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Network Operations Center Noc Manager Jobs in Rochester, NY

FirstLight

Senior NOC Technician

Victor, NY · On-site

$25 - $35/hr

There are three main roles in the Network Operation Center (NOC). Surveillance, Repair, and ... Management of technically escalated issues that may require hands-on management of 3rd party vendor ...

GoNetspeed

Technical Support Representative

Rochester, NY

$20 - $25/hr

... Network Operations Center. This candidate will be responsible for providing Level I and potentially ... This person will directly report to the NOC Manager and will interface with the other work groups ...

GoNetspeed

Technical Support Representative

Rochester, NY · On-site

$20 - $25/hr

... Network Operations Center. This candidate will be responsible for providing Level I and potentially ... This person will directly report to the NOC Manager and will interface with the other work groups ...

GoNetspeed

Technical Support Representative

Rochester, NY

$20 - $25/hr

... Network Operations Center. This candidate will be responsible for providing Level I and potentially ... This person will directly report to the NOC Manager and will interface with the other work groups ...

Collabera

Network Engineer

Rochester, NY · On-site

... Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing ... Technician jobs , NOC Specialist jobs , Network Operation Specialist jobs, Network Operation ...

Noblesoft Technologies

Network Engineer L2

Webster, NY · On-site

$30 - $35/hr

Position: Network Engineer L2 Location: Webster NY - Onsite * Expertise with - DCLAN and WAN ... Establishing and managing a Data Center Operations Team responsible for the planning, installation ...

Iberdrola

Lead Telecom Network Architect

Rochester, NY · On-site

... operations and proactive network monitoring in conjunction with monitoring and management ... Analyze network flows, performance, and disaster recovery optimization starting at the data center ...

Iberdrola

Lead Telecom Network Architect

Rochester, NY · On-site

... operations and proactive network monitoring in conjunction with monitoring and management ... Analyze network flows, performance, and disaster recovery optimization starting at the data center ...

Northland Controls

GSOC Operator

Pittsford, NY · On-site

$18 - $22/hr

The Global Security Operations Center (GSOC) Operator plays a critical role in monitoring daily ... Respond to and manage alarms and incidents. * Respond to various calls for service, customer ...

Parksite

Network Inventory Manager

Rochester, NY · On-site

$85K - $95K/yr

You'll serve as a key strategic partner to Purchasing, Operations, and Sales leadership, balancing ... Be at the center of a fast-paced distribution network, directly impacting service levels, cost ...

Amazon

Sr. Operations Manager

Rochester, NY · On-site

... Fulfillment Center (FC). This position requires a strategic leader who can balance operational ... network. • Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. ...

Waste Management

Operations Manager

Rochester, NY · On-site

$70K - $80K/yr

Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ... WM has the largest disposal network and collection fleet in North America, is the largest recycler ...

Waste Management

Operations Manager

Rochester, NY

$70K - $80K/yr

Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ... WM has the largest disposal network and collection fleet in North America, is the largest recycler ...

Waste Management

Operations Manager

Rochester, NY

$70K - $80K/yr

Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ... WM has the largest disposal network and collection fleet in North America, is the largest recycler ...

Waste Management

Operations Manager

Rochester, NY

$70K - $80K/yr

Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ... WM has the largest disposal network and collection fleet in North America, is the largest recycler ...

Amazon

Operations Manager

Greece, NY

External Our WW Operations network delivers millions of packages and smiles to Amazon customers ... To achieve this, managers are expected to provide their team with the tools needed for success ...

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All JobsNetwork Operations Center Noc JobsNetwork Operations Center Noc Manager JobsNetwork Operations Center Noc Manager Jobs in Rochester, NY

Network Operations Center Noc Manager information

See Rochester, NY salary details

$21.7K

$100.3K

$144.5K

How much do network operations center noc manager jobs pay per year?

As of Jul 26, 2026, the average yearly pay for network operations center noc manager in Rochester, NY is $100,319.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,900.00 and $112,500.00 per year, depending on experience, location, and employer.

What are the primary challenges a Network Operations Center (NOC) Manager faces when leading a 24/7 team?

A NOC Manager often encounters challenges such as maintaining high team morale during shift work, ensuring effective communication across multiple shifts, and quickly addressing critical incidents that can occur at any time. Balancing proactive network monitoring with the need for rapid incident response requires strong organizational and leadership skills. Additionally, NOC Managers must continually adapt to new technologies and evolving security threats while fostering a culture of continuous improvement within the team.

What is the difference between Network Operations Center Noc Manager vs Network Engineer?

