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Network Operations Center Manager Jobs in Missouri

Wesco

Operations Center Representative

Saint Louis, MO · On-site

With deep expertise in data center development, engineering, and operations, Ascent supports ... This role involves managing service order tickets, dispatching field personnel, and responding to ...

Poolcorp

Sales Center Manager

Saint Louis, MO · On-site

Our network includes SCP Distributors, SCP Distributors International, Superior Pool Products ... Oversight of Operations including supporting corporate operations procedures, working with ...

POOLCORP

Sales Center Manager

Saint Louis, MO

$65K - $75K/yr

Our network includes SCP Distributors, SCP Distributors International, Superior Pool Products ... Oversight of Operations including supporting corporate operations procedures, working with ...

6AM City

Contact Center Manager

California, MO · On-site

$85K - $99K/yr

CONTACT CENTER MANAGER STATUS: EXEMPT DEPARTMENT: CONTACT CENTER REPORTS TO: REGIONAL MANAGER ... In this role, you will oversee the daily operations and strategic direction of our Contact Center.

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All JobsNetwork Operations Center JobsNetwork Operations Center Manager JobsNetwork Operations Center Manager Jobs in Missouri

Network Operations Center Manager information

See Missouri salary details

$20.6K

$95.4K

$137.4K

How much do network operations center manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for network operations center manager in Missouri is $95,371.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,700.00 and $106,900.00 per year, depending on experience, location, and employer.

What is the difference between Network Operations Center Manager vs Network Engineer?

AspectNetwork Operations Center ManagerNetwork Engineer
CredentialsTypically requires a bachelor's degree in IT, computer science, or related field; certifications like Cisco CCNA, CCNP, or Network+ are commonRequires similar degrees and certifications such as CCNA, CCNP, or CompTIA Network+
Work EnvironmentLeads NOC teams, manages network monitoring, incident response, and operational proceduresDesigns, implements, and troubleshoots network infrastructure; works on network configuration and optimization
Industry UsageCommonly employed in large organizations, telecoms, and managed service providersFound across various industries including IT, telecommunications, and enterprise networks

The main difference is that the Network Operations Center Manager oversees the entire NOC team and operational processes, focusing on management and coordination. In contrast, the Network Engineer is hands-on, working directly on network design, configuration, and troubleshooting. Both roles require similar certifications and work environments, but their responsibilities differ in scope and focus.

How does a Network Operations Center (NOC) manager typically collaborate with other IT departments to ensure seamless network performance?

A NOC Manager plays a crucial role in coordinating with other IT departments such as security, infrastructure, and application teams to maintain optimal network performance. This often involves regular meetings to discuss upcoming changes, incidents, or upgrades, as well as joint troubleshooting during network outages or performance issues. Effective communication and collaboration are key, as the NOC Manager must ensure that all stakeholders are informed about network health and any potential risks. By fostering strong interdepartmental relationships, the NOC Manager helps create a proactive environment that minimizes downtime and enhances the organization's overall IT resilience.

What does a Network Operations Center (NOC) manager do?

A Network Operations Center (NOC) Manager oversees the team responsible for monitoring, maintaining, and troubleshooting an organization's network infrastructure. They ensure network systems run smoothly, manage incident responses, and coordinate repairs or upgrades to minimize downtime. NOC Managers also develop processes, train staff, and communicate with other IT departments to ensure network reliability and security. Their role is crucial for maintaining business continuity and supporting organizational IT needs.

What are the key skills and qualifications needed to thrive as a Network Operations Center manager, and why are they important?

