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Freelance Network Operations Center Jobs in Rochester, NY

Zayo

Global Network Operations NOC Lead

West Henrietta, NY · Hybrid

$32.30 - $49.71/hr

This person will also analyze, supply feedback, look for trends and provide additional technical support to the Network Control Center. The Global Network Operations NOC Lead will also research and ...

Noblesoft Technologies

Network Engineer L2

Webster, NY · On-site

$30 - $35/hr

Position: Network Engineer L2 Location: Webster NY - Onsite * Expertise with - DCLAN and WAN ... Establishing and managing a Data Center Operations Team responsible for the planning, installation ...

FirstLight

Senior NOC Technician

Victor, NY · On-site

$25 - $35/hr

Minimum 5 years of experience in a Network Operations Center or telecommunications operations. * Experience supporting carrier-grade telecommunications networks and services. * Demonstrated ...

ADT

Cloud Network Analyst

Rochester, NY · On-site

Automate network operations using scripting tools (e.g., Python, Ansible). * Configure BGP and OSPF ... DNA Center. * Familiarity with network security technologies, including firewalls, VPNs, and ...

FirstLight

Senior NOC Technician

Victor, NY · On-site

There are three main roles in the Network Operation Center (NOC). Surveillance, Repair, and Communications/Documentation. This is to quickly recognize network anomalies, ensure maximum possible ...

Iberdrola

Lead Telecom Network Architect

Rochester, NY · On-site

... operations and proactive network monitoring in conjunction with monitoring and management ... Analyze network flows, performance, and disaster recovery optimization starting at the data center ...

GoNetspeed

Technical Support Representative

Rochester, NY · On-site

$20 - $25/hr

The Technical Support Technician position will be a key position within GoNetspeed's Network Operations Center. This candidate will be responsible for providing Level I and potentially some Level II ...

GoNetspeed

Technical Support Representative

Rochester, NY · On-site

$20 - $25/hr

The Technical Support Technician position will be a key position within GoNetspeed's Network Operations Center. This candidate will be responsible for providing Level I and potentially some Level II ...

Jobtailor

Lead Telecom Network Architect

Rochester, NY · On-site

$150 - $210/hr

... operations and proactive network monitoring in conjunction with monitoring and management ... Analyze network flows, performance, and disaster recovery optimization starting at the data center ...

FirstLight

Carrier Voice Engineer

Victor, NY · On-site

... network operations. * Query and analyze relational or analytics databases to support ... FirstLight, headquartered in Albany, New York, provides fiber-optic data, Internet, data center ...

Acacia Network

Operations Aide

Rochester, NY · On-site

$15.75 - $19/hr

For over 50 years, Acacia Network and its affiliates have been committed to improving the quality ... POSITION OVERVIEW The Operations Aide staff will provide overall supervision and support in the ...

CentriLogic

Data Center Technician

Rochester, NY · On-site

Installing switches, routers, and network hardware Skills, Knowledge & Competencies: * Should be ... Flexibility to support24 / 7 operations. Background & Experience: * Experience in a Data Center ...

Parksite

Network Inventory Manager

Rochester, NY · On-site

You'll serve as a key strategic partner to Purchasing, Operations, and Sales leadership, balancing ... Be at the center of a fast-paced distribution network, directly impacting service levels, cost ...

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How much do freelance network operations center jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for freelance network operations center in Rochester, NY is $26.47, according to ZipRecruiter salary data. Most workers in this role earn between $21.35 and $29.66 per hour, depending on experience, location, and employer.

What is a freelance Network Operations Center professional?

Freelance Network Operations Center (NOC) professionals are independent specialists who monitor, maintain, and troubleshoot computer networks for organizations remotely or on a contract basis. They are responsible for ensuring network uptime, responding to incidents, and resolving connectivity or performance issues. Unlike traditional NOC staff, freelancers may work for multiple clients and provide flexible, on-demand support. Their expertise is crucial in maintaining reliable IT infrastructure, especially for companies that rely on continuous network operations.

What are the key skills and qualifications needed to thrive as a freelance Network Operations Center engineer?

