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Remote Network Operations Center Jobs in Missouri

The Timberline Group

Network Operations Manager

Saint Louis, MO · On-site +1

$82K - $110K/yr

Network Operations is responsible for providing robust IT services and support to all Divisions. As ... Cisco IPT Phone Systems & Cisco Unified Call Center Express platform * Meraki MX technologies a ...

Jobgether

... remote-first environment. Accountabilities * Lead and oversee security operations, including Security Operations Center (SOC) activities, detection engineering, incident response, and exposure ...

MCI Careers

Remote Call Center Sales Representative

MO · Remote

$15 - $16/hr

... center footprint and operations that extend across multiple countries. We deliver Customer ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ...

Optiv Security, Inc.

Sr. Zscaler Engineer

Kansas City, MO · On-site +1

$111K - $153K/yr

This position will be fully remote and can be hired anywhere in the continental U.S. Optiv is ... Operations Center as a member of the Advanced Fusion Center (AFC) team. The Optiv AFC line of ...

Optiv Security, Inc.

Sr. Zscaler Engineer

Kansas City, MO · Remote

$111K - $153K/yr

This position will be fully remote and can be hired anywhere in the continental U.S. Optiv is ... ZScalerEngineer to join Optiv Security's 24x7x365 Security Operations Center as a member of the ...

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Remote Network Operations Center information

What are some common challenges faced by professionals working in a Remote Network Operations Center (NOC)?

Professionals in a Remote Network Operations Center often manage multiple systems and resolve technical incidents in real-time, which can be challenging given the need for quick decision-making and prioritization. Communication is key, as team members typically collaborate across shifts and locations to ensure 24/7 network reliability. Adapting to rapidly changing technologies and troubleshooting remotely without physical access to equipment requires strong analytical skills and resourcefulness. Despite these challenges, NOC roles provide excellent opportunities to hone technical skills and advance into network engineering or leadership positions.

What is a Remote Network Operations Center (NOC)?

A Remote Network Operations Center (NOC) is a centralized location where IT professionals monitor, manage, and maintain a company's network infrastructure remotely. The NOC team is responsible for ensuring network availability, performance, and security, often by proactively identifying and resolving issues before they impact users. Remote NOCs use specialized tools to oversee servers, networks, and other critical systems, providing support without needing to be physically present at the client site. This approach helps organizations reduce downtime, improve efficiency, and optimize their IT resources.

What is the difference between Remote Network Operations Center vs Network Support Specialist?

AspectRemote Network Operations CenterNetwork Support Specialist
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentRemote, 24/7 monitoring centersOn-site or remote, client sites or help desks
Industry UsageTelecom, IT services, large enterprisesIT support, small to medium businesses

The Remote Network Operations Center and Network Support Specialist roles both require networking certifications like CCNA or CompTIA Network+. However, the Remote NOC typically involves monitoring and managing networks remotely in a centralized center, often 24/7, while Network Support Specialists provide direct support and troubleshooting, often on-site or remotely at client locations. Both roles are essential in maintaining network health but differ mainly in scope, environment, and responsibilities.

What are the key skills and qualifications needed to thrive as a Remote Network Operations Center (NOC) Technician, and why are they important?

Core skills for a Remote NOC Technician include strong knowledge of network protocols, troubleshooting, and monitoring, typically supported by a degree in IT or a related field. Familiarity with network monitoring tools (like SolarWinds or Nagios), ticketing systems, and relevant certifications such as CompTIA Network+ or Cisco CCNA is highly valuable. Excellent communication, problem-solving abilities, and attention to detail are essential soft skills for coordinating with teams and resolving issues efficiently. These competencies ensure rapid detection and resolution of network problems, maintaining uptime and reliability for critical business operations.
What are the most commonly searched types of Network Operations Center jobs in Missouri? The most popular types of Network Operations Center jobs in Missouri are:
What are popular job titles related to Remote Network Operations Center jobs in Missouri? For Remote Network Operations Center jobs in Missouri, the most frequently searched job titles are:
What job categories do people searching Remote Network Operations Center jobs in Missouri look for? The top searched job categories for Remote Network Operations Center jobs in Missouri are:
What cities in Missouri are hiring for Remote Network Operations Center jobs? Cities in Missouri with the most Remote Network Operations Center job openings:
Remote Network Operations Center jobs near you
IT Manager - Network Operations