To thrive as a Network Operations Center Manager, you need strong expertise in network infrastructure, incident management, and IT operations, typically supported by a degree in information technology or a related field. Familiarity with network monitoring tools (like SolarWinds or Nagios), ticketing systems, and certifications such as CCNA or CompTIA Network+ are highly valuable. Leadership, problem-solving, and effective communication are crucial soft skills for managing teams and responding rapidly to network events. These skills ensure efficient network performance, minimize downtime, and maintain organizational productivity.
What are the most commonly searched types of Network Operations Center jobs in Missouri? The most popular types of Network Operations Center jobs in Missouri are:
What are popular job titles related to Network Operations Center Manager jobs in Missouri? For Network Operations Center Manager jobs in Missouri, the most frequently searched job titles are:
What job categories do people searching Network Operations Center Manager jobs in Missouri look for? The top searched job categories for Network Operations Center Manager jobs in Missouri are:
What cities in Missouri are hiring for Network Operations Center Manager jobs? Cities in Missouri with the most Network Operations Center Manager job openings:
Network Operations Center Manager jobs near you
Infographic showing various Network Operations Center Manager job openings in Missouri as of August 2026, with employment types broken down into 88% Full Time, 9% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $95,371 per year, or $45.9 per hour.

Operations Center Representative

Wesco

Saint Louis, MO • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 24 days ago

Wesco rating

7.1

Company rating: 7.1 out of 10

Based on 125 frontline employees who took The Breakroom Quiz

202nd of 360 rated logistics

Job description

Ascent, now part of Wesco, is a leading provider of mission-critical facility solutions across North America. With deep expertise in data center development, engineering, and operations, Ascent supports thousands of sites for top-tier clients, delivering reliable performance and innovative technology. As part of the Wesco family, Ascent continues to set the standard for safety, service, and operational excellence in the critical infrastructure sector.

The Operations Center Representative plays a key role in a 24/7 support environment, serving as the first point of contact for technicians, vendors, and clients. This role involves managing service order tickets, dispatching field personnel, and responding to high volumes of calls and emails with a strong focus on customer service and accuracy. Representatives are responsible for documenting interactions, escalating urgent issues, and adapting to evolving procedures and technologies. Success in this position requires excellent communication skills, attention to detail, and the ability to thrive in a fast-paced, mission-critical setting.

Responsibilities

  • Answer calls from technicians, vendors, and clients in a 24/7 Operations Center.
  • Modify service order tickets with updated information while providing the highest level of client interaction.
  • Escalate calls based on urgency of the emergency issue.
  • Document transactions and interactions with customers and vendors in multiple systems.
  • Monitor and respond to high volume e-mail while providing the highest level of customer service.
  • Dispatch technicians to data center and hub locations nationwide.
  • Ability to adapt to changing procedures and processes while following escalation procedures and established protocols.
  • Become proficient in the use of software packages the Operations Center utilizes on a day-to-day basis.
  • Attend group meeting to discuss Operations Center processes and procedures.
  • Additional duties as assigned.

Qualifications

  • High school degree or equivalent required; Bachelor's degree in Business Administration or a related field preferred.
  • Excellent customer/client interaction, verbal and written skills, and prioritization skills.
  • Prior experience with relaying detailed, time-sensitive information in professional email format.
  • Proficient in MS Office Suite.
  • Excellent communication skills to interact professionally with teammates, clients, technicians and vendors.
  • Strong Attention to detail is required for this position.
  • Ability to multitask in a fast-paced position, and prioritize situations and tasks as needed.
  • Ability to navigate quickly through databases and spreadsheets to access pertinent information.
  • 2 plus years of experience in a fast-paced environment such as retail or clerical/administrative experience preferred.
  • A knowledge of critical and non-critical equipment including Uninterruptible Power Supply (UPS),  Power Distribution Units (PDU),  Emergency Generator, Fuel Oil Systems, Circuit Breakers, Substations and Computer Room Air Condition Units is a plus.
  • Experience in change management or work order management software, preferably Remedy, is a plus.
This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements.

For eligible positions, compensation may include participation in a bonus or sales incentive plan,subject to the terms and conditions of the applicable plan documents. For certain sales roles, Wesco also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan.

In addition, Wesco offers abenefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans. Additional details about benefits are available here.
At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on.

Our Company's greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits and active community engagement, we create an environment where every team member has the opportunity to thrive. 

Learn more about Working at Wesco here and apply online today!

Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500 company.

Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer.

Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

This posting is not tied to a specific vacancy. Candidates will be considered for current or future opportunities at this location.

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