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Ncic Inmate Communications Jobs in Virginia (NOW HIRING)

... VCIN/NCIC, and Laserfiche to create and maintain inmate files and support the file management ... Maintains communication with staff, the Commonwealth's Attorney, Public Defender, Probation and ...

Our behaviors will demonstrate open communication, and we will seek opportunities to learn ... Maintains automated inmate records; including access of VCIN and NCIC Testifies in court ...

Ncic Inmate Communications information

How does NCIC inmate communication work?

NCIC inmate communication involves managing and facilitating communication between inmates and authorized contacts through monitored phone calls, emails, or messaging systems. As an NCIC Inmate Communications professional, you may oversee the operation of communication systems, ensure compliance with security protocols, and assist in resolving technical issues within correctional facilities.

What are the key skills and qualifications needed to thrive in the Ncic Inmate Communications position, and why are they important?

To thrive in an Ncic Inmate Communications role, you need strong customer service skills, attention to detail, and familiarity with correctional facility protocols, often complemented by experience in telecommunications or support roles. Proficiency with call monitoring systems, ticketing platforms, and knowledge of compliance regulations like FCC or correctional communications standards is beneficial. Excellent communication, problem-solving, and the ability to remain calm under pressure are valuable soft skills for this position. These abilities are essential for ensuring reliable, secure inmate communications while supporting facility operations and maintaining the required legal standards.

What jobs can you work in jail?

In jail, inmates can work in roles such as kitchen staff, janitorial services, laundry, or facility maintenance. These jobs often help inmates earn privileges or small wages and may require basic skills or training provided by the facility.

How much does NCIC inmate communication cost?

The cost of NCIC inmate communication varies depending on the facility and communication method used, such as phone calls or messaging services. Fees are typically set by the correctional institution and may include per-minute charges or service fees, often paid by the inmate or their family. It is advisable to check with the specific facility for detailed pricing information and available communication options.

Is NCIC inmate communications legit?

NCIC Inmate Communications is a legitimate service that provides communication solutions for correctional facilities, often involving phone and messaging systems. It is operated by established companies in the correctional technology industry and requires compliance with security and privacy standards.

What is a NCIC Inmate Communications job?

An NCIC Inmate Communications job typically involves managing and maintaining inmate communication systems, such as phone and messaging services, in correctional facilities. Employees may assist with account setup, troubleshoot issues, ensure compliance with regulations, and provide customer support for inmates and their families. The role requires technical knowledge, attention to security protocols, and strong communication skills.

What are the primary responsibilities and typical work environment for someone in an Ncic Inmate Communications position?

In an Ncic Inmate Communications role, your key responsibilities include managing inmate phone accounts, troubleshooting communication issues, ensuring compliance with all facility regulations, and providing support to both inmates and correctional staff. You may work in an office environment at a call center, remotely, or occasionally on-site at correctional facilities, depending on the company's operations. Collaboration with law enforcement, IT teams, and facility management is common, and you'll often need to adapt to evolving security protocols. The role can be fast-paced, requiring accuracy and discretion when handling sensitive information, which keeps your work both challenging and rewarding. Career growth is possible through advancement to supervisory or technical specialist positions as you gain experience and skills.

What are the most commonly searched types of Ncic Inmate Communications jobs in Virginia? The most popular types of Ncic Inmate Communications jobs in Virginia are:
What are popular job titles related to Ncic Inmate Communications jobs in Virginia? For Ncic Inmate Communications jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Ncic Inmate Communications jobs in Virginia look for? The top searched job categories for Ncic Inmate Communications jobs in Virginia are:
What cities in Virginia are hiring for Ncic Inmate Communications jobs? Cities in Virginia with the most Ncic Inmate Communications job openings:
Infographic showing various Ncic Inmate Communications job openings in Virginia as of July 2026, with employment types broken down into 2% As Needed, 92% Full Time, and 6% Part Time. Highlights an 98% In-person, and 2% Remote job distribution.
Senior Records Clerk

Senior Records Clerk

City of Alexandria, VA

Alexandria, VA • On-site

$41K - $72K/yr

Full-time

Posted 26 days ago


City Of Alexandria (Virginia) rating

8.6

Company rating: 8.6 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

190th of 832 rated public administrative organizations


Job description

Salary: $41,147.08 - $72,410.52 Annually
Location : Alexandria, VA
Job Type: Full-Time
Job Number: 2026-00445
Department: Sheriff's Office
Division: DETENTION CENTER OPERA
Opening Date: 07/01/2026
Closing Date: 7/27/2026 11:59 PM Eastern
Bargaining Unit: N/A
Senior Records Clerk
The City of Alexandria is located in Northern Virginia and is bordered by the District of Columbia (Potomac River), Arlington, and Fairfax counties. With a population of approximately 150,000 and a land area of 15.75 square miles, Alexandria is the seventh largest city in the Commonwealth of Virginia. Alexandria has a charming waterfront and is a unique and historic place to live and work. About one-quarter of the City's square miles have been designated as a national or local historic district. We proudly embrace our rich history and seize the endless opportunities that lie ahead. If you are interested in working for the vibrant City of Alexandria, we invite qualified candidates to apply for our Senior Records Clerk position.
An Overview
A Senior Records Clerk researches, compiles, and analyzes inmate and confinement data using databases such as CORIS/LIDS, VCIN/NCIC, and Laserfiche to create and maintain inmate files and support the file management system. This work ensures that individuals in custody are lawfully confined and accurately credited for time served.
Additional duties include reviewing the Jail Management System, CORIS/LIDS, and Laserfiche for charge information and arrest dates to accurately calculate court-imposed sentences. These processes ensure the lawful detention of individuals in custody and the proper application of all applicable jail credits. Other responsibilities include compiling local inmate time data. For inmates given state-responsible sentences, jail credit timesheets are prepared, and court dispositions are transmitted to the court and the Virginia Department of Corrections' legal section.
What You Should Bring
The ideal candidate for the position of Senior Records Clerk should possess the following:
  • Proficient computer skills and a strong working knowledge of electronic records management systems
  • Excellent written and verbal communication skills
  • Strong interpersonal skills and the ability to communicate effectively with a variety of stakeholders
  • Ability to maintain complex clerical records and make decisions in accordance with state laws and regulations
  • Strong attention to detail, with the ability to establish quality-control procedures to prevent errors that could result in adverse public reactions or additional costs to the City

