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Network Operations Center Manager Jobs in Rochester, NY

Noblesoft Technologies

Network Engineer L2

Webster, NY · On-site

$30 - $35/hr

Position: Network Engineer L2 Location: Webster NY - Onsite * Expertise with - DCLAN and WAN ... Establishing and managing a Data Center Operations Team responsible for the planning, installation ...

ADT

Cloud Network Analyst

Rochester, NY · On-site

Manage secure network environments across Azure, AWS, GCP, and OCI and on-prem locations. * Support ... Automate network operations using scripting tools (e.g., Python, Ansible). * Configure BGP and OSPF ...

Paylocity

Call Center Manager

Pittsford, NY · On-site

... Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your ... Position Overview: Call Center Manager (internally titled Client Services Manager Ops) play a ...

Paylocity

Call Center Manager

Pittsford, NY · On-site

... Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your ... Position Overview: Call Center Manager (internally titled Client Services Manager Ops) play a ...

FirstLight

Senior NOC Technician

Victor, NY · On-site

There are three main roles in the Network Operation Center (NOC). Surveillance, Repair, and ... Management of technically escalated issues that may require hands-on management of 3rd party vendor ...

Iberdrola

Lead Telecom Network Architect

Rochester, NY · On-site

... operations and proactive network monitoring in conjunction with monitoring and management ... Analyze network flows, performance, and disaster recovery optimization starting at the data center ...

Iberdrola

Lead Telecom Network Architect

Rochester, NY · On-site

... operations and proactive network monitoring in conjunction with monitoring and management ... Analyze network flows, performance, and disaster recovery optimization starting at the data center ...

GoNetspeed

Technical Support Representative

Rochester, NY

$20 - $25/hr

... Network Operations Center. This candidate will be responsible for providing Level I and potentially ... This person will directly report to the NOC Manager and will interface with the other work groups ...

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Network Operations Center Manager information

See Rochester, NY salary details

$21.7K

$100.3K

$144.5K

How much do network operations center manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for network operations center manager in Rochester, NY is $100,319.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,900.00 and $112,500.00 per year, depending on experience, location, and employer.

What does a Network Operations Center (NOC) manager do?

A Network Operations Center (NOC) Manager oversees the team responsible for monitoring, maintaining, and troubleshooting an organization's network infrastructure. They ensure network systems run smoothly, manage incident responses, and coordinate repairs or upgrades to minimize downtime. NOC Managers also develop processes, train staff, and communicate with other IT departments to ensure network reliability and security. Their role is crucial for maintaining business continuity and supporting organizational IT needs.

How does a Network Operations Center (NOC) manager typically collaborate with other IT departments to ensure seamless network performance?

A NOC Manager plays a crucial role in coordinating with other IT departments such as security, infrastructure, and application teams to maintain optimal network performance. This often involves regular meetings to discuss upcoming changes, incidents, or upgrades, as well as joint troubleshooting during network outages or performance issues. Effective communication and collaboration are key, as the NOC Manager must ensure that all stakeholders are informed about network health and any potential risks. By fostering strong interdepartmental relationships, the NOC Manager helps create a proactive environment that minimizes downtime and enhances the organization's overall IT resilience.

What are the key skills and qualifications needed to thrive as a Network Operations Center manager, and why are they important?

To thrive as a Network Operations Center Manager, you need strong expertise in network infrastructure, incident management, and IT operations, typically supported by a degree in information technology or a related field. Familiarity with network monitoring tools (like SolarWinds or Nagios), ticketing systems, and certifications such as CCNA or CompTIA Network+ are highly valuable. Leadership, problem-solving, and effective communication are crucial soft skills for managing teams and responding rapidly to network events. These skills ensure efficient network performance, minimize downtime, and maintain organizational productivity.

What is the difference between Network Operations Center Manager vs Network Engineer?

