Victor, NY · On-site
$45K - $55K/yr
JOB SUMMARY The Network Operations Center (NOC) Technician is responsible for performing all essential duties of an ITIL Service desk for a leading Managed Service provider. The NOC Technician is ...
Victor, NY · On-site
$45K - $55K/yr
JOB SUMMARY The Network Operations Center (NOC) Technician is responsible for performing all essential duties of an ITIL Service desk for a leading Managed Service provider. The NOC Technician is ...
Victor, NY · On-site
There are three main roles in the Network Operation Center (NOC). Surveillance, Repair, and Communications/Documentation. This is to quickly recognize network anomalies, ensure maximum possible ...
Quick apply
Victor, NY · On-site
There are three main roles in the Network Operation Center (NOC). Surveillance, Repair, and Communications/Documentation. This is to quickly recognize network anomalies, ensure maximum possible ...
West Henrietta, NY · Hybrid
$32.30 - $49.71/hr
Medical
Dental
Vision
Life
Retirement
PTO
This person will also analyze, supply feedback, look for trends and provide additional technical support to the Network Control Center. The Global Network Operations NOC Lead will also research and ...
West Henrietta, NY · Hybrid
$32.30 - $49.71/hr
Medical
Dental
Vision
Life
Retirement
PTO
This person will also analyze, supply feedback, look for trends and provide additional technical support to the Network Control Center. The Global Network Operations NOC Lead will also research and ...
West Henrietta, NY · On-site
$32.30 - $49.71/hr
Medical
Dental
Vision
Life
Retirement
PTO
This person will also analyze, supply feedback, look for trends and provide additional technical support to the Network Control Center. The Global Network Operations NOC Lead will also research and ...
West Henrietta, NY · On-site
$32.30 - $49.71/hr
Medical
Dental
Vision
Life
Retirement
PTO
This person will also analyze, supply feedback, look for trends and provide additional technical support to the Network Control Center. The Global Network Operations NOC Lead will also research and ...
Victor, NY · On-site
$25 - $35/hr
The Senior NOC Technician is responsible for monitoring, supporting, and maintaining the ... Minimum 5 years of experience in a Network Operations Center or telecommunications operations.
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Victor, NY · On-site
$25 - $35/hr
The Senior NOC Technician is responsible for monitoring, supporting, and maintaining the ... Minimum 5 years of experience in a Network Operations Center or telecommunications operations.
Medical
Dental
Vision
Life
Retirement
PTO
... jobs , NOC Specialist jobs , Network Operation Specialist jobs, Network Operation technician Jobs, Network Support Analyst Jobs, NOC Technician Jobs , Central Office Technician Jobs ...
Medical
Dental
Vision
Life
Retirement
PTO
... jobs , NOC Specialist jobs , Network Operation Specialist jobs, Network Operation technician Jobs, Network Support Analyst Jobs, NOC Technician Jobs , Central Office Technician Jobs ...
$20 - $25/hr
... Network Operations Center. This candidate will be responsible for providing Level I and potentially ... This person will directly report to the NOC Manager and will interface with the other work groups ...
Quick apply
$20 - $25/hr
... Network Operations Center. This candidate will be responsible for providing Level I and potentially ... This person will directly report to the NOC Manager and will interface with the other work groups ...
Rochester, NY · On-site
$20 - $25/hr
Medical
Dental
Vision
Life
Retirement
PTO
... Network Operations Center. This candidate will be responsible for providing Level I and potentially ... This person will directly report to the NOC Manager and will interface with the other work groups ...
Rochester, NY · On-site
$20 - $25/hr
Medical
Dental
Vision
Life
Retirement
PTO
... Network Operations Center. This candidate will be responsible for providing Level I and potentially ... This person will directly report to the NOC Manager and will interface with the other work groups ...
Rochester, NY · On-site
$20 - $25/hr
Medical
Dental
Vision
Life
Retirement
PTO
... Network Operations Center. This candidate will be responsible for providing Level I and potentially ... This person will directly report to the NOC Manager and will interface with the other work groups ...
Rochester, NY · On-site
$20 - $25/hr
Medical
Dental
Vision
Life
Retirement
PTO
... Network Operations Center. This candidate will be responsible for providing Level I and potentially ... This person will directly report to the NOC Manager and will interface with the other work groups ...
$20 - $25/hr
Medical
Dental
Vision
Life
Retirement
PTO
... Network Operations Center. This candidate will be responsible for providing Level I and potentially ... This person will directly report to the NOC Manager and will interface with the other work groups ...
$20 - $25/hr
Medical
Dental
Vision
Life
Retirement
PTO
... Network Operations Center. This candidate will be responsible for providing Level I and potentially ... This person will directly report to the NOC Manager and will interface with the other work groups ...
