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Network Operations Center Manager Jobs in Missouri

Collabera

Network Systems Admin

Saint Louis, MO

$68K - $91K/yr

Must Have: - 3-5 years' experience in Network Operations Center/Systems Admin - Experience in ... management experience (SolarWinds) Regards, Additional Information If you are interested in this ...

Collabera

Network Systems Admin

Clayton, MO

$65K - $88K/yr

Must Have: - 3-5 years' experience in Network Operations Center/Systems Admin - Experience in ... management experience (SolarWinds) Regards, Additional Information If you are interested in this ...

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All JobsNetwork Operations Center JobsNetwork Operations Center Manager JobsNetwork Operations Center Manager Jobs in Missouri

Network Operations Center Manager information

See Missouri salary details

$20.6K

$95.4K

$137.4K

How much do network operations center manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for network operations center manager in Missouri is $95,371.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,700.00 and $106,900.00 per year, depending on experience, location, and employer.

What is the difference between Network Operations Center Manager vs Network Engineer?

AspectNetwork Operations Center ManagerNetwork Engineer
CredentialsTypically requires a bachelor's degree in IT, computer science, or related field; certifications like Cisco CCNA, CCNP, or Network+ are commonRequires similar degrees and certifications such as CCNA, CCNP, or CompTIA Network+
Work EnvironmentLeads NOC teams, manages network monitoring, incident response, and operational proceduresDesigns, implements, and troubleshoots network infrastructure; works on network configuration and optimization
Industry UsageCommonly employed in large organizations, telecoms, and managed service providersFound across various industries including IT, telecommunications, and enterprise networks

The main difference is that the Network Operations Center Manager oversees the entire NOC team and operational processes, focusing on management and coordination. In contrast, the Network Engineer is hands-on, working directly on network design, configuration, and troubleshooting. Both roles require similar certifications and work environments, but their responsibilities differ in scope and focus.

How does a Network Operations Center (NOC) manager typically collaborate with other IT departments to ensure seamless network performance?

A NOC Manager plays a crucial role in coordinating with other IT departments such as security, infrastructure, and application teams to maintain optimal network performance. This often involves regular meetings to discuss upcoming changes, incidents, or upgrades, as well as joint troubleshooting during network outages or performance issues. Effective communication and collaboration are key, as the NOC Manager must ensure that all stakeholders are informed about network health and any potential risks. By fostering strong interdepartmental relationships, the NOC Manager helps create a proactive environment that minimizes downtime and enhances the organization's overall IT resilience.

What does a Network Operations Center (NOC) manager do?

A Network Operations Center (NOC) Manager oversees the team responsible for monitoring, maintaining, and troubleshooting an organization's network infrastructure. They ensure network systems run smoothly, manage incident responses, and coordinate repairs or upgrades to minimize downtime. NOC Managers also develop processes, train staff, and communicate with other IT departments to ensure network reliability and security. Their role is crucial for maintaining business continuity and supporting organizational IT needs.

What are the key skills and qualifications needed to thrive as a Network Operations Center manager, and why are they important?

To thrive as a Network Operations Center Manager, you need strong expertise in network infrastructure, incident management, and IT operations, typically supported by a degree in information technology or a related field. Familiarity with network monitoring tools (like SolarWinds or Nagios), ticketing systems, and certifications such as CCNA or CompTIA Network+ are highly valuable. Leadership, problem-solving, and effective communication are crucial soft skills for managing teams and responding rapidly to network events. These skills ensure efficient network performance, minimize downtime, and maintain organizational productivity.
What are the most commonly searched types of Network Operations Center jobs in Missouri? The most popular types of Network Operations Center jobs in Missouri are:
What are popular job titles related to Network Operations Center Manager jobs in Missouri? For Network Operations Center Manager jobs in Missouri, the most frequently searched job titles are:
What job categories do people searching Network Operations Center Manager jobs in Missouri look for? The top searched job categories for Network Operations Center Manager jobs in Missouri are:
What cities in Missouri are hiring for Network Operations Center Manager jobs? Cities in Missouri with the most Network Operations Center Manager job openings:
Network Operations Center Manager jobs near you
Infographic showing various Network Operations Center Manager job openings in Missouri as of August 2026, with employment types broken down into 88% Full Time, 9% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $95,371 per year, or $45.9 per hour.

Network Operations Center Technician

I3 Broadband LLC

Saint Peters, MO • On-site

$21 - $35/hr

Full-time

Re-posted 25 days ago

Job description

Job Summary:

The Network Operations Center (NOC) Technician is responsible for monitoring, supporting, and troubleshooting complex network environments to ensure the availability and performance of voice, data, and application services. This role requires strong problem-solving, communication, and customer service skills, along with a solid technical foundation in network operations. This position supports a broad range of operational activities, from routine monitoring and incident response to advanced troubleshooting and root cause analysis.  

Key Responsibilities:

Network Monitoring & Support

  • Monitor and support complex network environments, including fiber access, transport, and IP-based voice and data services, using a variety of network monitoring tools
  • Ensure network availability and performance by proactivelyidentifyingand responding to alarms, alerts, and system events
  • Utilizeticketing systems to log, track, and manage incidentsin accordance withoperational procedures
  • Incident Management & Troubleshooting
  • Triage, troubleshoot, and resolve network and customer service incidents ina timelyand efficient manner
  • Analyze network behavior using diagnostic tools toidentifyfaults across LAN, WAN, and service layers
  • Document all incidents thoroughly, including troubleshooting steps, resolution, and follow-up actions
  • Escalate incidents asappropriate basedon complexity, impact, or time constraints
  • Customer Support & Communication
  • Providea high levelof customer service by effectively communicating with internal and external customers
  • Develop andmaintainstrong working relationships through professional and responsive support
  • Serve as a point of contact during service disruptions, providing updates and managing expectations

Operational Support & Collaboration

  • Assume assigned roles and responsibilities during network incidents or outage events
  • Act as an escalation point for other departments and provide cross-functional support as needed
  • Collaborate with engineering and technical teams to support network changes, maintenance, and issue resolution

Continuous Improvement & Knowledge Sharing

  • Contribute to process improvements byidentifyingrecurring issues and operational inefficiencies
  • Assistin developing andmaintainingdocumentation, includingrunbooksand troubleshooting guides
  • Provide mentoring, training, and coaching to peers and other departments when applicable

Qualifications:

Education and Experience:

  • Bachelor’s degree in Computer Science, Information Systems, or related field preferred, OR
  • 2-4+ years of hands-on experience in Information Technology, Network Operations, or a related technical environment
  • Equivalent combinations of education, certifications, and experience will be considered

Skills and Competencies:

  • Strong working knowledge of:
  • LAN/WAN networking and circuit diagnostics
  • OSI model (application through physical layers)
  • Network monitoring and ticketing systems
  • Experience with VoIP protocols such as SIP and MGCP
  • Ability to troubleshoot network performance issues using diagnostic and analytical tools
  • Strong problem-solving and critical thinking skills with attention to detail

 

Working Conditions:

  • Must be able to sit at a desk for extended periods, working at a computer up to 8 hours per day.
  • Ability to communicate orally and in writing.
  • Ability to physicallyoperatepersonal computers, copy machines, telephones, and other common office machines and equipment.
  • Ability to work in a fast-paced, 24/7 operational environment

  

Equal Opportunity:

i3 Broadband is an equal opportunity workplace that respects the diversity of our customer base and our team. We will treat customers, employees, and applicants fairly without regard for gender, race, age, or any other characteristics protected by law. Our employment decisions are made on the basis of qualification, merit, and business needs.