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National Key Account Manager Jobs in Delaware (NOW HIRING)

Director National Accounts

Hockessin, DE · On-site

$125K - $156K/yr

... energy management solutions. What We're Offering * Quarterly Sales Incentive Pay * Paid time off ... Building and strengthening relationships with key customers, OEMs, distributors, channel partners ...

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National Key Account Manager information

See Delaware salary details

$47K

$109.3K

$141.6K

How much do national key account manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for national key account manager in Delaware is $109,273.00, according to ZipRecruiter salary data. Most workers in this role earn between $97,100.00 and $125,100.00 per year, depending on experience, location, and employer.

What is a national key account manager?

A National Key Account Manager is a sales professional responsible for managing and developing relationships with an organization's most important clients at a national level. Their main goal is to ensure client satisfaction, increase sales, and build long-term partnerships by understanding client needs and offering tailored solutions. They often coordinate with various departments, negotiate contracts, and create strategic account plans to achieve business objectives. This role requires strong communication, negotiation, and analytical skills to drive growth and maintain key accounts across the country.

How does a national key account manager typically collaborate with cross-functional teams to support large clients?

National Key Account Managers regularly work with cross-functional teams such as marketing, supply chain, finance, and customer service to deliver tailored solutions for key clients. They often coordinate internal resources to address client needs, resolve issues swiftly, and implement strategic initiatives. This collaborative approach ensures that client expectations are met and long-term partnerships are strengthened. Successful account managers excel at internal communication and project management to align all stakeholders toward the client's objectives.

What are the key skills and qualifications needed to thrive as a national key account manager, and why are they important?

To thrive as a National Key Account Manager, you need strong sales acumen, strategic planning abilities, and experience in account management, often supported by a bachelor's degree in business or a related field. Proficiency with CRM software like Salesforce and advanced Excel skills are typically required, and certifications in sales or account management can be advantageous. Exceptional negotiation, relationship-building, and communication skills help set top performers apart. These abilities are crucial for driving revenue growth, fostering long-term client partnerships, and managing complex national accounts effectively.

What is the difference between National Key Account Manager vs Regional Sales Manager?

AspectNational Key Account ManagerRegional Sales Manager
Primary FocusManaging key accounts across the entire countryOverseeing sales in a specific geographic region
Customer BaseLarge, strategic clients at a national levelRegional clients and smaller accounts
Work EnvironmentCorporate headquarters, national officesRegional offices, on-site client visits
Required SkillsAccount management, negotiation, strategic planningSales tactics, regional market knowledge, relationship building

While both roles focus on sales and client relationships, the National Key Account Manager concentrates on managing major accounts across the country, ensuring strategic growth and retention. The Regional Sales Manager, on the other hand, handles sales within a specific geographic area, focusing on regional market development and smaller accounts. Understanding these differences helps in choosing the right career path or job opportunity.

How much do national key account managers get paid?

National Key Account Managers typically earn a salary ranging from $70,000 to $130,000 annually, depending on experience, industry, and location. They often receive bonuses and benefits, and strong negotiation and relationship management skills are important for success in this role.

What do national key account managers get paid?

National Key Account Managers typically earn between $80,000 and $150,000 annually, depending on experience, industry, and location. Compensation often includes base salary, bonuses, and commissions, especially when managing large accounts or sales targets.

What is the salary of a National Key Account Manager?

The salary of a National Key Account Manager typically ranges from $70,000 to $130,000 annually, depending on experience, industry, and location. Many roles also include performance-based bonuses and benefits. Entry-level positions may start lower, while experienced managers with strong client relationships can earn higher compensation.

What are popular job titles related to National Key Account Manager jobs in Delaware?

For National Key Account Manager jobs in Delaware, the most frequently searched job titles are:

What cities in Delaware are hiring for National Key Account Manager jobs?

Cities in Delaware with the most National Key Account Manager job openings:

Infographic showing various National Key Account Manager job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $109,273 per year, or $52.5 per hour.

Account Manager - Commercial Insurance (Construction/Contractors)

Insurance Office of America

Middletown, DE • On-site

Full-time

Medical, Retirement

Re-posted 4 days ago


Insurance Office Of America rating

8.8

Company rating: 8.8 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

56th of 311 rated insurance


Job description

Job Description:

Commercial Insurance Account Manager
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace.Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours.To view our branch locations, please visit: ioausa.com/locations

About the Role:

We are seeking insurance professionals with 5 to 10+ years of commercial insurance experience and an active P&C license, for current and future opportunities within our Account Management career path based on experience and licensing. Multiple experience levels considered, including Account Manager, Senior Account Manager and Senior Account Executive opportunities.

The Commercial Lines Account Management team is responsible for managing and retaining client relationships, supporting new business opportunities, delivering exceptional service, and ensuring operational excellence across an assigned book of business. As team members advance through the career framework, responsibilities expand from account servicing and renewal management to technical leadership, strategic client consulting, business development, and team oversight.

Book Focus:Construction, Contractors

Account ManagerPrimary Purpose

Manage an assigned book of business by providing day-to-day client service, supporting account retention efforts, coordinating policy administration activities, and ensuring accurate and timely execution of service deliverables.

