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Network Support Manager Jobs in Texas (NOW HIRING)

TengoInternet

Network Technician (Tier 1)

San Antonio, TX · On-site

$16 - $24/hr

NETWORK SUPPORT MANAGER SALARY RANGE: $16 - $24 /HR + Benefits A growing 22-year-old company located near the Quarry Shopping Center and the San Antonio Zoo is seeking a Network Technician to work in ...

TengoInternet

Network Technician (Tier 1)

San Antonio, TX · On-site

$16 - $24/hr

NETWORK SUPPORT MANAGER SALARY RANGE: $16 - $24 /HR + Benefits A growing 22-year-old company located near the Quarry Shopping Center and the San Antonio Zoo is seeking a Network Technician to work in ...

TengoInternet

Network Technician (Tier 1)

San Antonio, TX · On-site

$16 - $24/hr

NETWORK SUPPORT MANAGER SALARY RANGE: $16 - $24 /HR + Benefits A growing 22-year-old company located near the Quarry Shopping Center and the San Antonio Zoo is seeking a Network Technician to work in ...

TengoInternet

Network Technician (Tier 1)

San Antonio, TX · On-site

$16 - $24/hr

NETWORK SUPPORT MANAGER SALARY RANGE: $16 - $24 /HR + Benefits A growing 22-year-old company located near the Quarry Shopping Center and the San Antonio Zoo is seeking a Network Technician to work in ...

Volvo Group

Project Manager - Network Service Supp.

Fort Worth, TX · On-site

$110K - $130K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Prevost is seeking a Service Network Support Manager to champion customer satisfaction and profitability across our expanding service center network in the US and Canada. Partnering closely with the ...

Volvo Group

Project Manager - Network Service Supp.

Houston, TX

$110K - $130K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Prevost is seeking a Service Network Support Manager to champion customer satisfaction and profitability across our expanding service center network in the US and Canada. Partnering closely with the ...

SquareDomain

Support Team (Helpdesk) Lead

Austin, TX · On-site

... network support position • Management experience highly desired • Degree valued but not required Other Expectations: • A general understanding of our industry is expected; familiarity with ...

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All JobsNetwork Support JobsNetwork Support Manager JobsNetwork Support Manager Jobs in Texas

Network Support Manager information

See Texas salary details

$62.4K

$81K

$96K

How much do network support manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for network support manager in Texas is $80,960.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,100.00 and $89,000.00 per year, depending on experience, location, and employer.

How does a network support manager typically collaborate with other IT teams to resolve complex network issues?

A Network Support Manager often works closely with system administrators, cybersecurity teams, and software engineers to diagnose and resolve complex network problems. This collaboration may involve coordinating troubleshooting efforts, sharing network performance data, and developing cross-functional solutions to ensure minimal downtime. Regular meetings and clear communication channels are essential to align on incident response and long-term network improvement strategies. This team-oriented approach helps maintain a stable and secure network environment.

What are the key skills and qualifications needed to thrive as a network support manager, and why are they important?

To thrive as a Network Support Manager, you need a strong background in network infrastructure, troubleshooting, and team leadership, often supported by a bachelor's degree in IT or a related field. Familiarity with tools like Cisco IOS, network monitoring systems, and certifications such as CCNA or CompTIA Network+ are typically required. Excellent communication, problem-solving abilities, and organizational skills are crucial soft skills for effectively managing teams and responding to network issues. These skills and qualifications are essential to ensure reliable network operations, minimize downtime, and lead support teams efficiently.

What does a network support manager do?

A Network Support Manager oversees the operation and maintenance of an organization's computer networks. They manage a team of network support specialists to ensure network reliability, troubleshoot issues, and implement improvements. Their responsibilities also include planning network upgrades, ensuring cybersecurity measures are in place, and coordinating with other IT departments. Network Support Managers play a critical role in minimizing downtime and maintaining efficient IT infrastructure.

What is the difference between Network Support Manager vs Network Administrator?

