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Navigator Jobs in Ohio (NOW HIRING)

YWCA

Housing Navigator

Cleveland, OH · On-site

$40K - $50K/yr

Housing Navigator About Norma Herr Women's Center Norma Herr Women's Center serves over 250 women every day, offering safety, dignity, and a pathway forward for women experiencing homelessness and ...

YWCA

Housing Navigator

Cleveland, OH · On-site

$40K - $50K/yr

Housing Navigator About Norma Herr Women's Center Norma Herr Women's Center serves over 250 women every day, offering safety, dignity, and a pathway forward for women experiencing homelessness and ...

Miamioh

Alumni Career Navigator

Oxford, OH

$50K/yr

Job Title Alumni Career Navigator Department Career Advisors Worker Type Regular Pay Type Salary Position Salary Minimum $45,000 Position Salary Maximum $50,000 Salary will be commensurate with the ...

Equitas Health

Prevention Health Navigator

Cincinnati, OH · On-site

$20.43 - $22.98/hr

The Prevention Health Navigator is responsible for the implementation of health navigation services at Equitas Health. The individual will be responsible for organizing and conducting all aspects of ...

Acadia Healthcare

Outpatient Navigator

Columbus, OH · On-site

$18.25 - $25/hr

The Outpatient Navigator supports continuity of care by guiding eligible patients transitioning from inpatient or residential behavioral health treatment into Partial Hospitalization (PHP), Intensive ...

YWCA Dayton

Shelter Navigator II

Dayton, OH · On-site

$37K/yr

As an Exempt -Salaried position, the Shelter Navigator II assists with crisis services by ensuring that survivors of domestic violence, intimate partner violence, sexual assault, human trafficking ...

The US Oncology Network

Nurse Navigator

Cincinnati, OH · On-site

Nurse Navigator Location: 601 Ivy Gateway Cincinnati, OH 45245 Hours: 40 (4-10 hour shifts) The Oncology Nurse Navigator is an RN that is responsible for providing individual assistance to patients ...

YWCA Dayton

Shelter Navigator II

Dayton, OH

$19.25 - $25.25/hr

As an Exempt -Salaried position, the Shelter Navigator II assists with crisis services by ensuring that survivors of domestic violence, intimate partner violence, sexual assault, human trafficking ...

Acadia Healthcare

Outpatient Navigator

Columbus, OH

$18.25 - $25/hr

PURPOSE STATEMENT: The Outpatient Navigator supports continuity of care by guiding eligible patients transitioning from inpatient or residential behavioral health treatment into Partial ...

Pinnacle Fertility Inc.

Patient Navigator

Akron, OH · On-site

$22 - $26/hr

About the Role The Patient Navigator is an ideal opportunity for those seeking to be an integral part of a fertility patient's journey toward becoming a parent. If you are customer service-minded ...

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All JobsNavigator JobsNavigator Jobs in Ohio

Navigator information

See Ohio salary details

$13

$21

$32

How much do navigator jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for navigator in Ohio is $21.79, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $23.75 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Navigator, and why are they important?

To thrive as a Navigator, you need a strong background in navigation principles, geography, and mathematics, often supported by relevant certifications or maritime/aviation training. Familiarity with GPS, radar systems, electronic chart display and information systems (ECDIS), and traditional navigation tools is required. Excellent attention to detail, problem-solving abilities, and clear communication are essential soft skills. These skills are crucial for ensuring accurate route planning, maintaining safety, and facilitating effective coordination in dynamic environments.

What are Navigators?

Navigators are professionals who guide individuals or organizations through complex processes, systems, or environments. Their roles can vary widely depending on the industry; for example, in healthcare, a navigator helps patients understand their treatment options and coordinate care, while in maritime or aviation fields, a navigator directs the course of a vessel or aircraft. Navigators must possess excellent problem-solving skills, attention to detail, and strong communication abilities. Their primary goal is to ensure safe, efficient, and successful outcomes for those they assist.

How do Medicare navigators get paid?

Medicare navigators are typically paid through federal grants provided by the Centers for Medicare & Medicaid Services (CMS). Their compensation can include salaries, stipends, or hourly wages, and they often work for government agencies or nonprofit organizations to assist beneficiaries with enrollment and plan choices.

What is a career navigator job?

A career navigator helps individuals explore career options, find employment opportunities, and access resources such as training or education. They often work in educational or community settings, providing guidance, counseling, and support to improve employment outcomes.

What is the job of a navigator?

A navigator is responsible for determining and directing the course of a vehicle, vessel, or aircraft using maps, charts, GPS, and other tools. They plan routes, monitor progress, and ensure safe travel, often requiring knowledge of navigation techniques and relevant certifications. The role is common in maritime, aviation, and outdoor adventure contexts.

What qualifications do I need to be a care navigator?

To become a care navigator, candidates typically need a high school diploma or equivalent, along with experience in healthcare, social services, or case management. Relevant skills include strong communication, organization, and knowledge of healthcare systems, and some roles may require certifications such as Certified Case Manager (CCM) or similar credentials.

What is the difference between Navigator vs Guide?

AspectNavigatorGuide
CredentialsTypically no formal certifications requiredOften requires certifications or training in specific fields
Work EnvironmentNavigation in transportation, maritime, or outdoor settingsProviding directions or instructions in various contexts
Industry UsageUsed in transportation, shipping, outdoor activitiesUsed in tourism, education, consulting
Search/Comparison IntentUnderstanding navigation roles and skillsUnderstanding guiding roles and responsibilities

While both Navigators and Guides assist others in reaching destinations or goals, Navigators primarily focus on charting courses and using tools to find paths, often in transportation or maritime contexts. Guides, on the other hand, provide direct instructions and support in various settings like tourism or education. The key difference lies in their roles: Navigators plan routes, whereas Guides lead or instruct along the way.

