cities are hiring for Night Shift Director Client Relations jobs? Cities with the most Night Shift Director Client Relations job openings:
What states have the most Night Shift Director Client Relations jobs? States with the most job openings for Night Shift Director Client Relations jobs include:
What job categories do people searching Night Shift Director Client Relations jobs look for? The top searched job categories for Night Shift Director Client Relations jobs are:
Night Shift Director Client Relations jobs near you
Infographic showing various Night Shift Director Client Relations job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 22% Part Time, 5% Contract, and 2% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $103,920 per year, or $50 per hour.

Director, Trade Client Relations

Bcbsa

Baltimore, MD • Remote

$155K - $175K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Job description

Synergie Medication Collective is a new medication contracting organization founded by a group of Blue Cross and Blue Shield affiliated companies to serve both Blues and select independent health plans. Synergie is focused on improving affordability and access to costly medical benefit drugs - ones that are injected or infused by a health care professional in a clinical setting - for nearly 100 million Americans. The Trade Client Strategy Director liaises with Synergie Participants and manages clinical policies to comply with manufacturer contracts, implements Trade strategies and initiatives, and collaborates with and supports Synergie's Client Relations team for Trade related inquiries. This includes medical and pharmacy drug policies, cross benefit management, and rebate qualification for manufacturer contracts. This position will establish and maintain cross functional partnerships with internal teams to drive the identification, development and successful execution of Synergie's rebate programs. This position will be the primary Trade point of contact for Synergie's Participant facing activities and will support clinical decision making at the Participant level to comply with manufacturer contracts.

Primary Job Functions

  • Consult with Client Relations team on Trade related inquiries, initiatives, and opportunity pull through with Participants

  • Understands downstream impact of rebate and formulary strategy and can convey appropriate messaging to health plan participants for adoption of said strategies and policies

  • Has working knowledge of PBM operations and understanding of drug and UM strategy and policy implementation

  • Has experience in reading and interpreting pharmaceutical manufacturer drug contracts and understanding how to align terms and conditions and translate into UM policy and criteria

  • Manage medical and pharmacy clinical policies with Participants to ensure manufacturer contract compliance

  • Collaborate and support Client Relations team for Trade related inquiries from Participants

Partner with the following stakeholders:

  • Analytics Team - Collaborate on drug trends and utilization data to inform clinical policy decisions, medical policy and formulary compliance, drug share shift and utilization management strategies

  • Client Relations - Serve as Trade's primary point of contact for all Participant questions on Trade initiatives and manufacturer contracts and escalate issues as needed to Trade's leadership

  • Clinical Team - Liaise with Clinical team to review clinical data and policy requirements as needed

  • Invoicing Team - Maintain current library of Participant medical and pharmacy policies and support Invoicing team with manufacturer inquiries regarding clinical policies

  • Product Team - Provide medical policy support for manufacturer related contracts including, but not limited to, cell and gene therapies and other outcomes programs

Education, Experience, and Certification

  • Pharmacy degree and Pharm D. preferred

  • 5-7 years of related work experience in healthcare, pharmacy benefit management (PBM), utilization management, pharmaceutical contracting, client relations, or analytical contracting

  • Must be eligible to work in the United States without need for work visa or residency sponsorship

  • Excellent verbal and written presentation skills

  • Ability to establish rapport and build relationships at all levels within an organization

  • Practical application of clinical data to drive financial value

  • Strong business and financial acumen, with advanced proficiency in Excel and PowerPoint

Knowledge, Skills, and Abilities

  • Pharmacy residency training or equivalent experience

  • Experience within the PBM industry, Medicaid, Medicare, and health plans

  • Experience with contract language and risk mitigation concepts

Travel Requirements: Up to 10% of the time.

Work is generally performed in a remote setting.

#LI-Remote

$155,000.00 - $175,000.00

This is the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the hiring range and this hiring range may also be modified in the future. A candidate's position within the hiring range may be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, shift, travel requirements, and business or organizational needs.This job is also eligible for annual bonus incentive pay.

We offer a comprehensive package of benefits including paid time off, 11 holidays, medical/dental/vision insurance, generous 401(k) matching, lifestyle spending account and many other benefits to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

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