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Network Control Technician information

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$42

How much do network control technician jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for network control technician in the United States is $30.81, according to ZipRecruiter salary data. Most workers in this role earn between $26.92 and $35.34 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Network Control Technician, and why are they important?

To thrive as a Network Control Technician, you need a solid understanding of networking principles, troubleshooting methodologies, and typically an associate's degree or relevant certifications such as CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools, ticketing systems, and diagnostic software is essential for day-to-day tasks. Strong analytical thinking, attention to detail, and clear communication skills help you quickly resolve issues and coordinate with IT teams. These abilities are crucial for maintaining network reliability, minimizing downtime, and ensuring smooth organizational operations.

What are some typical challenges a Network Control Technician might face on the job?

Network Control Technicians often face challenges such as quickly diagnosing and resolving network outages, managing multiple incidents simultaneously, and maintaining clear communication with other IT staff and end users during critical situations. The role requires staying up-to-date with evolving network technologies and protocols, which can add complexity to troubleshooting. Additionally, working in a 24/7 environment may involve shift work or being on-call, requiring adaptability and effective time management.

What are Network Control Technicians?

Network Control Technicians are professionals responsible for monitoring, maintaining, and troubleshooting computer networks within an organization. They ensure that network systems, such as servers, routers, and switches, are running efficiently and securely. Their duties often include responding to network outages, performing routine maintenance, and providing technical support to users. Network Control Technicians play a crucial role in minimizing downtime and helping organizations maintain reliable connectivity.

What is the difference between Network Control Technician vs Network Operations Technician?

AspectNetwork Control TechnicianNetwork Operations Technician
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentControl centers, field sitesData centers, network operations centers
Job FocusMonitoring and controlling network trafficMaintaining and troubleshooting network systems
Industry UsageTelecom, utilitiesIT, telecommunications

Both roles involve network monitoring and troubleshooting, often requiring similar certifications like CCNA. Network Control Technicians focus on real-time network control and traffic management, typically in control centers or field sites. Network Operations Technicians handle broader network maintenance and system troubleshooting within data centers or NOCs. While overlapping, their primary responsibilities differ slightly, with the Control Technician emphasizing network traffic control and the Operations Technician focusing on system upkeep.

What cities are hiring for Network Control Technician jobs? Cities with the most Network Control Technician job openings:
Who are the top companies hiring for Network Control Technician jobs? The top employers for Network Control Technician jobs are:
Infographic showing various Network Control Technician job openings in the United States as of June 2026, with employment types broken down into 81% Full Time, 13% Part Time, and 6% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $64,093 per year, or $30.8 per hour.

Mission Control Network Technician I

Switch

Las Vegas, NV • On-site, Remote

Full-time

Medical

Posted 13 days ago


Job description

Location: Las Vegas, NV

About Switch

At Switch, we don’t just design, build and operate data centers—we are enabling the technology of the future. Led by Founder & CEO, Rob Roy, we believe in revolutionary innovation, operational excellence and the principle of karma. Switch is where talented people come together to EVOLVE the digital world.

We believe that innovation isn’t just about technology—it’s about the people, culture, and purpose that make it happen. Every Switch team member contributes to a mission greater than themselves: to create the world’s most advanced digital infrastructure that powers the progress of humanity.

The Role: Mission Control Network Technician I

This role monitors and supports Switch’s network infrastructure from the Mission Control environment. You respond to alerts, investigate incidents, and coordinate with internal teams and network carriers to restore service. The role is execution-focused, follows defined procedures, and supports 24/7/365 operations with no people management responsibilities.

What You’ll Do
  • Monitor network infrastructure using approved monitoring and alerting tools.

  • Act as the first point of contact for network events and incident investigations.

  • Interpret alerts, diagnose issues, and follow documented procedures to restore service.

  • Create, update, and manage incident tickets driven by alarms and alerts.

  • Perform approved configuration tasks such as port or circuit activations, MAC clearing, and access changes under direction and policy.

  • Engage network carriers and internal teams to support incident resolution.

  • Document incidents clearly, including actions taken, timelines, and outcomes.

  • Follow escalation and notification procedures using sound judgment.

  • Provide timely, accurate customer-facing updates related to network incidents.

  • Contribute feedback to improve Mission Control tools, processes, and procedures.

What We’re Looking For
  • Follows procedures and executes tasks accurately under pressure.

  • Communicates clearly with customers, carriers, and internal teams.

  • Manages multiple incidents and priorities in a time-sensitive environment.

  • Remains calm and professional during service-impacting events.

  • Works reliably on assigned shifts, including nights, weekends, and rotations.

What You’ll Bring
  • 2 or more years of experience in IT, networking, or a related technical support role, or equivalent education and training.

  • Foundational understanding of network concepts, topologies, and the OSI model.

  • Experience troubleshooting network connectivity and following critical-path resolution steps.

  • Familiarity with data center infrastructure and cabling standards.

  • Experience using ticketing systems and monitoring tools.

  • Comfort using terminal access tools such as SSH, PuTTY, or similar.

  • Working knowledge of Microsoft Office applications.

  • Network+ , CCST, CCNA, A+, or Security+ certifications are preferred, not required.

Why Switch?
  • A Culture of Karma – We are self-motivated by karma, ensuring our actions contribute to a positive, supportive and forward-thinking environment.

  • Industry Leading Designs – Work with the most advanced data center technology on the planet and be a part of emerging technology development.

  • Flexibility & Remote Opportunities – Whether in-office, hybrid, or fully remote, we offer the technology and support to keep teams connected and productive.

  • Career Stability & Growth – In this expanding industry, we invest in our people, providing opportunities & advancement in a stable, growing company.

  • Generous Benefits Package - Switch provides medical plan options of comprehensive coverage for you and your family that can be tailored to fit your personal needs, and more!

Join Us & Make a Difference

This is more than a job—it’s a mission. If you’re ready to be part of a culture that values innovation, karma, and operational excellence, we want to hear from you.

Apply Now and Let’s Build the Future Together.