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How much do multilingual customer service jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for multilingual customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Multilingual Customer Service position, and why are they important?

To thrive as a Multilingual Customer Service professional, fluency in multiple languages, strong communication abilities, and customer service experience are essential. Familiarity with customer relationship management (CRM) software, live chat tools, and standard office applications is typically required, and language proficiency certifications may be advantageous. Patience, cultural sensitivity, and strong problem-solving skills set exceptional representatives apart in addressing diverse customer needs. These skills ensure you can efficiently resolve issues, foster positive customer relationships, and support a global clientele in a fast-paced environment.

What is a Multilingual Customer Service job?

A Multilingual Customer Service job involves assisting customers in multiple languages, either via phone, email, chat, or in person. Professionals in this role help resolve inquiries, troubleshoot issues, and provide product or service information. They require strong communication skills, cultural awareness, and fluency in at least two languages. Many companies seek multilingual agents to support global customers and enhance customer satisfaction.

What are the typical daily responsibilities of someone in a Multilingual Customer Service role?

Daily responsibilities for Multilingual Customer Service professionals include responding to customer inquiries via phone, email, or chat in multiple languages, resolving product or service issues, and providing information to diverse clientele. You’ll often collaborate with other team members to address complex cases or escalate situations as needed. Maintaining accurate documentation of interactions in CRM systems and staying updated on company policies and offerings are also key tasks. This role requires juggling multiple requests efficiently while ensuring each customer feels valued and understood, regardless of language barriers.

More about Multilingual Customer Service jobs
What cities are hiring for Multilingual Customer Service jobs? Cities with the most Multilingual Customer Service job openings:
What are the most commonly searched types of Multilingual Customer Service jobs? The most popular types of Multilingual Customer Service jobs are:
What states have the most Multilingual Customer Service jobs? States with the most job openings for Multilingual Customer Service jobs include:
What job categories do people searching Multilingual Customer Service jobs look for? The top searched job categories for Multilingual Customer Service jobs are:
Multilingual Customer Service jobs near you
Infographic showing various Multilingual Customer Service job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 80% Full Time, and 18% Part Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Bilingual Customer Rep

Bilingual Customer Rep

Global Channel Management

Port Washington, NY • Remote

$16.75 - $21/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

About the job Bilingual Customer Rep
Bilingual Customer Rep needs 1+ years experience
Bilingual Customer Rep requires:
customer service, hospitality or call center environment
SAP
MS Office; Word and Excel
Optical industry
French/English
LAN Ethernet
Temp remote role
Must be in Port Washington, NY
Bilingual Customer Rep duties:
Answers incoming calls and processes orders.
Resolves customer complaints, troubleshoots issues to determine best path for resolution.
Correctly documents customer interactions and tracks call types.
Maintains support service levels and upholds Luxotticas Customer Service standards.
Owns follow up with customers to resolve inquiries regarding order status, shipping status and stock availability.
Takes inbound phone calls for up-to 90% of assigned shift.
Performs all other duties as assigned.

Global Channel Management logo

About Global Channel Management

Sourced by ZipRecruiter

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Austell, GA, US

Year founded

2009

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