Webster, NY · On-site
$30 - $35/hr
Position: Network Engineer L2 Location: Webster NY - Onsite * Expertise with - DCLAN and WAN ... Establishing and managing a Data Center Operations Team responsible for the planning, installation ...
Quick apply
Webster, NY · On-site
$30 - $35/hr
Position: Network Engineer L2 Location: Webster NY - Onsite * Expertise with - DCLAN and WAN ... Establishing and managing a Data Center Operations Team responsible for the planning, installation ...
Rochester, NY · On-site
Automate network operations using scripting tools (e.g., Python, Ansible). * Configure BGP and OSPF ... DNA Center. * Familiarity with network security technologies, including firewalls, VPNs, and ...
Rochester, NY · On-site
Automate network operations using scripting tools (e.g., Python, Ansible). * Configure BGP and OSPF ... DNA Center. * Familiarity with network security technologies, including firewalls, VPNs, and ...
Rochester, NY · Hybrid
Automate network operations using scripting tools (e.g., Python, Ansible). * Configure BGP and OSPF ... DNA Center. * Familiarity with network security technologies, including firewalls, VPNs, and ...
Rochester, NY · Hybrid
Automate network operations using scripting tools (e.g., Python, Ansible). * Configure BGP and OSPF ... DNA Center. * Familiarity with network security technologies, including firewalls, VPNs, and ...
Rochester, NY · On-site
$56.50 - $74/hr
Medical
Dental
Vision
Life
Retirement
PTO
... Teams, Operations Teams, Business Units, Field Services, and Vendors as required to perform ... Integration with NOC/SOC and monitoring platforms * Ensure alignment with enterprise security ...
Rochester, NY · On-site
$56.50 - $74/hr
Medical
Dental
Vision
Life
Retirement
PTO
... Teams, Operations Teams, Business Units, Field Services, and Vendors as required to perform ... Integration with NOC/SOC and monitoring platforms * Ensure alignment with enterprise security ...
Fairport, NY · On-site
Work with Operations, Quality, and IT to improve equipment performance, data visibility, and ... industrial networking technologies. * Experience with variable frequency drives (VFDs), servo ...
Fairport, NY · On-site
Work with Operations, Quality, and IT to improve equipment performance, data visibility, and ... industrial networking technologies. * Experience with variable frequency drives (VFDs), servo ...
Rochester, NY · On-site
Medical
Dental
Vision
Retirement
... network operations. (P, 15%) * Platform Infrastructure: The position is responsible for directing all aspects of control center technical platforms and related services from architectural planning ...
Rochester, NY · On-site
Medical
Dental
Vision
Retirement
... network operations. (P, 15%) * Platform Infrastructure: The position is responsible for directing all aspects of control center technical platforms and related services from architectural planning ...
Rochester, NY · On-site
$150 - $210/hr
... operations and proactive network monitoring in conjunction with monitoring and management ... Analyze network flows, performance, and disaster recovery optimization starting at the data center ...
Rochester, NY · On-site
$150 - $210/hr
... operations and proactive network monitoring in conjunction with monitoring and management ... Analyze network flows, performance, and disaster recovery optimization starting at the data center ...
Victor, NY · On-site
$25 - $30/hr
Work jointly with the NOC, Field Operations, and Fiber Construction to coordinate repair teams ... FirstLight, headquartered in Albany, New York, provides fiber-optic data, Internet, data center ...
Quick apply
Victor, NY · On-site
$25 - $30/hr
Work jointly with the NOC, Field Operations, and Fiber Construction to coordinate repair teams ... FirstLight, headquartered in Albany, New York, provides fiber-optic data, Internet, data center ...
$65K - $75K/yr
... operations. When internal needs are met, you'll provide Tier 1 support to NOC team, gaining ... Basic networking knowledge (TCP/IP, DNS, DHCP, Wi-Fi) * Experience with ticketing systems (Autotask ...
$65K - $75K/yr
... operations. When internal needs are met, you'll provide Tier 1 support to NOC team, gaining ... Basic networking knowledge (TCP/IP, DNS, DHCP, Wi-Fi) * Experience with ticketing systems (Autotask ...
Rochester, NY · On-site
$65K - $75K/yr
... operations. When internal needs are met, you'll provide Tier 1 support to NOC team, gaining ... Basic networking knowledge (TCP/IP, DNS, DHCP, Wi-Fi) * Experience with ticketing systems (Autotask ...
Rochester, NY · On-site
$65K - $75K/yr
... operations. When internal needs are met, you'll provide Tier 1 support to NOC team, gaining ... Basic networking knowledge (TCP/IP, DNS, DHCP, Wi-Fi) * Experience with ticketing systems (Autotask ...
