This is a Remote Opportunity within Mumbai, requires candidate to be based in Mumbai. What You'll Do * People Leadership & Development: Serve as the frontline manager for a team of Business Travel ...
This is a Remote Opportunity within Mumbai, requires candidate to be based in Mumbai. What You'll Do * People Leadership & Development: Serve as the frontline manager for a team of Business Travel ...
This is a Remote Opportunity within Mumbai, requires candidate to be based in Mumbai What You'll Do: * Assist our travellers with best-in-class travel support through multiple contact channels: chat ...
This is a Remote Opportunity within Mumbai, requires candidate to be based in Mumbai What You'll Do: * Assist our travellers with best-in-class travel support through multiple contact channels: chat ...
Sales Manager - Mumbai
Kansas City, MO · On-site
$60 - $90/hr
Close Inclusive Collection Job Postings Notification \"When you work in Hawaii, in addition to learning about the functional aspects of running a hotel -- like the proper way to make a bed or how to ...
Sales Manager - Mumbai
Kansas City, MO · On-site
$60 - $90/hr
Close Inclusive Collection Job Postings Notification \"When you work in Hawaii, in addition to learning about the functional aspects of running a hotel -- like the proper way to make a bed or how to ...
Service Manager
$60K - $65K/yr
Tapori -- the Mumbai street food concept from the team behind Michelin Bib Gourmand-recognized Daru -- is seeking an experienced, hospitality-driven Service Manager to lead our front-of-house team.
Quick apply
Service Manager
$60K - $65K/yr
Tapori -- the Mumbai street food concept from the team behind Michelin Bib Gourmand-recognized Daru -- is seeking an experienced, hospitality-driven Service Manager to lead our front-of-house team.
Backend Java Developer
Chesterfield, MO · On-site
$80 - $100/hr
The candidate should expect to work in a global virtual team environment along with Bangalore, Mumbai, London and New York teams. The candidate may be responsible for more than one project at a time ...
Backend Java Developer
Chesterfield, MO · On-site
$80 - $100/hr
The candidate should expect to work in a global virtual team environment along with Bangalore, Mumbai, London and New York teams. The candidate may be responsible for more than one project at a time ...
Java Developer
Manhattan, NY · On-site
$56.25 - $72.75/hr
Work with global team across US, EMEA and APAC, Mumbai * System support and maintenance Partner with traders, Front and Middle office users to gather requirements and provide support
Quick apply
Java Developer
Manhattan, NY · On-site
$56.25 - $72.75/hr
Work with global team across US, EMEA and APAC, Mumbai * System support and maintenance Partner with traders, Front and Middle office users to gather requirements and provide support
Sr. Front end Developer
$119K - $157K/yr
Company Description Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Linthicum Heights ,Maryland, Washington, DC and Mumbai, India. Infojini Consulting ...
Sr. Front end Developer
$119K - $157K/yr
Company Description Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Linthicum Heights ,Maryland, Washington, DC and Mumbai, India. Infojini Consulting ...
Company Description Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Linthicum Heights ,Maryland, Washington, DC and Mumbai, India. Infojini Consulting ...
Company Description Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Linthicum Heights ,Maryland, Washington, DC and Mumbai, India. Infojini Consulting ...
Founded in 1968, the company is headquartered in Mumbai, IND, with a team of 10001+ employees. The company is currently Late Stage.
Founded in 1968, the company is headquartered in Mumbai, IND, with a team of 10001+ employees. The company is currently Late Stage.
Company Description Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Linthicum Heights ,Maryland, Washington, DC and Mumbai, India. Infojini Consulting ...
Company Description Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Linthicum Heights ,Maryland, Washington, DC and Mumbai, India. Infojini Consulting ...
Company Description Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Linthicum Heights ,Maryland, Washington, DC and Mumbai, India. Infojini Consulting ...
Company Description Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Linthicum Heights ,Maryland, Washington, DC and Mumbai, India. Infojini Consulting ...
Receptionist
$15.75 - $20.75/hr
Company Description Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Linthicum Heights ,Maryland, Washington, DC and Mumbai, India. Infojini Consulting ...
Receptionist
$15.75 - $20.75/hr
Company Description Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Linthicum Heights ,Maryland, Washington, DC and Mumbai, India. Infojini Consulting ...
Director, Energy, Commercial Due Diligence
Washington, DC · On-site
$200 - $250/hr
Capstone is a global policy research and consulting firm with presence in Washington DC, New York, Houston, London, Paris, Brussels, and Mumbai. We help our clients predict policy, quantify its ...
