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Network Operations Center Manager Jobs in Manhattan, NY

Lumen

IT Operations Technician II

Weehawken, NJ · On-site

Location and Schedule Network Operations Center experience is a requirement. The position is based ... Practical experience managing incidents and coordinating change activities. * Responsible for ...

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Network Operations Center Manager information

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$24.3K

$112.2K

$161.7K

How much do network operations center manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for network operations center manager in Manhattan, NY is $112,210.00, according to ZipRecruiter salary data. Most workers in this role earn between $93,800.00 and $125,800.00 per year, depending on experience, location, and employer.

What does a Network Operations Center (NOC) manager do?

A Network Operations Center (NOC) Manager oversees the team responsible for monitoring, maintaining, and troubleshooting an organization's network infrastructure. They ensure network systems run smoothly, manage incident responses, and coordinate repairs or upgrades to minimize downtime. NOC Managers also develop processes, train staff, and communicate with other IT departments to ensure network reliability and security. Their role is crucial for maintaining business continuity and supporting organizational IT needs.

How does a Network Operations Center (NOC) manager typically collaborate with other IT departments to ensure seamless network performance?

A NOC Manager plays a crucial role in coordinating with other IT departments such as security, infrastructure, and application teams to maintain optimal network performance. This often involves regular meetings to discuss upcoming changes, incidents, or upgrades, as well as joint troubleshooting during network outages or performance issues. Effective communication and collaboration are key, as the NOC Manager must ensure that all stakeholders are informed about network health and any potential risks. By fostering strong interdepartmental relationships, the NOC Manager helps create a proactive environment that minimizes downtime and enhances the organization's overall IT resilience.

What are the key skills and qualifications needed to thrive as a Network Operations Center manager, and why are they important?

To thrive as a Network Operations Center Manager, you need strong expertise in network infrastructure, incident management, and IT operations, typically supported by a degree in information technology or a related field. Familiarity with network monitoring tools (like SolarWinds or Nagios), ticketing systems, and certifications such as CCNA or CompTIA Network+ are highly valuable. Leadership, problem-solving, and effective communication are crucial soft skills for managing teams and responding rapidly to network events. These skills ensure efficient network performance, minimize downtime, and maintain organizational productivity.

What is the difference between Network Operations Center Manager vs Network Engineer?

AspectNetwork Operations Center ManagerNetwork Engineer
CredentialsTypically requires a bachelor's degree in IT, computer science, or related field; certifications like Cisco CCNA, CCNP, or Network+ are commonRequires similar degrees and certifications such as CCNA, CCNP, or CompTIA Network+
Work EnvironmentLeads NOC teams, manages network monitoring, incident response, and operational proceduresDesigns, implements, and troubleshoots network infrastructure; works on network configuration and optimization
Industry UsageCommonly employed in large organizations, telecoms, and managed service providersFound across various industries including IT, telecommunications, and enterprise networks

The main difference is that the Network Operations Center Manager oversees the entire NOC team and operational processes, focusing on management and coordination. In contrast, the Network Engineer is hands-on, working directly on network design, configuration, and troubleshooting. Both roles require similar certifications and work environments, but their responsibilities differ in scope and focus.

What are the most commonly searched types of Network Operations Center jobs in Manhattan, NY?

The most popular types of Network Operations Center jobs in Manhattan, NY are:

What are popular job titles related to Network Operations Center Manager jobs in Manhattan, NY?

For Network Operations Center Manager jobs in Manhattan, NY, the most frequently searched job titles are:

What job categories do people searching Network Operations Center Manager jobs in Manhattan, NY look for?

The top searched job categories for Network Operations Center Manager jobs in Manhattan, NY are:

What cities near Manhattan, NY are hiring for Network Operations Center Manager jobs?

Cities near Manhattan, NY with the most Network Operations Center Manager job openings:

Network Operations Center Manager jobs near you

Network Operations Center Engineer

Logicworks

New York, NY • On-site

Full-time

Re-posted 24 days ago

Job description

Logicworks, a fast-growing cloud computing and managed hosting firm located in New York, NY, is seeking a Network Operations Center Engineer to join our team. The NOC Engineer is the primary interface with the customer for all technical issues and is responsible for monitoring Logicworks infrastructure, monitoring customer devices, troubleshooting problems and communicating technical issues to the customer and technical teams as per our standard operations procedures (SOP).
Primary responsibilities include:
  • Monitoring all Logicworks and customer systems for connectivity and running services
  • Handling calls in the Network Operations Center queue and monitoring our support email inbox
  • Providing 1st & 2nd level support to resolve problems on internal and customer systems and escalating problems to Level 3 engineers as per the SOP
  • Supporting network related services (DNS, shared e-mail, shared Microsoft Exchange) and value-added services for servers (firewall configuration, load balancer configuration, Cloud related services, anti-virus services, etc.)
  • Working with the Level 3 engineers to perform customer and internal installations including system O/S , network setup and application installation & configuration
  • Developing and maintaining support documentation including support guides, knowledgebase articles and procedures
  • Configuration of services on clients' dedicated servers (Apache or IIS configuration, Sendmail and other mail related configuration, installation of perl modules, etc.)
  • General troubleshooting of issues with T1 lines, opening tickets for problem circuits with vendors
  • Interfacing between customers/engineers, vendors/providers mostly done via ticketing system
  • Other tasks and extended projects as assigned. All engineers are involved in one or more projects to build, maintain, upgrade, or extend services we are offering. NOC engineers are more likely to have a secondary role supporting senior engineers, and engineers who are in during the day will have a lead role in projects
Required Skills:
  • Experience in a multi-platform server and networking environment
  • Linux/Unix and Windows Server Administration
  • Excellent written/verbal communication skills
  • Ability to learn and apply new skills rapidly
  • Strong analytical and troubleshooting skills
  • Confidence in your own abilities and a willingness to make decisions and escalate when necessary
  • An interest in emerging technologies
  • Must be available for rotating shifts to ensure 24x7x365 service for customers
Candidate Requirements:
  • Associate's degree in a related field, or equivalent work experience
  • Minimum of 1-3 years of related technical support experience
  • Ability to work evenings and weekends as required - Must be a flexible person
  • Requires knowledge and experience in a full range of technology platforms and data network systems
  • Excellent customer service and strong communication skills are a must
  • Certifications are an asset - CCNA/CCNP, MCP/MCSA/MCSE, LCP/RHCE etc
  • Training and/or experience with any of the following: Windows Server, IIS/SQL, MySQL, Linux, Cisco IOS, AWS are strong assets

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