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Network Support Manager Jobs in Texas (NOW HIRING)

NETWORK SUPPORT MANAGER SALARY RANGE: $16 - $24 /HR + Benefits A growing 22-year-old company located near the Quarry Shopping Center and the San Antonio Zoo is seeking a Network Technician to work in ...

NETWORK SUPPORT MANAGER SALARY RANGE: $16 - $24 /HR + Benefits A growing 22-year-old company located near the Quarry Shopping Center and the San Antonio Zoo is seeking a Network Technician to work in ...

NETWORK SUPPORT MANAGER SALARY RANGE: $16 - $24 /HR + Benefits A growing 22-year-old company located near the Quarry Shopping Center and the San Antonio Zoo is seeking a Network Technician to work in ...

NETWORK SUPPORT MANAGER SALARY RANGE: $16 - $24 /HR + Benefits A growing 22-year-old company located near the Quarry Shopping Center and the San Antonio Zoo is seeking a Network Technician to work in ...

NETWORK SUPPORT MANAGER SALARY RANGE: $16 - $24 /HR + Benefits A growing 22-year-old company located near the Quarry Shopping Center and the San Antonio Zoo is seeking a Network Technician to work in ...

... network support position • Management experience highly desired • Degree valued but not required Other Expectations: • A general understanding of our industry is expected; familiarity with ...

Preferred certifications include CompTIA A+, Network+, CCNA but are not required 5 years experience in a technical support, helpdesk, network support position Management experience highly desired ...

Preferred certifications include CompTIA A+, Network+, CCNA but are not required. 5 years experience in a technical support, helpdesk, network support position. Management experience highly desired.

Showing results 21-40

Network Support Manager information

See Texas salary details

$62.4K

$81K

$96K

How much do network support manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for network support manager in Texas is $80,960.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,100.00 and $89,000.00 per year, depending on experience, location, and employer.

What does a network support manager do?

A Network Support Manager oversees the operation and maintenance of an organization's computer networks. They manage a team of network support specialists to ensure network reliability, troubleshoot issues, and implement improvements. Their responsibilities also include planning network upgrades, ensuring cybersecurity measures are in place, and coordinating with other IT departments. Network Support Managers play a critical role in minimizing downtime and maintaining efficient IT infrastructure.

How does a network support manager typically collaborate with other IT teams to resolve complex network issues?

A Network Support Manager often works closely with system administrators, cybersecurity teams, and software engineers to diagnose and resolve complex network problems. This collaboration may involve coordinating troubleshooting efforts, sharing network performance data, and developing cross-functional solutions to ensure minimal downtime. Regular meetings and clear communication channels are essential to align on incident response and long-term network improvement strategies. This team-oriented approach helps maintain a stable and secure network environment.

What are the key skills and qualifications needed to thrive as a network support manager, and why are they important?

To thrive as a Network Support Manager, you need a strong background in network infrastructure, troubleshooting, and team leadership, often supported by a bachelor's degree in IT or a related field. Familiarity with tools like Cisco IOS, network monitoring systems, and certifications such as CCNA or CompTIA Network+ are typically required. Excellent communication, problem-solving abilities, and organizational skills are crucial soft skills for effectively managing teams and responding to network issues. These skills and qualifications are essential to ensure reliable network operations, minimize downtime, and lead support teams efficiently.

What is the difference between Network Support Manager vs Network Administrator?

AspectNetwork Support ManagerNetwork Administrator
CertificationsCCNA, CompTIA Network+, Cisco certificationsCCNA, CompTIA Network+, Cisco certifications
Work EnvironmentOversees support teams, manages network issues, strategic planningMaintains and configures network hardware and software, performs troubleshooting
Employer & Industry UsageIT support companies, large organizations, managed service providersCorporate IT departments, small to medium businesses

The main difference is that a Network Support Manager focuses on leading support teams, strategic planning, and overseeing network operations, while a Network Administrator handles day-to-day network maintenance, configuration, and troubleshooting. Both roles require similar certifications but differ in scope and responsibilities.

What are the most commonly searched types of Network Support jobs in Texas?

The most popular types of Network Support jobs in Texas are:

What cities in Texas are hiring for Network Support Manager jobs?

Cities in Texas with the most Network Support Manager job openings:

Infographic showing various Network Support Manager job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $80,960 per year, or $38.9 per hour.

