Entry Level Network Support Jobs in Texas (NOW HIRING)

Salary: $5,178.00 Monthly
Location : 5806 Mesa Drive, Austin, TX
Job Type: Classified Regular Full Time
Job Number: 202600091 Austin
Division: Innovation and Technology Division
Department: Network Operations
Opening Date: 06/22/2026
Closing Date: 7/4/2026 11:00 PM Central
FLSA: Non-Exempt
General Description
This posting closes on 07/04/2026 at 11pm.
ATTENTION: All transcripts and certificates MUST be attached, or your application will automatically be denied.
This position requires working in an office at our Austin Texas location.
Performs entry-level network work. Work involves assisting in the implementation, maintenance, and monitoring of local area networks, wide area networks, internet or intranet systems, and network segments. Works under close supervision to general supervision, with minimal to moderate latitude for the use of initiative and independent judgment.
Essential Job Functions
50% Performs network startup and shutdown procedures, document work performed and maintains records for the division on network configurations.
• Assists/monitors the status of the network to ensure that all devices are working properly; makes upgrades and repairs as needed.
• Conducts major studies regarding system usage, makes recommendations for improvements, and determines network system requirements.
• Assists/monitors firmware updates, tuning, and capacity planning activities to enhance the performance of the network resources.
• Reviews configurations for completeness and accuracy and plans and schedules network studies and system implementations.
• Analyzes existing network and systems (i.e. OpManager) procedures for efficiency and effectiveness.
• Documents, analyzes, and defines agency disaster recovery responsibilities and procedures. Document and develop policies and procedures designed to ensure the integrity of local area network or wide area network environments.
• Documents requirements and work performed pertaining to customers' needs and use information to identify, predict, interpret, and evaluate system and network requirements.
• Evaluates network performance issues and installs and tests equipment, connections, and firewalls.
• Defines and follows policies and procedures designed to ensure the integrity of the local area network or wide area network environment and provides recommendations to improve them.
25% Assists with the network configurations, monitoring, and maintenance
• Assists/monitors in maintaining the network's physical and logical structures, including network connections.
• Assists/monitors in maintaining network support software, analyzes user support statistics, and recommends appropriate measures.
• Assists/maintains the operating system and security software utilized on the network, including the addition of new users to the network and the establishment of rights and privileges via Active Directory or similar access and identity management systems.
• Assists/monitors the operational network environment and takes corrective measures to ensure efficient functionality.
• Assists/maintains the local area network or wide area network (for example - Fiber, MPLS, Cellular Broadband, Metro Ethernet, Site-to-Site Tunnels, Client VPNs) internet or intranet, cable and hub installations, and inventories.
• Assists in preparing and analyzing statistics on network utilization and availability
15% Conducts product evaluations of upgraded or new hardware and software; identifies strengths, weaknesses, and potential benefits to the agency; and recommends enhancements to network facilities.
• Performs tuning and capacity planning activities to enhance the performance of the network resources.
• Participate in end user break/fix support,
• Prioritize and triage incidents.
• Responds to outages.
• Participate in a rotating on call schedule.
• After hours maintenance windows.
10% Other duties as assigned.
MQs, KSA, License/Certifications
Minimum Qualifications
This position requires working in an office at our Austin Texas location.
Education: Graduation from an accredited two-year college, university or technical school with major coursework in computer science, management information systems, network technology, information security or a related field. Needed transcripts and certificates MUST be attached, or your application will automatically be denied.
Experience: Minimum of two (2) years' experience as a Network Engineer or IT Technician. Experience with network connectivity, technologies, protocols, and security.
Applicable Substitutions: Education and experience may be substituted for one another.
Preferred Qualifications:

• Graduation from a four-year college or university with major course work in computer science, management information systems, network technology, information security or a related field.
• Certifications such as Cisco CCST, CCST IT Support, CCST Networking, CCST Field Technician, or CompTIA Network+certification is preferred.