AspectNetwork Support ManagerNetwork Administrator
CertificationsCCNA, CompTIA Network+, Cisco certificationsCCNA, CompTIA Network+, Cisco certifications
Work EnvironmentOversees support teams, manages network issues, strategic planningMaintains and configures network hardware and software, performs troubleshooting
Employer & Industry UsageIT support companies, large organizations, managed service providersCorporate IT departments, small to medium businesses

The main difference is that a Network Support Manager focuses on leading support teams, strategic planning, and overseeing network operations, while a Network Administrator handles day-to-day network maintenance, configuration, and troubleshooting. Both roles require similar certifications but differ in scope and responsibilities.

What are the most commonly searched types of Network Support jobs in Texas?

The most popular types of Network Support jobs in Texas are:

What cities in Texas are hiring for Network Support Manager jobs?

Cities in Texas with the most Network Support Manager job openings:

Network Support Manager jobs near you
Infographic showing various Network Support Manager job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $80,960 per year, or $38.9 per hour.

Network Technician (Tier 1)

TengoInternet

San Antonio, TX • On-site

$16 - $24/hr

Full-time

Re-posted 6 days ago

Job description

JOB TITLE: JOB TITLE: NETWORK TECHNICIAN TIER 1
REPORTS TO: NETWORK SUPPORT MANAGER
SALARY RANGE: $16 - $24 /HR + Benefits
A growing 22-year-old company located near the Quarry Shopping Center and the San Antonio Zoo is seeking a Network Technician to work in a values-based team environment.
Job Mission
The Network Technician I is responsible for providing first-level technical support to customers by diagnosing, troubleshooting, and resolving basic hardware, software, and connectivity issues. This role serves as the first point of contact for monitoring alerts, customer inquiries, and service requests.
The Network Technician I works to resolve issues on the first interaction whenever possible while maintaining a customer-service-oriented environment focused on problem detection, resolution, and escalation when necessary. This position supports senior technicians and assists with network installations, maintenance, and operational tasks while developing technical expertise.
Job Outcomes
Responsibilities
  • Provide first-level technical support for customer network issues and service requests
  • Monitor network alerts and respond to service tickets in a timely manner
  • Troubleshoot basic connectivity issues involving routers, switches, access points, and client devices
  • Escalate complex technical issues to senior technicians with clear documentation of the troubleshooting steps performed
  • Provide professional and courteous phone and email support for customers
  • Maintain ownership of assigned tickets and follow through to resolution or proper escalation
  • Communicate status updates to customers and internal stakeholders as needed
  • Assist senior technicians with network installations, upgrades, and equipment staging
  • Perform basic device configuration and hardware replacements as directed
  • Accurately document troubleshooting steps, resolutions, and service activities within the ticketing system
  • Support operational processes by following established procedures and documentation standards
  • Be prompt and available during scheduled hours to ensure proper support coverage
  • Participate in scheduled on-call rotations as required
  • Assist with maintaining accurate service records and work orders
  • Support team members in resolving cases and maintaining service quality
  • Other duties as assigned

Job Competencies
Professional Attributes
  • Ability to quickly learn new technologies and troubleshooting methods
  • Positive attitude with customers and team members
  • Strong phone etiquette and customer service skills
  • Ability to multitask while maintaining strong attention to detail
  • Basic technical troubleshooting and problem-solving skills
  • Ability to work effectively in a team environment
  • High level of initiative and willingness to learn
  • Good time management and organizational skills
  • Clear written and verbal communication skills
  • Ability to remain calm and professional in stressful situations
  • Ability to follow established procedures and instructions
  • Professional customer-facing presence when assisting with field work
  • Basic mechanical aptitude and comfort working with technology equipment
  • Comfortable working on ladders and in field environments when assisting with installations
  • High regard for personal safety when performing work

Education / Training
  • Associate's Degree in Computer Science, Computer Information Systems, or equivalent work experience preferred but not required.

Preferred certifications include one or more of the following:
  • CompTIA Network+ (Must obtain with 90 days of employment)
  • CWT (Certified Wireless Technician)
  • CompTIA A+
  • Entry-level networking certifications or relevant technical coursework

Experience Requirements:
  • 0-2 years of technical support, help desk, or network operations experience preferred
    Basic familiarity with troubleshooting wired and wireless networks is beneficial

Other Requirements
  • Valid driver's license
  • Must be authorized to work in the United States
  • Passport or ability to obtain a passport
  • Ability to pass drug screening and background check

Apply