At McLane Intelligent Solutions, our IT Help Desk Technicians play a crucial role in ensuring our ... Fast-paced and collaborative work environment with opportunities for career advancement.
At McLane Intelligent Solutions, our IT Help Desk Technicians play a crucial role in ensuring our ... Fast-paced and collaborative work environment with opportunities for career advancement.
Representative, Help Desk I
Temple, TX · On-site
$19 - $22/hr
... production support, help desk support, or a related technical environment preferred. Strong ... Ability to prioritize tasks and respond effectively in a fast-paced operational environment. Basic ...
Representative, Help Desk I
Temple, TX · On-site
$19 - $22/hr
... production support, help desk support, or a related technical environment preferred. Strong ... Ability to prioritize tasks and respond effectively in a fast-paced operational environment. Basic ...
Help Desk Support Technician (Level II)
$70K - $80K/yr
... support in a fast-paced MSP setting. Duties & Responsibilities * Technical Support ... Minimum of three (3) years of experience in roles such as IT Help Desk, Desktop Support Technician ...
Quick apply
Help Desk Support Technician (Level II)
$70K - $80K/yr
... support in a fast-paced MSP setting. Duties & Responsibilities * Technical Support ... Minimum of three (3) years of experience in roles such as IT Help Desk, Desktop Support Technician ...
IT Help Desk Technician
Temple, TX · On-site
At McLane Intelligent Solutions, our IT Help Desk Technicians play a crucial role in ensuring our ... Fast-paced and collaborative work environment with opportunities for career advancement.
Quick apply
IT Help Desk Technician
Temple, TX · On-site
At McLane Intelligent Solutions, our IT Help Desk Technicians play a crucial role in ensuring our ... Fast-paced and collaborative work environment with opportunities for career advancement.
Help Desk Support Technician (Level II)
$19.75 - $26.75/hr
... support in a fast-paced MSP setting. Duties & Responsibilities * Technical Support ... Minimum of three (3) years of experience in roles such as IT Help Desk, Desktop Support Technician ...
Quick apply
Help Desk Support Technician (Level II)
$19.75 - $26.75/hr
... support in a fast-paced MSP setting. Duties & Responsibilities * Technical Support ... Minimum of three (3) years of experience in roles such as IT Help Desk, Desktop Support Technician ...
The Help Desk Specialist II serves as a critical escalation point for our corporate and facility ... a fast-paced corporate or manufacturing environment. * Advanced troubleshooting knowledge of ...
Quick apply
The Help Desk Specialist II serves as a critical escalation point for our corporate and facility ... a fast-paced corporate or manufacturing environment. * Advanced troubleshooting knowledge of ...
Representative, Help Desk I
Temple, TX · On-site
$19 - $22/hr
... production support, help desk support, or a related technical environment preferred. Strong ... Ability to prioritize tasks and respond effectively in a fast-paced operational environment. Basic ...
Representative, Help Desk I
Temple, TX · On-site
$19 - $22/hr
... production support, help desk support, or a related technical environment preferred. Strong ... Ability to prioritize tasks and respond effectively in a fast-paced operational environment. Basic ...
IT Help Desk
Dallas, TX · On-site
$20 - $22/hr
IT Help Desk - Wednesday - Sunday 10:00 AM - 6:30 PM CST Position Type: Full Time. Compensation ... in the fast-growing post-acute care industry. ESI provides service and support to over 378 ...
IT Help Desk
Dallas, TX · On-site
$20 - $22/hr
IT Help Desk - Wednesday - Sunday 10:00 AM - 6:30 PM CST Position Type: Full Time. Compensation ... in the fast-growing post-acute care industry. ESI provides service and support to over 378 ...
IT Help Desk
$20 - $22/hr
IT Help Desk - Saturday - Wednesday 3:00 PM - 11:30 PM CST Position Type: Full Time. Compensation ... in the fast-growing post-acute care industry. ESI provides service and support to over 378 ...
IT Help Desk
$20 - $22/hr
IT Help Desk - Saturday - Wednesday 3:00 PM - 11:30 PM CST Position Type: Full Time. Compensation ... in the fast-growing post-acute care industry. ESI provides service and support to over 378 ...
Representative, Help Desk I
Temple, TX · On-site
$19 - $22/hr
... production support, help desk support, or a related technical environment preferred. Strong ... Ability to prioritize tasks and respond effectively in a fast-paced operational environment. Basic ...
Representative, Help Desk I
Temple, TX · On-site
$19 - $22/hr
... production support, help desk support, or a related technical environment preferred. Strong ... Ability to prioritize tasks and respond effectively in a fast-paced operational environment. Basic ...
IT Help Desk
Dallas, TX · On-site
$20 - $22/hr
IT Help Desk - Saturday - Wednesday 3:00 PM - 11:30 PM CST Position Type: Full Time. Compensation ... in the fast-growing post-acute care industry. ESI provides service and support to over 378 ...
