ZipRecruiter

Log In

1

Net56 Jobs (NOW HIRING)

NET56

Service Desk Technician

Barrington, IL · On-site

$50K - $55K/yr

On-premises Type of Employment: Full-time About Net56 Net56 is a Production IT company with over 40 years of experience delivering technology and managed service solutions. We serve as a trusted ...

New

NET56

Service Desk Technician

Barrington, IL · On-site

$50K - $55K/yr

On-premises Type of Employment: Full-time About Net56 Net56 is a Production IT company with over 40 years of experience delivering technology and managed service solutions. We serve as a trusted ...

New

NET56

Network Infrastructure Engineer

Barrington, IL · On-site

$80K - $100K/yr

On-premises Type of Employment: Full-time The Network Infrastructure Engineer is responsible for supporting and maintaining critical client and internal Net56 network systems, ensuring uptime ...

NET56

Network Infrastructure Engineer

Barrington, IL · On-site

$80K - $100K/yr

On-premises Type of Employment: Full-time The Network Infrastructure Engineer is responsible for supporting and maintaining critical client and internal Net56 network systems, ensuring uptime ...

NET56

Endpoint Administrator

Barrington, IL · On-site

$60K - $80K/yr

JOB TITLE: Endpoint Administrator (Identity and Endpoint Management) DEPARTMENT: Information Systems REPORTS TO: CIO This role supports modern device management, identity access management, and cloud ...

NET56

Endpoint Administrator

Barrington, IL · On-site

$60K - $80K/yr

JOB TITLE: Endpoint Administrator (Identity and Endpoint Management) DEPARTMENT: Information Systems REPORTS TO: CIO This role supports modern device management, identity access management, and cloud ...

All JobsNet56 Jobs

Net56 information

What is Net56?

Net56 is a technology services provider that specializes in delivering IT support, network management, cybersecurity, and cloud solutions, primarily for educational institutions and small to medium-sized businesses. The company offers managed services such as infrastructure setup, software integration, and ongoing technical support to help organizations maintain and improve their technology environments. Net56 is known for helping schools and businesses leverage technology to achieve their goals while ensuring reliability and security in their IT systems.

What are the key skills and qualifications needed to thrive as a network engineer, and why are they important?

To thrive as a Network Engineer, you need a solid understanding of networking protocols, hardware configuration, troubleshooting, and typically a degree in computer science or a related field. Familiarity with tools like Cisco IOS, network monitoring software, and certifications such as CompTIA Network+ or Cisco CCNA is highly valued. Problem-solving, attention to detail, and strong communication skills help Network Engineers excel in diagnosing issues and collaborating with IT teams. These skills ensure robust, secure, and efficient network operations critical to an organization's infrastructure.

What is the difference between Net56 vs Network Technician?

AspectNet56Network Technician
Required CertificationsCompTIA Network+, Cisco CCNA (often preferred)CompTIA Network+, Cisco CCNA (commonly required)
Work EnvironmentIT departments, data centers, enterprise networksIT support, troubleshooting, on-site and remote network setups
Industry UsageTechnology, telecommunications, large organizationsIT services, telecommunications, corporate networks
Common Search/ComparisonYesYes

Net56 and Network Technician roles share similar certifications and work environments, often overlapping in IT and networking fields. While Net56 may refer to specific network solutions or products, Network Technicians focus on installing, maintaining, and troubleshooting network systems. Both roles are essential in supporting enterprise network infrastructure and are frequently compared by job seekers and employers alike.

What are the typical challenges faced by IT professionals working at a managed services provider like Net56?

IT professionals at managed services providers such as Net56 often navigate a fast-paced environment addressing diverse client needs across various industries. Challenges can include managing multiple client infrastructures simultaneously, staying up-to-date with evolving technologies, and responding quickly to critical technical issues. Collaboration with both internal teams and client stakeholders is key, and professionals should be prepared to troubleshoot under pressure while maintaining strong communication skills. This dynamic environment offers valuable experience but also demands adaptability and proactive problem-solving.
More about Net56 jobs

What cities are hiring for Net56 jobs?