Sr Supervisor I NOC Technical Support (Hybrid)

Motorola Solutions, Inc.

Allen, TX • On-site

$60K - $68K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 27 days ago


Key responsibilities

  • Provide shift-based operational leadership and direction to the technical support staff in the Network Operations Center.

  • Oversee incident response workflows to resolve critical infrastructure, service, and endpoint concerns quickly and accurately.

  • Conduct team meetings, performance reviews, and develop technical documentation to support team growth and operational standards.


Motorola Solutions rating

8.7

Company rating: 8.7 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

18th of 161 rated electronics manufacturers


Job description

Company Overview
At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.
Department Overview
At Motorola Solutions, safety and security are at the heart of everything we do. We build and connect technologies to help protect people, property and places. In our Network Operations Center (NOC), our technical teams deliver essential support and shift oversight to keep critical infrastructure and public safety networks operating flawlessly. We are "Solving for safer."
Job Description
As a Sr Technical Support Supervisor in our 24/7 Network Operations Center, you will provide shift-based operational leadership and direction to a dedicated technical support staff. You will drive operational excellence, manage incidents, and maintain service availability to help ensure our customers are connected when it matters most. Working in a people-first culture, you will empower your team through active coaching, professional development, and collaborative problem-solving. Bachelor's degree or equivalent practical experience.
Work schedule for the Sr Supervisor I NOC Technical Support role:
Day Shift
Monday - Friday, 8:00 am - 4:30 pm (Central Time)
Schedules subject to change in response to business needs.
Key Responsibilities:
Operational Leadership & Shift Oversight
  • Guide daily technical support operations to maintain service level objectives, coordinate ACD staffing, and align work schedules with dynamic operational needs
  • Monitor team performance against service level agreements (SLAs and OLAs) while fostering continuous operational improvement
  • Maintain full compliance with state and federal telecommunications outage notification regulations (including FCC mandates)

Incident Escalation & Customer Operations
  • Oversee incident response workflows to resolve critical infrastructure, service, and endpoint concerns quickly and accurately
  • Handle customer escalations collaboratively alongside senior management and internal support teams to deliver high customer satisfaction
  • Direct departmental onboarding, system account permissions, and routine administrative functions for direct reports

Team Coaching & Technical Standards
  • Conduct regular team meetings and individual performance reviews to provide constructive feedback, deliver SMART goals, and establish tailored development plans
  • Author and standardize technical instructional documentation, including Knowledge Base (KB) articles, MOPs, training aids, and departmental guidelines
  • Drive ongoing employee engagement and technical growth across complex IP network topologies

Job Requirements:
Technical Expertise
  • IP Networking proficiency and familiarity with interoperability standards
  • Network Troubleshooting expertise involving IP connectivity, routers, switches, terminal devices, servers, and endpoints
  • Networking Protocols knowledge across BGP, MPLS, SIP, or VPN architectures
  • Technical Documentation navigation capabilities, including reading and interpreting network drawings (such as Visio diagrams)

Professional Experience
  • Incident Management experience delivering fast resolution and clear communications within 24/7 mission-critical environments
  • Performance Coaching background utilizing metrics-driven goals and constructive feedback loops to support team members
  • 1+ years of supervisory or leadership experience with responsibility for direct reports

Preferred Qualifications
  • Experience working directly within a telecommunications or public safety Network Operations Center (NOC) environment

This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers
Target Base Salary Range: $60,000 - $68,000
Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.
#LI-DB1
#LI-Hybrid
Basic Requirements
  • High School Diploma
  • 1+ years of supervisory or leadership experience with responsibility for direct reports
  • Must be able to obtain background clearance as required by government customer
  • Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.

Travel Requirements
Under 10%
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
Yes
Our U.S. Benefits include:
  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits
  • 401K with Company Match
  • 10 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
  • and more!

EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.
We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

What Motorola Solutions employees say

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About Motorola Solutions

Sourced by ZipRecruiter

At Motorola Solutions, we believe that everything starts with safety. It's the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class. As a global leader in public safety and enterprise security, we create and connect the technologies that help to keep people safe where they live, learn, work and play. Our integrated technology ecosystem unifies critical communications, video security and access control, and command center software, enabling collaboration in more powerful ways. At Motorola Solutions, we're ushering in a new era in public safety and security. Bring your passion, potential and talents to a career that matters.

Industry

Technology, communication and media

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US

Year founded

1928