IT Help Desk
Dallas, TX · On-site
$20 - $22/hr
IT Help Desk - Saturday - Wednesday 3:00 PM - 11:30 PM CST Position Type: Full Time. Compensation ... in the fast-growing post-acute care industry. ESI provides service and support to over 378 ...
IT Help Desk
Dallas, TX · On-site
$20 - $22/hr
IT Help Desk - Wednesday - Sunday 10:00 AM - 6:30 PM CST Position Type: Full Time. Compensation ... in the fast-growing post-acute care industry. ESI provides service and support to over 378 ...
IT Help Desk
Dallas, TX · On-site
$20 - $22/hr
IT Help Desk - Wednesday - Sunday 10:00 AM - 6:30 PM CST Position Type: Full Time. Compensation ... in the fast-growing post-acute care industry. ESI provides service and support to over 378 ...
Help Desk Agent - Swing Shift
San Antonio, TX · On-site
$14.75 - $18.75/hr
Please note this a 24x7x365 help desk so weekends, holidays may be required. Basic Qualifications ... Adaptability and flexibility in a fast-paced environment * High attention to detail and precision ...
Help Desk Agent - Swing Shift
San Antonio, TX · On-site
$14.75 - $18.75/hr
Please note this a 24x7x365 help desk so weekends, holidays may be required. Basic Qualifications ... Adaptability and flexibility in a fast-paced environment * High attention to detail and precision ...
Managed Service Help Desk Support Level 2
San Antonio, TX · On-site
$18 - $24.25/hr
We are looking for a Rock Star IT Professional who is looking to work in an exciting, fast paced ... The position that we are looking to fill is for a full-time Level 2 help desk / field technician.
Managed Service Help Desk Support Level 2
San Antonio, TX · On-site
$18 - $24.25/hr
We are looking for a Rock Star IT Professional who is looking to work in an exciting, fast paced ... The position that we are looking to fill is for a full-time Level 2 help desk / field technician.
Managed Service Provider Help Desk Support
San Antonio, TX · On-site
$30K - $35K/yr
Requirements: - 1 to 2 years work in a help desk or desktop support role - Minimum 2 years ... a fast paced environment where your effort will directly contribute to the growth of the company.
Quick apply
Managed Service Provider Help Desk Support
San Antonio, TX · On-site
$30K - $35K/yr
Requirements: - 1 to 2 years work in a help desk or desktop support role - Minimum 2 years ... a fast paced environment where your effort will directly contribute to the growth of the company.
Managed Service Help Desk Support Level 2
San Antonio, TX · On-site
$50K - $60K/yr
We are looking for a Rock Star IT Professional who is looking to work in an exciting, fast paced ... The position that we are looking to fill is for a full-time Level 2 help desk / field technician.
Managed Service Help Desk Support Level 2
San Antonio, TX · On-site
$50K - $60K/yr
We are looking for a Rock Star IT Professional who is looking to work in an exciting, fast paced ... The position that we are looking to fill is for a full-time Level 2 help desk / field technician.
Managed Service Provider Help Desk Support
San Antonio, TX · On-site
$30K - $35K/yr
Requirements: - 1 to 2 years work in a help desk or desktop support role - Minimum 2 years ... a fast paced environment where your effort will directly contribute to the growth of the company.
Quick apply
Managed Service Provider Help Desk Support
San Antonio, TX · On-site
$30K - $35K/yr
Requirements: - 1 to 2 years work in a help desk or desktop support role - Minimum 2 years ... a fast paced environment where your effort will directly contribute to the growth of the company.
This position will support a fast-paced, professional environment by managing incoming facilities ... Job Summary The Facilities Help Desk Coordinator is the primary point of contact for facilities ...
This position will support a fast-paced, professional environment by managing incoming facilities ... Job Summary The Facilities Help Desk Coordinator is the primary point of contact for facilities ...
Tier 2 Help Desk
Lubbock, TX · On-site
$49K - $59K/yr
The Simpatico Systems helpdesk provides both proactive and reactive support for customer ... Simpatico is a fast growing company with over 400% growth in the last 4 years and continued ...
Tier 2 Help Desk
Lubbock, TX · On-site
$49K - $59K/yr
The Simpatico Systems helpdesk provides both proactive and reactive support for customer ... Simpatico is a fast growing company with over 400% growth in the last 4 years and continued ...
Facilities Help Desk Coordinator
Austin, TX · On-site
$24/hr
This position will support a fast-paced, professional environment by managing incoming facilities ... Job Summary The Facilities Help Desk Coordinator is the primary point of contact for facilities ...
Facilities Help Desk Coordinator
Austin, TX · On-site
$24/hr
This position will support a fast-paced, professional environment by managing incoming facilities ... Job Summary The Facilities Help Desk Coordinator is the primary point of contact for facilities ...
Nc Fast Help Desk information
See Texas salary details
$34.9K - $42.3K
1% of jobs
$42.3K - $49.7K
6% of jobs
$49.7K - $57K
8% of jobs
$62.4K is the 25th percentile. Wages below this are outliers.
