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Navigator Jobs in Ohio (NOW HIRING)

New Heights Care Connections

Be Seen First

Care Navigator

Cleveland, OH · On-site

$25 - $30/hr

Our Care Navigators are not just outreach workers. They are the last-mile connection between a system that can feel overwhelming and the people who need it to work. We bring the care to the community.

New Heights Care Connections

Be Seen First

Care Navigator

Columbus, OH · On-site

$25 - $30/hr

Our Care Navigators are not just outreach workers. They are the last-mile connection between a system that can feel overwhelming and the people who need it to work. We bring the care to the community.

Equitas Health

Benefits Navigator

Youngstown, OH · On-site

$17.79 - $22.21/hr

Benefits Navigator Position Summary: The Benefits Navigator is responsible for assisting clients in determining eligibility and enrolling into the Ohio AIDS Drug Assistance Program (OHDAP) and any ...

Premier Health

NURSE NAVIGATOR-FETAL/NEWBORN

Dayton, OH · On-site

Nurse Navigator For Fetal/Newborn Care The Nurse Navigator for Fetal/Newborn Care (NN) plans, coordinates and executes prenatal services for the patients at Miami Valley Hospital and Dayton Children ...

Onco360

Oncology Nurse Navigator

Columbus, OH

We have a need for a Oncology Nurse Navigator to join our growing team! The hours for this position will vary M-F. This position is remote. Starting salary of $80K and above Sign-On Bonus: $5,000 for ...

New

Equitas Health

Benefits Navigator

Dayton, OH · On-site

$17.79 - $22.21/hr

Benefits Navigator Position Summary: The Benefits Navigator is responsible for assisting clients in determining eligibility and enrolling into the Ohio AIDS Drug Assistance Program (OHDAP) and any ...

Onco360

Oncology Nurse Navigator

Columbus, OH · On-site

We have a need for a Oncology Nurse Navigator to join our growing team! The hours for this position will vary M-F. This position is remote. Starting salary of $80K and above Sign-On Bonus: $5,000 for ...

New

YWCA Dayton

Shelter Navigator II

Dayton, OH · On-site

$19.25 - $25.25/hr

As an Exempt -Salaried position, the Shelter Navigator II assists with crisis services by ensuring that survivors of domestic violence, intimate partner violence, sexual assault, human trafficking ...

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All JobsNavigator JobsNavigator Jobs in Ohio

Navigator information

See Ohio salary details

$13

$21

$32

How much do navigator jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for navigator in Ohio is $21.79, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $23.75 per hour, depending on experience, location, and employer.

What is a navigator?

Navigators are professionals who guide individuals or organizations through complex processes, systems, or environments. Their roles can vary widely depending on the industry; for example, in healthcare, a navigator helps patients understand their treatment options and coordinate care, while in maritime or aviation fields, a navigator directs the course of a vessel or aircraft. Navigators must possess excellent problem-solving skills, attention to detail, and strong communication abilities. Their primary goal is to ensure safe, efficient, and successful outcomes for those they assist.

What are the key skills and qualifications needed to thrive as a navigator, and why are they important?

To thrive as a Navigator, you need a strong background in navigation principles, geography, and mathematics, often supported by relevant certifications or maritime/aviation training. Familiarity with GPS, radar systems, electronic chart display and information systems (ECDIS), and traditional navigation tools is required. Excellent attention to detail, problem-solving abilities, and clear communication are essential soft skills. These skills are crucial for ensuring accurate route planning, maintaining safety, and facilitating effective coordination in dynamic environments.

What are some common challenges navigators face when supporting clients through complex systems?

Navigators often encounter challenges such as helping clients understand intricate procedures, managing large caseloads, and addressing barriers like language or technology gaps. They must stay updated on changing policies while providing personalized support, which can be demanding. Collaboration with other professionals, such as social workers or healthcare providers, is key to ensuring clients receive comprehensive assistance. Effective communication and problem-solving skills are essential for Navigators to successfully guide individuals through these processes.

What is the difference between Navigator vs Guide?

AspectNavigatorGuide
CredentialsTypically no formal certifications requiredOften requires certifications or training in specific fields
Work EnvironmentNavigation in transportation, maritime, or outdoor settingsProviding directions or instructions in various contexts
Industry UsageUsed in transportation, shipping, outdoor activitiesUsed in tourism, education, consulting
Search/Comparison IntentUnderstanding navigation roles and skillsUnderstanding guiding roles and responsibilities

While both Navigators and Guides assist others in reaching destinations or goals, Navigators primarily focus on charting courses and using tools to find paths, often in transportation or maritime contexts. Guides, on the other hand, provide direct instructions and support in various settings like tourism or education. The key difference lies in their roles: Navigators plan routes, whereas Guides lead or instruct along the way.