To thrive as a Freelance Network Operations Center (NOC) Engineer, you need strong knowledge of network protocols, troubleshooting methodologies, and relevant IT certifications such as CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools like SolarWinds, Nagios, or PRTG, and ticketing systems is typically required. Exceptional problem-solving skills, attention to detail, and effective communication help you respond quickly to incidents and coordinate with clients or teams. These skills are essential for maintaining uptime, resolving network issues efficiently, and ensuring reliable service delivery for clients.

What are some common challenges faced by freelance Network Operations Center professionals, and how can they be managed?

Freelance NOC professionals often face challenges such as managing multiple client networks, handling after-hours incidents, and maintaining clear communication with remote teams. Since freelancers may work with diverse systems and protocols, staying updated with the latest network monitoring tools and best practices is essential. Proactively setting expectations with clients about response times and support coverage can help manage workload and prevent burnout. Building a reliable workflow for documenting incidents and resolutions also ensures consistent service delivery and eases collaboration with client IT staff.

What are the most commonly searched types of Network Operations Center jobs in Rochester, NY?

The most popular types of Network Operations Center jobs in Rochester, NY are:

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For Freelance Network Operations Center jobs in Rochester, NY, the most frequently searched job titles are:

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Freelance Network Operations Center jobs near you

Network Operations Center (NOC) Technician - Tier 1

Victor, NY • On-site

Brite
IT Services • 51 - 200 employees
Learn more about Briteexternal

Full-time

Re-posted 6 days ago

Job description

JOB SUMMARY

The Network Operations Center (NOC) Technician is responsible for performing all essential duties of an ITIL Service desk for a leading Managed Service provider. The NOC Technician is responsible for managing multiple IT tickets while supporting customer networks and IT infrastructure. This position is required to analyze problems, troubleshoot, and find appropriate customer resolutions. This position also requires researching and testing new products and features to help ensure the best customer experience.

ESSENTIAL FUNCTIONS

Manage service tickets within designated SLA.

Field a high volume of service calls.

Ensure customer satisfaction throughout working a ticket from start to finish.

Troubleshoot basic computer and networking issues over the phone and via email.

Document troubleshooting steps in documentation source (general or customer specific).

Document customer interactions and resolutions within the support ticket.

Run diagnostics and evaluate results to resolve reported computer/software issues.

Escalate issues to the appropriate next level.

Perform customer on-site visits to troubleshoot/repair workstations and printers.

Analyze and identify software/hardware systemic issues.

Maintain documentation database to ensure consistent customer interactions.

OTHER DUTIES

Participates in special projects as required.

Accomplishes all other duties and tasks as appropriately assigned or requested.

EDUCATION & EXPERIENCE

Bachelor’s degree in Computer Science, Management Information Systems or related field and at least two years of experience in an end-user support role within a high volume, time sensitive support environment.

A+, Security+, Checkpoint CCSA, Network+, MCSE certifications preferred.

Experience in cloud backup solutions, Datto a plus.

KNOWLEDGE, SKILLS & ABILITIES

Knowledge in troubleshooting and resolving workstation-based software issues with Microsoft Windows 7, 8 and 10, Microsoft Office 2007, 2010, 2013 and 2016,

Microsoft Online Services, including Office 365, and domain and workgroup environments.

Strong hardware repair and troubleshooting skills with PC desktops and laptops.

Ability to support and troubleshoot server-based software issues with Microsoft Windows Server 2003, 2008, 2012 R2 and 2016, Microsoft Windows Active Directory, on premise Microsoft Exchange 2003, 2007 and 2010, Microsoft Office 365 and hosted Microsoft Office 365, and Microsoft SQL 2005, 2008, and 2012 server, Microsoft Hyper -V and VMWare, Microsoft PowerShell, major anti-virus solutions, and enterprise class backup solutions.

Phone etiquette.

Ability to address a variety of technical issues.

Customer service skills.

Excellent listening skills.

Exceptional verbal and written communication skills.

Effective project management skills.

Self-directed and results oriented.

Brite is proud to be an equal opportunity employer.

Must be located in the Rochester, NY

Apply