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National Service Manager Jobs in Indiana (NOW HIRING)

We are currently seeking a Service Manager to support our team and customers at our Greensburg, IN ... sex, national origin, age, disability, or veteran status. Koenig Equipment will conform to the ...

Service Manager

Auburn, IN · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and ... national origin, or any other legally-protected status. We encourage and welcome all applicants to ...

As a Service Manager at a United Rentals Mobile Storage branch, you'll be the leader of a major ... sex, national origin, age, genetic information, citizenship status, veteran status, sexual ...

As a Service Manager at a United Rentals Mobile Storage branch, you'll be the leader of a major ... sex, national origin, age, genetic information, citizenship status, veteran status, sexual ...

We are currently seeking a Service Manager to support our team and customers at our Greensburg, IN ... sex, national origin, age, disability, or veteran status. Koenig Equipment will conform to the ...

As a Service Manager at a United Rentals Mobile Storage branch, you'll be the leader of a major ... sex, national origin, age, genetic information, citizenship status, veteran status, sexual ...

As a Service Manager at a United Rentals Mobile Storage branch, you'll be the leader of a major ... sex, national origin, age, genetic information, citizenship status, veteran status, sexual ...

As an Assistant Service Manager your responsibilities would include: * Oversees service in the ... national origin, or any other legally-protected status. We encourage and welcome all applicants to ...

As an Assistant Service Manager your responsibilities would include: * Oversees service in the ... national origin, or any other legally-protected status. We encourage and welcome all applicants to ...

As an Assistant Service Manager your responsibilities would include: * Oversees service in the ... national origin, or any other legally-protected status. We encourage and welcome all applicants to ...

As an Assistant Service Manager your responsibilities would include: * Oversees service in the ... national origin, or any other legally-protected status. We encourage and welcome all applicants to ...

As an Assistant Service Manager your responsibilities would include: * Oversees service in the ... national origin, or any other legally-protected status. We encourage and welcome all applicants to ...

As an Assistant Service Manager your responsibilities would include: * Oversees service in the ... national origin, or any other legally-protected status. We encourage and welcome all applicants to ...

National Program Manager 1

South Bend, IN · On-site +1

$70K - $80K/yr

... National Service Coordinator and the field teams supporting the account. • Management and leadership to subordinates providing direction and coaching around the duties and tasks as directed. • ...

Showing results 41-60

National Service Manager information

See Indiana salary details

$31.4K

$66.6K

$112.8K

How much do national service manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for national service manager in Indiana is $66,581.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,500.00 and $76,600.00 per year, depending on experience, location, and employer.

How does a national service manager typically collaborate with regional teams to ensure consistent service quality across multiple locations?

A National Service Manager works closely with regional service teams by establishing standardized procedures, conducting regular meetings, and implementing best practices to ensure consistent service quality nationwide. They often use performance metrics and customer feedback to identify areas for improvement and provide targeted training or resources to local teams. Effective communication and leadership skills are crucial for aligning goals and maintaining cohesive service delivery across all regions.

What is a national service manager?

A National Service Manager is a professional responsible for overseeing and managing a company’s service operations across the entire country. They ensure that customer service standards are met, coordinate service teams, and develop strategies to improve service delivery and efficiency. This role often involves working with regional managers, setting performance goals, handling escalated customer issues, and implementing training programs. National Service Managers play a key role in maintaining customer satisfaction and supporting business growth on a national scale.

What are the key skills and qualifications needed to thrive as a national service manager, and why are they important?

To thrive as a National Service Manager, you need strong leadership abilities, service operations experience, and a background in business administration or a related field. Familiarity with customer relationship management (CRM) systems, service management software, and relevant industry certifications (such as ITIL for tech sectors) is typically required. Excellent communication, problem-solving, and team-building skills help foster strong customer relationships and motivate service teams. These competencies ensure efficient service delivery, high customer satisfaction, and the achievement of organizational objectives on a national scale.

What is the difference between National Service Manager vs Service Coordinator?

