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Noc Jobs in Rochester, NY (NOW HIRING)

FirstLight

Senior NOC Technician

Victor, NY · On-site

$25 - $35/hr

The Senior NOC Technician will provide 2nd level technical support to all managed and unmanaged networks controlled from the FirstLight Core NOC. This position provides technical leadership and ...

Collabera

Network Engineer

Rochester, NY

... jobs , NOC Specialist jobs , Network Operation Specialist jobs, Network Operation technician Jobs, Network Support Analyst Jobs, NOC Technician Jobs , Central Office Technician Jobs ...

Brite

Customer Success Representative

Victor, NY · On-site

$65K - $80K/yr

Create tickets for the NOC team to handle remediation of issues identified during analysis. * Update and maintain accurate details in documentation center. * Prepare for and attend weekly service ...

GoNetspeed

Technical Support Representative

Rochester, NY · On-site

$20 - $25/hr

This person will directly report to the NOC Manager and will interface with the other work groups as needed. Essential Job Functions: Clearly documenting all calls via our trouble ticketing system.

Arkema

Maintenance & Reliability Manager Job

Geneseo, NY

$116K - $154K/yr

Abides by terms of the Collective Bargaining Agreement and properly responds to grievances Participates in Management of Change process; ensures NOC and PSSR compliance. Participates as Team member ...

Arkema

Maintenance & Reliability Manager Job

Geneseo, NY · On-site

$116K - $154K/yr

... NOC and PSSR compliance. • Participates as Team member Administrative (15%) • Develops and manages maintenance and assigned capital budgets (annual and 3-5 yr. plans) within company guidelines ...

Arkema

Maintenance & Reliability Manager Job

Geneseo, NY · On-site

$116K - $154K/yr

... NOC and PSSR compliance. • Participates as Team member Administrative (15%) • Develops and manages maintenance and assigned capital budgets (annual and 3-5 yr. plans) within company guidelines ...

All JobsNoc JobsNoc Jobs in Rochester, NY

Noc information

See Rochester, NY salary details

$18.3K

$69.6K

$129.7K

How much do noc jobs pay per year?

As of Jul 27, 2026, the average yearly pay for noc in Rochester, NY is $69,617.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,100.00 and $106,100.00 per year, depending on experience, location, and employer.

What is the difference between Noc vs Cook?

AspectNocCook
Required credentialsVaries by occupation, often includes certifications or trainingFood safety certification, culinary training often preferred
Work environmentOffice, administrative, or technical settingsKitchen, restaurant, catering services
Employer and industry usageUsed across various industries for job classificationSpecific to food service and hospitality industry
Common search and comparison intentUnderstanding job roles, requirements, and classificationsCareer options, job duties, and qualifications in food service

While Noc refers to a broad classification system for various occupations, a Cook is a specific role within the food service industry. The Noc code helps categorize jobs across industries, whereas a Cook's responsibilities are focused on preparing food. Understanding the differences can help job seekers identify relevant job classifications versus specific roles in the hospitality sector.

Is NOC an entry level job?

A Network Operations Center (NOC) technician role is often considered entry-level, suitable for individuals with basic networking knowledge and troubleshooting skills. Many positions require certifications like CompTIA Network+ and involve monitoring network systems, making it accessible for those starting in IT careers.

What are some common challenges faced by NOC (Network Operations Center) technicians, and how can applicants best prepare for them?

NOC technicians often face the challenge of responding quickly to network outages or performance issues, sometimes during off-hours or high-pressure situations. Applicants should be prepared to work in a fast-paced, 24/7 environment where clear communication and strong analytical skills are essential. Familiarity with network monitoring tools and the ability to troubleshoot under pressure will help you excel. Proactive learning, staying updated with emerging technologies, and practicing incident response scenarios can give candidates a competitive edge.

What does NOC stand for in jobs?

In jobs, NOC stands for National Occupational Classification, which is a system used in Canada to categorize and describe occupations. It helps employers, job seekers, and government agencies understand job roles, required skills, and employment standards across various industries.

What are the key skills and qualifications needed to thrive as a Network Operations Center (NOC) Technician, and why are they important?

To thrive as a Network Operations Center (NOC) Technician, you need strong analytical skills, knowledge of networking protocols, and typically a degree in information technology or a related field. Familiarity with network monitoring tools, ticketing systems, and possibly certifications like CompTIA Network+ or Cisco CCNA are commonly required. Attention to detail, problem-solving abilities, and effective communication are standout soft skills in this position. These skills ensure rapid detection, troubleshooting, and resolution of network issues, maintaining critical uptime and performance for business operations.

What are NOC (Network Operations Center) professionals?

NOC (Network Operations Center) professionals are IT specialists responsible for monitoring, maintaining, and troubleshooting computer networks and servers. They work in centralized locations to ensure network uptime, performance, and security for organizations. Their duties include responding to network alerts, resolving issues, and escalating problems to higher-level engineers if needed. NOC professionals play a crucial role in minimizing downtime and ensuring smooth network operations.

What is the work of NOC?

A Network Operations Center (NOC) technician monitors and manages computer networks, servers, and infrastructure to ensure optimal performance and security. They troubleshoot issues, perform maintenance, and use tools like network monitoring software to detect and resolve problems promptly.

