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Night Call Center Jobs in Raleigh, NC (NOW HIRING)

TeamHealth

NC Greenville - APC PT - 2DWKE

Raleigh, NC · On-site

$24K - $29K/yr

Dedicated night call coverage for work-life balance * Supportive clinical leadership and ... Enjoy world-class events at East Carolina University and the Greenville Convention Center.

Ampcus

Customer Care Coordinator

Cary, NC · On-site

$18.25 - $24/hr

Flexibility to support alternate late-night schedules as needed. Key Responsibilities: * Serve as ... Answer incoming customer and engineer calls in a professional, non-call center environment.

Prime Staffing

Travel ER RN

Lillington, NC · On-site

Night 3x12-Hour (19:00 - 07:00) Description: RN/ER36, holidays required and float to all Harnett ... NRTO Restrictions: per manager's discretionGuaranteed Hours: call off policy of 2 shifts per 13 ...

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All JobsCall Center JobsNight Call Center JobsNight Call Center Jobs in Raleigh, NC

Night Call Center information

See Raleigh, NC salary details

$10

$16

$24

How much do night call center jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for night call center in Raleigh, NC is $16.74, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $18.46 per hour, depending on experience, location, and employer.

What is a night call center?

A night call center is a customer support facility that operates during nighttime hours, typically to provide assistance to customers outside of regular business times. These centers handle inbound and outbound calls, addressing customer inquiries, technical issues, or service requests overnight. Night call centers are essential for businesses that serve customers across different time zones or require 24/7 support. Employees working in night call centers often follow rotating or fixed overnight shifts and need strong communication and problem-solving skills.

What are the key skills and qualifications needed to thrive as a night call center representative?

To thrive as a Night Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and call logging tools is essential. Excellent listening, patience, and stress management skills help you stand out, especially during high-pressure or late-night situations. These competencies are critical for delivering consistent customer support, resolving issues efficiently, and maintaining service quality during non-standard hours.

What are some common challenges faced by night call center agents and how can they be managed?

Night call center agents often encounter challenges such as maintaining alertness during late hours and managing fatigue. To address these issues, teams typically encourage regular breaks, provide access to healthy snacks, and ensure a supportive work atmosphere. Additionally, night shifts may have fewer supervisors on-site, so strong communication skills and the ability to work independently are essential. Many centers also offer training and wellness programs to help agents adapt to night schedules and maintain work-life balance.

What is the difference between Night Call Center vs Customer Service Representative?

AspectNight Call CenterCustomer Service Representative
Work HoursPrimarily overnight or late shiftsDaytime or flexible hours
Work EnvironmentCall centers, often in a 24/7 settingOffice or remote, daytime hours
Required SkillsCommunication, problem-solving, patienceCommunication, problem-solving, patience
Industry UsageCustomer support, technical support, salesCustomer support, sales, account management

Night Call Center roles focus on providing support during overnight hours, often in specialized call centers, while Customer Service Representatives typically work during daytime hours in various industries. Both roles require strong communication skills and customer service experience, but their schedules and work environments differ significantly.

What are the most commonly searched types of Call Center jobs in Raleigh, NC? The most popular types of Call Center jobs in Raleigh, NC are:
What are popular job titles related to Night Call Center jobs in Raleigh, NC? For Night Call Center jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Night Call Center jobs in Raleigh, NC look for? The top searched job categories for Night Call Center jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Night Call Center jobs? Cities near Raleigh, NC with the most Night Call Center job openings:
Night Call Center jobs near you
Infographic showing various Night Call Center job openings in Raleigh, NC as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 17% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,810 per year, or $16.7 per hour.

NC Greenville - APC PT - 2DWKE

TeamHealth

Raleigh, NC • On-site

$24K - $29K/yr

Part-time

Retirement

Re-posted 27 days ago

TeamHealth rating

7.5

Company rating: 7.5 out of 10

Based on 95 frontline employees who took The Breakroom Quiz

235th of 887 rated healthcare providers

Job description

Description
TeamHealth is seeking a quality-driven nurse practitioner or physician assistant to join our post-acute care team in Greenville, North Carolina. This is a part-time opportunity (2 days/week) rounding in skilled nursing facilities, with excellent support and training, autonomy, and earning potential. Compensation is fee for service with an estimated compensation range of $24,185 - $29,021 annually and no cap on productivity income potential.
In this role, you'll provide high-quality care to a diverse patient population, collaborate with an experienced multidisciplinary team, and build meaningful relationships with patients and their families. You will have an opportunity to deliver exceptional care during life's pivotal moments.
Our comprehensive clinical and operational leadership team will support your transition into our medical practice with a comprehensive 3-month onboarding program along with a dedicated clinical field mentor and support from industry leading clinical experts in post-acute medicine. Growth and leadership opportunities within this market are available as well.
Our innovative population health data reports will guide you towards optimal and timely care for our patient population. The medical practice is part of TeamACO, a dedicated long-term Accountable Care Organization participating in the Medicare Shared Savings Program for our clinicians, which could result in you receiving a portion of the shared savings if certain criteria are met.
Our Medical Director Leadership Academy (MDLA) will position you for success in quality improvement initiatives, and collaboration with the facility leadership as a valued partner of the team. This educational program is best-in-class and not provided by any other organizations practicing post-acute medicine.
Key Responsibilities
  • Perform comprehensive patient assessments, including medical histories and physical exams
  • Develop, implement, and adjust individualized care plans based on patient needs
  • Monitor progress and coordinate care to optimize outcomes
  • Collaborate closely with physicians, nursing staff, and other healthcare professionals in a team approach
  • Educate patients and families on health management and preventive strategies
  • Maintain accurate, timely medical records in compliance with regulations

Qualifications
  • NP or PA license (State of North Carolina) and DEA
  • Experience in post-acute, acute, ED, or clinic settings preferred, but not required; new grads welcome to apply
  • Strong clinical foundation and knowledge of healthcare regulatory standards
  • Excellent communication and interpersonal skills
  • Collaborative, team-oriented approach with a positive outlook

Why Join TeamHealth?
  • Dedicated night call coverage for work-life balance
  • Supportive clinical leadership and multidisciplinary team environment
  • Opportunity to make a meaningful impact in post-acute patient care
  • Strong earning potential with professional growth opportunities

Come join a team that values compassion, collaboration, and clinical excellence while supporting your professional development and personal growth.
California Applicant Privacy Act: https://www.teamhealth.com/california-applicant-privacy-notice/
City Description
Not far from North Carolina's coast, Greenville is a small city along the Tar River, widely recognized as the thriving cultural, educational, economic and medical hub of Eastern North Carolina. Home to a number of beautiful parks and golf courses, Greenville is near the Pamlico River as well as the beaches of the Outer Banks and wildlife areas like Cape Lookout National Seashore and Croatan National Forest. Enjoy world-class events at East Carolina University and the Greenville Convention Center. Experience vibrant art, live music and the culinary scene in the Uptown Greenville and Dickinson Avenue Districts.
Job Benefits
- 401(k)
- Professional liability insurance
- Access to more than 300 CME/CE offerings in TeamHealth's My Learning
- Ability to commute/relocate: Greenville, Winterville, or Farmville, NC (required)
- Work location: in-person

What TeamHealth employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Teamhealth

Sourced by ZipRecruiter

TeamHealth is a physician-led, patient-focused company. Founded by doctors, for doctors, our success stems from the ingenuity, dedicated teamwork and integrity of our people.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Knoxville, TN, US

Year founded

1979

Social media

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