What are some common challenges Navigators face when supporting clients through complex systems?

Navigators often encounter challenges such as helping clients understand intricate procedures, managing large caseloads, and addressing barriers like language or technology gaps. They must stay updated on changing policies while providing personalized support, which can be demanding. Collaboration with other professionals, such as social workers or healthcare providers, is key to ensuring clients receive comprehensive assistance. Effective communication and problem-solving skills are essential for Navigators to successfully guide individuals through these processes.

What Are Navigator Jobs?

Navigator jobs are primarily available in the public health industry. As a navigator at a medical facility, your main duties involve helping patients and their families through the complicated healthcare system. You act as a patient advocate, sometimes serving as a liaison between the patient and the patient care team, and other times working with families on insurance coverage. There are also navigator positions on aircraft, ships, and in the transportation industry, but these are less common. In this career, your responsibilities include the planning, positioning, and directional details of a trip. Although qualifications to become a navigator vary depending on the employer and industry, you typically need strong critical thinking and organizational skills, as well as attention to detail.

More about Navigator jobs
What are the most commonly searched types of Navigator jobs in Ohio? The most popular types of Navigator jobs in Ohio are:
What are popular job titles related to Navigator jobs in Ohio? For Navigator jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Navigator jobs in Ohio look for? The top searched job categories for Navigator jobs in Ohio are:
What cities in Ohio are hiring for Navigator jobs? Cities in Ohio with the most Navigator job openings:
What are popular job titles related to Navigator jobs in OH? For Navigator jobs in OH, the most frequently searched job titles are:
Navigator jobs near you
Infographic showing various Navigator job openings in Ohio as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $45,315 per year, or $21.8 per hour.
Resource Navigator

Resource Navigator

United Way of Greater Cincinnati

Cincinnati, OH

$22.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

The 211 Resource Navigator answers 211 Helpline calls and responds to online requests for resource information. They play a vital role in helping residents access social services by collecting data, conducting needs assessments, and facilitating referrals within a network of community partners. This is a high-volume, fast paced call center role, with approximately six or more hours of each shift spent actively answering inbound calls from individuals seeking assistance. 211 Resource Navigators may also attend community events to build 211 awareness across four southwest Ohio counties and four Northern Kentucky counties provide resource information and provide residents with resource information. This role is challenging, emotionally demanding, and deeply impactful. Resource Navigators provide broad-based human services assessments, make appropriate service referrals through a referral platform, and ensure follow-up to confirm referrals are utilized effectively.
The 211 Resource Navigator’s responsibilities may evolve to align with new community needs and United Way initiatives, ensuring flexible and responsive support to residents. All calls to 211 are recorded for quality and training purposes.
KEY AREAS OF RESPONSIBILITY:
  • Caller Support amp; Referrals: Compassionately assess the needs of community members and provide referrals for immediate and ongoing support through our network of trusted community partners. Referrals will be primarily made via a technology platform. Handle challenging and sensitive calls, including mental health crisis, abuse or neglect calls assessing clients’ needs, providing warm transfers to specialized community services and managing complex, emotional or high-stress situations with care and professionalism.
  • Data Tracking amp; Advocacy: Secure consent and build caller profiles for longitudinal records. Collect and record data on referrals, including types, demographics, and agency responses, to contribute to daily and weekly reports. Act as an advocate for residents, ensuring they are connected to the resources they need.
  • Program Screening: Proactively conduct screenings for designated programs, considering appropriateness and availability to community members.
  • Collaboration amp; Program Improvement: Work closely with the Director of Community Connections, 211 Sr. Manager(s) and other United Way staff to evaluate and enhance 211 operations, including call quality and customer satisfaction, contributing to continuous improvement of the program. Record unmet needs to inform United Way’s Community Impact agenda.
SUPERVISORY RESPONSIBILITIES: None
OTHER DUTIES:
This job description outlines the core duties and responsibilities for the 211 Resource Navigator role, but it is not exhaustive. Duties and responsibilities may be adjusted based on changing community needs or organizational priorities, with or without notice.
JOB RELATIONSHIPS WITH:
General Public; United Way of Greater Cincinnati Team Members and Social Services Providers.
DESIRED COMPENTENCIES:
  • Customer Service Orientation
  • Resource Navigation
  • Communication
  • Collaboration and teamwork
  • Adaptability and Problem Solving
  • Technology Proficiency
MINIMUM QUALIFICATIONS:
  • Education: Bachelor’s degree from an accredited college or university with a major in Social Work, Human Services or a related field (preferred).
  • Experience: At least one year of experience in the human services field, including social service interviewing, is desirable. Broad knowledge of human services and the Greater Cincinnati service network preferred.
  • Skills: Strong organizational, problem solving and communication skills. Knowledge of community resources. Effective and comprehensive computer skills, including Microsoft Office. Ability to work independently and in group settings and build effective relationships with staff, administration, volunteers, agencies, and community members. *Bi-lingual skills are preferred, but not required.
WORKING CONDITIONS:
  • Collaborative call center office environment.
  • Extended periods of computer screen use.
  • Occasional in-person or community-based work
  • Occasional remote weekend work rotation (Saturdays between 7:00am and 6:00pm and Sundays between 7am and 3:00pm).
SALARY: 22.50 per hour plus competitive benefits package
BENEFITS:
  • Generous paid time off including vacation, personal, sick, and holiday time
  • Medical, Dental, Vision, Life Insurance, 403b plan with company match
  • Short-Term amp; Long-Term Disability Insurance
  • Employee Assistance Program and access to other free health programs
  • Community volunteer opportunities
  • Professional development and training opportunities

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