Key ResponsibilitiesClient Service & Account Administration
  • Respond to client service requests and inquiries.
  • Process policy changes, endorsements, billing requests, and claims support.
  • Conduct coverage analysis and assist clients with policy-related questions.
  • Maintain positive client relationships through responsive service.
Renewal & Retention Management
  • Manage policy expirations and renewal timelines.
  • Gather underwriting information and prepare renewal submissions.
  • Support renewal marketing efforts and proposal development.
  • Assist with account retention initiatives.
Operational Excellence
  • Maintain agency management systems and carrier/vendor platforms.
  • Ensure account documentation is accurate and complete.
  • Monitor activity and suspense systems to ensure timely completion of tasks.
  • Follow company policies, procedures, and compliance requirements.
Financial Management
  • Assist with accounts receivable monitoring and collection efforts.
  • Resolve billing and payment issues as needed.
Professional Development
  • Maintain technical insurance knowledge and industry awareness.
  • Participate in continuous improvement initiatives.
  • Demonstrate company values and a commitment to client service excellence.
Qualifications
  • 3+ years of account management experience or 5+ years of insurance industry experience.
  • Active insurance license.
  • Strong knowledge of insurance products and brokerage operations.
  • Excellent customer service, communication, organizational, and analytical skills.
  • High School Diploma or equivalent.
  • CIC or equivalent designation preferred.
Senior Account ManagerPrimary Purpose

Manage a complex book of business while serving as a technical resource and workflow leader for the account management team. Provide guidance on complex service matters and support operational excellence across the department.

Additional Responsibilities Beyond Account ManagerTechnical Leadership
  • Serve as a subject matter expert for insurance products, coverages, and account management processes.
  • Provide guidance on complex client service, coverage, billing, and claims issues.
  • Support escalation resolution and risk management discussions.
Team Leadership & Coordination
  • Direct daily account management workflows and priorities.
  • Monitor team workloads and service standards.
  • Coordinate activities to meet quality, productivity, and service expectations.
  • Communicate proactively regarding workload, priorities, and operational challenges.
Mentorship & Development
  • Share technical expertise and best practices with team members.
  • Support training and development initiatives.
  • Promote process improvements and operational efficiencies.
Qualifications
  • 5+ years of account management experience or 7+ years of insurance industry experience.
  • Active insurance license.
  • Advanced knowledge of insurance brokerage operations.
  • Demonstrated leadership, mentoring, and problem-solving skills.
  • CIC or equivalent designation preferred.
  • High School Diploma or equivalent.
Senior Account ExecutivePrimary Purpose

Provide strategic leadership for a complex portfolio of clients by coordinating marketing, servicing, risk management, and sales activities. Serve as a trusted advisor to clients, Producers, and account teams while driving retention, growth, and client advocacy efforts.

Additional Responsibilities Beyond Senior Account ManagerStrategic Client Leadership
  • Manage executive-level client relationships.
  • Conduct client meetings and strategic business reviews.
  • Prepare and present account summaries, risk management recommendations, and coverage strategies.
  • Serve as the primary advisor on complex insurance and risk management matters.
Business Development & Growth
  • Identify cross-sell and up-sell opportunities.
  • Support Producers in new business development and client retention efforts.
  • Negotiate and close new business opportunities and renewals.
  • Develop growth strategies within assigned accounts.
Producer Partnership
  • Act as the primary communication liaison between Producers and account teams.
  • Coordinate strategic account planning and execution.
  • Support sales and marketing initiatives.
Advanced Technical & Account Management
  • Lead complex renewal and marketing processes.
  • Conduct loss run analysis and evaluate underwriting information.
  • Negotiate coverage terms, conditions, and pricing.
  • Oversee binding, issuance, billing, delivery, and servicing activities.
  • Manage complex policy forms, endorsements, contracts, audits, certificates, evidences, and cancellations.
Team Leadership & Decision Making
  • Exercise independent judgment and discretion in client and business decisions.
  • Direct account team activities to ensure service standards and deadlines are achieved.
  • Lead problem-solving efforts for highly complex client situations.
Qualifications
  • 8+ years of insurance industry experience or 10+ years of client relationship, sales, or marketing experience.
  • Active insurance license.
  • CIC or equivalent professional designation required.
  • Strong strategic consulting, negotiation, and relationship management skills.
  • Demonstrated success managing complex client portfolios.
  • Excellent communication, delegation, leadership, and customer advocacy skills.
  • High School Diploma or equivalent.

What We Offer:

  • Competitive salaries and bonus potential
  • Company-paid health insurance
  • Paid holidays, vacations, and sick time
  • 401K with employer match
  • Professional growth and career progression opportunities
  • Respectful culture and work/family life balance
  • Community service commitment
  • Supportive teammates and a rewarding work environment


What to Expect(Application Process):

  • 30-Minute Phone Screen, Online Assessments, and Interview(s)

Salary Range

The expected pay range for this position is $60,000 - 115,000 annually, depending on role, experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.


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