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New Business Processor Jobs in Indiana (NOW HIRING)

* Position HSO in prospecting, qualifying, consultative selling and closing new business * Possess a ... Manage the end-to-end sales process, including lead qualification, solution scoping, negotiation ...

Own the full new-business sales cycle, prospecting, qualifying, and closing net-new opportunities ... Lead a disciplined, consultative sales process that includes discovery, stakeholder alignment ...

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New Business Processor information

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$15

$24

How much do new business processor jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for new business processor in Indiana is $15.93, according to ZipRecruiter salary data. Most workers in this role earn between $12.79 and $18.32 per hour, depending on experience, location, and employer.

What is a new business processor?

New Business Processors are professionals who handle the initial processing and setup of new client accounts, policies, or contracts within financial, insurance, or similar organizations. They review, verify, and enter client information, ensuring all documentation is complete and accurate before forwarding it for further approval or underwriting. Their work is crucial to maintaining efficient workflow, regulatory compliance, and positive client experiences during the onboarding process.

What skills and qualifications are needed to be a new business processor?

To thrive as a New Business Processor, you need strong organizational skills, attention to detail, and a foundational understanding of insurance or financial products, often supported by a high school diploma or relevant experience. Familiarity with customer relationship management (CRM) systems, document management software, and industry-specific platforms is typically required. Excellent communication, problem-solving abilities, and the capacity to manage time effectively are crucial soft skills. These skills ensure accurate processing of new business applications, minimize errors, and facilitate efficient client onboarding.

What are common challenges faced by new business processors during client onboarding?

New Business Processors often encounter challenges such as managing tight deadlines, ensuring that all client documentation is accurate and complete, and coordinating with multiple internal departments like underwriting and compliance. Navigating diverse client requirements and adapting to frequent policy or system updates can also be demanding. However, strong organizational skills, clear communication, and attention to detail are key to overcoming these obstacles and ensuring a smooth onboarding experience for new clients.

What is the difference between New Business Processor vs Customer Service Representative?

AspectNew Business ProcessorCustomer Service Representative
CredentialsBasic office skills, sometimes industry-specific certificationsSame as New Business Processor, often with customer service training
Work EnvironmentOffice setting, processing new client applicationsOffice or call center, handling customer inquiries
Employer & IndustryFinancial, insurance, banking sectorsRetail, telecom, banking sectors
Search & ComparisonOften compared for roles involving client onboardingMore focused on ongoing customer support

The main difference is that a New Business Processor primarily handles onboarding and processing new client applications, while a Customer Service Representative focuses on ongoing customer support and issue resolution. Both roles require strong communication skills and industry knowledge but serve different stages of the customer lifecycle.

What are popular job titles related to New Business Processor jobs in Indiana?

For New Business Processor jobs in Indiana, the most frequently searched job titles are:

What cities in Indiana are hiring for New Business Processor jobs?

Cities in Indiana with the most New Business Processor job openings:

Infographic showing various New Business Processor job openings in Indiana as of August 2026, with employment types broken down into 83% Full Time, 14% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $33,136 per year, or $15.9 per hour.

Business Process Analyst (Finance)

Guidehouse

Indianapolis, IN • On-site

$58K - $78K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 25 days ago


Guidehouse rating

8.0

Company rating: 8.0 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

35th of 72 rated business consultants


Job description

Job Family:

Operational Effectiveness Consulting


Travel Required:

Up to 10%


Clearance Required:

Ability to Obtain Public Trust

What You Will Do:
We are looking for a Business Process Analyst to deliver agile project management and end-to-end delivery support for enhancements to a financial system. The ideal candidate will have demonstrated experience with: requirements gathering, user interface (UI) design, user acceptance testing, training, and stakeholder engagement. This individual will partner directly with business stakeholders, end users, and program leadership, report to the Guidehouse project manager, provide in-person support to the client located in Indianapolis, IN or Washington, DC.

Responsibilities of this role are as follows, to include but not limited to:

  • Lead or be a member of a team of analysts that apply process improvement, reengineering, modernization, or transformation principles, approaches, and methodologies that lead to increased efficiency or effectiveness in financial and operations management.

  • Experienced in assessing process performance in complex environments, involving linkages between financial, staffing, and other support processes, and operational processes and outcomes.

  • Directs requirement collection and refinement efforts, to include leading and facilitating interviews, surveys, working sessions and focus group studies.

  • Lead and facilitate requirements workshops, interviews, and working sessions with business stakeholders and user representatives to identify, analyze, and document operational and business functional requirements.

  • Analyze business processes, operational workflows, and user needs to develop clear, complete, testable, and traceable requirements.

  • Collaborate with program managers, architects, developers, testers, and subject matter experts to verify requirements are accurately understood, refined, and implemented.

  • Identify requirement gaps, inconsistencies, dependencies, assumptions, and risks, and recommend appropriate resolutions.
    Support user acceptance testing and training activities to confirm capabilities meet stakeholder needs.

  • Provides support for the design and implementation of new or enhancements to business processes.

  • Supports coordination between multiple project teams to ensure enterprise-wide integration of reengineering efforts.

  • Ensures proposed process improvements align to strategic objectives, and initiatives are compliant with appropriate policies, rules and regulations.

  • Experienced in developing realistic and practical implementation plans.

  • Conducts organizational studies and evaluations; conducts work simplification and measurement studies; and prepares operations, training, and procedural manuals to assist management in implementing ways to operate more efficiently and effectively.

  • Familiar with developing and interpreting cost analysis, budget plans, and developing and presenting briefings to senior management.


What You Will Need:

  • Must be able to OBTAIN and MAINTAIN a Federal or DoD "PUBLIC TRUST"; candidates must obtain approved adjudication of their PUBLIC TRUST prior to onboarding with Guidehouse. Candidates with an ACTIVE PUBLIC TRUST or SUITABILITY are preferred.

  • Bachelor's degree.

  • THREE (3) or more years of experience in Business Process Analysis, preferably in finance activities.

  • Experience working directly with business stakeholders and end users to gather, analyze, and document requirements.

  • Experience facilitating requirements workshops, interviews, and stakeholder meetings.

  • Strong analytical, problem-solving, organizational, and communication skills.

  • Strong communication skills with the ability for oral and written communication with senior levels of management and the Customer.


What Would Be Nice To Have:

  • Active CBP BI or reciprocity strongly preferred.

  • NINE (9) or more years of professional experience

  • Strong preference for Federal experience

  • Strong preference for financial or accounting experience

  • Knowledge of Agile project management and tools (i.e., Jira, Confluence) preferred


What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

  • Medical, Rx, Dental & Vision Insurance

  • Personal and Family Sick Time & Company Paid Holidays

  • Position may be eligible for a discretionary variable incentive bonus

  • Parental Leave and Adoption Assistance

  • 401(k) Retirement Plan

  • Basic Life & Supplemental Life

  • Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

  • Short-Term & Long-Term Disability

  • Student Loan PayDown

  • Tuition Reimbursement, Personal Development & Learning Opportunities

  • Skills Development & Certifications

  • Employee Referral Program

  • Corporate Sponsored Events & Community Outreach

  • Emergency Back-Up Childcare Program

  • Mobility Stipend

About Guidehouse

Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.


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