All transcripts and certificates MUST be attached, or your application will automatically be denied.
REGISTRATION, CERTIFICATION OR LICENSURE:
• Possess a valid Texas driver license
• Additional certifications may be required to be registered, certified, or licensed in a specialty area.
Knowledge
• Knowledge of network facilities and data processing techniques, of computer hardware and software, of network operating system and security software, and of performance monitoring and capacity management tools.
Skills
• Skill in in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Exceptional analytical and problem-solving skills.
• Great organizational and time management skills.
Abilities
• Ability to recognize, analyze, and resolve network problems; and to communicate effectively.
Physical Requirements/Supplemental Information
TRAVEL REQUIREMENT: 10%
PHYSICAL REQUIREMENTS AND/OR WORKING CONDITIONS:
This position requires working in an office at our Austin Texas location. This position functions in a standard office environment. Must be able to move around the office to access filing cabinets, office equipment and move up to 20 pounds. Must be able to communicate and exchange information via phone, computer, in person and via electronic media. Must be able to perform repetitive use of a keyboard at a workstation. Must be able to work with overlapping deadlines.
This position is expected to work in the office but may be eligible for situational or hybrid telework schedule upon completion of an initial probationary period. For teleworking, must have a secure, dedicated workspace with internet service, ability to maintain a reliable consistent work schedule and be available for meetings and group collaboration via Microsoft Teams or other platforms/applications during regular business hours.
Other Information:NOTE: All transcripts and certificates MUST be attached to your application, or your application will automatically be denied.Military Information:
MILITARY OCCUPATIONAL SPECIALIST (MOS) CODE: Veterans, Reservists or Guardsmen with an MOS or additional duties pertaining to the minimum experience requirements may meet the minimum qualifications for this position and are highly encouraged to apply. For more information see the Texas State Auditor's Military Crosswalk at The Texas Alcoholic Beverage Commission adheres to the Military Preference granted in Chapter 657 of the Texas Government Code and the Former Foster Children Preference granted in Chapter 672 of Section 1, Subtitle B, and Title 6 of the Texas Government Code. Males between the ages of 18 and 25 years, inclusive, may be required to furnish proof of either selective service registration or exemption there from as a condition of state employment.
Supplemental Information:
The Texas Alcoholic Beverage Commission reserves the right to adjust compensation based upon legislative mandates in regard to TABC's and/or an employee's contribution to the Employees Retirement System. In compliance with Senate Bill 321, agencies that hire a person who has retired from the Employees Retirement System (ERS) or the Law Enforcement and Custodial Officers Supplemental Fund (LECOS) on or after September 1, 2009, are required to remit a surcharge each month the return-to-work retiree is employed. Candidates meeting these requirements will be offered a lower base salary to cover the surcharge. More than one position may be filled from this posting. Applicants should clearly describe on their applications how they meet the minimum qualifications for the position. Qualifications may be verified through testing. Resumes will not be accepted in lieu of the completed application. Incomplete applications may not be considered. The Immigration Reform and Control Act of 1986 require all new employees to present proof of eligibility to work in the United States within three (3) days of being hired. The Texas Alcoholic Beverage Commission participates in E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization; For more information, see:
Regular (Non-Commissioned) Employees
Health Insurance

• Employees are provided comprehensive health coverage which includes prescription drug and vision benefits.
• Full time (30 hours or more a week) employees: the State pays 100% of the employee's premium and 50% of the dependent's premium.
• Part time employees: the State pays 50% of the employee's premium and 25% of the dependent's premium.
• Newly hired employees must complete a 60 day waiting period to receive health insurance benefits unless they are a direct transfer from another agency that participates in the Employees Retirement System of Texas Group Benefit Plan.

Dental Coverage

• Employees and eligible dependents may enroll in a choice of dental insurance plans or a dental discount plan and pay a monthly premium. There is no waiting period for dental coverage.

Tax Free Savings Accounts

• Employees may enroll in a flexible spending medical and/or dependent care account. These accounts increase take home pay by allowing employees to pay for planned out-of-pocket health and day care costs tax-free.

Retirement

• When an employee qualifies, there is security in receiving monthly annuities upon retirement from State employment. Payments are based upon average salary, service credit and retirement date.
• All employees hired on or after September 1, 2015 will become immediate members of the State Employee Retirement System (ERS) by contributing a portion of their pre-tax monthly salary (9.5%) into a personal state retirement account. The State also contributes a percentage of your salary to the ERS retirement fund (not your personal state retirement account).
• To assist employees in meeting their retirement goals, employees may participate in a 401(k) or 457 Plan. Employees may contribute on a pre-tax or Roth after-tax basis.

Life Insurance

• Upon enrollment in State health coverage, employees receive $5000 in Basic Term Life Insurance with $5000 of AD&D (Accidental Death and Dismemberment) coverage at no cost.
• Employees may enroll in Optional Term Life Insurance and elect 1 or 2 times their annual salary. Employees can also apply for 3 or 4 times their annual salary through Life Evidence of Insurability (Life EOI). Each election provides an equal amount of AD&D coverage. Premiums are calculated based upon age, salary and level of coverage purchased.
• For a premium, additional Voluntary AD&D coverage is available. Employees may choose an amount of coverage starting at $10,000 up to $200,000. Employees may also enroll eligible dependents.
• Dependent Term Life is available for a minimal monthly premium. The benefit includes $5000 term life with $5000 AD&D for covered family member.

Texas Income Protection Plan (TIPP): Short Term and Long Term Disability

• If an employee is unable to work due to a qualifying disability, this benefit pays part of an employee's salary for a set period of time. Premiums are based upon monthly salary.

Annual and Sick Leave

• Upon hire, employees begin accruing annual and sick leave hours. Employees may utilize accrued sick leave immediately upon hire. Accrued annual leave is available to use after six months of continuous State service. Annual leave is earned based upon years of creditable state employment.

Paid Holidays
Employees are granted several paid federal and state holidays throughout the year.
01
Did you graduate from an accredited two-year college or university with major coursework in computer science, management information systems, network technology, information security or a related field? (attach transcripts)

• Yes
• No

02
Did you graduate from an accredited four-year college or university with major coursework in computer science, management information systems, network technology, information security or a related field? (attach transcripts)

• Yes
• No

03
Do you possess a minimum of two (2) years' experience as a Network engineer or IT technician?

• Yes
• No

04
Do you have experience with network connectivity, technologies, protocols, and security?

• Yes
• No