AspectNetwork Operations Center ManagerNetwork Engineer
CredentialsTypically requires a bachelor's degree in IT, computer science, or related field; certifications like Cisco CCNA, CCNP, or Network+ are commonRequires similar degrees and certifications such as CCNA, CCNP, or CompTIA Network+
Work EnvironmentLeads NOC teams, manages network monitoring, incident response, and operational proceduresDesigns, implements, and troubleshoots network infrastructure; works on network configuration and optimization
Industry UsageCommonly employed in large organizations, telecoms, and managed service providersFound across various industries including IT, telecommunications, and enterprise networks

The main difference is that the Network Operations Center Manager oversees the entire NOC team and operational processes, focusing on management and coordination. In contrast, the Network Engineer is hands-on, working directly on network design, configuration, and troubleshooting. Both roles require similar certifications and work environments, but their responsibilities differ in scope and focus.

What are the most commonly searched types of Network Operations Center jobs in Rochester, NY?

The most popular types of Network Operations Center jobs in Rochester, NY are:

What are popular job titles related to Network Operations Center Manager jobs in Rochester, NY?

For Network Operations Center Manager jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Network Operations Center Manager jobs in Rochester, NY look for?

The top searched job categories for Network Operations Center Manager jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Network Operations Center Manager jobs?

Cities near Rochester, NY with the most Network Operations Center Manager job openings:

Network Operations Center Manager jobs near you
Infographic showing various Network Operations Center Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $100,319 per year, or $48.2 per hour.

Network Operations Technician

Greenlight Networks

Rochester, NY • On-site

$25.24 - $33.94/hr

Full-time

Medical, Retirement

Posted 10 days ago

Job description

Greenlight Networks is a leading ultra-high-speed broadband provider delivering internet services at speeds up to 1 Gigabit per second for residential and small business customers. As we continue to grow, we're looking for a Network Operations Technician to join our Network Operations team and help deliver an exceptional customer experience.This role is ideal for a technically minded professional who enjoys solving problems, supporting network operations, and working in a fast-paced environment where no two days are the same. This position may be based in any Greenlight Networks market and will support network operations across our entire service footprint

As a Network Operations Technician, you'll play a critical role in maintaining network reliability and supporting our customers and field teams. Key responsibilities include: Monitor network performance and respond to alarms and service issues Assist with network outage management, troubleshooting, and recovery efforts Partner with the Network Engineering team to identify maintenance and optimization opportunities Support new market launches, district cutovers, and network rollouts Provision and prepare networking equipment for residential installations Maintain accurate records of network activities, maintenance, and incidents Coordinate services and activities with contractors and third-party vendors Support Field Operations with installations, audits, provisioning, and related activities Assist Customer Concierge teams with technical troubleshooting and issue resolution What We're Looking For Required Skills & Qualifications Strong understanding of home networking concepts and network architecture Knowledge of network equipment, including routers and switches Ability to understand and interpret technical documentation Strong verbal and written communication skills Professional email communication skills Strong organizational, time management, and prioritization abilities Ability to work independently and effectively manage changing priorities Proficiency in Microsoft Excel, including data manipulation and reporting Preferred Qualifications Experience working in an ISP, telecommunications, technical support, or network operations environment Familiarity with ISP infrastructure and field operations Experience using command-line interfaces and troubleshooting tools Database experience Experience with mapping or GIS systems Associate degree or related two-year technical degree CompTIA Network+ certification preferred CompTIA Tech+ certification required Work Environment & Schedule Our Network Operations Center provides coverage between 7:00 AM and 7:00 PM, and team members must be flexible to work non-traditional business hours as needed, including: Evenings Weekends Holidays Regular on-call rotations Compensation: Our job titles may span more than one career level. The starting salary for this position range is between $25.24- $33.94 an hour

The actual salary offered may be influenced by a variety of factors, such as: training, transferable skills, work experience, education, business needs, market demands and work location. The base pay range is subject to change and may be modified in the future. More information on offered benefits, which include health, welfare, and retirement, are available at www.greenlightnetworks.com/careers/ .

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