IT Manager - Network Operations

Enterprise Holdings

Saint Louis, MO • On-site, Remote

$79K - $106K/yr

Full-time

Medical, Retirement, PTO

Re-posted 28 days ago

Enterprise Holdings rating

7.2

Company rating: 7.2 out of 10

Based on 267 frontline employees who took The Breakroom Quiz

95th of 148 rated vehicle equipment hire

Job description

Overview
Enterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers.
Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $39 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories.
At the center of it all, our dedicated IT teams innovate, design and develop the technology that is redefining how customers rent, buy and share vehicles from our family of brands. Here, you will be part of a diverse and talented team that creates and delivers powerful technology solutions for our customers and employees across the world with the resources and support to develop in a variety of career paths.
As an Enterprise Mobility team member, we offer an excellent package with market-competitive pay, comprehensive healthcare packages, 401k matching & profit sharing, schedule flexibility, work from home opportunities, paid time off, and organizational growth potential.
This position offers the opportunity to work fully remote within the United States (except for Alaska and/or Hawaii). Team members who choose virtual / remote work should have an adequate space to serve as their home office, and must be able to work a schedule within U.S. Central Standard Time core business hours This position will require employees to come on site to one of our St. Louis campus locations a few times per year for meetings/events or as needed. #LI-REMOTE
Responsibilities
As an IT Manager on the Network Operations team, you will be responsible for leading the day-to-day operations of the team, providing overall guidance and supervision. You will ensure all members of assigned technical teams are effective and fully utilized, and provide leadership in key interactions with others to define, analyze, and deliver customer solutions. You will be responsible for building trust to influence peers and others to break down barriers and drive results. Here, you'll have the opportunity to work across multiple teams to help deliver innovative solutions in support of Enterprise Mobility's technology strategy. You will need to collaborate with leaders and teams throughout IT to ensure alignment and partnership.
As an IT Manager, you will be responsible for defining the goals, objectives, processes, and resources to support the overall Network Operations. This is an ideal role for a leader looking for an opportunity to make a significant impact, and develop and grow in a team-oriented environment. You'll have the chance to work with senior leaders in the organization, so collaboration and influence skills will be key.
  1. Leadership & Team Management:
    • Oversee and manage a team of network engineers with a focus on agility and continuous improvement, providing 24/7 support
    • Provide leadership, guidance, and support to ensure effective team performance and development
    • Coordinate with senior management and other departments to align NetOps objectives with organizational goals
    • Maintain and monitor required staffing levels and schedule to ensure that the team can meet the demand and respond in a timely manner to network and server anomalies and outages
    • Handle escalations, both internal/external, and manage support from different levels, which includes quarter backing P1 incidents
    • Manage tools, systems, and procedures to ensure dynamic management of issues and customer management
    • Ability to balance risk with business priorities and applies the appropriate sense of urgency to issues
  1. Network Infrastructure Oversight:
    • Provide overall expertise with all Network Operations functions
    • Supervise network operations across 9 data centers (7 in North America and 2 in Europe), including managing Cisco IOS, Arista and Nexus devices, Palo Alto firewalls, F5 load balancers, and Infoblox DDI appliances
    • Manage WAN connectivity for multiple corporate campuses and over 6,000 branches in North America. Oversee the use of VMWare VeloCloud routers and Meraki APs and switches.
  2. Break/Fix and Service Delivery:
    • Oversee the resolution of break/fix issues and ensure high standards of service delivery
    • Act as an escalation point for complex issues and outages impacting high-revenue locations
    • Partner with third-party providers for tier 1 support and manage escalation processes
  1. Project Management:
    • Lead and coordinate larger network projects, ensuring timely and successful completion
    • Collaborate with project teams to plan, execute, and monitor network infrastructure projects
  1. Operational Excellence:
    • Identify, influence, and drive opportunities to further our cloud networking objectives
    • Own and drive multiple simultaneous efforts and roadmaps within the area through close coordination with various IT teams and external vendors
    • Develop and implement processes and procedures to optimize network operations and improve efficiency
    • Monitor performance metrics and ensure compliance with service level agreements (SLAs)
    • Ensure continual process improvement within the Network Operations, including but not limited to: automation of Network Operations tasks and reporting, implementation of enterprise-wide monitoring initiatives, and routine administration task

Equal Opportunity Employer/Disability/Veterans
Qualifications
Required:
  • Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future
  • Must reside in the United States (does not include Alaska or Hawaii)
  • Must be able to work a schedule within U.S. Central Standard Time core business hours.
  • Must be committed to incorporating security into all decisions and daily job responsibilities
  • 6+ years of related experience
  • 2+ years of people management experience, to include hiring, 1-1 meetings, career coaching/ mentoring, performance reviews, salary reviews, etc.
  • Must be able to work 4 pm CST to 1 am CST.
  • Experience and knowledge of network technologies that support LAN/WAN, cloud, and broadband (VPN, DHCP, DNS, VLANS, as well as others not listed)
  • Experience and knowledge of networking protocols such as TCP/IP, SNMP/ RMON, and RDP
  • Experience of working in an Agile/Scrum development environment and working within sprint teams, using tools such as Jira and Confluence
  • Exceptional communication skills, including the ability to articulate technical concepts to a non-technical audience

Preferred:
  • Bachelor's degree in Computer Science, Computer Information Systems, Management Information Systems, or related field preferred
  • Experience with the following Network Technologies is preferred:
  • Prefer experience working in a large technology/ network environment
  • Awareness and understanding of AWS or Azure technologies, products, and services
  • Awareness and understanding of core networking concepts and technologies
  • Ability to challenge current solutions, determine appropriate solutions, and ensure there is alignment across the organization
  • Adept at improving outcomes through proactive coaching and development at all levels
  • JIRA and SeriveNow background

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