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Nike Customer Service Jobs (NOW HIRING)

Nike

Supervisor - Nike Bend

Bend, OR · On-site

$19 - $22/hr

Nike Factory Store Address: 61334 S Hwy 97 #430, Bend, OR 97702 Hours: Full Time - 34-40 hours per ... You'll work with your team to focus on customer service and get to the win the right way. When we ...

Nike

Retail Supervisor - Nike Fairfax

Fairfax, VA · On-site

$18.50 - $21.25/hr

Nike Retail Supervisor Location & Store Type: Nike Factory Store Fairfax Address: Fairfax, VA Hours ... You'll work with your team to focus on customer service and get to the win the right way. When we ...

Nike

Supervisor - Nike Merrimack

Merrimack, NH · On-site

$18.50 - $21.25/hr

Nike Factory Store -- Merrimack Address: Merrimack, NH Hours: Full Time - 34-40 hours per week ... You'll work with your team to focus on customer service and get to the win the right way. When we ...

Nike

Supervisor - Nike McAllen

Mcallen, TX · On-site

$17 - $19.75/hr

Lace Up as a Nike Retail Supervisor As a Nike Retail Supervisor, you're the face of NIKE. Enjoy ... You'll work with your team to focus on customer service and get to the win the right way. When we ...

Nike

Supervisor - Nike Tucson Clearance

Tucson, AZ · On-site

$17 - $19.50/hr

Nike Tucson Clearance Address: Tucson, AZ Hours: Full Time - 34-40 hours per week, including nights ... You'll work with your team to focus on customer service and get to the win the right way. When we ...

Nike

Department Manager - Nike Folsom

Folsom, CA · On-site

$29.51 - $44.26/hr

Nike Factory Store, Folsom Address: 13000 Folsom Blvd Ste 401, Folsom, CA 95630 Hours: Full Time - ... You'll work with your team to focus on customer service and get to the win the right way. We ...

Nike

Assistant Store Manager - Nike Chicago

Chicago, IL · On-site

$64K - $96K/yr

Nike Chicago Address: Chicago, IL Hours: Full Time - 34-40 hours per week, including nights and ... You'll work with your team to focus on customer service and get to the win the right way. We ...

Nike

Supervisor - Brickell

Miami, FL · On-site

$17.25 - $19.75/hr

Being enthusiastic, excited, and knowledgeable about NIKE products and services to best support customer needs * Bringing your positive attitude and passion to your teammates and customers every day

Nike

Supervisor - West Palm Beach

West Palm Beach, FL · On-site

$17.50 - $20/hr

Being enthusiastic, excited, and knowledgeable about NIKE products and services to best support customer needs * Bringing your positive attitude and passion to your teammates and customers every day

Nike

Supervisor - Palm Beach Gardens

Palm Beach Gardens, FL · On-site

$17 - $19.75/hr

Being enthusiastic, excited, and knowledgeable about NIKE products and services to best support customer needs * Bringing your positive attitude and passion to your teammates and customers every day

Nike

Assistant Store Manager - San Juan

San Juan, PR · On-site

... customer service. This includes properly training your team and implementing our Service Principles while representing our global culture of sport, the NIKE brand, each other, and your community. You ...

Nebraska Crossing

Daytime customer service

Gretna, NE · On-site

$14.25 - $18.75/hr

About the job Daytime customer service Are you frustrated looking for a job? The application ... Athletic apparel and footwear (NIKE, Adidas, Under Armour, Skechers and more) * Footwear (ECCO ...

VA AWARDS INC dba CROWN TROPHY

Be Seen First

Customer Service Rep

Fredericksburg, VA · On-site

$16 - $18/hr

We are seeking a Customer Service Rep to join our team! We are looking for an energetic, self ... We offer all major apparel brands such as Nike, Carhartt, Eddie Bauer, The North Face, Ogio, Travis ...

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All JobsNike Customer Service Jobs

NIKE Customer Service information

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How much do nike customer service jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for nike customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Nike Customer Service position, and why are they important?

To thrive as a Nike Customer Service representative, you need excellent communication skills, a high school diploma or equivalent, and experience in customer-facing roles. Familiarity with CRM systems, order management tools, and company-specific platforms is often required. Strong problem-solving abilities, patience, and a genuine passion for helping people are standout soft skills. These qualities enable representatives to resolve issues efficiently, build brand loyalty, and ensure a positive experience for Nike customers.

How much does Nike pay you to work?

Nike customer service representatives typically earn an hourly wage that ranges from minimum wage to around $15-$20 per hour, depending on location and experience. Some positions may also include benefits such as employee discounts and flexible schedules.

What is a Nike Customer Service job?

