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Noc Engineer Jobs in Rochester, NY (NOW HIRING)

FirstLight

Senior NOC Technician

Victor, NY · On-site

$25 - $35/hr

When the system malfunctions, the Senior NOC Technician troubleshoots the network across multiple vendor platforms, makes repairs or refers to the next level of technical hierarchy (Engineering) to ...

Collabera

Network Engineer

Rochester, NY

Project coordination abilities are essential in this position Move, build, and engineer VLANS ... NOC Technician Jobs , Central Office Technician Jobs , Telecommunication Specialists Jobs ...

Iberdrola

Power System Engineer

Rochester, NY · Hybrid

Power System Engineer Location : NY- Rochester, NY -Binghamton, CT - Orange, ME- Augusta, ME- Portland Work type : Office Avangrid, a leading U.S. energy company with more than 3.4 million electric ...

Deloitte

GCP Engineer

Rochester, NY · On-site +1

As an experienced GCP Engineer you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with ...

L3HHCM20

Scientist, Systems Engineer

Rochester, NY · On-site

$133K - $247K/yr

Scientist, Systems Engineering Job Code: 36618 Job Location: Rochester, New York Job Schedule: 9/80 (Every Other Friday Off!) The L3Harris space superiority and imaging systems engineering department ...

Brite

Network Engineer

Victor, NY · On-site

$70K - $90K/yr

JOB SUMMARY The Network Engineer is primarily engaged in designing, troubleshooting, installing, and configuring network hardware and software to effectively integrate the network with the customer ...

SA Technologies Inc.

Network Engineer

Rochester, NY · On-site

Network Engineer Location: ; Rochester, NY Duration: 6 Months + Resource may work out Fort Wayne, IN; Deland, FL; Rochester, NY; Richardson, TX or Provo, UT. Seeking Network Security Engineers to ...

SA Technologies Inc.

Network Engineer

Rochester, NY · On-site

Position: Network Engineer Location: Fort Wayne, IN; Deland, FL; Rochester, NY; Richardson, TX or Provo, UT. Duration: 6 Months + Resource may work out Fort Wayne, IN; Deland, FL; Rochester, NY;

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How much do noc engineer jobs pay per hour?

As of May 28, 2026, the average hourly pay for noc engineer in Rochester, NY is $38.93, according to ZipRecruiter salary data. Most workers in this role earn between $28.46 and $49.09 per hour, depending on experience, location, and employer.

What Does a NOC Engineer Do?

A NOC engineer, or network operations center engineer, is responsible for resolving issues with servers and networks through constant troubleshooting and support of those networks. As a NOC engineer, you ensure that connectivity remains constant for clients by working in the network management center, resolving any issue that may arise quickly and efficiently. You monitor and control any problems that arise and keep a database of past issues to help with quicker resolutions and software development over time. You solve problems for customers and your company servers using your in-depth knowledge of information technology, including an understanding of malware and security issues.

What are the key skills and qualifications needed to thrive as a NOC Engineer, and why are they important?

To thrive as a NOC Engineer, you need a solid understanding of network protocols, troubleshooting, and systems administration, often supported by a degree in IT or a related field. Familiarity with network monitoring tools (like SolarWinds or Nagios), ticketing systems, and certifications such as CompTIA Network+ or Cisco CCNA are typically required. Strong analytical thinking, attention to detail, and effective communication skills help NOC Engineers excel in diagnosing and resolving network issues. These skills are crucial for maintaining network uptime, ensuring rapid incident response, and supporting critical IT infrastructure.

What are some common challenges faced by NOC Engineers, and how can they prepare to address them?

NOC Engineers often encounter challenges such as managing high-pressure incidents, quickly identifying and resolving network issues, and effectively communicating with cross-functional teams during outages. Maintaining composure and applying strong troubleshooting skills are essential, especially when addressing critical network disruptions. It's helpful for candidates to familiarize themselves with monitoring tools, escalation procedures, and to develop clear communication habits, as collaboration with engineers, IT support, and management is frequent. Continuous learning and staying updated on network technologies will also help in proactively addressing potential issues.

What are NOC Engineers?

NOC Engineers, or Network Operations Center Engineers, are professionals responsible for monitoring, maintaining, and troubleshooting an organization's network systems and infrastructure. They work in a centralized location known as a Network Operations Center (NOC) where they oversee network performance, detect issues, and respond to incidents to ensure minimal downtime and optimal connectivity. Their duties may include system administration, network security management, and collaborating with other IT teams to resolve complex technical problems.

What is the difference between Noc Engineer vs Network Technician?

