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Night Shift Director Client Relations Jobs in Normal, IL

Direct supervision of technicians, Team Leaders, and Team Members * Responsible for training ... Night Shift hours will be 6pm-3am Qualifications To be considered for this position, all internal ...

Direct supervision of technicians, Team Leaders, and Team Members * Responsible for training ... Night Shift hours will be 6pm-3am Qualifications To be considered for this position, all internal ...

Schedule Full Time, Night Shift Every Weekend 8:30PM-7:30AM $20,000 Sign-on Bonus! To review ... Excellent interpersonal and guest relations skills required. * Adaptability to ongoing technologist ...

Schedule Full Time, Night Shift Every Weekend 8:30PM-7:30AM $20,000 Sign-on Bonus! To review ... Excellent interpersonal and guest relations skills required. * Adaptability to ongoing technologist ...

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Night Shift Director Client Relations information

See Normal, IL salary details

$38.1K

$101.6K

$169.1K

How much do night shift director client relations jobs pay per year?

As of Aug 8, 2026, the average yearly pay for night shift director client relations in Normal, IL is $101,599.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,300.00 and $125,600.00 per year, depending on experience, location, and employer.

What does a night shift director client relations do?

A night shift director of client relations oversees communication and service delivery to clients during overnight hours, ensuring customer satisfaction and resolving issues promptly. They manage staff, coordinate with other departments, and use tools like CRM software to monitor client accounts and performance metrics.

What is the difference between Night Shift Director Client Relations vs Night Shift Supervisor?

AspectNight Shift Director Client RelationsNight Shift Supervisor
CredentialsTypically requires a bachelor's degree in business, communications, or related field; experience in client relations or managementHigh school diploma or equivalent; experience in operations or customer service preferred
Work EnvironmentOffice or client-facing settings, overseeing client accounts and team managementOperational settings, supervising staff and ensuring shift productivity
Employer & Industry UsageUsed in service industries, corporate client management, and customer relations departmentsCommon in retail, manufacturing, and service industries for shift supervision

The Night Shift Director Client Relations focuses on managing client relationships and strategic oversight during night shifts, often requiring higher-level communication skills and industry knowledge. In contrast, the Night Shift Supervisor handles day-to-day operational supervision of staff, ensuring shift tasks are completed efficiently. Both roles are vital for smooth night operations but differ mainly in scope and responsibilities.

What job categories do people searching Night Shift Director Client Relations jobs in Normal, IL look for? The top searched job categories for Night Shift Director Client Relations jobs in Normal, IL are:
What cities near Normal, IL are hiring for Night Shift Director Client Relations jobs? Cities near Normal, IL with the most Night Shift Director Client Relations job openings:
Infographic showing various Night Shift Director Client Relations job openings in Normal, IL as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 22% Part Time, 5% Contract, and 2% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $101,599 per year, or $48.8 per hour.

Customer Relations Outfitter- Part Time

Bass Pro Shops

East Peoria, IL • On-site

$15 - $17.75/hr

Part-time

Dental, Vision, Retirement, PTO

Re-posted 15 days ago


Bass Pro Shops rating

6.5

Company rating: 6.5 out of 10

Based on 433 frontline employees who took The Breakroom Quiz

15th of 39 rated national retailers


Job description

POSITION SUMMARY:
The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information and direction to customers.
ESSENTIAL FUNCTIONS:
  • Secures all firearms brought into the store with trigger locks.
  • Checks in all Vendor representatives, completing the necessary visitor log information and controlling the visitor badges.
  • Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.
  • Greets all customers as they enter the store in a friendly and outgoing manner.
  • Handles customer's merchandise returns; complete refund / exchange paperwork.
  • Sorts returns by category and return to proper area.
  • Sells appropriate Hunting and Fishing Licenses.
  • Handles and administers all incentive and reward programs.
  • Remains product knowledgeable.
  • Remains aware of advertised sales.
  • Keeps work area clean, neat and well stocked with supplies.
  • Follows all Company Policies and Procedures.
  • Provides a legendary experience for every customer, every time by assisting customers in making buying decisions by:
    • identifying and evaluating customers' needs
    • making product recommendations based off this analysis
    • promoting programs including, but not limited to CLUB Membership, VOC, and In-Store Pick-up.
  • ALL OTHER DUTIES AS ASSIGNED.

EXPERIENCE/QUALIFICATIONS:
  • Minimum Degree Required: High school diploma or equivalent experience.

KNOWLEDGE, SKILLS, AND ABILITY:
  • Ability to calculate figures such as discounts and make change to customers
  • Ability to communicate in a friendly and professional manner to our customers and other associates
  • Ability to establish and maintain effective working relationships with Management, coworkers and customers
  • Ability to operate computerized Point of Sale register system

TRAVEL REQUIREMENTS:
  • N/A

PHYSICAL REQUIREMENTS:
  • Constantly stand and/or walk during shift
  • Constantly communicate with others to exchange information
  • Constantly repeat motions that may include the wrists, hands and/or fingers
  • Occasionally ascend or descend ladders, stairs, ramps, etc.
  • Occasionally work in low or high temperatures
  • Occasionally work in noisy environments
  • Light work that includes constantly lifting and moving objects up to 20 pounds, occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed)

INDEPENDENT JUDGEMENT:
  • Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.

Starting Pay Rate: $15.00 - $17.75
Part Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
  • Dental
  • Vision
  • Voluntary benefits
  • 401k Retirement Savings
  • Paid holidays
  • Paid vacation
  • Bass Pro Cares Fund
  • And more!

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.
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