More about Navigator jobs

What are the most commonly searched types of Navigator jobs in Ohio?

The most popular types of Navigator jobs in Ohio are:

What are popular job titles related to Navigator jobs in Ohio?

For Navigator jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Navigator jobs in Ohio look for?

The top searched job categories for Navigator jobs in Ohio are:

What cities in Ohio are hiring for Navigator jobs?

Cities in Ohio with the most Navigator job openings:

What are popular job titles related to Navigator jobs in OH?

For Navigator jobs in OH, the most frequently searched job titles are:

Navigator jobs near you
Infographic showing various Navigator job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 83% Physical, 4% Hybrid, and 13% Remote job distribution, with an average salary of $45,315 per year, or $21.8 per hour.

Resource Navigator

United Way of Greater Cincinnati

Cincinnati, OH • On-site

$19 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Job description

The 211 Resource Navigator answers 211 Helpline calls and responds to online requests for resource information. They play a vital role in helping residents access social services by collecting data, conducting needs assessments, and facilitating referrals within a network of community partners. This is a high-volume, fast paced call center role, with approximately six or more hours of each shift spent actively answering inbound calls from individuals seeking assistance. 211 Resource Navigators may also attend community events to build 211 awareness across four southwest Ohio counties and four Northern Kentucky counties provide resource information and provide residents with resource information. This role is challenging, emotionally demanding, and deeply impactful. Resource Navigators provide broad-based human services assessments, make appropriate service referrals through a referral platform, and ensure follow-up to confirm referrals are utilized effectively.
The 211 Resource Navigator's responsibilities may evolve to align with new community needs and United Way initiatives, ensuring flexible and responsive support to residents. All calls to 211 are recorded for quality and training purposes.
KEY AREAS OF RESPONSIBILITY:
  • Caller Support & Referrals: Compassionately assess the needs of community members and provide referrals for immediate and ongoing support through our network of trusted community partners. Referrals will be primarily made via a technology platform. Handle challenging and sensitive calls, including mental health crisis, abuse or neglect calls assessing clients' needs, providing warm transfers to specialized community services and managing complex, emotional or high-stress situations with care and professionalism.
  • Data Tracking & Advocacy: Secure consent and build caller profiles for longitudinal records. Collect and record data on referrals, including types, demographics, and agency responses, to contribute to daily and weekly reports. Act as an advocate for residents, ensuring they are connected to the resources they need.
  • Program Screening: Proactively conduct screenings for designated programs, considering appropriateness and availability to community members.
  • Collaboration & Program Improvement: Work closely with the Director of Community Connections, 211 Sr. Manager(s) and other United Way staff to evaluate and enhance 211 operations, including call quality and customer satisfaction, contributing to continuous improvement of the program. Record unmet needs to inform United Way's Community Impact agenda.

SUPERVISORY RESPONSIBILITIES: None
OTHER DUTIES:
This job description outlines the core duties and responsibilities for the 211 Resource Navigator role, but it is not exhaustive. Duties and responsibilities may be adjusted based on changing community needs or organizational priorities, with or without notice.
JOB RELATIONSHIPS WITH:
General Public; United Way of Greater Cincinnati Team Members and Social Services Providers.
DESIRED COMPENTENCIES:
  • Customer Service Orientation
  • Resource Navigation
  • Communication
  • Collaboration and teamwork
  • Adaptability and Problem Solving
  • Technology Proficiency

MINIMUM QUALIFICATIONS:
  • Education: Bachelor's degree from an accredited college or university with a major in Social Work, Human Services or a related field (preferred).
  • Experience: At least one year of experience in the human services field, including social service interviewing, is desirable. Broad knowledge of human services and the Greater Cincinnati service network preferred.
  • Skills: Strong organizational, problem solving and communication skills. Knowledge of community resources. Effective and comprehensive computer skills, including Microsoft Office. Ability to work independently and in group settings and build effective relationships with staff, administration, volunteers, agencies, and community members. *Bi-lingual skills are preferred, but not required.

WORKING CONDITIONS:
  • Collaborative call center office environment.
  • Extended periods of computer screen use.
  • Occasional in-person or community-based work
  • Occasional remote weekend work rotation (Saturdays between 7:00am and 6:00pm and Sundays between 7am and 3:00pm).

SALARY: 22.50 per hour plus competitive benefits package
BENEFITS:
  • Generous paid time off including vacation, personal, sick, and holiday time
  • Medical, Dental, Vision, Life Insurance, 403b plan with company match
  • Short-Term & Long-Term Disability Insurance
  • Employee Assistance Program and access to other free health programs
  • Community volunteer opportunities
  • Professional development and training opportunities

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