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Nike Customer Service Jobs (NOW HIRING)

VA AWARDS INC dba CROWN TROPHY

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SALES & SERVICE ASSOCIATE

Fredericksburg, VA · On-site

$16 - $18/hr

You will be responsible for helping customers by providing sales product and service information ... We offer all major apparel brands such as Nike, Carhartt, Eddie Bauer, The North Face, Ogio, Travis ...

Lucifer Lighting

Customer Service Associate

San Antonio, TX · On-site

$13.25 - $18.25/hr

Customer Service Associate Corporate Office - San Antonio, TX 78219 Overview Position Type ... You'll find our products everywhere from SF MOMA to the Nike Headquarters. We're in the campuses of ...

Nike

Maintenance Manager

Foothill Ranch, CA · On-site

$210K/yr

... customer service requirements. You'll effectively communicate across the business matrix to ... Nike offers a generous total rewards package, casual work environment, a diverse and inclusive ...

StockX

Customer Service Specialist

Detroit, MI · On-site

$20/hr

Why you'll love this role As a Customer Service Specialist, you'll assist our most valued users and ... Brand, adidas, Nike, Supreme, BAPE, Off-White, Louis Vuitton, Gucci; collectibles from brands ...

StockX

Customer Service Specialist

Tempe, AZ · On-site

$20/hr

As a Customer Service Specialist, you'll assist our most valued users and resolve escalated ... Brand, adidas, Nike, Supreme, BAPE, Off-White, Louis Vuitton, Gucci; collectibles from brands ...

Nike

Business Analyst

Beaverton, OR · On-site

Business Analyst - NIKE RETAIL SERVICES INC.- Beaverton, OR. Responsible for all of the steps involved in getting products from suppliers to customers including inventory planning and control ...

StockX

Customer Service Specialist

Detroit, MI · On-site

$20/hr

Why you'll love this role As a Customer Service Specialist, you'll assist our most valued users and ... Brand, adidas, Nike, Supreme, BAPE, Off-White, Louis Vuitton, Gucci; collectibles from brands ...

Nike

Retail Associate, SEAS - Converse Naples

Estero, FL · On-site

$16/hr

Our shoes are iconic, just like you and just like our customers. Be part of continuing our legacy ... You lead with service. You understand and obsess the consumer's needs, then guide them to the gear ...

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NIKE Customer Service information

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How much do nike customer service jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for nike customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Nike Customer Service position, and why are they important?

To thrive as a Nike Customer Service representative, you need excellent communication skills, a high school diploma or equivalent, and experience in customer-facing roles. Familiarity with CRM systems, order management tools, and company-specific platforms is often required. Strong problem-solving abilities, patience, and a genuine passion for helping people are standout soft skills. These qualities enable representatives to resolve issues efficiently, build brand loyalty, and ensure a positive experience for Nike customers.

How much does Nike pay you to work?

Nike customer service representatives typically earn an hourly wage that ranges from minimum wage to around $15-$20 per hour, depending on location and experience. Some positions may also include benefits such as employee discounts and flexible schedules.

What is a Nike Customer Service job?

A Nike Customer Service job involves assisting customers with inquiries about products, orders, returns, and company policies. Representatives handle questions via phone, chat, email, or in-store, ensuring a positive customer experience. They help resolve issues, provide product recommendations, and support Nike’s brand values by delivering excellent service. Strong communication skills and a passion for sportswear can be beneficial in this role.

What are typical daily responsibilities for a Nike Customer Service representative?

As a Nike Customer Service representative, your daily tasks may include assisting customers via phone, email, or chat with order inquiries, product information, return requests, and troubleshooting issues. You’ll work in a team-oriented environment, collaborating closely with colleagues and other departments to ensure prompt and accurate resolutions. Representatives also help monitor feedback trends and escalate complex cases as needed. This role requires multitasking, staying updated on product lines, and providing world-class service to uphold Nike’s brand reputation.

What is the starting pay at Nike?

The starting pay for Nike customer service positions typically ranges from $15 to $20 per hour, depending on location and experience. Entry-level roles may also include benefits such as employee discounts and flexible schedules.

What is Nike's customer service like?

Nike customer service representatives handle inquiries related to orders, products, and returns through phone, email, or live chat. They are trained to provide timely and helpful assistance, often using customer relationship management (CRM) tools to track interactions. The quality of service can vary, but Nike emphasizes responsive and professional support for its customers.

Is it hard to get hired by Nike?

Getting hired as a Nike customer service representative typically involves submitting an online application, passing interviews, and demonstrating good communication skills. The hiring process can be competitive, especially during peak seasons, and may require relevant experience or a customer-focused attitude.
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NIKE Customer Service jobs near you
SALES & SERVICE ASSOCIATE

SALES & SERVICE ASSOCIATE

VA AWARDS INC dba CROWN TROPHY

Fredericksburg, VA • On-site

$16 - $18/hr

Full-time

Retirement

Posted 21 days ago

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After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Job description

We are seeking an experienced  Sales Associate to join our team! We are looking for an energetic, self motivated and detailed oriented individual who enjoys a fast paced environment. You will be responsible for helping customers by providing sales product and service information.

Hours are Monday-Friday 9am-5pm. Saturday and Sunday off. Must be available during these hours. Individual must have a valid VA driver's license and their own car.

    ​Qualifications:

    • 3+ years of experience in retail sales & service
    • Ability to build rapport with clients
    • Ability to prioritize and multitask
    • Positive and professional demeanor
    • Excellent written and verbal communication skills
    • Must have excellent memory; willing to study/memorize our products/services
    • Proficient with technology; specifically iPads and computers
    • Interest or general knowledge of sports is beneficial

    Responsibilities:

    • Taking and inputting customer orders
    • Providing suggestions for awards, gifts, and creative ideas
    • Ability to think outside of the box to create the customer's vision
    • Answering the phone and emails
    • Provide information about the products and services
    • Troubleshoot and resolve product issues and concerns
    • Document and update customer records based on interactions
    • Develop and maintain a knowledge base of the evolving products and services
    • This is not a sit down job; will be expected to get hands on and assist in production when needed

    Job Type: Full Time or Part Time

    Pay: $16 - $18 per hour

    Expected hours: 30+

    Company Description

    We are Crown Trophy of Fredericksburg, family owned and operated for over 25 years. We specialize in Trophies and Awards, Embroidery and Screen Printing, Gifts and Engraving. We offer all major apparel brands such as Nike, Carhartt, Eddie Bauer, The North Face, Ogio, Travis Mathews, Under Armour and more. We also specialize in making custom Coins, Medals, Pins and Rings. At Crown, we strive to offer the best customer service, great quality products and provide quick turnaround on orders.