$33.1K - $38.4K
3% of jobs
$38.4K - $43.7K
6% of jobs
$43.7K - $49.1K
11% of jobs
$51.1K is the 25th percentile. Wages below this are outliers.
$49.1K - $54.4K
12% of jobs
$54.4K - $59.7K
11% of jobs
The median wage is $62.6K / yr.
$59.7K - $65.1K
13% of jobs
$65.1K - $70.4K
13% of jobs
$73.8K is the 75th percentile. Wages above this are outliers.
$70.4K - $75.7K
10% of jobs
$75.7K - $81.1K
10% of jobs
$81.1K - $86.4K
5% of jobs
$86.4K - $91.8K
6% of jobs
$33.1K
$64.3K
$91.8K
| Aspect | Junior Network Operations Center Noc | Network Technician |
|---|---|---|
| Certifications | CompTIA Network+, Cisco CCNA (preferred) | CompTIA Network+, Cisco CCNA (preferred) |
| Work Environment | Monitoring networks, incident response, real-time troubleshooting in NOC | Installing, configuring, and maintaining network hardware and software |
| Employer & Industry Usage | Telecom, ISPs, large enterprises with NOC teams | IT service providers, corporate IT departments, network hardware vendors |
While both roles involve network troubleshooting and require similar certifications, the Junior Network Operations Center Noc primarily focuses on monitoring and incident response within a NOC environment. In contrast, a Network Technician often handles hardware setup, installation, and maintenance tasks. The NOC role emphasizes real-time network monitoring, whereas the technician role is more hands-on with network equipment.
The most popular types of Network Operations Center Noc jobs in Rochester, NY are:
For Junior Network Operations Center Noc jobs in Rochester, NY, the most frequently searched job titles are:
The top searched job categories for Junior Network Operations Center Noc jobs in Rochester, NY are:
Cities near Rochester, NY with the most Junior Network Operations Center Noc job openings:
$45K - $55K/yr
Full-time
Posted 24 days ago
The Network Operations Center (NOC) Technician is responsible for performing all essential duties of an ITIL Service desk for a leading Managed Service provider. The NOC Technician is responsible for managing multiple IT tickets while supporting customer networks and IT infrastructure. This position is required to analyze problems, troubleshoot, and find appropriate customer resolutions. This position also requires researching and testing new products and features to help ensure the best customer experience.
ESSENTIAL FUNCTIONSManage service tickets within designated SLA.
Field a high volume of service calls.
Ensure customer satisfaction throughout working a ticket from start to finish.
Troubleshoot basic computer and networking issues over the phone and via email.
Document troubleshooting steps in documentation source (general or customer specific).
Document customer interactions and resolutions within the support ticket.
Run diagnostics and evaluate results to resolve reported computer/software issues.
Escalate issues to the appropriate next level.
Perform customer on-site visits to troubleshoot/repair workstations and printers.
Analyze and identify software/hardware systemic issues.
Maintain documentation database to ensure consistent customer interactions.
OTHER DUTIESParticipates in special projects as required.
Accomplishes all other duties and tasks as appropriately assigned or requested.
EDUCATION & EXPERIENCEBachelor’s degree in Computer Science, Management Information Systems or related field and at least two years of experience in an end-user support role within a high volume, time sensitive support environment.
A+, Security+, Checkpoint CCSA, Network+, MCSE certifications preferred.
Experience in cloud backup solutions, Datto a plus.
KNOWLEDGE, SKILLS & ABILITIESKnowledge in troubleshooting and resolving workstation-based software issues with Microsoft Windows 7, 8 and 10, Microsoft Office 2007, 2010, 2013 and 2016,
Microsoft Online Services, including Office 365, and domain and workgroup environments.
Strong hardware repair and troubleshooting skills with PC desktops and laptops.
Ability to support and troubleshoot server-based software issues with Microsoft Windows Server 2003, 2008, 2012 R2 and 2016, Microsoft Windows Active Directory, on premise Microsoft Exchange 2003, 2007 and 2010, Microsoft Office 365 and hosted Microsoft Office 365, and Microsoft SQL 2005, 2008, and 2012 server, Microsoft Hyper -V and VMWare, Microsoft PowerShell, major anti-virus solutions, and enterprise class backup solutions.
Phone etiquette.
Ability to address a variety of technical issues.
Customer service skills.
Excellent listening skills.
Exceptional verbal and written communication skills.
Effective project management skills.
Self-directed and results oriented.
Brite is proud to be an equal opportunity employer.
Must be located in the Rochester, NY
Sourced by ZipRecruiter
It services
51 - 200 Employees
Victor, NY, US
1983