AspectNational Service ManagerService Coordinator
CredentialsTypically requires management experience, industry-specific certifications, and sometimes a bachelor's degreeUsually requires customer service experience and relevant certifications, often with a high school diploma or associate degree
Work EnvironmentOversees multiple service teams across regions, often in corporate offices or regional hubsWorks directly with clients and service teams, often in field or office settings
Employer & Industry UsageCommon in manufacturing, automotive, and technical services industriesFound in healthcare, facilities management, and technical support sectors

The main difference is that a National Service Manager focuses on overseeing service operations at a regional or national level, managing teams and strategies, while a Service Coordinator handles day-to-day customer interactions and service scheduling. Both roles require strong communication skills, but the managerial scope distinguishes the National Service Manager.

What are popular job titles related to National Service Manager jobs in Indiana? For National Service Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching National Service Manager jobs in Indiana look for? The top searched job categories for National Service Manager jobs in Indiana are:
What cities in Indiana are hiring for National Service Manager jobs? Cities in Indiana with the most National Service Manager job openings:
Infographic showing various National Service Manager job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $66,581 per year, or $32 per hour.

Full-time

Re-posted 22 days ago


Koenig Equipment rating

8.1

Company rating: 8.1 out of 10

Based on 9 frontline employees who took The Breakroom Quiz


Job description

Since 1904, Koenig Equipment has been a proud, family-owned business setting the standard for excellence in the Agriculture, Lawn & Garden, and Construction industries. Guided by our core values of Customer Service, Courage, Learning, Ownership, and Trust, we are committed to being the preferred partner for our customers, employees, and manufacturers alike.
For over four generations, our reputation for superior customer support has fueled steady growth, reinvestment in our facilities and team, and the creation of rewarding career opportunities.
We are currently seeking a Service Manager to support our team and customers at our Greensburg, IN dealership location.
Key Duties and Responsibilities:
  • Fully adopt and leverage the Koenig Operating System, John Deere Dealer Path, CDK IntelliDealer, and related tools to deliver maximum value to our manufacturers and customers.
  • Execute standardized processes to meet and exceed budget targets for revenue growth and expense management.
  • Own overall customer satisfaction by ensuring exceptional quality, on-time delivery, effective knowledge transfer, and ongoing support.
  • Lead the creation and execution of innovative service programs, campaigns, clinics, and events that delight customers, impress manufacturers, and stand out to competitors.
  • Proactively champion service department growth through upselling and identifying new opportunities.
  • Oversee the full "work order to invoice" process for efficient and accurate execution.
  • Conduct twice-daily walk-arounds to monitor progress, maintain schedules and quotes, and develop recovery plans as needed (including customer review and approval where required).
  • Foster open, proactive communication with customers, either directly or via the Service Writer.
  • Serve as the passionate voice of the team-lead with energy and enthusiasm, empower high-performers, and hold others accountable when necessary.
  • Cultivate a culture of continuous improvement, celebrating waste elimination to enhance customer value.
  • Review Koenig depth charts to ensure adequate expertise across our product lines in the Area of Responsibility (AOR); recruit new talent as needed, following HR guidelines.
  • Support technician learning paths to align with desired product coverage and expertise.
  • Drive employee development through quarterly performance reviews for technicians-analyze key indicators, identify gaps, create recovery plans, and collaborate on achieving shared goals.
  • Perform additional duties as assigned.

Qualifications:
  • 3-5 years of relevant experience in a dealership environment, preferably in heavy equipment or agricultural service management.
  • Proven ability to lead teams in executing standard work through empowerment balanced with strong accountability.
  • Excellent management and interpersonal skills with strong, effective communication abilities.
  • Basic knowledge of John Deere (or similar) product lines and mechanical systems.
  • Proficiency in dealership computer systems (e.g., CDK IntelliDealer), vendor resources, and Microsoft Office suite.
  • Strong commitment to upholding high standards and resolving issues promptly and professionally.
  • Solid understanding of financial reporting principles as they apply to service operations.
  • Physical ability to lift up to 50 lbs.

If you're a motivated leader passionate about equipment, customer success, and team development, we want to hear from you!
Koenig Equipment, Inc. is an equal opportunity employer. It is the policy of Koenig Equipment to prohibit discrimination of any type and to afford equal employment opportunities to employees and applicants, without regard to race, color, religion, sex, national origin, age, disability, or veteran status. Koenig Equipment will conform to the spirit as well as the letter of all applicable laws and regulations.

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