Job Summary:
Best Choice Products is an e-commerce retail brand committed to developing products for families. The Network & Systems Administrator is responsible for the implementation, administration, and maintenance of the organization’s network infrastructure and systems, ensuring reliability, security, and performance across corporate environments.
Responsibilities:
• Manage daily operations of mission-critical network and systems infrastructure across the Corporate Headquarters and Fulfillment Center environments.
• Monitor, maintain, configure, troubleshoot, and repair hardware, software, network and systems environments to ensure optimal performance and uptime.
• Ensure high availability, reliability, and performance of enterprise infrastructure and applications.
• Apply firmware, software, and security updates to network and infrastructure systems.
• Maintain accurate hardware and software asset inventories and licensing records.
• Develop and maintain automation processes for employee onboarding and offboarding.
• Establish and maintain standardized system baselines for efficient deployment and lifecycle management of computing assets.
• Plan, implement, maintain, and improve network, hardware, software, and security standards and best practices.
• Support and strengthen cybersecurity initiatives, including antivirus, email security, IDS/IPS systems, and access management.
• Maintain disaster recovery, business continuity, and incident response procedures and documentation.
• Provide technical troubleshooting and support across all support tiers as needed.
• Train and support internal team members on existing and emerging technologies, processes, and security best practices.
• Stay current with evolving infrastructure, cloud, and systems administration technologies and recommend improvements and modernization opportunities.
• Partner with IT vendors and service providers to support infrastructure operations and projects.
• Provide regular status updates on active tasks, projects, and operational initiatives.
• Perform additional duties and responsibilities as assigned.
Qualifications:
Required:
• Bachelor’s degree in Management Information Systems, Information Systems, Computer Science, Computer Engineering or similar study required.
• Minimum 3-5 years of progressive “hands-on” network and systems administration.
• Experience implementing, maintaining, and administering cloud-based infrastructure environments.
• Strong understanding of networking concepts, including switching, routing, routing protocols, network security, load balancing, SSL/TLS, VPN and point-to-point connectivity.
• Advanced experience with Microsoft technologies and platforms, including Microsoft 365, Azure/Entra ID, Exchange Online, Teams, SharePoint, DNS, etc.
• Experience supporting enterprise platforms such as NetSuite, Atlassian (Jira, Confluence, etc.), Slack and Warehouse Management Systems (WMS).
• Knowledge of hardware and software asset management and licensing administration.
• Experience with virtualization technologies, including design, implementation, and administration.
• Strong understanding of IT security technologies and best practices.
• Experience supporting disaster recovery and business continuity planning.
• Experience participating in or supporting enterprise-level IT projects.
• Strong analytical and problem-solving skills with the ability to identify and resolve complex technical issues.
• Proven ability to manage multiple priorities and deliver high-quality results within tight deadlines.
• Excellent organizational skills and attention to detail.
• Strong interpersonal and communication skills with the ability to work effectively across teams.
Company:
BCP is an e-commerce site which builds the Best In-House Products with Quality & Value, Always. Founded in 2002, the company is headquartered in Tustin, USA, with a team of 51-200 employees. The company is currently Growth Stage.