New
Director, Energy, Commercial Due Diligence
Washington, DC · On-site
$200 - $250/hr
Capstone is a global policy research and consulting firm with presence in Washington DC, New York, Houston, London, Paris, Brussels, and Mumbai. We help our clients predict policy, quantify its ...
New
Company Description Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Linthicum Heights ,Maryland, Washington, DC and Mumbai, India. Infojini Consulting ...
Company Description Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Linthicum Heights ,Maryland, Washington, DC and Mumbai, India. Infojini Consulting ...
Receptionist
$15 - $19.75/hr
Company Description Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Linthicum Heights ,Maryland, Washington, DC and Mumbai, India. Infojini Consulting ...
Receptionist
$15 - $19.75/hr
Company Description Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Linthicum Heights ,Maryland, Washington, DC and Mumbai, India. Infojini Consulting ...
Vice President, Business Analyst - Capital Markets Operations
Manhattan, NY · On-site
$150 - $180/hr
CASPL Mumbai * NY departments: * Front Office * Permanent Control * IT * BCPFinance * Risk * Audit * Compliance Key External contacts * System Vendors Salary Range $150k-$180k #J-18808-Ljbffr
Vice President, Business Analyst - Capital Markets Operations
Manhattan, NY · On-site
$150 - $180/hr
CASPL Mumbai * NY departments: * Front Office * Permanent Control * IT * BCPFinance * Risk * Audit * Compliance Key External contacts * System Vendors Salary Range $150k-$180k #J-18808-Ljbffr
Data Modeler with SAP Hana
Dallas, TX · On-site
$54.25 - $70.25/hr
Job Title - Data Modeler Location - Gurugram/Hyderabad, Mumbai, Coimbatore, Bangalore(Hybrid) Interview Mode- Video Duration: 6 Months Contract to hire Position Overview Must have SAP Hana experience
Quick apply
Data Modeler with SAP Hana
Dallas, TX · On-site
$54.25 - $70.25/hr
Job Title - Data Modeler Location - Gurugram/Hyderabad, Mumbai, Coimbatore, Bangalore(Hybrid) Interview Mode- Video Duration: 6 Months Contract to hire Position Overview Must have SAP Hana experience
Company Description Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Linthicum Heights ,Maryland, Washington, DC and Mumbai, India. Infojini Consulting ...
Company Description Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Linthicum Heights ,Maryland, Washington, DC and Mumbai, India. Infojini Consulting ...
Project Manager 2
Austin, TX · On-site
Company Description Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Linthicum Heights ,Maryland, Washington, DC and Mumbai, India. Infojini Consulting ...
Project Manager 2
Austin, TX · On-site
Company Description Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Linthicum Heights ,Maryland, Washington, DC and Mumbai, India. Infojini Consulting ...
Director, Capstone Solutions
Washington, DC · On-site
$120 - $160/hr
Capstone is a global policy research and consulting firm with presence in Washington DC, New York, Houston, London, Paris, Brussels, and Mumbai. We help our clients predict policy, quantify its ...
Director, Capstone Solutions
Washington, DC · On-site
$120 - $160/hr
Capstone is a global policy research and consulting firm with presence in Washington DC, New York, Houston, London, Paris, Brussels, and Mumbai. We help our clients predict policy, quantify its ...
Mumbai information
See salary details
$10.82 - $12.04
1% of jobs
$12.04 - $13.26
4% of jobs
$13.26 - $14.49
10% of jobs
$15.15 is the 25th percentile. Wages below this are outliers.
$14.49 - $15.71
18% of jobs
The median wage is $16.77 / hr.
$15.71 - $16.94
19% of jobs
$16.94 - $18.16
20% of jobs
$18.40 is the 75th percentile. Wages above this are outliers.
$18.16 - $19.38
10% of jobs
$19.38 - $20.61
6% of jobs
$20.61 - $21.83
5% of jobs
$21.83 - $23.06
3% of jobs
$23.06 - $24.28
2% of jobs
$10
$17
$24
How much do mumbai jobs pay per hour?
What are Mumbai jobs?
What are the common challenges faced by professionals working in Mumbai's fast-paced corporate environment?
What are the key skills and qualifications needed to thrive as a software engineer, and why are they important?
