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Remote Network Operations Center Jobs in Missouri

$80.20K - $110K/yr

... MVNO operations across international markets. This position offers the opportunity to tackle ... Fully remote work environment with flexibility and autonomy. * Generous paid time off and work-life ...

New

... center footprint and operations that extend across multiple countries. We deliver Customer ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ...

In this role, you will help ensure the reliability, scalability, and operational excellence of ... Flexible remote work options across Europe. * Career development and continuous learning ...

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Remote Network Operations Center information

What are the key skills and qualifications needed to thrive as a Remote Network Operations Center (NOC) Technician, and why are they important?

Core skills for a Remote NOC Technician include strong knowledge of network protocols, troubleshooting, and monitoring, typically supported by a degree in IT or a related field. Familiarity with network monitoring tools (like SolarWinds or Nagios), ticketing systems, and relevant certifications such as CompTIA Network+ or Cisco CCNA is highly valuable. Excellent communication, problem-solving abilities, and attention to detail are essential soft skills for coordinating with teams and resolving issues efficiently. These competencies ensure rapid detection and resolution of network problems, maintaining uptime and reliability for critical business operations.

What are some common challenges faced by professionals working in a Remote Network Operations Center (NOC)?

Professionals in a Remote Network Operations Center often manage multiple systems and resolve technical incidents in real-time, which can be challenging given the need for quick decision-making and prioritization. Communication is key, as team members typically collaborate across shifts and locations to ensure 24/7 network reliability. Adapting to rapidly changing technologies and troubleshooting remotely without physical access to equipment requires strong analytical skills and resourcefulness. Despite these challenges, NOC roles provide excellent opportunities to hone technical skills and advance into network engineering or leadership positions.

What is a Remote Network Operations Center (NOC)?

A Remote Network Operations Center (NOC) is a centralized location where IT professionals monitor, manage, and maintain a company's network infrastructure remotely. The NOC team is responsible for ensuring network availability, performance, and security, often by proactively identifying and resolving issues before they impact users. Remote NOCs use specialized tools to oversee servers, networks, and other critical systems, providing support without needing to be physically present at the client site. This approach helps organizations reduce downtime, improve efficiency, and optimize their IT resources.

What is the difference between Remote Network Operations Center vs Network Support Specialist?

AspectRemote Network Operations CenterNetwork Support Specialist
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentRemote, 24/7 monitoring centersOn-site or remote, client sites or help desks
Industry UsageTelecom, IT services, large enterprisesIT support, small to medium businesses

The Remote Network Operations Center and Network Support Specialist roles both require networking certifications like CCNA or CompTIA Network+. However, the Remote NOC typically involves monitoring and managing networks remotely in a centralized center, often 24/7, while Network Support Specialists provide direct support and troubleshooting, often on-site or remotely at client locations. Both roles are essential in maintaining network health but differ mainly in scope, environment, and responsibilities.

What are the most commonly searched types of Network Operations Center jobs in Missouri? The most popular types of Network Operations Center jobs in Missouri are:
What are popular job titles related to Remote Network Operations Center jobs in Missouri? For Remote Network Operations Center jobs in Missouri, the most frequently searched job titles are:
What cities in Missouri are hiring for Remote Network Operations Center jobs? Cities in Missouri with the most Remote Network Operations Center job openings:
Network Operations Manager

Network Operations Manager

Adaptive Solutions Group

Saint Louis, MO • On-site, Remote

$82.60K - $110.80K/yr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

Our top client in the travel/transportation industry is searching for a Network Operations Manager

to lead daily IT network operations, provide guidance to technical teams, and drive the delivery of reliable, scalable technology solutions! This role partners closely with cross-functional IT leaders to align priorities, improve processes, and ensure teams are operating efficiently while supporting key business initiatives. Ideal candidates are collaborative leaders who thrive in a fast-paced, team-oriented environment and enjoy influencing strategy, developing talent, and driving operational excellence. Candidates must also have a good understanding of LAN/WAN and broadband technology.

*Please note - you must be open to working 4pm - 1am CST for this position.

Remote position - may have an occasional on-site meeting

We are only able to consider candidates currently located in the Greater St. Louis area for this position.

*Cannot work C2C*

Required:

  • Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future
  • Must reside in St. Louis, Missouri, or immediate surrounding area
  • Must be committed to incorporating security into all decisions and daily job responsibilities
  • 6+ years of related experience
  • Must be able to work 4 pm CST to 1 am CST.
  • Experience leading and mentoring technical professionals within a complex networking environment
  • Experience and knowledge of network technologies that support LAN/WAN, cloud, and broadband (VPN, DHCP, DNS, VLANS, as well as others not listed)
  • Experience and knowledge of networking protocols such as TCP/IP, SNMP/ RMON, and RDP
  • Experience of working in an Agile/Scrum development environment and working within sprint teams, using tools such as Jira and Confluence
  • Exceptional communication skills, including the ability to articulate technical concepts to a non-technical audience

Preferred:

  • Bachelor's degree in Computer Science, Computer Information Systems, Management Information Systems, or related field preferred
  • 2+ years of people management experience, to include hiring, 1-1 meetings, career coaching/ mentoring, performance reviews, salary reviews, etc.
  • Experience with the following Network Technologies is preferred:
  • Prefer experience working in a large technology/ network environment
  • Awareness and understanding of AWS or Azure technologies, products, and services
  • Awareness and understanding of core networking concepts and technologies
  • Ability to challenge current solutions, determine appropriate solutions, and ensure there is alignment across the organization
  • Adept at improving outcomes through proactive coaching and development at all levels
  • JIRA and ServiceNow background