A Nike Customer Service job involves assisting customers with inquiries about products, orders, returns, and company policies. Representatives handle questions via phone, chat, email, or in-store, ensuring a positive customer experience. They help resolve issues, provide product recommendations, and support Nike’s brand values by delivering excellent service. Strong communication skills and a passion for sportswear can be beneficial in this role.

What are typical daily responsibilities for a Nike Customer Service representative?

As a Nike Customer Service representative, your daily tasks may include assisting customers via phone, email, or chat with order inquiries, product information, return requests, and troubleshooting issues. You’ll work in a team-oriented environment, collaborating closely with colleagues and other departments to ensure prompt and accurate resolutions. Representatives also help monitor feedback trends and escalate complex cases as needed. This role requires multitasking, staying updated on product lines, and providing world-class service to uphold Nike’s brand reputation.

What is the starting pay at Nike?

The starting pay for Nike customer service positions typically ranges from $15 to $20 per hour, depending on location and experience. Entry-level roles may also include benefits such as employee discounts and flexible schedules.

What is Nike's customer service like?

Nike customer service representatives handle inquiries related to orders, products, and returns through phone, email, or live chat. They are trained to provide timely and helpful assistance, often using customer relationship management (CRM) tools to track interactions. The quality of service can vary, but Nike emphasizes responsive and professional support for its customers.

Is it hard to get hired by Nike?

Getting hired as a Nike customer service representative typically involves submitting an online application, passing interviews, and demonstrating good communication skills. The hiring process can be competitive, especially during peak seasons, and may require relevant experience or a customer-focused attitude.
More about NIKE Customer Service jobs
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NIKE Customer Service jobs near you
Supervisor - Nike Bend

Supervisor - Nike Bend

Nike

Bend, OR • On-site

$19 - $22/hr

Full-time

Medical, Retirement, PTO

Posted 26 days ago

Nike rating

7.6

Company rating: 7.6 out of 10

Based on 271 frontline employees who took The Breakroom Quiz

7th of 102 rated fashion retailers

Job description

Location & Store Type: Nike Factory Store
Address: 61334 S Hwy 97 #430, Bend, OR 97702
Hours: Full Time - 34-40 hours per week, including nights and weekends
We believe that if you have a body, you are an athlete, which is why when you join our team as a Retail Supervisor, you are referred to as an Specialist. Are you ready to embrace it? Let's do it.
Lace Up as a Nike Retail Supervisor
As a Nike Retail Supervisor, you're the face of NIKE. Enjoy high-volume and a fast pace as your diverse experience and perspective helps guide customers in making the best decisions for them. You'll work with your team to focus on customer service and get to the win the right way.
When we say team, we mean it. We go after goals together. We support your bold ideas - and encourage you to try them out. You impact our customers' experiences daily. It's more than getting the product from door to floor; it's being part of the first-time customers find their dream pair. Those iconic moments - that's our culture. Bring your just-do-it attitude, and let's be game-changers together.
Be Rewarded for a Job Well Done
  • Discounts for you and your family from Nike, Converse and Jordan up to 50% off
  • Paid Time Off and Holiday Pay
  • All full-time and part-time employees working 20 hours or more per week are eligible for 401(k) Plan, CERA, Employee Assistance Program, Mental and Emotional Health, Financial Coaching and Education, Child Development Support and Caregiving Benefits starting on the day you're hired
  • Full-time and part-time employees working 20 hours or more per week are eligible for Health Savings Accounts and Flexible Savings Accounts after 12 months of continuous employment
  • The opportunity to buy Nike stock at a discount through our Employee Stock Purchase Plan (ESPP)
  • Access to support through Optum Employee Assistance Program at no cost for you and your family
  • Tuition Reimbursement up to $5,250 per calendar year for full-time Retail Associates

Putting Your Best Foot Forward
  • Must be at least 18
  • 1 year of retail or consumer service experience preferred
  • Flexibility to work nights, weekends and holidays based on store needs
  • Use customer service authentically to ensure customers feel seen and understood in our stores
  • Ability to learn and train on the latest products and technologies
  • Physical requirements include the ability to bend, squat, reach, climb a ladder and stand for extended periods of time with or without reasonable accommodations.

What You're Responsible For
  • Being enthusiastic, excited, and knowledgeable about NIKE products and services to best support customer needs
  • Bringing your positive attitude and passion to your teammates and customers every day
  • Lead by example and deliver service in line with Nike's Service Principles to bring the consumer journey to life.
  • Making customers feel welcome, that you care about their wants and needs, and exceed their expectations at every step of their journey
  • Playing by the rules and being professional, demonstrating integrity, reliability, and kindness
  • Operating a cash register, shipping, and receiving duties, stocking products, cleaning and building visual displays with or without accommodations
  • Showing up for your teammates by attending store events

#mynext: Be Empowered to Grow within NIKE, Inc. and Create the Future
NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
For more information, please refer to Equal Employment Opportunity is The Law

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