Duties and Responsibilities
  • Researches and analyzes data from multiple sources to ensure accuracy.
  • Uses various records systems such as the Jail Management System, Corrections Information System (CORIS), Local Inmate Data System (LIDS), Virginia Criminal Information Network/National Criminal Information Center (VCIN/NCIC), and Laserfiche.
  • Generates, processes, and updates inmate records through analysis and verification of demographic, criminal offense, custody status, bond, sentencing, and detainer data.
  • Verifies pretrial and jail credits by researching the Jail Management System, CORIS/LIDS, and Laserfiche systems.
  • Follows up with other agencies when applicable to gather information on inmate offenses and arrest data to enable accurate computation of court-imposed sentences.
  • Processes time computations for all locally sentenced inmates.
  • Transmits jail credit information and court dispositions to the Virginia Department of Corrections (DOC), Court and Legal (C&L) sections for inmates who receive state-responsible sentences.
  • Serves as acting records manager when the supervisor is away from the Office.
  • Prepares and submits daily, weekly, bi-weekly, monthly, and annual reports.
  • Responds to inquiries regarding inmate status, including current charge(s), bonds, sentences, detainers, pretrial credits, and pending court dates.
  • Maintains communication with staff, the Commonwealth's Attorney, Public Defender, Probation and Parole, Magistrates, Courts, and other law enforcement agencies to request and provide pertinent information.
  • Coordinates with court personnel to verify court orders, bond details, and court dates.
  • Prepares and scans documents into the Document Imaging System (Laserfiche).
  • Assists with training coworkers and new employees in the use and requirements of all records systems.
  • Performs related work as required.

About the OfficeThe Alexandria Sheriff's Office is responsible for the operation of the William G. Truesdale Adult Detention Center, security of the Alexandria Courthouse, service of court legal documents, execution of court orders, transportation of prisoners, and general public safety and law enforcement. The Alexandria Sheriff's Office is a highly professional organization with a combined staff of 203, including sworn deputy sheriffs and civilian personnel.
The Office is nationally accredited by the Commission on Accreditation for Law Enforcement Agencies, the Commission on Accreditation for Corrections, and the National Commission on Correctional Health Care. The Office has been honored by the National Sheriff's Association with the prestigious "Triple Crown Award" for achieving these accreditations. The Office is also Virginia State certified by the Department of Criminal Justice Services and the Department of Corrections.
Minimum & Additional Requirements
Education: High School Diploma or GED.
Experience: At least one year of experience in customer service, data entry into automated database systems, proofreading, receipting court costs, receiving and answering multiple calls, or any equivalent combination of experience and training that provides the required knowledge, skills, and abilities.
Preferred Qualifications
  • Two years of experience maintaining confidential records and files in accordance with established standards for record-keeping procedures
  • Prior experience with the Local Inmate Data System (LIDS) and Corrections Information System (CORIS)
  • Experience managing information systems with proficient typing and data entry skills
  • Ability to multi-task and effectively prioritize in a fast-paced environment
  • Strong written and verbal communication skills, with the ability to interact effectively with a variety of stakeholders
  • Experience maintaining a secure jail management system and associated filing systems

The City of Alexandria is an Equal Opportunity Employer and values diversity in its workforce. All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, matriculation, political affiliation, genetic information, military status, or disability.
We are proud to welcome you to explore the City of Alexandria's excellent benefits and programs!
The benefits referenced on this site, may be changed from time to time without notice. Temporary and some part-time positions are not eligible for these benefits. For further information, please contact the Talent Acquisition Team of Human Resources at
01
Do you have a High School Diploma or GED?
  • Yes
  • No

02
I understand that failure to thoroughly and accurately complete the "Education" and "Work Experience" sections on my application and the "Supplemental Questionnaire" will result in my application being rejected.
  • Yes
  • No

03
Do you possess at least one year of experience using management information systems such as a database?
  • Yes
  • No

04
Do you possess two or more years of experience performing work involving the maintenance of confidential records and files in accordance with established standards for proper record-keeping procedures?
  • Yes
  • No

05
Do you have previous experience working with Virginia's LIDS/CORIS database?
  • Yes
  • No

06
Customer service is a top priority of the Sheriff's Office. Provide an example or describe your viewpoint on what constitutes good customer service.
07
If you are selected for this position, you will be required to work on weekends and during inclement weather conditions if notified by a supervisor. Are you able to comply with this requirement?
  • Yes
  • No

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