$57K - $64.4K
13% of jobs
$64.4K - $71.8K
14% of jobs
The median wage is $75.2K / yr.
$71.8K - $79.1K
17% of jobs
$79.1K - $86.5K
13% of jobs
$89.5K is the 75th percentile. Wages above this are outliers.
$86.5K - $93.9K
8% of jobs
$93.9K - $101.3K
7% of jobs
$101.3K - $108.6K
7% of jobs
$108.6K - $116K
5% of jobs
$34.9K
$78.1K
$116K
How much do nc fast help desk jobs pay per year?
As of Sep 5, 2026, the average yearly pay for nc fast help desk in Texas is $78,055.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,500.00 and $93,200.00 per year, depending on experience, location, and employer.
What is an NC FAST Help Desk?
An NC FAST Help Desk is a support service that assists users of the North Carolina Families Accessing Services through Technology (NC FAST) system. The help desk provides technical support, troubleshooting, and guidance to county workers and other users who use NC FAST to manage public assistance programs. Staff at the help desk resolve issues, answer questions about system functionality, and ensure that users can effectively navigate and use the platform to serve North Carolina residents.
What are the key skills and qualifications needed to thrive as an NC FAST Help Desk specialist?
To thrive as an NC FAST Help Desk Specialist, you need strong problem-solving abilities, knowledge of NC FAST system operations, and experience in customer support, typically supported by a relevant associate degree or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and the NC FAST application is essential, along with any certifications in IT support or customer service. Excellent communication, patience, and multitasking skills help specialists resolve user issues efficiently and provide a positive support experience. These skills ensure timely and accurate assistance to users, maintaining the smooth operation of critical social services systems.
What are some common challenges faced by NC FAST Help Desk professionals, and how can they effectively address them?
NC FAST Help Desk professionals often encounter challenges such as managing high call volumes, troubleshooting complex technical issues, and supporting users with varying levels of technical expertise. Staying calm under pressure, utilizing strong communication skills, and following structured troubleshooting protocols are key to effectively addressing these challenges. Collaboration with technical teams and continuous learning about system updates also help ensure efficient problem resolution and high customer satisfaction.
What is the difference between Nc Fast Help Desk vs Nc Help Desk Technician?
| Aspect | Nc Fast Help Desk | Nc Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, Network+ | CompTIA A+, HDI Support Center Analyst |
| Work Environment | Help desk support, remote and on-site | Help desk support, remote and on-site |
| Industry Usage | IT support in government and education sectors | IT support across various industries |
Both Nc Fast Help Desk and Nc Help Desk Technician roles involve providing technical support, troubleshooting, and customer service. Nc Fast Help Desk may focus more on rapid response and initial support, while Nc Help Desk Technician often involves more in-depth technical problem-solving. They share similar certifications and work environments, making them closely related roles within IT support.
What are popular job titles related to Nc Fast Help Desk jobs in Texas?
For Nc Fast Help Desk jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Nc Fast Help Desk jobs in Texas look for?
The top searched job categories for Nc Fast Help Desk jobs in Texas are:
What cities in Texas are hiring for Nc Fast Help Desk jobs?
Cities in Texas with the most Nc Fast Help Desk job openings:
Full-time
Medical, Retirement, PTO
Re-posted 17 days ago
Job description
At McLane Intelligent Solutions, our IT Help Desk Technicians play a crucial role in ensuring our clients receive the best technical support possible. This position focuses on diagnosing and resolving technical issues promptly while providing outstanding customer service. Technicians engage with clients through various communication channels, ensuring a seamless experience that enhances their operational efficiency.
Responsibilities:
- Provide first-level technical support to end users for various software and hardware issues.
- Document all interactions and resolutions in our ticketing system for tracking and future reference.
- Effectively manage incoming calls, emails, and ticketing inquiries, prioritizing them as necessary.
- Collaborate with other IT teams to escalate unresolved issues and ensure timely resolution.
- Continuously learn and stay updated on new technologies and systems relevant to the company's services.
Requirements
- Strong passion for technology and helping others with IT issues.
- Familiarity with Windows operating systems, Microsoft Office Suite, and basic network troubleshooting.
- Excellent communication skills and a customer-oriented attitude.
- Experience with ticketing systems and remote support tools is a plus.
- Ability to work well under pressure and manage multiple tasks simultaneously.
- Helpful to have IT certifications such as CompTIA A+, Network+ or similar.
- High school diploma required; Associate's or Bachelor's degree in IT or related field preferred.
- Previous experience in a Help Desk role or customer service experience is highly valued.
Benefits
- Competitive base salary.
- Comprehensive benefits package including health insurance, retirement plans, and paid time off.
- Ongoing training and professional development opportunities.
- Fast-paced and collaborative work environment with opportunities for career advancement.
About McLane Intelligent Solutions
Sourced by ZipRecruiter
Industry
It services
Company size
1,001 - 5,000 Employees
Headquarters location
Temple, TX, US
Year founded
1999