What is the difference between Mumbai vs Mumbai Data Analyst?
| Aspect | Mumbai Data Analyst | Mumbai Data Scientist |
|---|---|---|
| Required Credentials | Bachelor's in Statistics, Computer Science, or related field; certifications like Microsoft Excel, SQL | Bachelor's or Master's in Data Science, Statistics, or related; certifications like Python, R, Machine Learning |
| Work Environment | Corporate offices, IT firms, finance, retail sectors | Tech companies, research labs, finance, healthcare |
| Employer & Industry Usage | Business analysis, reporting, data management | Advanced analytics, predictive modeling, AI development |
In Mumbai, Data Analysts focus on interpreting data and generating reports, while Data Scientists work on complex models and predictive analytics. Both roles require strong technical skills, but Data Scientists typically have advanced education and handle more complex projects. Understanding these differences helps job seekers target the right roles in Mumbai's dynamic data industry.
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Job description
Your leadership will be key to developing a high-performing team, driving continuous improvement, and ensuring the success of the offline travel program for our most valued customers.
This is a Remote Opportunity within Mumbai, requires candidate to be based in Mumbai.
What You'll Do
- People Leadership & Development: Serve as the frontline manager for a team of Business Travel Consultants. You will be responsible for coaching, training, and upskilling team members to deliver a best-in-class customer experience.
- Performance Management: Conduct regular 1:1 meetings and quarterly reviews to monitor progress, set clear expectations, and track career development using career maps. Provide continuous performance feedback to encourage desired behaviors and ensure alignment with corporate goals.
- Operational Management: Oversee the team's operational performance, monitoring call queues (ACD) and SLAs to ensure goals are met. You will perform root cause analysis on common service issues to develop and implement permanent corrective actions and process improvements.
- Customer Relationship Management: Act as the primary point of contact for the dedicated customer's Travel Manager. You will conduct regular check-ins, present performance statistics, and collaborate on improvement plans and service enhancements.
- Issue & Escalation Resolution:Take ownership of customer escalations, managing and resolving issues from start to finish. You will coach your team to proactively address traveler inquiries and aim for first-contact resolution. As Manager, you may also need to step in and directly handle escalated chats and calls to ensure prompt and effective resolution.
- Collaboration & Communication: Collaborate with the wider support team to meet performance and behavior metrics. You will work with your manager to prioritize and address customer requests for product and service enhancements. You will also communicate transparently with the dedicated customer about service improvements and corrective actions.
- Talent Acquisition & Onboarding: Screen and interview new hires as the organization scales. You will provide input for the New Hire Training Program and ensure its effective execution for modules delivered by the support team.
- Administrative Oversight: Manage approvals for employee travel bookings and handle Resignation Conversations with departing employees. You will lead these discussions with respect and curiosity, documenting insights to help improve the company.
- Engagement & Culture: Organize team engagement activities, both in-person and remote, to foster a positive, collaborative, and high-performing team culture.
What We're Looking For
- Experience: A minimum of 5 years of progressive leadership experience in a contact center or support environment, with at least 5 years of experience at the manager level.
- Industry Expertise: A minimum of 5 years of experience in the travel industry, with deep knowledge of GDS platforms (Sabre and/or Amadeus).
- Customer Focus: A proven ability to live and breathe customer support, with a commitment to high customer engagement and a passion for resolving complex customer issues.
- Leadership Skills: A track record of building relationships, motivating teams, and acting as a proven mentor. You should have a clear understanding of the challenges facing a fast-growing company.
- Analytical Abilities: The ability to use a data-driven approach to identify operational challenges and inform strategic decisions.
- Communication: Excellent written and verbal communication skills, along with strong presentation and facilitation skills.
- Technical Acumen: Familiarity with CRM applications (e.g., Salesforce, Twilio) and contact center applications (e.g., Calabrio, WorkDay).
- Personal Attributes: Excellent organizational and interpersonal skills. You should be able to work independently and as part of a team, and be flexible to work non-traditional shifts as needed.
- Education: Bachelor's degree preferred.
What Sets You Apart
- A reputation as a resolution-focused leader who champions change and consistently exceeds expectations.
- A proven ability to proactively identify and implement process improvements.
- A passion for developing others and fostering a solutions-oriented team culture.
Navan uses AI-assisted Automated Employment Decision Tool (Metaview) to assist with evaluating resumes against job qualifications for this role. All final decisions are made by human recruiters and hiring managers.
Human oversight: Metaview does not automatically reject candidates or make final hiring decisions. Our recruiters and hiring managers review all outputs and make the final hiring decision regarding every application.
- Your rights: If you prefer to have your application reviewed without AI assistance, you may request a human evaluation by entering your email here. Your decision to do so will not affect how your candidacy is evaluated.
Please refer to our Candidate Privacy Notice for more information about our processing of personal data, and your rights.
About Navan
Sourced by ZipRecruiter
Industry
Traveler accommodation
Company size
1,001 - 5,000 Employees
Headquarters location
Palo Alto, CA, US
Year founded
2015