Cities with the most Net56 job openings:

What job categories do people searching Net56 jobs look for?

The top searched job categories for Net56 jobs are:

Net56 jobs near you
Infographic showing various Net56 job openings in the United States as of August 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution.

Service Desk Technician

NET56

Barrington, IL • On-site

$50K - $55K/yr

Full-time

Posted yesterday

New

Job description

Position Title: Service Desk Technician
Location: On-premises
Type of Employment: Full-time

About Net56

Net56 is a Production IT company with over 40 years of experience delivering technology and managed service solutions. We serve as a trusted technology partner to our clients, providing a comprehensive suite of IT services, including network infrastructure and support, cybersecurity and governance services, professional services, business development, and ongoing technical support.

Position Overview

Net56 is seeking a Service Desk Technician to join our team of problem-solving, client-focused IT professionals.

The Service Desk Technician provides both remote and onsite technical support to Net56 clients, diagnosing and resolving hardware, software, network, and user-related issues. This position utilizes monitoring tools, remote support applications, and our ticketing system to provide timely resolutions while maintaining a high level of customer satisfaction.

This is an office-based position located in Deer Park, Illinois, with occasional travel to client locations when onsite support is required.


Responsibilities

  • Provide direct remote and in-field technical support to clients.
  • Diagnose and resolve technical issues through phone, email, and remote-support applications.
  • Perform onsite client support when scheduled or when remote resolution is not possible.
  • Create, track, document, update, and resolve client issues through the company's ticketing system.
  • Troubleshoot computer hardware, software, user-access, connectivity, and network-related issues.
  • Monitor network availability and uptime using SolarWinds.
  • Monitor backup operations and successful completion using Veeam.
  • Escalate complex technical issues to the appropriate internal resource when necessary.
  • Maintain accurate documentation of troubleshooting steps, resolutions, and client communications.
  • Communicate clearly and professionally with clients and internal team members.
  • Assist with hardware installation, configuration, replacement, and break/fix support.
  • Follow Net56 technical procedures, documentation standards, and service expectations.


Qualifications

  • Working knowledge of networking architecture and basic network troubleshooting.
  • Familiarity with LAN and WAN network topology.
  • Experience with Google Workspace, Active Directory, or similar platforms.
  • Experience providing computer hardware break/fix support.
  • Basic understanding of Windows environments and Windows Server.
  • Basic knowledge of backup software functionality and disaster recovery concepts.
  • Strong troubleshooting, analytical, and critical-thinking skills.
  • Ability to prioritize and manage multiple support requests.
  • Excellent verbal and written communication skills.
  • Strong customer-service skills and a client-focused approach.
  • Positive, professional, and collaborative demeanor.
  • Ability to work independently while knowing when to escalate an issue.


Education & Experience

  • 1–3 years of combined education, technical training, certifications, or practical IT support experience.
  • Education, training, or certifications involving the following are preferred:
    • LAN and WAN networking
    • Windows Server
    • Active Directory
    • Disaster recovery and backup technologies
    • Network and infrastructure monitoring
    • Google Workspace
    • IT support and troubleshooting

Relevant technical certifications are preferred but not required.


Physical Demands

  • Ability to spend the majority of the workday in an office-based desktop and computer environment.
  • Ability to perform onsite client support as required.
  • Ability to lift, move, or transport equipment weighing up to 50 pounds when required for onsite or hardware-related work.


Why Work at Net56?

At Net56, you'll work alongside a friendly, collaborative, and goal-oriented team committed to delivering excellent service to our clients. We offer a modern and comfortable office environment, opportunities to expand your technical knowledge and experience, and a company culture built around teamwork, professional growth, accountability, and sustained excellence.