AspectNetwork Operations Center Noc ManagerNetwork Engineer
CertificationsCCNA, CCNP, Network+CCNA, CCNP, CCIE
Work EnvironmentMonitoring networks, managing NOC team, incident responseDesigning, implementing, troubleshooting network infrastructure
Employer & Industry UsageTelecom, managed services, large enterprisesIT firms, service providers, corporate networks

The Network Operations Center Noc Manager oversees NOC teams, ensuring network stability and incident management, while Network Engineers focus on designing and maintaining network infrastructure. Both roles require similar certifications and often work in related environments, but their responsibilities differ in scope and focus.

What are the key skills and qualifications needed to thrive as a Network Operations Center (NOC) Manager, and why are they important?

To thrive as a NOC Manager, you need a solid background in network administration, troubleshooting, and IT management, often supported by a degree in computer science or information technology and relevant experience. Familiarity with network monitoring tools (e.g., SolarWinds, Nagios), ticketing systems, and industry certifications like CCNA, CompTIA Network+, or ITIL is typically required. Strong leadership, problem-solving abilities, and effective communication distinguish top performers in this role. These skills and qualifications are crucial for ensuring network reliability, leading technical teams, and quickly resolving critical incidents to minimize business disruption.

What is a Network Operations Center (NOC) Manager?

A Network Operations Center (NOC) Manager is a professional responsible for overseeing the daily operations of a network operations center, where IT professionals monitor, manage, and maintain a company's computer networks. The NOC Manager leads a team that ensures network systems run efficiently, identifies and resolves network issues, and implements policies for network security and reliability. They also coordinate incident response, manage escalations, and communicate with other departments to support organizational goals. The NOC Manager plays a key role in maintaining uptime and optimal performance of critical network infrastructure.
What are the most commonly searched types of Network Operations Center Noc jobs in Rochester, NY? The most popular types of Network Operations Center Noc jobs in Rochester, NY are:
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Network Operations Center Noc Manager jobs near you
Network Operations Center (NOC) Technician - Tier 1

Network Operations Center (NOC) Technician - Tier 1

Brite

Victor, NY • On-site

$45K - $55K/yr

Full-time

Posted 4 days ago

Job description

JOB SUMMARY

The Network Operations Center (NOC) Technician is responsible for performing all essential duties of an ITIL Service desk for a leading Managed Service provider. The NOC Technician is responsible for managing multiple IT tickets while supporting customer networks and IT infrastructure. This position is required to analyze problems, troubleshoot, and find appropriate customer resolutions. This position also requires researching and testing new products and features to help ensure the best customer experience.

ESSENTIAL FUNCTIONS

Manage service tickets within designated SLA.

Field a high volume of service calls.

Ensure customer satisfaction throughout working a ticket from start to finish.

Troubleshoot basic computer and networking issues over the phone and via email.

Document troubleshooting steps in documentation source (general or customer specific).

Document customer interactions and resolutions within the support ticket.

Run diagnostics and evaluate results to resolve reported computer/software issues.

Escalate issues to the appropriate next level.

Perform customer on-site visits to troubleshoot/repair workstations and printers.

Analyze and identify software/hardware systemic issues.

Maintain documentation database to ensure consistent customer interactions.

OTHER DUTIES

Participates in special projects as required.

Accomplishes all other duties and tasks as appropriately assigned or requested.

EDUCATION & EXPERIENCE

Bachelor’s degree in Computer Science, Management Information Systems or related field and at least two years of experience in an end-user support role within a high volume, time sensitive support environment.

A+, Security+, Checkpoint CCSA, Network+, MCSE certifications preferred.

Experience in cloud backup solutions, Datto a plus.

KNOWLEDGE, SKILLS & ABILITIES

Knowledge in troubleshooting and resolving workstation-based software issues with Microsoft Windows 7, 8 and 10, Microsoft Office 2007, 2010, 2013 and 2016,

Microsoft Online Services, including Office 365, and domain and workgroup environments.

Strong hardware repair and troubleshooting skills with PC desktops and laptops.

Ability to support and troubleshoot server-based software issues with Microsoft Windows Server 2003, 2008, 2012 R2 and 2016, Microsoft Windows Active Directory, on premise Microsoft Exchange 2003, 2007 and 2010, Microsoft Office 365 and hosted Microsoft Office 365, and Microsoft SQL 2005, 2008, and 2012 server, Microsoft Hyper -V and VMWare, Microsoft PowerShell, major anti-virus solutions, and enterprise class backup solutions.

Phone etiquette.

Ability to address a variety of technical issues.

Customer service skills.

Excellent listening skills.

Exceptional verbal and written communication skills.

Effective project management skills.

Self-directed and results oriented.

Brite is proud to be an equal opportunity employer.

Must be located in the Rochester, NY

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