What are NOC jobs?

NOC jobs refer to positions within Network Operations Centers where employees monitor, manage, and maintain computer networks and IT infrastructure. These roles often require technical skills, knowledge of network protocols, and familiarity with tools like network monitoring software, with shifts that may include nights or weekends.
What are the most commonly searched types of Noc jobs in Rochester, NY? The most popular types of Noc jobs in Rochester, NY are:
What are popular job titles related to Noc jobs in Rochester, NY? For Noc jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Noc jobs in Rochester, NY look for? The top searched job categories for Noc jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Noc jobs? Cities near Rochester, NY with the most Noc job openings:
Noc jobs near you
Infographic showing various Noc job openings in Rochester, NY as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 21% Part Time, and 11% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $69,617 per year, or $33.5 per hour.
Senior NOC Technician

Senior NOC Technician

FirstLight

Victor, NY • On-site

$25 - $35/hr

Full-time

Posted 15 days ago

FirstLight Fiber rating

8.9

Company rating: 8.9 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

5th of 96 rated telecommunications companies

Job description

The Senior NOC Technician will provide 2nd level technical support to all managed and unmanaged networks controlled from the FirstLight Core NOC. This position provides technical leadership and guidance for the NOC in proactive alarm management, network analysis, maintenance and health checks as well as being an escalation point for the customer and NOC peers. When the system malfunctions, the Senior NOC Technician troubleshoots the network across multiple vendor platforms, makes repairs or refers to the next level of technical hierarchy (Engineering) to restore services as quick as possible. There are three main roles in the Network Operation Center (NOC). Surveillance, Repair, and Communications/Documentation. This is to quickly recognize network anomalies, ensure maximum possible service availability and performance, and to communication and document the actions of the NOC.

This position is responsible for providing technical guidance and training to the NOC Technician along with the FirstLight customer base. The individual will be responsible for working closely with all Network Operations teams ensuring customer satisfaction and ticket resolution. Perform the roles/responsibilities of the NOC Technician I and Senior NOC Technician positions as required.

The position also includes some queue, workload, and team lead responsibilities. The Senior NOC Technician is expected to be a technical focal point within the team, validating escalations into 2nd & 3rd level Technical Support, and overseeing Core Network Events that impact multiple customers and systems.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

  • Resolution and diagnosis of network and system faults at a 2nd line support level through proactive alarm management and technically escalated network faults.
  • Management of technically escalated issues that may require hands-on management of 3rd party vendor activities and customer liaison.
  • Monitoring network performance, highlighting any deficiencies through the appropriate channels via network health checks and identification of activities that present risk to the live networks. Action and resolve using the correct processes and procedures.
  • Provide operational assistance to all areas of Network Operations, mentor, and train members of the NOC.
  • Manage Major Service outages. Lead conference bridge directing activities. Update notifications in a timely manner. Work with OSP, GIS, and field teams as required. Direct NOC team to update customers and internal mail groups.
  • New Hire Training
  • Job role will involve potential on call duties.


Recommended SKILLS

  • Associate degree or Technical school is highly recommended with a strong knowledge of computer functionality.
  • Word, Microsoft Excel, Microsoft Outlook.
  • Excellent written and verbal communication skills are required.
  • Must be detail oriented and highly organized.
  • Strong detail-oriented and organized project management skills.
  • Ability to build and foster collaborative relationships.
  • Capable of working and learning independently with minimal supervision.
  • Strong problem-solving skills, and the ability to make decisions independently.
  • Good communication skills with ability to converse technical information to all audiences.
  • Cisco certifications
  • Four to Six years Network Operations experience or equivalent
  • Experience working on Core Transport, Data/IP networks completing 1st/2nd level diagnostics across multiple technologies and Vendors preferred.
  • Advanced 2nd line technical competency level that spans all deployed equipment technologies.
  • Willingness and ability to train NOC staff on technical, functional, and procedural items.
  • Experience with Network Edge, Transport and Access technologies such as DSL, GPON, SONET, and ROADM.
  • In depth knowledge of MEF and CE2.0 Ethernet products and standards, including y.1731 statistics collection, y.1564 testing.
  • Advanced knowledge of Ethernet and IP required. Successful candidate will have the skills necessary to troubleshoot layers 1-4 of the OSI Model.
  • In depth knowledge of connection-oriented Ethernet standards including MPLS-TP, G.8032, PBB-TE.
  • In depth knowledge of industry protocols including IP, MPLS, OSPF, ISIS, BGP, VRRP, VLANs, Spanning tree, and 802.1q.
  • Solid optical troubleshooting skills using OTDR, OSA, BERT and optical power meters.
  • Experience with passive and active OADM & ROADM DWDM systems.


REQUIRED SKILLSETS

Expert knowledge of the operations and repair of telecommunications systems to include, but not limited to, the following hardware platforms:

  • CYAN(Ciena) Z33/77.
  • Telco Sys 71xx / EdgeGenie
  • Ciena 6500/One Control
  • Adva
  • Calix / CMS
  • Cisco (CCNA / CCDA Level)
  • Cisco SONET (ONS 15454)



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