AspectNoc EngineerNetwork Technician
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentNetwork operations centers, monitoring networksField sites, client locations, or data centers
ResponsibilitiesMonitoring, troubleshooting, maintaining network systemsInstalling, configuring, repairing network hardware
Industry UsageTelecom, ISPs, large enterprisesIT service providers, corporate networks

Both roles require similar certifications and work in network environments, but Noc Engineers focus more on monitoring and managing networks in a centralized setting, while Network Technicians handle hands-on hardware installation and repairs. Understanding these differences helps in choosing the right career path or job search focus.

More about Noc Engineer jobs
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What cities near Rochester, NY are hiring for Noc Engineer jobs? Cities near Rochester, NY with the most Noc Engineer job openings:
Noc Engineer jobs near you
Senior NOC Technician

Senior NOC Technician

FirstLight

Victor, NY • On-site

$25 - $35/hr

Full-time

Posted 14 days ago

Job description

The Senior NOC Technician will provide 2nd level technical support to all managed and unmanaged networks controlled from the FirstLight Core NOC. This position provides technical leadership and guidance for the NOC in proactive alarm management, network analysis, maintenance and health checks as well as being an escalation point for the customer and NOC peers. When the system malfunctions, the Senior NOC Technician troubleshoots the network across multiple vendor platforms, makes repairs or refers to the next level of technical hierarchy (Engineering) to restore services as quick as possible. There are three main roles in the Network Operation Center (NOC). Surveillance, Repair, and Communications/Documentation. This is to quickly recognize network anomalies, ensure maximum possible service availability and performance, and to communication and document the actions of the NOC.

This position is responsible for providing technical guidance and training to the NOC Technician along with the FirstLight customer base. The individual will be responsible for working closely with all Network Operations teams ensuring customer satisfaction and ticket resolution. Perform the roles/responsibilities of the NOC Technician I and Senior NOC Technician positions as required.

The position also includes some queue, workload, and team lead responsibilities. The Senior NOC Technician is expected to be a technical focal point within the team, validating escalations into 2nd & 3rd level Technical Support, and overseeing Core Network Events that impact multiple customers and systems.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

  • Resolution and diagnosis of network and system faults at a 2nd line support level through proactive alarm management and technically escalated network faults.
  • Management of technically escalated issues that may require hands-on management of 3rd party vendor activities and customer liaison.
  • Monitoring network performance, highlighting any deficiencies through the appropriate channels via network health checks and identification of activities that present risk to the live networks. Action and resolve using the correct processes and procedures.
  • Provide operational assistance to all areas of Network Operations, mentor, and train members of the NOC.
  • Manage Major Service outages. Lead conference bridge directing activities. Update notifications in a timely manner. Work with OSP, GIS, and field teams as required. Direct NOC team to update customers and internal mail groups.
  • New Hire Training
  • Job role will involve potential on call duties.


Recommended SKILLS

  • Associate degree or Technical school is highly recommended with a strong knowledge of computer functionality.
  • Word, Microsoft Excel, Microsoft Outlook.
  • Excellent written and verbal communication skills are required.
  • Must be detail oriented and highly organized.
  • Strong detail-oriented and organized project management skills.
  • Ability to build and foster collaborative relationships.
  • Capable of working and learning independently with minimal supervision.
  • Strong problem-solving skills, and the ability to make decisions independently.
  • Good communication skills with ability to converse technical information to all audiences.
  • Cisco certifications
  • Four to Six years Network Operations experience or equivalent
  • Experience working on Core Transport, Data/IP networks completing 1st/2nd level diagnostics across multiple technologies and Vendors preferred.
  • Advanced 2nd line technical competency level that spans all deployed equipment technologies.
  • Willingness and ability to train NOC staff on technical, functional, and procedural items.
  • Experience with Network Edge, Transport and Access technologies such as DSL, GPON, SONET, and ROADM.
  • In depth knowledge of MEF and CE2.0 Ethernet products and standards, including y.1731 statistics collection, y.1564 testing.
  • Advanced knowledge of Ethernet and IP required. Successful candidate will have the skills necessary to troubleshoot layers 1-4 of the OSI Model.
  • In depth knowledge of connection-oriented Ethernet standards including MPLS-TP, G.8032, PBB-TE.
  • In depth knowledge of industry protocols including IP, MPLS, OSPF, ISIS, BGP, VRRP, VLANs, Spanning tree, and 802.1q.
  • Solid optical troubleshooting skills using OTDR, OSA, BERT and optical power meters.
  • Experience with passive and active OADM & ROADM DWDM systems.


REQUIRED SKILLSETS

Expert knowledge of the operations and repair of telecommunications systems to include, but not limited to, the following hardware platforms:

  • CYAN(Ciena) Z33/77.
  • Telco Sys 71xx / EdgeGenie
  • Ciena 6500/One Control
  • Huawei SONET
  • Adva
  • Calix / CMS
  • Cisco (CCNA / CCDA Level)
  • Cisco SONET (ONS 15454)