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Network Help Desk Jobs in Florida (NOW HIRING)

Help Desk- Tier I

Orlando, FL · On-site +1

$19.25 - $26.25/hr

Assisting with wireless and wired network connections configuration assistance. * Resolve end user technical issues promptly and effectively. * Reviewing, managing and maintaining the Tier 1 ticket ...

Help Desk Representative

Doral, FL · On-site

$16.75 - $21.50/hr

Job Title Help Desk Representative Location Doral, FL 33122 US (Primary) Category Intelligence Job ... networking. * A positive work environment where employees are respected, supported, and engaged.

IT Help Desk Technician

Tampa, FL · On-site

$37K - $50K/yr

Typical Week: 85% help desk, 10% server/network support, 5% training/meetings You are a great IT Help Desk Technician candidate if you have..... * Bachelor's Degree, business related field preferred ...

Typical Week: 85% help desk, 10% server/network support, 5% training/meetings You are a great IT Help Desk Technician candidate if you have..... * Bachelor's Degree, business related field preferred ...

Typical Week: 85% help desk, 10% server/network support, 5% training/meetings You are a great IT Help Desk Technician candidate if you have..... * Bachelor's Degree, business related field preferred ...

Help Desk Analyst

Miami, FL

$19.75 - $27/hr

Help Desk Analyst Job Summary Dynamic and resourceful I.T. support professional, with a dedication ... Desktop and laptop computers Networking (cabling, routing, switching, DNS, Wi-Fi, carriers, etc ...

Help Desk Analyst

Miami, FL · On-site

$19.75 - $27/hr

Help Desk Analyst Job Summary Dynamic and resourceful I.T. support professional, with a dedication ... for hardware, network, systems, and software applications for internal/external customers ...

Job Title Help Desk Support Engineer Location Doral, FL 33122 US (Primary) Category Intelligence ... networking. * A positive work environment where employees are respected, supported, and engaged.

Showing results 21-40

Network Help Desk information

See Florida salary details

$7

$15

$24

How much do network help desk jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for network help desk in Florida is $15.58, according to ZipRecruiter salary data. Most workers in this role earn between $13.12 and $17.26 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a network help desk professional?

To thrive as a Network Help Desk professional, you need a solid understanding of computer networks, troubleshooting skills, and typically an associate degree or relevant certifications like CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools, ticketing systems, and remote desktop applications is often required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills enable prompt, accurate support that ensures network reliability and minimizes downtime for organizations.

What is the difference between Network Help Desk vs Technical Support Specialist?

AspectNetwork Help DeskTechnical Support Specialist
CertificationsCompTIA Network+, Cisco CCNACompTIA A+, Microsoft Certified
Work EnvironmentHelp desk, IT support centers, corporate networksCustomer service, software/hardware troubleshooting
Employer & IndustryIT departments, managed service providersTech companies, retail, healthcare

Network Help Desk roles focus on troubleshooting network issues, configuring routers, switches, and maintaining network infrastructure. Technical Support Specialists handle a broader range of hardware and software problems, often assisting end-users with software applications and device issues. While both roles require technical certifications and customer service skills, Network Help Desk positions are more network-centric, whereas Technical Support Specialists cover a wider array of technical problems.

What is a network help desk professional?

Network Help Desk professionals are IT support specialists who assist users in troubleshooting and resolving issues related to computer networks. They handle problems such as connectivity issues, network configuration errors, and hardware or software malfunctions. Their responsibilities often include responding to user queries, diagnosing network problems, guiding users through solutions, and escalating complex issues to higher-level technical staff. Network Help Desk professionals play a crucial role in maintaining the smooth operation of an organization's IT infrastructure.

What are some common challenges faced by network help desk professionals, and how can they be managed effectively?

Network Help Desk professionals often encounter challenges such as troubleshooting complex connectivity issues, handling high volumes of support requests, and communicating technical information to non-technical users. Managing these challenges effectively involves prioritizing tickets based on urgency, continuously updating technical skills, and utilizing clear, customer-friendly communication. Additionally, collaborating closely with network engineers and other IT staff can help resolve escalated issues quickly and foster a supportive team environment.
What are popular job titles related to Network Help Desk jobs in Florida? For Network Help Desk jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Network Help Desk jobs in Florida look for? The top searched job categories for Network Help Desk jobs in Florida are:
Infographic showing various Network Help Desk job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $32,400 per year, or $15.6 per hour.

Help Desk Specialist (Part-Time)

Larkin Community Hospital

Miami, FL • On-site

Part-time

Posted 16 days ago


Job description

Position Summary

The IT Help Desk Specialist provides first-level technical support to hospital staff, clinicians, and departments to ensure uninterrupted use of computer systems, applications, and network resources. This role is critical in supporting patient care operations by promptly resolving technical issues in a fast-paced healthcare environment.

Qualifications

Education & Experience:

  • Associate’s degree in Information Technology, Computer Science, or related field preferred (or equivalent work experience)

  • Minimum of 1–3 years of IT Help Desk or technical support experience, preferably in a healthcare environment

Technical Skills:

  • Strong working knowledge of Windows operating systems and Microsoft Office 365

  • Basic understanding of networking concepts (LAN/WAN, TCP/IP, Wi-Fi)

  • Experience with ticketing systems and remote support tools

  • Familiarity with EHR/EMR systems is a plus

Certifications (Preferred but Not Required):

  • CompTIA A+, Network+, or similar IT certifications

Skills & Competencies
  • Excellent customer service and communication skills

  • Strong troubleshooting and problem-solving abilities

  • Ability to work effectively in a fast-paced, high-demand healthcare environment

  • Strong attention to detail and documentation

  • Ability to work independently and as part of a team

  • Understanding of HIPAA and healthcare data security standards

Physical & Work Requirements
  • Ability to lift and move IT equipment up to 25 lbs

  • Ability to stand, walk, and work at computer stations for extended periods

  • May require on-call availability or shift flexibility


Larkin Community Hospital logo

About Larkin Community Hospital

Sourced by ZipRecruiter

At Larkin, we have been serving the health care needs of South Miami, Hialeah, and the surrounding communities for more than 40 years. We take pride in the continuing tradition of caring. We remain dedicated to providing excellent medical care with the personal touch and convenience that only a community hospital offers.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

South Miami, FL, US

Year founded

1969

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